Loading...
HomeMy WebLinkAboutBivins Consulting, LLC - PSA for Fire Department Master Plan 03.19.21PROFESSIONAL SERVICES AGREEMENT CITY OF PASCO FIRE DEPARTMENT MASTER PLAN THIS AGREEMENT is made and entered into between the City of Pasco, a Washington Municipal Corporation, hereinafter referred to as "City", and Bivins Consulting LLC., hereinafter referred to as "Consultant," on the ` 1Z — day of —A 'L c , 2021. RECITALS WHEREAS, the City desires to have certain services and/or tasks performed as set forth below requiring specialized skills, training, equipment, and other supportive capabilities; and WHEREAS, the Consultant represents that it is qualified and possesses sufficient skills, experience, equipment, and necessary capabilities, including: technical and professional expertise, when required, to perform the services and/or tasks as set forth in this Agreement upon which the City is relying. NOW, THEREFORE, in consideration of the mutual covenants, and performances contained herein, the parties agree as follows: 1. Scone of Services. The Consultant shall perform such services and accomplish such tasks, including the furnishing of all labor, materials, facilities and equipment necessary for full performance thereof, as identified and designated as Consultant's Responsibilities throughout this Agreement, and as more particularly described in Scope of Work detailed in [Exhibit A], attached hereto and incorporated herein (the "Project"). 2. Term. This Project shall begin on the execution date listed above and promptly be completed by July 2021. 3. Compensation and Pavment. 3.1 Payment for services provided hereunder shall be made following the performance of such services. Such payment shall be full compensation for work performed or services rendered, and for all labor, materials, supplies, equipment, and incidentals necessary to complete the Project. 3.2 No payment shall be made for any services rendered by the Consultant except for services identified and set forth in this Agreement except as may be authorized by a written supplemental agreement approved by the City. 3.3 The City shall pay the Consultant for work performed under this Agreement upon timely submitted invoices detailing work performed and expenses for which reimbursement is sought. The City shall approve all invoices before payment is Professional Services Agreement — Bivins Consulting LLC FIRE DEPARTMENT MASTER PALN Page 1 of 8 issued. Payment shall occur within thirty (30) days of receipt and approval of an invoice. 3.4 The City shall pay the Consultant for all work performed and expenses incurred under this Agreement, as follows. El Hourly (Single Rate): $100.00 per hour plus actual expenses incurred as provided under this Agreement, but not to exceed a total of $40,000.00 without prior written authorization by the City; or 4. Reports and Inspections. 4.1 The Consultant at such times and in such forms as the City may require, shall furnish to the City such statements, records, studies, surveys, reports, data, and information as the City may request pertaining to matters covered by this Agreement. 4.2 The Consultant shall, at any time during normal business hours and as often as the City or the Washington State Auditor may reasonably deem necessary, make available for examination all of its records and data with respect to all matters covered, directly or indirectly, by this Agreement and shall permit the City, or its designated authorized representative to audit and inspect other data relating to all matters covered by this Agreement. The City shall receive a copy of all audit reports made by the agency or firm as to the Consultant's activities. The City may, at its discretion, conduct an audit at its expense, using its own or outside auditors, of the Consultant's activities which relate, directly or indirectly, to this Agreement. Consultant shall be provided a copy of such reports. 4.3 The Consultant, during the term of this Agreement, shall obtain all permits and registration documents necessary for the performance of its work and for the execution of services at its own expense, and shall maintain its validity. Upon request, the Consultant shall deliver to the City copies of these licenses, registration documents, and permits or proof of their issuance or renewal. 4.4 Consultant shall maintain books, records and documents, which sufficiently and properly reflect all direct and indirect costs related to the performance of this Agreement, and shall maintain such accounting procedures and practices as may be necessary to assure proper accounting of all funds paid pursuant to this Agreement. These records shall be subject, at all reasonable times, to inspection, review, or audit as provided above. 4.5 The Consultant shall retain all books, records, documents or other material relevant to this Agreement for three (3) years after its expiration. Consultant agrees that the Professional Services Agreement — Bivins Consulting LLC FIRE DEPARTMENT MASTER PALN Page 2 of 8 City, or its designee, shall have full access and right to examine any of said materials at all reasonable times during this period. 5. Ownership and Use of Documents. 5.1 All research, tests, surveys, preliminary data, information, drawings and documents made, collected, or prepared by the Consultant for performing the services subject to this Agreement, as well as any final product, collectively referred to as "work product," shall be deemed as the exclusive property of the City, including copyright as secured thereon. Consultant may not use them except in connection with the performance of the services under this Agreement or with the prior written consent of the City. Any prior copyrighted materials owned by the Consultant and utilized in the performance of the services under this Agreement, or embedded in with the materials, products and services provided thereunder, shall remain the property of the Consultant subject to a license granted to the City for their continued use of the products and services provided under this Agreement. Any work product used by the Consultant in the performance of these services which it deems as "confidential," "proprietary," or a "trade secret" shall be conspicuously designated as such. 5.2 In the event of Consultant's default, or in the event that this Agreement is terminated prior to its completion, the work product of the Consultant, along with a summary of the services performed to date of default or termination, shall become the property of the City, and tender of the work product and summary shall be a prerequisite to final payment under this Agreement. The summary of services provided shall be prepared at no additional cost, if the Agreement is terminated through default by the Consultant. If the Agreement is terminated through convenience by the City, the City agrees to pay Consultant for the preparation of the summary of services provided. 6. Public Records. 6.1 Consultant acknowledges that the City is an agency subject to Chapter 42.56 RCW "Public Records Act." All preliminary drafts or notes prepared or gathered by the Consultant, and recommendations of the Consultant are exempt prior to the acceptance by the City or public citation by the City in connection with City action. 6.2 If the Consultant becomes a custodian of public records of the City and request for such records is received by the City, the Consultant shall respond to the request by the City for such records within five (5) business days by either providing the records, or by identifying in writing the additional time necessary to provide the records with a description of the reasons why additional time is needed. Such additional time shall not exceed twenty (20) business days unless extraordinary good cause is shown. Professional Services Agreement — Bivins Consulting LLC FIRE DEPARTMENT MASTER PALN Page 3 of 8 6.3 In the event the City receives a public records request for protected work product of the Consultant within its possession, the City shall, prior to the release of any protected work product or as a result of a public records request or subpoena, provide Consultant at least ten (10) business days prior written notice of the pending release and to reasonably cooperate with any legal action which may be initiated by the Consultant to enjoin or otherwise prevent such release. 7. Independent Contractor Relationship. 7.1 The parties intend that an independent contractor relationship is created by this Agreement. The City is interested primarily in the results to be achieved; subject to the scope of services and the specific requirements of this Agreement, the implementation of services will lie solely with the discretion of the Consultant. No agent, employee, officer or representative of the Consultant shall be deemed to be an employee, agent, officer, or representative of the City for any purpose, and the employees of the Consultant are not entitled to any of the benefits or privileges the City provides for its employees. The Consultant will be solely and entirely responsible for its acts and for the acts of its agents, employees, officers, subcontractors or representatives during the performance of this Agreement. 7.2 In the performance of the services provided in this Agreement, Consultant is an independent contractor with full authority to control and direct the performance of the details of the work, however, the results of the work contemplated herein must meet the approval of the City and shall be subject to the City's general rights of inspection and review to secure the satisfactory completion thereof. 7.3 The Consultant shall comply with all State and Federal laws including, but not limited to: 7.3.1 The definition requirements of RCW 50.04.140 (Employment Security). 7.3.2 RCW 51.08.195 (Industrial Insurance). 7.3.3 Obtain a City of Pasco business license. 7.4 The City may, at its sole discretion, require the Consultant to remove any employee, agent or servant from employment on this Project who, in the City's sole discretion, may be detrimental to the City's interest. 8. Indemnification. 8.1 The Consultant shall defend, indemnify, and hold harmless the City, its officers, officials, employees, and volunteers harmless from any and all claims, injuries, damages, losses or suits including attorney fees, arising out of or resulting from the acts, errors or omissions of the Consultant in performance of this Agreement, except for injuries and damages caused by the sole negligence of the City. Professional Services Agreement — Bivins Consulting LLC FIRE DEPARTMENT MASTER PALN Page 4 of 8 8.2 However, should a court of competent jurisdiction determine that this Agreement is subject to RCW 4.24.115, then, in the event of liability for damages arising out of bodily injury to persons or damages to property caused by or resulting from the concurrent negligence of the Consultant, and the City, its officers, officials, employees, and volunteers, the Consultant's liability, including the duty and cost to defend, hereunder shall be only to the extent of the Consultant's negligence. It is further specifically and expressly understood that the indemnification provided herein constitutes the Consultant's waiver of immunity under Industrial Insurance, Title 51 RCW, solely for purposes of this indemnification. This waiver has been mutually negotiated by the parties. The provisions of this section shall survive the expiration or termination of this Agreement. 8.3 No liability shall attach to the City by reason of entering into this Agreement except as expressly provided herein. 8.4 This indemnification shall include damages, penalties and attorney fees sustained as a result of Consultant's delayed or failed performance of Section 6 above. 9. Insurance. REMOVED - AUTHORIZED BY THE CITY MANAGER. 10. Nondiscrimination. In the performance of this Agreement, the Consultant will not discriminate against any employee or applicant for employment on the grounds of race, creed, color, national origin, sex, marital status, age or the presence of any sensory, mental or physical handicap; provided that the prohibition against discrimination in employment because of handicap shall not apply if the particular disability prevents the proper performance of the particular worker involved. The Consultant shall ensure that applicants are employed, and that employees are treated during employment in the performance of this Agreement without discrimination because of their race, creed, color, national origin, sex, marital status, age or the presence of any sensory, mental or physical handicap. Consultant shall take such action with respect to this Agreement as may be required to ensure full compliance with local, State and Federal laws prohibiting discrimination in employment. 11. Covenant Against Contingent Fees. The Consultant warrants that it has not employed nor retained any company, firm, or person, other than a bona fide employee working exclusively for the Consultant, to solicit or secure this Agreement; and that it has not paid or agreed to pay any company, person or firm, other than a bona fide employee working exclusively for the Consultant, any fee, commission, percentage, brokerage fee, gift, or other consideration contingent upon or resulting from the award or making of this Agreement. For breach or violation of this warranty, the City shall have the right to terminate this Agreement. Professional Services Agreement — Bivins Consulting LLC FIRE DEPARTMENT MASTER PALN Page 5 of 8 12. Assignment and Subcontracting. 12.1 The City has awarded this Agreement to the Consultant due to its unique qualifications to perform these services. The Consultant shall not assign (or subcontract other than as specifically identified in Exhibit A) its performance under this Agreement or any portions of this Agreement without the prior written consent of the City, which consent must be sought at least thirty (30) days prior to the date of any proposed assignment. 12.2 Any work or services assigned or subcontracted hereunder shall be subject to each provision of this Agreement including Section 6, Public Records; Section 10, Nondiscrimination; proper bidding procedures where applicable; and all local; State and Federal statutes, ordinances and guidelines. 12.3 Any technical or professional service subcontract not listed in this Agreement, must have prior written approval by the City. 13. Termination. 13.1 Termination for Convenience. Either party may terminate this Agreement for any reason upon giving the other party no less than ten (10) business days written notice in advance of the effective date of such termination. 13.2 Termination for Cause. if the Consultant fails to perform in the manner called for in this Agreement, or if the Consultant fails to comply with any other provisions of this Agreement and fails to correct such noncompliance within five (5) business days of written notice thereof, the City may terminate this Agreement for cause. Termination shall be effected by serving a notice of termination on the Consultant setting forth the manner in which the Consultant is in default. The Consultant will only be paid for services and expenses complying with the terms of this Agreement, incurred prior to termination. 14. General Provisions. 14.1 For the purpose of this Agreement, time is of the essence. 14.2 Notice. Notice provided for in this Agreement shall be sent by: 14.2.1 Personal service upon the Project Administrators; or 14.2.2 Certified mail to the physical address of the parties, or by electronic transmission to the e-mail addresses designated for the parties below. 14.3 The Project Administrator for the purpose of this Agreement shall be: Professional Services Agreement — Bivins Consulting LLC FIRE DEPARTMENT MASTER PALN Page 6 of 8 14.3.1 For the City: Ed Dunbar, or his/her designee Deputy Fire Chief 525 North 3rd Pasco, WA 99301 dunbare :'-asco-wa.:_ov 14.3.2 For the Consultant: Donald Bivins, or his/her designee Bivins Consulting LLC 9505 NE 19th St Vancouver, WA 98664 donald.bivins, arnail.com 15. Dispute Resolution. 15.1 This Agreement has been and shall be construed as having been made and entered into and delivered within the State of Washington and it is agreed by each party hereto that this Agreement shall be governed by the laws of the State of Washington. 15.2 In the event of a dispute regarding the enforcement, breach, default, or interpretation of this Agreement, the Project Administrators, or their designees, shall first meet in a good faith effort to resolve such dispute. In the event the dispute cannot be resolved by agreement of the parties, said dispute shall be resolved by arbitration pursuant to RCW 7.04A, as amended, with both parties waiving the right of a jury trial upon trial de novo, with venue placed in Pasco, Franklin County, Washington. The substantially prevailing party shall be entitled to its reasonable attorney fees and costs as additional award and judgment against the other. 16. Nonwaiver. Waiver by the City of any provision of this Agreement or any time limitation provided for in this Agreement shall not constitute a waiver of any other similar event or other provision of this Agreement. 17. Integration. This Agreement between the parties consists in its entirety of this document and any exhibits, schedules or attachments. Any modification of this Agreement or change order affecting this Agreement shall be in writing and signed by both parties. 18. Authorization. By signature below, each party warrants that they are authorized and empowered to execute this Agreement binding the City and the Consultant respectively. Professional Services Agreement — Bivins Consulting LLC FIRE DEPARTMENT MASTER PALN Page 7 of 8 IN WITNESS WHEREOF, the parties have caused this Agreement to be executed on the date first written above. CITY OF PASCO, WASHINGTON �. .� 'elm— ATTEST: 46'0�� c, favk� Debra C. Barham, City Clerk APPROVED AS TO FORM: Kerr Fergu,-of Law, PLLC, City Attorney Professional Services Agreement — Bivins Consulting LLC FIRE DEPARTMENT MASTER PALN CONSULTANT Donald Bivins Bivins Consulting LLC Page 8 of 8 EXHIBIT A Scope of Work — Pasco Fire Department Master Plan Philosophy & Approach Bivins Consulting, LLC (hereinafter referred to as consultant) will work closely with Pasco Fire Department leadership, staff, and other City of Pasco and community officials to guide, facilitate, and compile information and analyze data. The consultant will use this information to compose a Fire Department Master Plan. Specifically, the consultant will provide guidance to the City of Pasco's GIS personnel to develop maps and figures that illustrate compiled and analyzed data related primarily to Tasks 7 and 18, as well as other tasks as needed. Further, the consultant will provide guidance to the City of Pasco's Finance personnel to develop financial analyses related to Tasks 15 and 18. Pasco's Community & Economic Development (Planning) staff will be engaged as it relates to any significant projects or plans that may affect PFD's service delivery capability in the future. The Pasco Comprehensive Plan will be a key resource for Tasks 16, 17, and 18. The intent behind this approach is to utilize existing city staff to compile data as guided by the consultant to keep costs of the project down, to maximize the use of city expertise and corporate knowledge, and to leverage the consultant's expertise in the fire department master planning process. Phase I: Project Initiation This phase focuses on gathering information and data needed to create the foundation of the analysis and report. This includes establishing a baseline data set to describe the current conditions in Pasco that bear on service delivery. Further, it includes an environmental scan that is more targeted than the environmental scan performed for the PFD strategic plan and includes policy -maker expectations. Task 1: Acquisition & Review of Background Information The consultant will request pertinent information and data from PFD's assigned point person. This data will be used extensively in the analysis and development of the master plan document. Examples of the requested documents and information include the following: • Pasco Comprehensive Plan documents, including current and future land use information — Local census and demographics data — Zoning maps and zoning codes • Fire Department financial data, including debt information, and any city financial circumstances, plans or projections that have a bearing on PFD'S financial outlook • Department administrative policies and procedures, or electronic access to same • Standard Operating Guidelines (SOGs) and service delivery practices, or electronic access to same • Standards of Cover or RCW 35.103: "Fire departments—Performance measures" compliance document (or current service delivery objectives and targets) • Facilities and apparatus inventories • Local collective bargaining agreement(s) • Automatic and mutual aid agreements • Records management data, including National Fire Incident Reporting System (NFIRS) incident data, or electronic access to same • Computer -Aided Dispatch (CAD) incident records or electronic access to same • Local Geographic Information Systems (GIS) data or electronic access to same Pasco FD Scope of Work — Master Plan Task 2: Stakeholder Input The consultant will conduct interviews with and gather information from key personnel including: • Elected or appointed officials • Fire department division managers and other key staff • Finance Director • Planning Division staff assigned to comprehensive plan • Human Resource Director • Medical Program Director • Employee groups • Others as they may contribute to this project From these interviews, the consultant will obtain additional perspective on operational, economic, and policy issues facing the agency. In addition, the consultant will learn more about availability of data necessary to meet projected goals. Phase U. Evaluation of Current Conditions This phase of the study focuses on an assessment of the current conditions and current services performed by PFD. The consultant will conduct an organizational analysis of the department based on the elements included in the following tasks. The purpose of this evaluation is to assess the agency's operations in comparison to industry standards and best practices, as well as to create a benchmark against which the options for future service delivery can be measured. Task 3: Organization Overview An overview of the organization and community will be developed discussing: • Service area population and demographics • History, formation, and general description of the fire agency • Description of the current service delivery infrastructure • Governance and lines of authority • Foundational policy documents • Organizational design Task 4: Management Components The organization's basic management processes will be reviewed, including: • Mission, vision, strategic planning, goals, and objectives • Internal assessment of critical issues • Internal assessment of future challenges • Internal and external communications processes • Reporting and recordkeeping • Information technology systems Pasco FD Scope of Work — Master Plan 2 Task 5: Capital Assets and Capital Improvement Programs The consultant will review status of current major capital assets (facilities and apparatus) and analyze needs relative to the existing condition of capital assets and their viability for continued use in future service delivery, including: Facilities — Review and make recommendations in areas related to station efficiency and functionality. Items to be contained in the report include: • Design • Construction • Safety • Environmental issues • Code compliance • Staff facilities • Efficiency • Future viability Apparatus/Vehicles — Review and make recommendations regarding inventory of apparatus and equipment. Items to be reviewed include: • Age, condition, and serviceability • Distribution and deployment • Maintenance • Regulations compliance • Future needs Task 6: Staffing The consultant will review the department's staffing levels. Areas to be considered include: • Review and evaluate administration and support staffing levels • Review and evaluate operational staffing levels • Review staff allocation to various functions and divisions • Review staff scheduling methodology • Review current standards of cover and/or RCW 35.103 compliance document as it relates to staffing levels • Review firefighter/EMS staff distribution • Review utilization of companies as compared to NFPA 1710 • Review responsibilities and activity levels of personnel for workload imbalances Task 7: Service Delivery and Performance The consultant will review and make observations in areas specifically involved in, or affecting, service levels and performance. Areas to be reviewed shall include: • Demand — Analysis and geographic display of current service demand by incident type and temporal variation • Distribution — Overview of the current facility and apparatus deployment strategy, analyzed in cooperation with Pasco GIS personnel, with identification of service gaps and redundancies • Concentration — Analysis of response time to achieve full effective response force; analysis of company and staff distribution as related to effective response force assembly Pasco FD Scope of Work— Master Plan 3 • Reliability — Analysis of current workload, including unit hour utilization of individual companies; review of actual or estimated failure rates of individual companies; analysis of call concurrency and impact on effective response force assembly • Performance — Analysis of actual system reflex time performance, analyzed by individual companies Task 8: Training Program The consultant will review and make overall observations involving the training program. Items to be reviewed include: • General training competencies • Training administration • Training schedules • Training facilities • Training procedures, manuals, and protocols • Training record keeping Task 9: Community Risk Reduction Program The consultant will review and make overall observations involving the community risk program. Items to be reviewed include: • New construction involvement • General target hazard familiarization program • Fire and Life -Safety public education programs • Fire investigation programs • Pre -incident planning • Statistical collection and analysis • Community risk reduction strategies Task 10: Emergency Medical Services System, Support and Oversight Evaluate the current Emergency Medical Services system to include the following: • Review of EMS service delivery system and logistical support services • Review of current medical control and oversight • Review of quality assurance/quality improvement mechanisms in place • Review of system integrity in regards to required credentialing Task 11: HAZMAT Services Support and Response Capability Evaluate the agencies' capabilities in regards to hazardous materials incident responses to include the following: • Review of physical and personnel resources • Review of training and educational compliance • Review of historical staffing performance in regards to hazardous materials responses Pasco FD Scope of Work— Master Plan 4 Task 12: Specialized Response Services Evaluate the agencies' capabilities with regard to specialized response services such as technical rescue, water rescue, and other nontraditional emergency response capabilities to include the following: • Review of types of specialized response services provided to the community • Review of physical and personnel resources • Review of training and educational/certification compliance Task 13: Fire Department Planning The consultant will review and evaluate the adequacy of current planning processes, specifically: • Washington Surveying & Rating Bureau PPC (rating protection/enhancement) • Response Performance Planning (Standards of Cover; RCW 35.103 Compliance document) • Community Risk Assessment (CRA) and Community Risk Reduction (CRR) Planning (CRA:SOC, CRR) • Community Growth Planning (Master Plan; City Comprehensive Plan) • Target Hazard Response Planning (Tactical Planning) • Resource Planning — Staffing (trigger points & projections for retirements, hiring, promotions) — Equipment (trigger points & projections for retirement, replacement, acquisition) — Facilities (trigger points for land acquisition, construction, expansion) Finances (revenue and expense projections) • Succession Planning (Key leadership trait identification & development) • Organizational Work Planning (Strategic Plan) Task 14: Airport Impacts The consultant will evaluate the airport response system as provided by PFD currently, and the impact of any planned expansion on PFD. Key components will include: • Review and evaluate the adequacy of the current response capability at the airport • Evaluate the potential impact to growth in the city based on the planned growth of the airport • Make recommendations relative to future deployment decisions and response demand Task 15: Fiscal Analysis of Current Conditions The consultant will examine the actual public costs for the Pasco Fire Department by reviewing the fire department budget and overhead costs the city incurs in support of the fire department. Funding mechanisms are identified and a comprehensive financial assessment is provided in cooperation with the Pasco Finance Department. • Review and analysis of fire department budgets and revenues • Current costs of providing fire protection and EMS • Diversity of revenue streams and cost shifting/avoidance • Projected budget extending to five years at status quo • Critical issues regarding funding, taxation, values, and economic trends • Community economics, demographics, and risk levels Pasco FD Scope of Work — Master Plan Phase lll: Future System Demand Projections Armed with the information gained in the previous two phases, this phase focuses identifies the impacts of future community growth on PFD. In partnership with Community & Economic Development (Planning) staff, the consultant will conduct an analysis of community growth projections and interpret their impact on emergency service planning and delivery. Task 16: Population Growth Projections An interpretation of available census and community development data will be provided indicating: • Population history • Anticipated demographic shifts and projections • Community planning -based population growth projections Task 17: Service Demand Projections Based on population and demographic projections identified in Task 16 and using existing trends, the consultant will identify probable increases in incident rates and anticipate shifts in incident types. These projections will inform the timing and placement of static (facilities) and dynamic (apparatus and staffing) resources to address new emergency response demands. Phase IV: Future Delivery System Models The project concludes with strategies intended to place the organization in a position to successfully serve its future demand and risk. The consultant will develop and analyze various operational models to provide the desired levels of service identified in the previous tasks at the most efficient cost. Recommendations will be provided identifying the best strategies for service delivery and the impact of initiating such strategies. Task 18: Improvement Strategies Recommendations for improving service delivery and system efficiency will be provided in areas such as: • Agency management and organization • Staffing and personnel deployment • Service delivery methods • Training programs • Prevention programs • Enhanced cooperative service agreements with other communities or agencies • System funding and cost recovery • General locations of future necessary fire stations. • Selection and deployment of apparatus by type. • Deployment of operations personnel. • Future administrative and support personnel. • Deployment of special units or resources • Additional infrastructure or facilities for administration and support programs Pasco FD Scope of Work — Master Plan The consultant will also provide general projections of the cost of major recommended strategies, specifically related to: • Facility changes or additions • Staff changes or additions • Primary apparatus changes or additions General cost projections will be provided for both capital expenditures and on-going operational costs. Operational costs will be provided as one-year projections of additional or reduced expenditures resulting from full implementation of the strategy. Phase V: Development, Review, and Delivery of Report Task 19: Development and Review of Draft Report The consultant will develop and produce an electronic version of the draft written report for review by the client and client representatives. The report will include: • Detailed narrative analysis of each report component structured in easy -to -read sections and accompanied by explanatory support to encourage understanding by both staff and civilian readers • Clearly designated recommendations • Supportive charts, graphs, maps, and diagrams where appropriate Task 20: Delivery and Presentation of Final Report The consultant will complete any necessary revisions of the draft based on feedback from the client and produce an electronic version of the report for use by Pasco Fire Department and the City of Pasco as necessary. A formal presentation of the project report will be made by the consultant to staff, elected officials, and/or the general public as necessary and will include the following: • A summary of the nature of the report, the methods of analysis, the primary findings, and critical recommendations • Supportive audio-visual presentation • Review and explanation of primary supportive charts, graphs, diagrams, and maps, where appropriate • Opportunity for questions and answers, as needed • All presentation materials, files, graphics, and written material will be provided to the client at the conclusion of the presentation. Pasco FD Scope of Work — Master Plan 7