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HomeMy WebLinkAboutBerry, Dunn, McNeil & Parker, LLC - Information Services (IS) Organizational Assessment Agreement and Amendment No. 1Project Understanding and Approach | 3 A.3 Project Management Approach To help ensure we meet project objectives, and initiate and complete project work in a timely manner, an experienced project manager who understands and utilizes project management best practices leads each BerryDunn project. Our Government Consulting Group employs project management best practices from the Project Management Institute’s (PMI®’s) Project Management Body of Knowledge (PMBOK®), Version 6. Our approach includes applying standard processes across the project management life cycle, as shown in Figure 1. Figure 1: Project Management Life Cycle A.4 Our Approach to the City’s Project Below, we have outlined our work plan to complete the City’s desired tasks. BerryDunn strives to be flexible when developing and executing an effective project plan. We understand that no two projects are exactly alike, and believe that one of the primary reasons we have been successful with similar projects is our willingness to be flexible in adapting to our clients’ unique needs. Tasks BerryDunn Differentiator Outputs PHASE 1: PROJECT PLANNING Facilitate project planning teleconference with City project team Clarify goals and known project constraints Introduce project stakeholders Establish collaboration site Establish communication plan Establish escalation plan Finalize Project Plan PMBOK Project Management Approach Quality assurance (QA) process includes deliverable expectation document, internal reviews, and draft- to-final process to help ensure client satisfaction Project planning teleconference Communication plan Project Work Plan and Schedule Deliverable 1: Updated Work Plan and Schedule PHASE 2: ASSESSMENT Submit Document Request and review documentation Pre-on-site work makes best use of Kickoff presentation Exhibit 'A' Project Understanding and Approach | 4 Tasks BerryDunn Differentiator Outputs  Administer SWOT survey and review results  Assess the satisfaction of City systems and IT staff to support the business and technology needs  Gauge technical readiness/skills of the respondents to use technology to drive and support business change  Identify future initiatives and organizational challenges for consideration in development of the ITSP  Hold project kickoff meeting  Introduce project stakeholders  Conduct fact-finding interviews with key department representatives and stakeholders  Meet with City leadership to discuss mission, vision, and goals  Identify strategic IT issues and develop initial assessment based on interviews, survey results, and reviewed documentation City personnel’s time  Web-based survey collects input from broad sampling of City staff  Focus on fact- finding and future- oriented conversations around City vision  Document Request  SWOT survey  Initial Assessment  Preliminary List of Strategic IT Issues and Opportunities  Deliverable 2: Initial Assessment and Preliminary List of Strategic IT Issues and Opportunities PHASE 3: DATA ANALYSIS  Review Preliminary List of Strategic IT Issues and Opportunities with key department stakeholders, City management, and IT staff  Refine list of issues based on City feedback  Identify and document current and planned IT projects  Develop and distribute template to identify new projects and initiatives  Develop List of IT Projects and Initiatives based on planning template  Multiple review stages for prioritization of issues  Prioritized List of Strategic IT Issues  Planning template  Preliminary List of IT Projects and Initiatives  Deliverable 3: Prioritized List of Strategic IT Issues and Opportunities  Deliverable 4: Preliminary List of IT Projects and Initiatives PHASE 4: STRATEGY FORMATION  Conduct an on-site meeting to review the Preliminary List of IT Projects and Initiatives and vote to prioritize these initiatives  Collaboration and involvement of all City departments  Prioritized List of IT Projects and Initiatives Project Understanding and Approach | 5 Tasks BerryDunn Differentiator Outputs  Prioritize list of IT projects and initiatives based on City votes and BerryDunn recommendations  Develop draft Information Services Organizational Assessment and Master Plan to implement the recommended strategies addressing the most critical needs of the City over the next 5 years  Review draft master plan via teleconference and update based on City feedback  Conduct an on-site meeting to review the draft master plan with all City departments  Develop final presentation  Facilitate teleconference to review presentation with City project team  Submit final presentation to the City  Present Information Services Organizational Assessment and Master Plan to Executive Leadership Team and City Council  Draft and review process to help ensure all City feedback is incorporated into final plan  Information Services Organizational Assessment and Master Plan  Final presentation  Deliverable 5: Prioritized List of IT Projects and Initiatives  Deliverable 6: Information Services Organizational Assessment and Master Plan  Deliverable 7: Final Presentation to the Executive Leadership Team and City Council ONGOING PROJECT MANAGEMENT  Maintain Work Plan and Schedule  Conduct planned biweekly teleconference meetings with the project team  PMBOK Project Management Approach  Biweekly Project Status Updates  Deliverable 8: Biweekly Project Status Updates