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HomeMy WebLinkAboutColumbia Meter Reading Inc. - Meter Reading Services Addendum - 2017CUSTOMER SERVICE oco norm i niro Avenue, Pasco, wA 993U7 • (509) 545-3488 • www.pasco-wa.gov 8/10/2017 TO: Richa Sigdel Finance Director {� FR: Stephanie Brock /A%e Customer Service and Utility Billing Manager RE: Columbia Meter Reading (CMR) Contract Increase Peter Lemieux, Vice President of CMR, has submitted a written request to amend his contract with a 2% increase for current services (see attached letter). This request is based on an increase in meters and a growing service region which has had a significant impact on CMR's expenses. The City has contracted with CMR for meter reading services for the past 17 years. Currently there are approximately 19,785 meter reads per month. Peter has demonstrated a history of high performance and assistance by notifying staff when he or his staff notice illegal water connections and meters that need repair or maintenance. He and his staff do an excellent job reading meters. Over the past year CMR's reading accuracy rate has been 99.989%. FISCAL IMPACT: Based on the cost of services for 2016 ($387,706), a 2% increase amounts to approximately $7,600 on an annual basis. The attached Exhibit A illustrates the increase by service provided. RECOMMENDATION: Based on the significant growth in the City and expanded service area, in addition to the level of service that CMR is providing, I would recommend approval of the request for a 2% increase in compensation to Columbia Meter Reading, Inc. effective as of the next billing statement. APPROVED BY: — "/X� / / /l7 Richa Sigdel, Finance Director Date oQuxM.&-icy, M REABYNG. NC. 3420 W. Pearl St., Pasco, WA 99301 P: 509-531-1608 July 28, 2017 Richa Sigdel Finance Director City of Pasco City Hall 525 N. Third Ave. Pasco, WA 99301 RE: Contract Addendum for Columbia Meter Reading, Inc. Daar Mrs. Sigdel, The most recent contract renewal for Meter Reading Services was made effective on April 1, 2015. Since that date, city water service was extended to new sub -divisions outside the city limits of Pasco. In the last year and a half there have been 140 new water meters added to this area with the potential for over 300 more. Due to the unforeseelt extencinn in cenrirrc the growing service region, and additional meters within such maps supplied by the City, we are asking for a 2% increase of our current compensation. The reasons for a specific 2% increase request are twofold: to offset the undertaking of servicing the new area and to compensate for the additional expenses incurred by the expansion. Firstiv, regarding the new undertaking, the distance to the average meter location from the Pasco City Hall to the expanded area is approximately 10 miles. Two of those 10 miles contain no other water meters, making this sub -division remote in comparison to the majority of our work. For reference, the average individual work order in this new area takes 35-40 minutes to complete which is two to three times the average length oftime a work order in the regular parameter takes to complete. Secondly, the increase is requested in order to recompense for the additional expenses incurred by the expansion, including: extra automotive maintenance, fuel costs, and overall employee time. Thank you for your consideration of this request. Sincerely er Le i geadinp— iden Columbia M r Inc. FOiIMM., COMPENSATION: The City agrees to pay the contractor at the following rates: Old New 1. Per meter read 4-.23, 1.26 2. Per turn-off or turn -on and simultaneous turn -ons and turn-offs 43-5 4.44 3. Per non-scheduled after hours call outs 43.63 44.50 "After hours" means a tum -on or turn-off assigned to/or received by the contractor after 5:00 p.m. and before 8:00 a.m. the following day. 4. Per re -read When the original read turns out to be correct 7-.2-7 7.42 When the original read is NOT correct 9:00 0.00 5. Per meter box lid replacement If done by work order 6:1-2 6.24 If done while on route being read 9.00 0.00 Contractor will carry a small inventory of meter box lids, provided by the City, to replace damaged lids. 6. Per each air test for breathing safety in confined vault spaces 14.55 14.84 Penalties: 7. There shall be a $100.00/day penalty for not having meter reading completed as scheduled. 8. There shall be a $100 penalty per every 1% when the percentage of unread meters exceeds 3% per book. 9. There shall be a $150.00 penalty when the City sends a public works employee to respond to a location when the Contractor cannot be reached. Revised effective 8/1/2017 Columbia Meter Reading Inc. Monthly Meter Reading Rates by Service Order Code SO Code Description Old Rate New Rate RAE AFTER HOURS EMERGENCY OFF/ON 43.63 44.50 RFA AFTER HOURS TURN OFF 4363 44.50 RFD SHUT OF FOR DELINQUENCY 445 4.44 RFE EMERGENCY OFF 4.35 4.44 RFF TURN OFF 435 4.44 RFS SNOWBIRD OFF 435 4.44 RFT TEMPORARY OFF 435 4.44 RFV STILL OFF? 435 4.44 RHG HANGER ONLY 445 4.44 RN TURN ON 435 4.44 RNA AFTER HOURS TURN ON 43I' 44.50 FIND RECONNECT FOR DELINQUENCY 435 4.44 RNE EMERGENCY OFF - BACK ON 435 4.44 RNF ON/OFF 445 4.44 RNR AFTER HOURS RECONNECT 43.63 44.50 RNS SNOWBIRD ON 4,315 4.44 RNT TEMPORARY ON 435 4.44 RRL REPLACE METER LID 644 6.24 RRD READ 435 4.44 RRR RE -READ 7,24 7.42 RVT VACANT? 4,35 4.44 RZZ OTHER MISC 435 4.44 RVR CONFINED SPACES 4^.cc 14.84 REGULAR ROUTE READS 4-43 1.26 Revised effective 8/1/2017 A AAAA.. 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