Loading...
HomeMy WebLinkAbout2016.10.24 Council Workshop PacketAGENDA PASCO CITY COUNCIL Workshop Meeting 7:00 p.m. October 24, 2016 Page 1. CALL TO ORDER: 2. ROLL CALL: (a) Pledge of Allegiance 3. VERBAL REPORTS FROM COUNCILMEMBERS: 4. ITEMS FOR DISCUSSION: 3 -12 (a) General 2017 General Fund Revenue Sources Including Ad Valorem Property Tax - Public Hearing CONDUCT PUBLIC HEARING 13 -48 (b) Animal Control Interlocal Agreements 49-242 (c) Fire and Ambulance Services Master Plan 243-246 (d) 2017 Legislative Priorities 247-250 (e) Bid Award: Well Replacement - Village of Pasco Heights 251 -258 (f) Final Acceptance: Kahlotus Lift Station Force Main Pipe Project 259-269 (g) Franklin County Affordable Housing Interlocal Agreement 270-280 (h) Hanford Communities Interlocal Agreement 5. MISCELLANEOUS COUNCIL DISCUSSION: 6. EXECUTIVE SESSION: 7. ADJOURNMENT. REMINDERS: Pagel of 280 Workshop Meeting October 24, 2016 4:00 p.m., Monday, October 24, Ben -Franklin Transit Office — Hanford Area Economic Investment Fund Committee Meeting. (COUNCILMEMBER AL YENNEY, Rep.; SAUL MARTINEZ, Alt.) 5:00 p.m., Tuesday, October 25, TRAC — TRAC Advisory Board Meeting. (MAYOR MATT WATKINS and COUNCILMEMBER AL YENNEY) 7:30 a.m., Wednesday, October 26, 7130 W. Grandridge Blvd — Visit Tri -Cities Board Meeting. (COUNCILMEMBER TOM LARSEN) 4:00 p.m., Thursday, October 27, 7130 W. Grandridge Blvd — TRIDEC Board Meeting. (COUNCILMEMBER TOM LARSEN) 5:45 p.m., Thursday, October 27, Kennewick Police Department, 211 W. 6th Avenue — Association of Washington Cities Regional Meeting. (MAYOR MATT WATKINS, COUNCILMEMBERS REBECCA FRANCIK, TOM LARSEN, SAUL MARTINEZ and AL YENNEY) 12:00 p.m., Wednesday, November 2, 2601 N. Capitol Avenue — Franklin County Mosquito Control District Meeting. (COUNCILMEMBER BOB HOFFMANN, Rep.; AL YENNEY, Alt.) 4:00 p.m., Wednesday, November 2, Three -Rivers Convention Center — Visit Tri - Cities 2016 Annual Meeting & Tourism Showcase. (MAYOR MATT WATKINS and COUNCILMEMBER SAUL MARTINEZ) 5:30 p.m., Thursday, November 3, P&R Classroom — Parks & Recreation Advisory Board Meeting. (COUNCILMEMBER SAUL MARTINEZ) This meeting is broadcast live on PSC -TV Channel 191 on Charter Cable and streamed at www.pasco-wa.2ov/psctvlive. Audio equipment available for the hearing impaired; contact the Clerk for assistance. Page 2 of 280 AGENDA REPORT FOR: City Council October 17, 2016 TO: Dave Zabell, City Manager Workshop Meeting: 10/24/16 FROM: Richa Sigdel, Director Finance SUBJECT: General Fund Revenue Sources Including Ad Valorem Property Tax - Public Hearing L REFERENCE(S): Summary of Options and Assessed Value/Tax Rate History Chart II. ACTION REQUESTED OF COUNCIL / STAFF RECOMMENDATIONS: CONDUCT PUBLIC HEARING Briefing and discussion only this evening. The proposed 2017 Ad Valorem Tax Ordinance will be presented to the City Council for consideration and action during the November 7 Council Meeting. III. FISCAL IMPACT: None IV. HISTORY AND FACTS BRIEF: As part of the annual budget process, per RCW 84.55.120. the cities are required to conduct a public hearing on General Fund revenue sources for the coming year's budget, including possible increases in property tax revenues. Said revenue hearing is scheduled for the November 7, 2016 meeting. Following the hearing the Council may choose to pass an ordinance, at the same meeting, authorizing property tax increase consistent with statutory limitations. State statue limits the property tax rate the city can levy to $3.60 per $1,000 of assessed valuation. Other general fund revenues are based on sales tax, fees and charges, utility taxes, fines and forfeitures, and transfers. Property tax, however, requires a vote separate of the budget and is the primary focus of the narrative. Revenues generated through the City property tax levy represent a major source of Page 3 of 280 funding for essential government services as; police, fire, parks, community development, finance, administration, a significant portion of streets and other services deemed necessary by the City Council through the budget process. As background, the City's levy rate has not approached the $3.60/1,000 AV limit since 1994. From the period 1994 through 1999, the City's property tax levy rate was reduced by the City Council by strategically not levying, but instead banking, the then allowable 6% levy increase available at that time. In November 1999, by action of the State legislature, the Motor Vehicle Excise Tax (WET) was reduced to $30 per vehicle, a significant reduction in what in those days was a significant source of revenue to the City's General Fund. To compensate for this loss and avoid significant reductions to service, the City Council elected to use most of the aforementioned unused or banked levy capacity. The levy rate for 2000 taxes was increased to $3.07 per $1,000 of assessed value — still well below the $3.60 maximum. In 2001, the voters approved Initiative 747, limiting the amount taxing districts could increase the total property tax levy over the previous year by the lesser of 1% over the prior year or the Implicit Price Deflator (IPD), without voter approval. In November 2007, that initiative was challenged and ruled unconstitutional in the Washington State Supreme Court; the Court's ruling returned the limit to the lesser of 6% or IPD. Council chose not to increase the 2008 property tax levy rate by any allowable legal limit. In January 2008, the legislature placed into law those limits suggested by I-747. The current legal limit is the lesser of 1% or IPD. The IPD differs significantly from a regional Consumer Price Index (CPI) in that unlike the CPI, the IPD is not based on a fixed basket of goods and services; the "basket" in a region. The IPD basket spans the nation and the basket on which it is based changes from year to year with people's consumption and investment patterns. The IPD figure for the 2017 tax calculation is 0.953%. Since final tax levy data has yet to be issued by Franklin County Assessor's Office, including information on any increases to state assessed utilities, the calculations provided herein are estimates. Furthermore, because the assessor's office is not allowed to set the levy to exceed what is shown in the City's budget, we are providing information on both our estimated calculations and the rounded up amount to be used for presentation in the budget. V. DISCUSSION: CITY PROPERTY TAX LEVY OPTIONS FOR 2017 The City Manager's recommended budget has been prepared using an estimated property tax levy of $7,949,482, less $123,827 to account for delinquency and is represented by Option 1 below. Option 1 reflects an estimated increase of $323,755 over the 2016 levy amount. The proposed increase in property tax revenue is derived Page 4 of 280 by a combination of enacting the recommended and statutorily allowed .953% increase in the City property tax levy and an increase in assessed valuation due to new construction and annexation in 2016. The effect of the new construction and annexation adds value to the overall assessed valuation of the City, which in turn serves to reduce the levy rate for 2017 by $0.030 to downward from $1.937 in 2016 to $1.907 in 2017. Option 2 depicts the amount the City would collect if the City Council chose to not adopt the statutorily allowed .953% levy, it includes only new construction and annexation into the 2017 tax base. This alternative would reduce the levy rate by $0.048 for the 2016 rate to $1.889. For 2017, the Franklin County Assessor has provided a preliminary assessed valuation of $4,169,511,335, which will be used as the basis to calculate 2017 property taxes as adopted by Council. This amount includes new construction of $125,549,200 and an estimated State -assessed utility tax of $7,000. BASIS FOR CITY MANAGER RECOMMENDATION ON PROPERTY TAX LEVY Over the last two decades or more the City has experienced rapid growth and the one time revenues that go along with such growth; construction sales tax and development fees as well as an increase in assessed valuation. As new areas within the City have developed or annexed and other portions of the community have matured, demand for public services has increased significantly. While the City continues to experience moderate growth, it can no longer rely on the kind of growth -related property tax revenue (construction sales tax) increases experienced earlier in this decade and the previous decade. In response to increased population and associated demands for public services, over the past few years the City Council has markedly enhanced critical services in an attempt to better align services with the needs and demands of the population. Though in a smaller increment than 2015 and 2016 where the Council made significant strides to address the gap between demands and delivery capacity, the 2017 budget recommendation seeks to continue enhancement of services consistent with Council goals in a number of areas. Specifically, to maintain momentum toward right -sizing services to community needs in a manner consistent with resources, the 2017 general fund budget proposal includes 3.5 key general fund position requests, below is a brief description of each: 1. Police Officer (1) - The addition of a fourth Area Resource Officer fills out program staffing and will enhance the department's community policing efforts to all areas of the community. This furthers Council's goals of Community Safety and Quality of Life. Page 5 of 280 2. Fire Fighter (0.5) - Create a Community Risk Reduction position to be funded 50 percent out of the general fund. This program will reduce injuries to the populace preventable through education, and is consistent with the strategic plan outlined to achieve Council's goal of maintaining a Class V Community Rating and potentially a Class IV rating. This furthers Council's goals of Quality of Life and Community Safety. 3. Facilities Worker (1) - The addition of the 38,000 square foot Police Community Services Center and Police Training Center the prior year requires the effort of an additional skilled facilities worker to add to the current crew of two. Current staffing levels struggle to maintain the current inventory. This proposal is consistent with Council's stewardship goals with regard to public resources and sustainability. 4. Code Enforcement (1) - The work of the division continues to grow exponentially, the addition of this position will provide the staff time necessary to meet current demand, and allow some capacity for pro -active enforcement activities. This enhancement is consistent with Council's goals relating to Quality of Life, Community Safety and Community Identity. The cumulative cost of these 3.5 FTE's exceeds the revenues generated by the proposed implementation of the IPD levy increase of 0.953% (estimated at $72,674 over the entire City); however, the 2017 budget recommendation is balanced with those revenues. A decision not to authorize the IPD increase to the property tax levy would necessarily result in a reduction of one of the full FTEs outlined above. GENERAL PROPERTY TAX LEVY Options for setting the 2017 levy are outlined as follows: Option 1 (Recommended): Based on the rationale outlined above, it is recommended that the City Council authorized an increase in the City property tax levy of 0.953%, the IPD, account for the value of new construction and an estimated increase in state assessed utility values at last year's rate and add those numbers to last year's total levy. Under this option, the 2017 levy rate calculation reflects a decrease to $1.907 per $1,000 from the 2016 rate of $1.937. Total Proposed 2017 Levy: $7,949,482 (Budgeted $7,825,655 factoring $123,827 for delinquency). Option 2: This alternative allows for no levy increase in the general property tax levy over last year except for that added by new construction and annexation to the tax base. Under Page 6 of 280 this option, the 2017 levy rate calculation reflects a decrease to $1.889 per $1,000 from the 2016 rate of $1.937. Total Proposed 2017 Levy: $7,876,808. 1999 UNLIMITED TAX GENERAL OBLIGATION BOND Pivoting to other revenues in the form of City property taxes, for 2016 the property levy was comprised of the following two elements: 1. General Property Tax Levy 2. 1999 Unlimited Tax General Obligation Fire Station/Library Bonds Debt Service Collections on the Fire Station/Library bonds over time are such that the City is in a position to pay off the 1999 Unlimited Tax General Obligation Fire Station/Library Bonds Debt Service in 2016. Retiring this debt eliminates the need to levy the $0.039 per $1000 assessed value currently being levied into the future. This will further reduce the City's share of the property tax burden to property owners in the City. STATUTORY DEADLINE FOR PROPERTY TAX DETERMINATION Finally, for the Franklin County Assessor to levy property taxes consistent with the direction of the City Council, the City is required to certify property tax levies with the County by November 30 of each year. Page 7 of 280 OPTION 1 OPTION 2 Change from Current 2016 Levy $0 $251,081 $323,755 Rate Change from Current 2016 Levy $0.000 -$0.048 -$0.030 Cost per $1,000 on a $150,000 AV Home Library Bond Fire Station Bond Total Total Levy including 1999 UTGO Bond* * 1999 UTGO will be paid off in 2016 2016 General Levy City of Kennewick City of Richland $291 $283 $286 $ $ 0.017 0.022 No Increase + .953 (IPD) $ 0.039 New Increase + New Current 2016 Tax Construction + Construction + General Fund Levy Options Levy Annexation Annexation 2016 Levy $7,625,727 $7,625,727 $7,625,727 Increase of IPD 0.953% $72,673 Increase in State Utility AV (EST) $7,000 $7,000 New construction times 2016 Levy Rate $125,549,200 $243,189 $243,189 Annexation $460,800 $893 $893 Total Levy Amount $7,625,727 $7,876,808 $7,949,482 2015 AV for 2016 $3,937,446,202 2016 AV for 2017 $4,169,511,335 Tax Levy Rate 1.9371 1.889 1.907 Change from Current 2016 Levy $0 $251,081 $323,755 Rate Change from Current 2016 Levy $0.000 -$0.048 -$0.030 Cost per $1,000 on a $150,000 AV Home Library Bond Fire Station Bond Total Total Levy including 1999 UTGO Bond* * 1999 UTGO will be paid off in 2016 2016 General Levy City of Kennewick City of Richland $291 $283 $286 $ $ 0.017 0.022 $ $ - S - - S - $ 0.039 $ - $ - $ 1.976 $ 1.889 $ 1.907 $ 2.159 $ 2.626 Page 8 of 280 $2.4000 $2.2000 $2.0000 s1.S000 PASCO PROPERTY TAX LEVY RATE HISTORY (GENERAL FUND PORTION) $2.391 PER 51,000 OF ASSESSED VALUE 17 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 Page 9 of 280 $4.500 $4.000 $3.500 H $3.000 $2.500 $2.000 $1.500 U� $1.000 W $0.500 $0.000 ASSESSED VALUE 1.99 4.17 200+6 2007 2008 2009 2010 2011 2012 2013 2014 2015 201+6 2017 Page 10 of 280 BANDED LEVY CAPACITY 2010 2011 2012 2013 2014 2015 2016 Page 11 of 280 IPD VS. CITY'S PROPERTY TAX INCREASE 5. OMo 4.00% 3.00% 2.00% 1.00% 0.00% u -1.00% -L. vv -/0 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 mlPD 3.149% 2.084% 4.527%-0.848% 1.539% 2.755% 1.295% 1.314% 1.591% 0.251% 0.953% m City Increase. 0% 0% 0% 0% 0% 0% 0% 0% 1% 1% 0.953% Page 12 of 280 AGENDA REPORT FOR: City Council October 17, 2016 TO: Dave Zabell, City Manager Workshop Meeting: 10/24/16 FROM: Rick Terway, Director Administrative & Community Services SUBJECT: Animal Control Interlocal Agreements I. REFERENCE(S): Proposed Interlocal Agreement for Construction of an Animal Control Authority Facility Proposed Interlocal Agreement for Creation and Operation of Animal Control Authority II. ACTION REQUESTED OF COUNCIL / STAFF RECOMMENDATIONS: Discussion III. FISCAL IMPACT: IV. HISTORY AND FACTS BRIEF: In 2008, the Animal Control Authority (ACA) commissioned Shelter Planners of America to complete a Needs Assessment of the existing animal shelter through the year 2025. In February 2009, a Shelter Needs Assessment Committee, consisting of two members each from Kennewick, Pasco and Richland City Councils, was formed and began a review of the final Needs Assessment Report, the existing facility, costs, and issues associated with alternatives for the shelter. The committee's work was to propose the general approach scope, probable cost and suggested time frame for the project so that the three Cities may move forward with a common understanding and plan. In 2010, The Shelter Needs Assessment Committee presented their recommendations to the three City Councils. In 2014, the three City Managers met again and agreed to hire Anne Pflug, a Municipal Consultant, to identify the next steps and to facilitate the decision making and cooperation process. That study is now complete and presents options for location, size, design concepts and approximate budget for construction of the facility. Page 13 of 280 V. DISCUSSION: After 18 months of study and negotiations, all parties have agreed with the terms of the attached Interlocal Agreement for Feasibility Study, Design and Construction of an Animal Control Facility and the Interlocal Agreement for Creation and Operation of the Animal Control Authority. Staff welcomes Council discussion on these items. Page 14 of 280 Draft — 09/19/16 Page 1 WHEN RECORDED RETURN TO: City of Pasco, Washington 525 North 3rd Pasco WA 99301 INTERLOCAL AGREEMENT Between CITIES OF PASCO, KENNEWICK and RICHLAND, WASHINGTON for the CONSTRUCTION OF AN ANIMAL CONTROL AUTHORITY FACILITY THIS INTERLOCAL COOPERATIVE AGREEMENT (hereinafter called "Agreement") is made and entered into by and between the City of Kennewick, Washington (hereinafter referred to as "Kennewick"); City of Pasco, Washington (hereinafter referred to as "Pasco"); and the City of Richland, Washington (hereinafter referred to as "Richland"), collectively referred to hereinafter as the "Parties." WHEREAS, the Parties have entered into that Interlocal Agreement dated the 23rd day of August, 2005, and Amendments hereto, and the Operating Jurisdiction Agreement, dated the 1St day of January, 2007, creating and providing for the operation of the Tri -Cities Animal Control Authority (ACA) for the benefit of the Parties; and WHEREAS, the Parties have determined there is a need for a new physical facility within which to locate the Animal Control Authority to provide effective and humane animal control; and WHEREAS, the Parties are authorized by RCW 39.34 to enter into an Interlocal Cooperative Agreement for such purposes. NOW, THEREFORE, in consideration of the mutual covenants contained herein, it is agreed as follows: Interlocal Agreement Construction of Animal Control Authority Facility - 1 Page 15 of 280 Draft — 09/19/16 Page 2 1. Purpose. The purpose of this Agreement is to: A) Describe the process, procedures, and conditions by which the Parties will cooperate in the siting, design, and construction of a new animal control facility to serve the needs of the Parties, and such subscribers that may be permitted to participate; and B) Establish the conditions under which the newly constructed animal control facility shall be operated. 2. Feasibility Study. A) The Parties authorize and direct a feasibility study to be commenced upon the execution of this Agreement to be prepared by a Consultant selected by the Management Committee of the ACA composed of the City Managers, or their designees (Committee) to determine the feasibility of constructing an animal control facility consisting of approximately 8,000 square feet upon real property owned by Pasco generally located at 1312 South 18a' Avenue, Pasco, Washington, to consist of up to five (5) acres within that area designated in Exhibit A. The facility to be constructed is more particularly described in Exhibit B, including such components as necessary for the conduct of an animal control program. The facility will also be designed for incremental addition of housing units with future expansion. The feasibility study will include a determination of appropriateness of the site's size and configuration for the construction of the proposed facility while continuing to operate the existing facility, conformance with zoning regulations, any shoreline management and land use requirements, utility service and easements. The feasibility study would include determination of the steps and costs necessary for land use and shoreline permitting, road vacations, easement and boundary adjustments necessary to accommodate the facility; environmental suitability; expansion capacity; the compatibility with neighboring uses, and an estimated construction budget for the Facility. The feasibility study shall also include a statement of estimated long-term operating costs of both the Facility and the program operations. B) Within three (3) months of the date of the execution of this Agreement by all Parties, the feasibility study shall be completed and submitted to the Committee for its consideration and authorization to proceed. Interlocal Agreement Construction of Animal Control Authority Facility - 2 Page 16 of 280 Draft — 09/19/16 Page 3 C) All costs of the feasibility study, not to exceed a total of $60,000.00, shall be documented by Pasco; presented for approval by the ACA; and such approved costs shall be equally borne among the Parties. 3. Purchase of Property. Upon authorization to proceed by the Parties through the Committee the property shall be acquired by the Parties from Pasco who shall sell by Statutory Warranty Deed an undivided one-third interest in the property to Kennewick; one-third undivided interest to Richland; and retain one-third undivided interest in the property, thereby, creating joint, undivided, and equal interest in the ownership of the property by the Parties. 4. Determination of Purchase Price. The purchase price for the property shall be its fair market value as determined by an MAI qualified appraiser selected by a majority vote of the Committee The selected appraiser shall provide the appraised value to the Committee of the ACA within sixty (60) days of the Committee's authorization to proceed as provide in Section 3 above. Upon approval of the purchase price by the Committee closing shall occur within ninety (90) days or such other date as the Parties may mutually agree. Payment of the purchase price shall be in cash or by electronic transfer of funds at closing consisting of- A) £ A) Kennewick's payment of one-third of the purchase price; B) Richland's payment of one-third of the purchase price; and C) Pasco's receipt of a credit of one-third of the purchase price representing its retained ownership interest in the property. Closing shall be at Benton -Franklin Title Company, with all costs of closing shared equally among the Parties. 5. Request for Proposals. Upon authorization and approval of the City Managers of the participating jurisdictions, a Request for Proposals (RFP) will be solicited by Pasco for the design and construction management of the ACA facility to be constructed on the purchased property conforming with the project scope, standards and specifications approved by the Committee, and a recommendation for the project budget (including contingencies). Pasco shall circulate and advertise the RFP, with responses to be received within ninety (90) days. Upon receipt of the RFP responses, Pasco shall present such proposals to the Committee for consideration. The Committee shall have the authority upon unanimous concurrence to accept the qualified proposal meeting the project scope, standards and specification of the RFP that best serves the interest of the Parties. The Interlocal Agreement Construction of Animal Control Authority Facility - 3 Page 17 of 280 Draft — 09/19/16 Page 4 Parties reserves the right to reject any and all responses, and retains the right to waive minor irregularities in the procedure. The Parties may then authorize the Committee to proceed with the project. 6. Construction of Facility. A) Upon acceptance of a completed facility design and project budget, the Committee shall call for, and award a bid for construction of the Facility submitted by a responsible and qualified bidder within the approved construction budget. B) Pasco shall act as the lead agency for the project and shall provide contract management services, including legal services, inspection services (including authorization for approval or rejection of minor change orders under $20,000.00 up to $100,000 of the contingency amount included in the project budget), and secure the City Managers of the participating jurisdiction's approval for major change orders (over $20,000.00) consistent with the adopted project budget. Pasco will report all approved minor change orders to the City Managers in a timely manner. C) Pasco as lead agency shall administer the Request for Proposals and any related bid process. D) Pasco as lead agency shall provide notice of contract award and administrate the contract, including accounting, payment of contractors selected, and keeping the project records subject to the State record retention laws. 7. Payment for Facility Construction. The facility shall be constructed in two phases. The first phase shall consist of site preparation and construction of the new facility. Subject to the payment schedule provided below, final payment for this phase of the project shall be payable upon the issuance of a Certificate of Occupancy of the facility. The second phase shall consist of the demolition of the existing facility and completion of all site improvements of the project including the installation of all fixtures, equipment and furnishings for the project. Final payment for this portion of the project shall be payable upon the unanimous written acceptance by the Committee of the second phase. Pasco shall secure monthly progress payment invoices showing actual expenditures during the previous month on the project. Invoices shall be based upon contractor's payments, equipment, materials, and labor expended on the project. Pasco shall bill each jurisdiction for one-third of the monthly progress payment which shall be paid to Pasco for payment to the contractor within thirty (30) days of receipt. Interlocal Agreement Construction of Animal Control Authority Facility - 4 Page 18 of 280 Draft — 09/19/16 Page 5 Upon completion of the project, Pasco shall conduct a final audit of the project at which time all adjustments required to be made shall be reflected in the final billing prior to acceptance of the project. Any dispute regarding payment, shall be resolved pursuant to Section 12 below, "Dispute Resolution." Each of the Parties shall be responsible for one-third of the total final cost of construction of the facility. 8. Facility Use. Upon acceptance of the facility by the Committee, after recommendation of the lead agency, the facility shall immediately be available for use by ACA and all third -party contractors for services to the ACA under the terms of the Interlocal Cooperative Agreement between the Cities of Pasco, Richland, and Kennewick Washington for Creation and Operation of Tri -Cities Animal Control Authority. 9. Duration. This Agreement shall become effective immediately upon execution by all Parties, and posting of the Agreement on each Party's website or filed with the respective County Auditors pursuant to RCW 39.34.040. This Agreement shall remain in effect until the construction of the facility is completed in full and the work has been accepted by the Parties, unless terminated sooner by mutual agreement of the Parties, or as provided herein. 10. Termination. This Agreement may be terminated by any Party upon thirty (30) days advance written notice prior to the Committee's authorization to proceed as provided in Section 3 above. After authorization to proceed and the award of the construction contract, this Agreement may only be terminated by mutual agreement of the Parties. 11. Chances and Modification. Any Party may request changes, amendments, or additions to any portion of this Agreement, however, except as otherwise provided in this Agreement, no such change, amendment, or addition to any portion of this Agreement shall be valid or binding upon any Party unless it is in writing and executed by all Parties. Such changes shall be made part of this Agreement and shall be posted upon each Party's website or filed with the County Auditor pursuant to RCW 39.34.040. 12. Dispute Resolution. In the event of a dispute regarding the enforcement, breach, default, or interpretation of this Agreement, the City Managers, or their designees, shall first meet in a good faith effort to resolve such dispute. In the event the dispute cannot be resolved by agreement of the Parties, said dispute shall be resolved by arbitration pursuant to RCW 7.04A, as amended, with all Parties waiving Interlocal Agreement Construction of Animal Control Authority Facility - 5 Page 19 of 280 Draft — 09/19/16 Page 6 the right of a jury trial upon trial de novo, with venue placed in Pasco, Franklin County, Washington. 13. Interlocal Agreement. No special budget or funds are anticipated, nor shall be created, except for a temporary fund necessary for the payment of the contractors as provided in Section 7 above. It is not intended that a separate legal entity be established to conduct this cooperative undertaking, nor is the acquiring, holding, or disposing of real or personal property other than as specifically provided within the terms of this Agreement. The City Manager, or his designee for the City of Pasco shall be designated as the Administrator of this Interlocal Agreement. 14. Records. The records and documents with respect to all matters covered by this Agreement shall be subject to inspection by any jurisdiction during the terms of this Agreement, and for three (3) years after its termination. Pasco, as the Administrator of this Agreement, shall comply with all retention requirements under Washington State law. 15. Disposition of Property. In the event of termination of the ACA, failure of any Party to adopt an Animal Control Plan as provided in the ACA Interlocal Agreement or in the event a Party gives notice of intent to withdraw, the remaining Parties may elect to continue participation in the ACA Interlocal Cooperative Agreement, or to terminate that Agreement. On such event, the Parties shall determine a fair market value of the facility, improvements, and fixtures in the same manner as provided in Section 4 above. The remaining Parties may continue by purchase of the withdrawing Party or Parties' interest in the facility. In the event of termination, the facility shall be placed for sale subject to a right of purchase by Pasco for fair market value exercised by giving written notice within sixty (60) days of the date the property is offered for sale and closed within ninety (90) days thereafter; or the right of first refusal equal to any offer received by a bona fide third -party purchaser exercised by written notice within thirty (30) days of the Committee's acceptance of a bona fide third Party offer, and closed within ninety (90) days thereafter. In the event the facility is placed for sale and Pasco does not exercise its right of first purchase nor any bona fide third party offers to purchase have been received, the property shall be disposed by mutual agreement of the Parties with each Party bearing an equal portion of the costs to maintain the property pending disposition. IN WITNESS WHEREOF, the undersigned having full authorization on behalf of the Parties, have executed this Agreement on the year and date set forth above. Interlocal Agreement Construction of Animal Control Authority Facility - 6 Page 20 of 280 Draft — 09/19/16 Page 7 CITY OF KENNEWICK, WASHINGTON Steve Young, Mayor Attest: Terri L. Wright, City Clerk Approved as to Form: Lisa Beaton, City Attorney CITY OF PASCO, WASHINGTON Matt Watkins, Mayor Attest: Debbie Clark, City Clerk Approved as to Form: Leland B. Kerr, City Attorney CITY OF RICHLAND, WASHINGTON Robert Thompson, Mayor Attest: Marcia Hopkins, City Clerk Approved as to Form: Heather Kintzley, City Attorney Interlocal Agreement Construction of Animal Control Authority Facility - 7 Page 21 of 280 Draft — 09/19/16 Page 8 STATE OF WASHINGTON) ss. County of Benton ) On this day personally appeared before me Steve Young, Mayor of the City of Kennewick, to be known to be the individual described in and who executed the within and foregoing instrument, and acknowledged that he signed the same as his free and voluntary act and deed for the uses and purposes therein mentioned. 2016. GIVEN under my hand and official seal this day of NOTARY PUBLIC in and for the State of Washington Residing at: My Commission Expires: STATE OF WASHINGTON ) ss. County of Franklin On this day personally appeared before me Matt Watkins, Mayor of the City of Pasco, to be known to be the individual described in and who executed the within and foregoing instrument, and acknowledged that he signed the same as his free and voluntary act and deed for the uses and purposes therein mentioned. GIVEN under my hand and official seal this day of 2016. NOTARY PUBLIC in and for the State of Washington Residing at: My Commission Expires: Interlocal Agreement Construction of Animal Control Authority Facility - 8 Page 22 of 280 Draft — 09/19/16 Page 9 STATE OF WASHINGTON ) : ss. County of Benton On this day personally appeared before me Robert Thompson, Mayor of the City of Richland, to be known to be the individual described in and who executed the within and foregoing instrument, and acknowledged that he signed the same as his free and voluntary act and deed for the uses and purposes therein mentioned. GIVEN under my hand and official seal this day of , 2016. NOTARY PUBLIC in and for the State of Washington Residing at: My Commission Expires: Interlocal Agreement Construction of Animal Control Authority Facility - 9 Page 23 of 280 AMI MAL CONTROL AUTHORITY FACILITY AREA 4AN11-3111i:3 SCOPE OF ANIMAL CONTROL AUTHORITY REPLACEMENT FACILITY PROJECT The Animal Control Authority facility being constructed pursuant to an interlocal agreement between the cities of Pasco, Kennewick and Richland Washington will be designed and constructed to meet the following requirements: 1. The facility will be constructed on up to a five -acre site, as determined by the feasibility study provided for in the construction agreement, and shall be jointly owned by the three cities. 2. The facility will be no larger than 8,000 square feet in size. 3. The facility will have a total annual capacity equal to 4,563 animals (2433 cats and 2130 dogs) assuming an average length of stay of 12 days per animal. 4. The facility will contain a total of 180 animal housing units of which 150 housing units will be all weather units and 30 will be indoor/outdoor units. Of the 180 housing units, 70 will be for dogs and 80 for cats. The 70 dog housing units will include 30 indoor/outdoor units and 40 all- weather units. At least half of the dog housing units will be designed and constructed to provide housing for more than one dog when required. 5. In addition to animal housing units, the facility shall contain two community cat rooms and an outdoor visitation/exercise area for dogs. 6. The facility shall be designed and constructed so that additional animal housing units may be easily added onto the facility at a future date. 7. Exterior building finishes should be and appear "functional" similar to the existing Benton County Animal Control facility. 8. The facility shall be designed and constructed to meet the City of Pasco's building code and design standards. 9. Animal housing units should be efficient and cost effective with the objective of minimizing staffing and maintenance requirements over the life of the facility. An analysis of the housing unit options and a recommendation shall be provided to the ACA Board for approval prior to completion of the draft design. Page 25 of 280 09/19/16 draft FILED FOR RECORD AT REQUEST OF: City of Pasco, Washington WHEN RECORDED RETURN TO: City of Pasco 525 North 3rd Pasco WA 99301 INTERLOCAL COOPERATIVE AGREEMENT Between CITIES OF PASCO, RICHLAND, AND KENNEWICK WASHINGTON For CREATION AND OPERATION OF TRI -CITIES ANIMAL CONTROL AUTHORITY THIS INTERLOCAL COOPERATIVE AGREEMENT, is made and entered into this day of 2016, pursuant to the Interlocal Cooperation Act, RCW 39.34, by and between the City of Pasco, a municipal corporation of the State of Washington, hereinafter referred to as "Pasco', the City of Kennewick, a municipal corporation of the State of Washington, hereinafter referred to as "Kennewick," and the City of Richland, a municipal corporation of the State of Washington, hereinafter referred to as the "Richland," and collectively referred to as "Cities" or "Participating Jurisdictions." WHEREAS, the Cities are, pursuant to Chapter 39.34 RCW the Interlocal Cooperation Act, authorized to exercise their powers jointly thereby maximizing their ability to provide services and facilities which will best fulfill common needs of the Cities, and; WHEREAS, the Cities, by their respective City Councils, have determined that animal control services may be best implemented on a shared basis in a manner deemed most efficient and effective for the Cities; and WHEREAS, the Cities agree that this Agreement shall replace all prior Interlocal Agreements and amendments thereof and all Operating Jurisdiction Agreements and amendments thereof, that may have governed the subject of this Agreement. Interlocal Agreement — Operation of ACA - 1 Page 26 of 280 09/19/16 draft NOW, THEREFORE, in consideration of mutual covenant contained herein, it is agreed by and between the Parties hereto as follows: 1. Purpose. A) To establish and maintain the Tri -City Animal Control Authority (ACA) created by Interlocal Cooperative Agreement to provide for animal control services among the Participating Jurisdictions and potential service subscribers. B) To replace all previous Interlocal Cooperative Agreements and all amendments thereto that previously created and established the current ACA. C) To provide for a Management Committee to determine the best manner in which to provide animal control services, including contracting with independent contractor(s) or a member entity for the provision of some or all of the animal control services required for the purpose of sharing the services and responsibilities among the Cities in the most efficient manner. D) To select and empower Pasco to serve as the Operating Jurisdiction for the day to day management of animal control services, including providing, if necessary, the manpower and facilities required to carry out all or a portion of the animal control function as identified in the Agreement. E) To provide a method for the sharing of the ongoing operating and administrative costs of providing animal control services as defined in this Agreement. F) To achieve equitable cost sharing for each of the Cities for animal control services, by avoiding redundant expenses, activities, and facilities, while enjoying the efficiencies of scale resulting from a unified service to the combined territorial jurisdictions of the Cities. G) To preserve to each of the Cities the ability to establish and enforce its own individual standards, regulations, and fees for animal control. H) To provide for efficient and effective animal control services for the citizens of the Cities. 2. Definitions. For the purpose of this Agreement, the following definitions shall apply: A) "Base Costs" shall mean the management, operating and capital improvement costs or revenues, classified as "base costs" in Exhibit A, Interlocal Agreement — Operation of ACA - 2 Page 27 of 280 09/19/16 draft associated with providing animal control services which would be present regardless of the amount of service provided over time. B) "Capital Improvement Cost" shall mean the costs associated with the major maintenance and improvement of animal control authority capital assets including its fleet, facilities and site. C) "Cities" or "Participating Jurisdictions" shall mean the cities of Pasco, Kennewick, and Richland, Washington, and any other municipal corporation, which upon payment of a capital contribution for the Facility is added as a Participating Jurisdiction as provided in Section 4. D) "Management Costs" shall mean the costs associated with management and administration of animal control services, including physical facility expenses, by the operating jurisdiction. E) "Operating Costs" shall mean all costs associated with the administration, management, day to day operation, upkeep and maintenance of animal control services and programs. F) "Operating Jurisdiction" shall mean that designated Participating Jurisdiction responsible for the day-to-day operation of the animal control services and the administration of this Agreement, more particularly stated in Section 3.13 below. The initial Operating Jurisdiction shall be the City of Pasco. G) "Service Contractor" shall mean a Participating Jurisdiction or a qualified third -party independent contractor selected to provide day-to-day animal control services and the physical implementation of the animal control plan. H) "Subscriber" shall mean any municipal jurisdiction or other entity other than a Participation Jurisdiction, which by contract, receives some or all ACA services. I) "Usage Costs" shall mean the management, operating and capital improvement costs or revenues, classified as "usage costs" in Exhibit A, associated with providing animal control services which vary by the amount of service provided over time. 3. Administration. Administration of the ACA shall be conducted in the following manner: A) Management Committee. The City Manager or their designee from each of the Participating Jurisdictions shall constitute the Management Interlocal Agreement — Operation of ACA - 3 Page 28 of 280 09/19/16 draft Committee (Committee). The Committee shall meet not less than once per calendar quarter as necessary to accomplish the purposes of this Interlocal Cooperative Agreement. The Committee shall be responsible for preparing a plan for animal control services, subject to approval by the council of the Cities, for providing animal control services within the total combined jurisdictional territory of the Cities and any subscriber's jurisdictional territory. The City Manager of Pasco or their designee, as the representative of the Operating Jurisdiction, shall serve as the Chair of the Committee. The Committee shall: 1) Be responsible for establishing policies for implementation of the Animal Control Plan adopted by the Cities. 2) Approve and execute contracts for services necessary for the implementation of the Animal Control Plan. 3) Develop a proposed annual budget for presentation to each of the Cities for their approval for each calendar year during the term of this Agreement. 4) Provide reports of the activities and progress of the Animal Control Plan to each of the Cities at least annually during the term of this Agreement. 5) Provide a venue for dispute resolution among participants in the Animal Control Plan. 6) Provide such administrative assistance, expertise, and direction as is necessary for the successful implementation of the plan. 7) Secure such services as are necessary for the implementation of the Animal Control Plan. B) Operating Jurisdiction. 1) Appointment. Pasco shall be designated as the Operating Jurisdiction for the Tri -City Animal Control Authority unless otherwise designated by unanimous written consent of the Participating Jurisdictions. 2) Scope of Services for Operating Jurisdiction. The Operating Jurisdiction shall provide the following services: Interlocal Agreement — Operation of ACA - 4 Page 29 of 280 09/19/16 draft (a) The day-to-day operations of the Animal Control Services, including the enforcement of the rules, regulations, and ordinances of the Participating Jurisdictions. (b) All service contractors, providers, resources, and facilities necessary for the implementation of the Animal Control Plan shall be provided by or managed by the Operating Jurisdiction. (c) The Operating Jurisdiction shall provide all necessary support services for the implementation of the Animal Control Plan, including but not limited to accounting, legal services, records management, risk management, and personnel management. (d) The Operating Jurisdiction will manage all contracts with any service contractors or other entities for services performed under the Animal Control Plan and prepare and administer all rules and regulations. (e) The Operating Jurisdiction shall implement policies adopted by the Committee and issue periodical reports to the Committee on the implementation of the Animal Control Plan. (f) Maintain a separate fund for the receipt of funds from the Cities and for the payment of expenses for the ACA. (g) Maintain records on ACA -owned equipment and inventory, including vehicle maintenance and replacement accounting. (h) Schedule periodic meetings of the ACA. (i) Retain records related to the ACA pursuant to the State's retention schedule(s) and respond in a lawful manner to all public records requests seeking ACA related records. 3) Compensation. An estimated budget for performing the services of the Operating Jurisdiction shall be calculated on an annual basis. The cost-sharing method outlined in Section 7 of this Agreement shall determine the percentage allocation of the total cost to each of the Participating Jurisdictions. Each year, the annual budget and compensation due to the Operating Jurisdiction by each of the other Interlocal Agreement — Operation of ACA - 5 Page 30 of 280 09/19/16 draft Participating Jurisdictions shall be determined by the Committee prior to September 1 of the prior year. Any extraordinary or unanticipated cumulative expenses that may exceed the annual budget, must be approved by unanimous written consent of the Participating Jurisdictions. Each of the Participating Jurisdictions, other than Pasco, shall be responsible for payment of their pro -rata share of the compensation for the Operating Jurisdiction. As the Operating Jurisdiction, Pasco shall bill each of the other Participating Jurisdiction monthly, in conjunction with the billing for the monthly animal control contractor payments, that Participating Jurisdiction's share of the annual compensation. 4. Admission of New Participating Jurisdictions and Subscribers. A) Process for Adding New Participating Jurisdictions. Upon receipt of a written request by a jurisdiction to join as a Participating Jurisdiction in the ACA, the Committee may, upon unanimous approval, admit the applicant as a Participating Jurisdiction subject to determination of its proportionate share of facilities capital contribution, and of its operating costs which will be included in a written Addendum to this Agreement. B) Subscriber. Upon receipt of a written request by a jurisdiction or other entity to receive a portion or all of ACA's services for a contract fee, the amount and scope of such services will be included in a written Agreement. 5. Service Contractor. A service contractor shall be selected by the unanimous approval of the Committee to provide animal control services and implement and perform the Animal Control Plan. The services of the service contractor shall be managed by the Operating Jurisdiction pursuant to the terms of an Agreement negotiated between the ACA and the service contractor. 6. Animal Control Plan Basic Services. The Animal Control Plan as developed by the Committee and approved by the legislative body of each Participating Jurisdiction, shall provide a base level of services for each of the Participating Jurisdictions: A) Shelter and holding of stray and owner surrender animals. B) Enforcement of animal control ordinances of Participating Jurisdictions. C) Cooperation with police departments and licensing programs of Participating Jurisdictions. Interlocal Agreement — Operation of ACA - 6 Page 31 of 280 09/19/16 draft D) Animal Control Authority sponsored or provided programs to provide for or further adoption of stray or owner surrender animals and control the size of such animal populations E) Regulation and apprehension of vicious or dangerous animals. F) Removal of dead animals from the public right-of-way. G) Apprehension of stray animals. H) Impounding and boarding of apprehended animals. I) Euthanasia of unclaimed animals. J) Disposal of animal remains. K) Owner notification of found animals and identi-code retrievals. The level of the above -enumerated Animal Control Services together with the method and manner of the delivery of such services shall be delineated in the Animal Control Plan. The Participating Jurisdictions may modify the scope of the base level of services by mutual agreement. Nothing herein will limit any of the Participating Jurisdictions from individually securing additional Animal Control Services above and beyond those basic services enumerated above and in the Animal Control Plan, from the Operating Jurisdiction, by contract for additional fees. Any such services shall be negotiated independently of this Agreement. 7. Cost Sharing Assessment and Reimbursement. The Operating Jurisdiction shall submit an annual budget on or before August 15 of each year, of expenses for Animal Control Services for approval by the Committee. Subscriber fees shall be included in the proposed budget. Each Participating Jurisdiction shall maintain by ordinance or regulation its own rates and charges for compliance with their respective animal codes and fines and forfeitures for its enforcement within its territorial jurisdiction. All revenues derived therefrom shall be solely the revenues of that Participating Jurisdiction. The specific fund necessary for the implementation of this Agreement shall be maintained at the Operating Jurisdiction and shall be designated the "Tri -City Animal Control Operating Fund." A) Capital Improvement Cost Sharing. Costs for capital improvements approved by the Participating Jurisdictions, shall be shared Interlocal Agreement — Operation of ACA - 7 Page 32 of 280 09/19/16 draft equally among the Participating Jurisdictions. The Operating Jurisdiction shall bill the Participating Jurisdictions on behalf of the ACA. B) Operating- Cost Sharing. The cost of animal control authority operations including physical facility, maintenance and operating costs, administrative costs, management costs, and program costs, shall be shared among the ACA facility Participating Jurisdictions and subscribers to animal control authority services. Operating costs shall be classified as either base costs or usage costs according to the cost classification system established and periodically amended by the Committee in Exhibit A to this Agreement. The annual operating cost sharing formula established in subsection D) below of this section shall be used by the Operating Jurisdiction to bill the Participating Jurisdictions and subscribers monthly. C) ACA Budget. The Committee shall adopt a budget annually. Incident to budget approval shall be the ability to reclassify the distribution of costs as identified in Exhibit A. The budget shall encompass all ACA facility, program and administrative costs. The budget and annual cost sharing formula to be applied to the budget, shall be submitted as approved by the Committee, to Participating Jurisdictions and subscribers by September 15 of each year. D) Annual Operating Cost Sharing Formula. The costs included in Exhibit A to this Agreement will be shared initially among the Participating Jurisdictions of the ACA facility based on a two-part formula. The first part of the formula covers base costs and the second part covers usage costs. Initially, the base cost and usage cost share for each Participating Jurisdiction will be added together to establish the total cost share for each Participating Jurisdiction. 1) Base costs will be shared equally among the Participating Jurisdictions. The initial three (3) Participating Jurisdictions would share base costs on a one-third basis. 2) Usage costs will be shared proportionately among the Participating Jurisdictions based on the intake of animals. Animal intake shall be determined on the basis of a five-year average of annual data (January I to December 31) and shall include all types and breeds of animals. A rolling five years of annual data available at the time that the Committee submits its budget and collected and reported by the ACA shall be used for this purpose. 3) Additional contract services as provided for in Section 6 of this Agreement, shall be included in the budget and will be paid in full by the contracting jurisdiction. Interlocal Agreement — Operation of ACA - 8 Page 33 of 280 09/19/16 draft 4) Beginning January 1, 2017 the ACA shall collect and report monthly data on calls for service from each jurisdiction receiving services from the ACA. Calls for service will be defined and data shall be reported in a manner and format approved by the Committee. 5) Beginning with the 2023 annual ACA budget, the Committee shall modify the usage cost sharing portion of the formula to be applied in 2023 by averaging five running years of annual data for calls for service and animal intake for each Participating Jurisdiction. Equal weight will be given in the formula to intake and calls for service. The base cost sharing formula shall remain the same. The application of the base and usage cost formula and its calculation shall be submitted with each budget. E) Change in Cost Sharing Formula Due to Addition or Deletion of Participating Jurisdictions or Subscribers. The cost sharing formula will be modified when Participating Jurisdiction or subscribers to ACA services are added or deleted from ACA agreements. Participating Jurisdictions would continue to share facility operating costs and base costs in equal shares determined by dividing total facility operating and base costs by the number of Participating Jurisdictions. Usage costs would continue to be shared based on the proportional usage of all Participating Jurisdictions and subscribers. Until 2023 the usage cost formula based on animal intake in subsection D)5) above would apply, in 2023 and thereafter the cost sharing formula based on a combination of animal intake and calls for service in subsection D)2) above would apply. Additional Participating Jurisdictions or subscriber's usage cost share would be determined according to annual data available at the time, which may initially be an estimate, followed by one year of data building over five years to a five-year average. 8. Integration, Modification and Severability. The Participating Jurisdictions agree that except for (a) the Personal Services Agreement with the service contractor; (b) annual budgets as submitted by the Committee including any reassignment of the allocation of costs as provided in Exhibit A; and (c) the Interlocal Agreement Between the Cities of Pasco, Kennewick and Richland for the Construction of an Animal Control Authority Facility, this Agreement is the complete expression of the terms hereto and any prior written or verbal representations or understandings not incorporated herein are excluded. This Agreement may be modified, amended, or terminated only upon written agreement upon unanimous approval of the Participating Jurisdictions. In the event any term or condition of this Agreement or application thereof to any person, entity, or circumstance is help invalid, such invalidity shall not Interlocal Agreement — Operation of ACA - 9 Page 34 of 280 09/19/16 draft affect any other terms, conditions, or applications of this Agreement that can be given effect without the invalid term, condition, or application., and such provisions shall be deemed modified to secure such invalidity. To this end, the terms and conditions of this Agreement are declared severable. 9. Operating Jurisdictional Insurance Requirements. The Operating Jurisdiction shall procure and maintain for the duration of the Agreement, insurance against claims for injuries to persons or damage to property which may arise from or in connection with the performance of the work hereunder by the Operating Jurisdiction, their agents, representatives, employees, or subcontractors. Any waiver by any party hereto with regard to any of its rights hereunder shall be in writing and shall not constitute or act as a waiver to any future rights which such party might have hereunder. A) Minimum Insurance Requirements. The Operating Jurisdiction shall obtain insurance of the types described below: 1) Automobile Liability insurance covering all Participating Jurisdiction, non -owned, hired, and leased vehicles. Coverage shall be written on Insurance Services Office (ISO) form CA 00 01 or a substitute form providing equivalent liability coverage. If necessary, the policy shall be endorsed to provide contractual liability coverage. 2) Commercial General Liability insurance shall be written on ISO occurrence form CG 00 01. Non-operating jurisdictions shall be named as an insured under the Operating Jurisdiction's Commercial General Liability insurance policy with respect for the work performed for the Cities using ISO Additional Insured endorsement CG 20 10 10 01 or substitute endorsements providing equivalent coverage. 3) Workers' Compensation coverage as required by the Industrial Insurance laws of the State of Washington. B) Minimum Amounts of Insurance. The Operating Jurisdiction shall maintain the following insurance limits: 1) Automobile Liability insurance with a minimum combined single limit for bodily injury and property damage of $1,000,000 per accident. 2) Commercial General Liability insurance shall be written with limits no less than $1,000,000 each occurrence, $2,000,000 general aggregate. C) Other Insurance Provisions Interlocal Agreement —Operation of ACA - 10 The insurance policies are to Page 35 of 280 09/19/16 draft contain, or be endorsed to contain, the following provisions for Automobile Liability and Commercial General Liability insurance: 1) The Operating Jurisdiction insurance coverage shall be primary insurance in respect to the non-operating jurisdictions. Any insurance, self-insurance, or insurance pool coverage maintained by the non-operating jurisdictions shall be excess of the Operating Jurisdictions insurance. 2) The Operating Jurisdictions insurance shall be endorsed to state that coverage shall not be cancelled by either party, except after thirty (30) days prior written notice by certified mail, return receipt requested, has been given to the City. D) Acceptability of Insurers. Insurance is to be places with insurers with a current (at time of placement) A.M. best rating of not less than A: VII. E) Verification of Coverage. The Operating Jurisdiction shall furnish the Participating Jurisdictions with original certificates and a copy of the amendatory endorsements, including but not necessarily limited to the additional insured endorsement, evidencing the insurance requirements of the Operating Jurisdiction before commencement of the work. F) Participation in a Governmental Self -Insured Risk Pool, Washington Cities Insurance Authority (WCIA) shall satisfy all conditions set forth in Section 9 of this Agreement. 10. Operating Jurisdiction Indemnification/Hold Harmless. The Operating Jurisdiction shall defend, indemnify, and hold the other Participating jurisdictions, their officers, officials, employees, and volunteers harmless from any and all claims, injuries, damages, losses, or suits, including attorney fees, arising out of or in connection with the performance of this Agreement, except for injuries and damages caused by the sole negligence of the non-operating jurisdictions. 11. Service Contractors Insurance Requirements. Any service contractors providing all or a portion of Animal Control Services under the Animal Control Plan shall procure and maintain commercial general liability (CGL) insurance naming the Participating Jurisdictions as additional insured's with coverage limits no less than one million dollars ($1,000,000) per occurrence, two million dollars ($2,000,000) aggregate for bodily injury and property damage applicable to all activities performed under the terms of this Agreement and/or the Animal Control Plan. 12. Service Contractors Indemnification/Hold Harmless. Any service contractors providing all or a portion of Animal Control Services under the Animal Interlocal Agreement — Operation of ACA - 11 Page 36 of 280 09/19/16 draft Control Plan shall defend, indemnify, and hold harmless the Participating Jurisdictions, their officers, officials, employees, and volunteers from and an all claims, injuries, damages, losses, or suits, including attorney fees, arising out of or in connection with the performance of this Agreement and all other Agreements governing the Animal Control Plan, except for injuries and damages caused by the sole negligence of any of the Participating Jurisdictions. 13. Term of Agreement and Termination. This Agreement shall become effective upon acceptance and occupancy of Phase I of the Animal Control Authority Facility, and shall expire on December 31, 2027. This Agreement will automatically renew in five year increments unless any Participating Jurisdiction gives written notice of its intent to withdraw from this Agreement, at least twenty-four (24) months prior to the date of withdrawal. Upon notice of withdrawal by any of the Participating Jurisdictions, the remaining Participating Jurisdictions may elect to continue participation in this Interlocal Cooperative Agreement or to terminate this Agreement. Withdrawal of a Participating Jurisdiction in any calendar year other than as provided above, shall not entitle the withdrawing Participating Jurisdiction to a reduction or refund with respect to the funds budgeted for or otherwise committed for the remaining term up to the effective date of the withdrawal. 14. Facilities Maintenance and Operation. Upon acceptance and occupancy of the Animal Control Authority Facility, the terms of this Agreement shall govern the use, maintenance and operation of the facility. The Facility shall immediately be made available for use by the ACA and all third -party contractors for services to the ACA. Rental of any portions of the Facility not occupied by ACA, or its third -party contractor, may be available for sublet and on such terms as approved by the Committee with the rental proceeds being applied against the cost of maintenance of the facility. 15. Disposition of Property. In the event of termination of the ACA; failure of any party to adopt an Animal Control Plan as provided in this Agreement; or in the event a party gives notice of intent to withdraw, the remaining parties may elect to continue participation in this Agreement, or to terminate this Agreement. On such event, the Parties shall determine a fair market value of the facility by an MAI qualified appraiser selected by a majority vote of the Committee. Such selected appraiser shall provide the appraised value to the Committee of the ACA within sixty (60) days of the Committee's authorization to proceed with withdrawal of a party or termination of the ACA. The remaining parties may continue by purchase of the withdrawing party or parties' interest in the facility. In the event of termination, the facility shall be placed for sale subject to a first right of purchase by Pasco for fair market value exercised by giving written notice within sixty (60) days of the date the property is offered for sale and closed within ninety (90) days thereafter; or the right of first refusal equal to any offer received by a bona fide third -party purchaser exercised by written notice within thirty (30) days of the Committee's acceptance of a bona fide third -party offer, and Interlocal Agreement — Operation of ACA - 12 Page 37 of 280 09/19/16 draft closed within ninety (90) days thereafter. In the event the facility is placed for sale and Pasco does not exercise its right of first purchase nor any bona fide third party offers to purchase have been received, the property shall be disposed by mutual agreement of the parties with each party bearing an equal portion of the costs to maintain the property pending disposition. 16. Inspection of Records. The records and documents with respect to all matters covered by this Interlocal Cooperative Agreement shall be subject to inspection, review or audit by any Participating Jurisdiction during any term of this Agreement and for three (3) years after its termination. 17. Filing. As provided by RCW 39.34.040, prior to its entry in force, this Agreement shall be filed with the respective City Clerk, the County Auditors for Benton and Franklin Counties, or alternatively posted on the Participating Jurisdiction's website or other electronically retrievable public source. 18. Amendments. This Agreement may only be amended by written agreement of all the undersigned Participating Jurisdiction. 19. General Provisions. A) For the purpose of this Agreement, time is of the essence. B) Dispute Resolution. In the event of a dispute regarding the enforcement, breach, default, or interpretation of this Agreement, the City Managers, or their designees, shall first meet in a good faith effort to resolve such dispute. In the event the dispute cannot be resolved by agreement of the parties, said dispute shall be resolved by arbitration pursuant to RCW 7.04A, as amended, with both parties waiving the right of a jury trial upon trial de novo, with venue placed in Pasco, Franklin County, Washington. C) Interlocal Agreement. It is not intended that a separate legal entity be established to conduct this cooperative undertaking, nor is the acquiring, holding, or disposing of real or personal property other than as specifically provided within the terms of this Agreement. The City Manager, or his designee, for the City of Pasco shall be designated as the Administrator of this Interlocal Agreement. D) No Waiver. Any waiver by any party hereto with regard to any of its rights hereunder, shall be in writing and shall not constitute nor act as a waiver for any future rights in which such party may have hereunder. 20. Notices. Written notice shall be directed to the parties as follows: Interlocal Agreement — Operation of ACA - 13 Page 38 of 280 09/19/16 draft City of Pasco Attn: Dave Zabell, City Manager PO Box 293 Pasco, WA 99301 City of Kennewick Attn: Marie Mosley, City Manager Kennewick, WA 99337 City of Richland Attn: Cindy Reents, City Manager Richland, WA 99352 IN WITNESS WHEREOF, the undersigned having full authorization on behalf of the parties, have executed this Agreement on the year and date set forth above. CITY OF PASCO, WASHINGTON Matt Watkins, Mayor Attest: Debbie Clark, City Clerk Approved as to Form: Leland B. Kerr, City Attorney Interlocal Agreement — Operation of ACA - 14 Page 39 of 280 09/19/16 draft CITY OF KENNEWICK, WASHINGTON Steve Young, Mayor Attest: Terri L. Wright, City Clerk Approved as to Form: Lisa Beaton, City Attorney CITY OF RICHLAND, WASHINGTON Robert Thompson, Mayor Attest: Marcia Hopkins, City Clerk Approved as to Form: Heather Kintzley, City Attorney Interlocal Agreement — Operation of ACA - 15 Page 40 of 280 09/19/16 draft STATE OF WASHINGTON) ss. County of Franklin ) On this day personally appeared before me Matt Watkins, Mayor of the City of Pasco, to be known to be the individual described in and who executed the within and foregoing instrument, and acknowledged that he signed the same as his free and voluntary act and deed for the uses and purposes therein mentioned. 2016. GIVEN under my hand and official seal this day of , NOTARY PUBLIC in and for the State of Washington Residing at: My Commission Expires: STATE OF WASHINGTON) ss. County of Benton ) On this day personally appeared before me Steve Young, Mayor of the City of Kennewick, to be known to be the individual described in and who executed the within and foregoing instrument, and acknowledged that he signed the same as his free and voluntary act and deed for the uses and purposes therein mentioned. 2016. GIVEN under my hand and official seal this day of , NOTARY PUBLIC in and for the State of Washington Residing at: My Commission Expires: Interlocal Agreement — Operation of ACA - 16 Page 41 of 280 09/19/16 draft STATE OF WASHINGTON) . ss. County of Benton On this day personally appeared before me Robert Thompson, Mayor of the City of Richland, to be known to be the individual described in and who executed the within and foregoing instrument, and acknowledged that he signed the same as his free and voluntary act and deed for the uses and purposes therein mentioned. 2016. GIVEN under my hand and official seal this day of , NOTARY PUBLIC in and for the State of Washington Residing at: My Commission Expires: Interlocal Agreement — Operation of ACA - 17 Page 42 of 280 ACA Operating Agreement Exhibit A (Note: Contracts for additional services beyond basic services are paid for by the contracting party and included in the budget as such) Distribution Method Administrative and Operating Cost Allocation Base Usage Operating Jurisdiction Compensation Administrative Oversight x Contract Administration and Records x Accounting/Billing x Staffing Salary and Benefits Administration Shelter Director x Administrative Assistant x Animal Control Enforcement Staffing First 3 FTE All other FTE Animal Intake and Customer Service Staffing x Animal Care and Kennel Care Staffing x Operating Costs Staff - Uniforms, communication, training First 3 FTE All other FTE Animals - Food, medication, hygiene supplies, medical supplies, handling supplies x Office - office supplies, computers, business license x Facility Cleaning x Vehicles -- gas, oil, minor repair First three All other Programs -- traps, advertising, software x Insurance -- Vehicle, Liability and Facility x Professional Services Veternarian x Legal X Answering Service X Cremation Services x Vehicle Repair and Maintenance x Other x Facility Costs Utilities, Internet and Garbage x Building and Systems Repair and Maintenance x Grounds Repair and Maintenance x Page 43 of 280 Page 44 of 280 Revenue Facility operations revenue X Investment interest X Subscriber fees X Assets Cash Balance X Reserves for replacement X Facility X Real Property X Furnishings including modular animal housing X Vehicles X Equipment X Page 44 of 280 ACA Operating Agreement Exhibit B Example of annual cost sharing for three owner jurisdictions: 1. Base Costs are divided equally. Example base cost formula and its calculation Kennewick — one third Pasco — one third Richland — one third If total annual base costs were $300,000 then each owner would pay one third per year ($300,000 / 3 = $100,000). 2. Usage Costs are divided proportionately based on an average of the last five full years of animal intake data. Example of usage cost formula and its calculation Kennewick — 39.4% Pasco — 44.7% Richland — 15.9% If total annual usage costs were $600,000 then each participant would pay their proportion of the cost. Participant proportion X total usage costs = participants share of annual cost ( 39.4% X $600,000 = $236,400). 3. Total Cost Each owner would pay their base costs (one third) plus their usage cost (proportional cost) per year. For example, if base cost was $100,000 plus $236,400 in usage costs then total cost would be $336,400. It should be noted that participating jurisdictions may contract for additional services beyond the scope provided by ACA and would pay for those services in addition to their base and usage costs. Page 1 of 4 Page 45 of 280 2010 2011 2012 2013 2014 5 Year Average Proportion Richland 709 587 614 449 341 540 15.9% Kennewick 1686 1566 1452 1007 967 1335.6 39.4% Pasco 1728 1711 1683 1351 1093 1513.2 44.7% Total Intake 4123 3864 3749 2807 2401 3388.8 100.0% If total annual usage costs were $600,000 then each participant would pay their proportion of the cost. Participant proportion X total usage costs = participants share of annual cost ( 39.4% X $600,000 = $236,400). 3. Total Cost Each owner would pay their base costs (one third) plus their usage cost (proportional cost) per year. For example, if base cost was $100,000 plus $236,400 in usage costs then total cost would be $336,400. It should be noted that participating jurisdictions may contract for additional services beyond the scope provided by ACA and would pay for those services in addition to their base and usage costs. Page 1 of 4 Page 45 of 280 Example of annual cost sharing for three owners in 2022 1. Base costs would continue to be divided based on each owner paying one third. 2. Usage Costs are divided proportionately based on TWO FACTORS an average of the last five full years of animal intake data and an average of the last full five years of calls for service. Example of usage cost formula and its calculation Kennewick — 38.0% (Intake 39.4 plus Calls 36.8 divided by 2 = 38%) Pasco — 43.3% (Intake 44.7 plus Calls 41.8 divided by 2 = 43.3%) Richland — 18.7% (Intake 15.9 plus Calls 21.4 divided by 2 = 18.7%) INTAKE 2017 2018 2019 2020 2021 5 Year Average Proportion Richland 709 587 614 449 341 540 15.9% Kennewick 1686 1566 1452 1007 967 1335.6 39.4% Pasco 1728 1711 1683 1351 1093 1513.2 44.7% Total Intake 4123 3864 3749 2807 2401 3388.8 100.0% CALLS 2017 2018 2019 2020 2021 5 Year Average Proportion Kennewick 1505 1620 1548 1591 1661 1585 36.8% Pasco 1755 1642 1806 1856 1938 1800 41.8% Richland 877 752 959 985.7 1029 921 21.4% Total Calls 4144 4029 4300 4420 1 4615 4302 100.0% If total annual usage costs were $600,000 then each participant would pay their proportion of the cost. Participant proportion X total usage costs = participants share of annual cost (38% X $600,000 = $228,000). 3. Total Cost Each owner would pay their base costs (one third) plus their usage cost (proportional cost) per year. For example if base cost was $100,000 plus $228,000 in usage costs then total cost would be $328,000. It should be noted that participating jurisdictions may contract for additional services beyond the scope provided by ACA and would pay for those services in addition to their base and usage costs. Page 2 of 4 Page 46 of 280 Example of annual cost sharing for three owner jurisdictions and two subscribers 1. Base Costs are divided equally among owners. Example base cost formula and its calculation Kennewick — one third Pasco — one third Richland — one third If total annual base costs were $300,000 then each owner would pay one third per year ($300,000 / 3 = $100,000). 2. Usage Costs are divided proportionately among participants based on an average of the last five full years of animal intake data. Example of usage cost formula and its calculation Kennewick -34% Pasco — 38.5% Richland — 13.8% Subscriber A — 3.1% Subscriber B —10.6% 5 Year INTAKE 2010 2011 2012 2013 2014 Average Proportion Richland 709 587 614 449 341 540 13.8% Kennewick 1686 1566 1452 1007 967 1335.6 34.0% Pasco 1728 1711 1683 1351 1093 1513.2 38.5% Subscriber A 100 125 130 120 135 122 3.1% Subscriber B 450 425 390 400 410 415 10.6% Total Intake 4673 4414 4269 3327 2946 3925.8 100.0% If total annual usage costs were $600,000 then each participant would pay their proportion of the cost. Participant proportion X total usage costs = participants share of annual cost ( 34% X $600,000 = $204,000). 3. Total Cost Each owner would pay their base costs (one third) plus their usage cost (proportional cost) per year. For example, if base cost was $100,000 plus $204,000 in usage costs then total cost would be $336,400. Page 3 of 4 Page 47 of 280 Each participant would pay only their usage cost share. For example, base cost would be zero plus 10.6% of $600,000 = $63,600. It should be noted that participating jurisdictions may contract for additional services beyond the scope provided by ACA and would pay for those services in addition to their base and usage costs. Page 4 of 4 Page 48 of 280 AGENDA REPORT FOR: City Council October 14, 2016 TO: Dave Zabell, City Manager Workshop Meeting: 10/24/16 FROM: Bob Gear, Fire Chief Fire Department SUBJECT: Fire and Ambulance Services Master Plan I. REFERENCE(S): Fire and Ambulance Services Master Plan II. ACTION REQUESTED OF COUNCIL / STAFF RECOMMENDATIONS: Discussion only to familiarize, update and receive input from Council. Council will consider adoption at a later date. III. FISCAL IMPACT: Projected impacts are discussed generally in the plan, and will be refined in the subsequent strategic plan. Future fiscal impacts will be determined by Council as part of the budget process. IV. HISTORY AND FACTS BRIEF: The City has seen tremendous population growth over the last fifteen years. In many cases the growth has exceeded the City's ability to maintain service levels at the same pace as the growth. Call volumes for fire and ambulances services have increased exponentially. While the City Council has supported increases in personnel and equipment to meet the service demands generated by a growing population, those requests and approvals have largely been reactive. Staff, in March of 2016, recommended to Council that the City engage in a Fire and Ambulance Service Master Plan to provide an independent overview of the fire and ambulances services of the City and develop strategic recommendations of findings for Council consideration. City Council authorized the development of a Fire and Ambulance Services Master Plan as part of the 2016 budget and approved the consultant agreement to assist the Page 49 of 280 City in preparing the plan. V. DISCUSSION: Emergency Services Consulting International (ESCI), a widely known and well respected firm within the industry was chosen to complete the study and explicate the presentation. ESCI was chosen in part because the company utilizes many consultants from the West Coast, which provided a more appropriate assessment of our services. The plan, as prepared comprehensively examines all operations, facilities, staffing and services provided by the City and the fire and ambulance service. The recommendations made in the fire services portion of the plan target two of the Council goal's relating to fire and ambulance service; improving the City's Community Safety Rating to a protection class four, and meeting the Council's adopted six -minute response time. The portions of the plan concerning ambulance services focus on managing the increasing call volume and options to manage the increasing cost of services. The plan as presented recommends the completion of two additional documents, a Standards of Cover, and a Strategic Plan. The Standards of Cover is an operating plan wherein the Department identifies the various type of events they expect to respond to and the equipment and staffing levels needed to mitigate the event. Upon completion of the Standards of Cover a strategic plan will be undertaken that addresses the recommendations within the Master Plan. The strategic plan should provide the timeline and decision points for Council consideration including a detailed financial plan to achieve the Council's objectives. ESCI and staff will brief the Council on the major conclusions and recommendations of the plan. Page 50 of 280 Pasco Fire Department Washington Emergency Services Master Plan Fall2016 Prepared by: Don Bivins Jim Mooney Martin Goughnour Rob Strong Stuart McElhaney Emergency Services Consulting International Providing Expertise and Guidance that Enhances Community Safety Page 52 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Table of Contents ExecutiveSummary............................................................................................................... 5 Evaluation of Current Conditions......................................................................................... 23 Organizational Overview......................................................................................................................... 23 City Governance & Structure..............................................................................................................23 Pasco Fire Department Structure.......................................................................................................24 Washington Surveying & Rating Bureau.............................................................................................26 ActivityComparisons..........................................................................................................................26 ManagementComponents.....................................................................................................................30 ManagementElements.......................................................................................................................30 Management Documents and Processes...........................................................................................31 CriticalIssues......................................................................................................................................31 Communications................................................................................................................................. 32 Record Keeping and Documentation..................................................................................................32 Fiscal Analysis of Current Conditions......................................................................................................33 EconomicContext...............................................................................................................................33 Historical & Current Revenues and Expenses of PFD.........................................................................48 Staffing.................................................................................................................................................... 68 Administrative and Support Staffing...................................................................................................68 Emergency Response Staffing.............................................................................................................69 Personnel Management.....................................................................................................................71 Emergency Medical Services...................................................................................................................73 EMS Service Delivery System and Logistical Support Services...........................................................73 Current Medical Control and Oversight..............................................................................................78 Quality Assurance/Quality Improvement Mechanisms......................................................................78 EMS System Integrity and Required Credentialing.............................................................................79 HazardousMaterials...............................................................................................................................81 PFDInfrastructure...............................................................................................................................81 RegionalTeam Make-up.....................................................................................................................82 TechnicalRescue.....................................................................................................................................83 Typesof Technical Rescue..................................................................................................................83 Technical Rescue Team Configuration................................................................................................83 AirportImpacts....................................................................................................................................... 85 Adequacy of the Current ARFF Response Capability at the Tri -Cities Airport....................................86 Potential Impact to Growth in Pasco Based on the Planned Growth of the Airport ..........................87 Recommendations Relative to Future Deployment Decisions and Response Demand .....................88 Training...................................................................................................................................................89 General Training Competencies..........................................................................................................89 TrainingAdministration......................................................................................................................91 TrainingSchedules..............................................................................................................................91 TrainingFacilities................................................................................................................................92 Training Procedures, Manuals, and Protocols....................................................................................93 A ►BSCf ■ Final Report i Page 53 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 TrainingRecord Keeping.....................................................................................................................93 FirePrevention........................................................................................................................................94 New Construction Plan Review and Inspection..................................................................................94 CodeEnforcement..............................................................................................................................96 Fire and Life -Safety Public Education Program...................................................................................97 CommunityRisk Reduction.................................................................................................................98 FireInvestigation Program..................................................................................................................99 Pre -incident Planning........................................................................................................................100 Statistical Collection and Analysis.....................................................................................................101 FireDepartment Planning.....................................................................................................................103 Emergency Preparedness & Response Planning...............................................................................103 AdministrativePlanning....................................................................................................................105 Capital Assets and Assessment of Current Infrastructure....................................................................107 Facilities............................................................................................................................................107 Apparatus..........................................................................................................................................112 Service Delivery and Performance........................................................................................................114 ServiceDemand Study......................................................................................................................114 DistributionStudy.............................................................................................................................118 ConcentrationStudy.........................................................................................................................127 ReliabilityStudy................................................................................................................................129 Response Performance Summary.....................................................................................................131 Mutual and Automatic Aid Systems.................................................................................................136 Incident Control and Management...................................................................................................137 Future System Demand Projections................................................................................... 139 Population Growth Projection..............................................................................................................139 PopulationHistory............................................................................................................................139 PopulationProjections......................................................................................................................140 ServiceDemand Projection...................................................................................................................141 CommunityRisk Analysis......................................................................................................................143 Future Delivery System Models......................................................................................... 151 Development of Response Standards and Targets...............................................................................151 Critical Tasks, Risk, and Staffing Performance..................................................................................151 PFD Response Time Performance Objectives...................................................................................154 Strategy Recommendations............................................................................................... 155 Short -Term Strategies...........................................................................................................................155 Priority 1— Items Involving Immediate Internal Safety Concerns ....................................................155 Priority 2 — Considerations That May Present Legal or Financial Exposure .....................................156 Priority 3 — Matters That Address a Service Delivery Issue..............................................................156 Priority 4 — Considerations to Enhance the Delivery of Services ......................................................156 Priority 5 — An Important Thing to Do..............................................................................................157 Mid -Term Strategies.............................................................................................................................158 ii Final Report Page 54 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Training Center/Training Manual......................................................................................................158 Shared System Status Manager........................................................................................................159 Develop a Combined Dispatch Center for Benton and Franklin Counties........................................160 PeakActivity Units............................................................................................................................161 Alternate Response Units.................................................................................................................162 StaffingIncreases..............................................................................................................................163 LogisticsCenter.................................................................................................................................163 StationRedeployment......................................................................................................................164 Long -Term Strategies............................................................................................................................167 AdditionalFire Station......................................................................................................................167 CostProjections................................................................................................................ 169 Revenue & Expenditure Forecast.........................................................................................................169 ForecastAssumptions.......................................................................................................................169 Financial Forecast Results.................................................................................................................173 Appendices....................................................................................................................... 187 AppendixA: Table of Figures................................................................................................................187 Final Report iii Page 55 of 280 Page 56 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Executive Summary Emergency Services Consulting International (ESCI) was engaged by the City of Pasco Fire Department to conduct an emergency service master plan for the fire department. urpose and Approach The purpose of a master plan for the fire service is to understand where the fire department is in relation to the risks the community is faced with today, anticipate community growth (and therefore risk growth) and recommend steps to take to position the fire department to address that growth in advance with appropriate resources and infrastructure. In short, a master plan keeps the fire department from lagging behind community growth and development, maintaining or enhancing service as the community grows. It is an effective policy-making and budgeting tool as well. Knowing where and how the community will grow into the future and what the fire department will need in terms of policy and budget support to address it—well in advance—is a critical element of city council deliberation. The first phase of this master plan was to conduct a baseline assessment of the current conditions and current service performance of the fire department. The purpose of this phase was to assess the agency's infrastructure, operations and service delivery in comparison to industry standards and best practices, as well as to create a benchmark against which the options for future service delivery can be measured. The second phase was to conduct an assessment of the potential future community conditions, service demand, and fire protection risks that the organization may be expected to serve. The purpose of this phase was to determine community growth projections and interpret their impact on emergency service planning and delivery. The third phase was to identify future service delivery system models to include developing response standards and targets, addressing critical task analysis, evaluation of community risk, identifying the appropriate staffing levels to increase the effectiveness of emergency incident actions, and addressing response time performance through the creation of realistic performance objectives. Finally, the fourth phase was to recommend short- medium- and long term strategies to meet the needs of the community now and into the foreseeable future, keeping pace with growth and address gaps in the existing system where possible. F_.vrihi ation of CurrentCondit or, The Pasco Fire Department is a modern fire department with appropriate equipment, some facilities that are in need of upgrade or relocation, and personnel who work harder than most comparable agencies in Washington and throughout the U.S. At .70 firefighters per 1,000 population served, PFD is lower than their regional median peers (.84)1 and substantially lower than the national median (1.24)2. 12015 National Fire Protection Association (NFPA) Benchmark Data. 2 Ibid. Final Report 5 am Page 57 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 This, in and of itself is not necessarily an indicator of workload, but when added to the frequency of emergencies, which is twelve percent higher than their regional peers3, and the frequency of fires, which is double their regional peers4, it is clear that PFD firefighters handle significantly more emergencies with substantially less resources than their counterparts in similar sized fire departments. This is an important fact to consider, given the growth ESCI projects for the community. If PFD is already behind the curve, growth will only exacerbate the strain. The current population of Pasco is 68,240 as of the initiation of this report, and grew by over eighteen percent in six years (between 2010 and 20165). In 2015-2016, Pasco has more than tripled the rate of growth of each of the other two cities that make up the Tri -Cities. ESCI used the more conservative growth factor to project a population of 92,114 in Pasco by 2025 (approximately 35 percent growth) with the population nearly doubling by 2040 (nearly 91 percent growth by 2040)6. It is ESCIs understanding that PFDs goal is to achieve a Washington Surveying and Rating Bureau (WSRB) Public Protection Class (PPC) four (4) by 2018. A reduced rating would reduce fire insurance premiums paid by businesses whose insurance companies rely on the PPC ratings. Improvements in hydrant testing, resource deployment, staffing, and fire code inspections will move PFD substantially closer to their goal of a lower PPC, which this report recommends. Service Delivery and Response Performance PFD has a typical frequency for EMS incidents at almost eighty percent (80%) of their total calls for service (demand). However, as stated earlier in this summary, PFDs fire occurrence is double their peer group and is anecdotally over two -and -a -half times greater (5.4% of call volume versus 2%) than the occurrence of fires for any fire department this ESCI team has ever studied, regardless of size. There appears to be no significant pattern of demand for service by month, with the highest volume occurring in July and not tapering off significantly until January and February. It is relatively quiet for the latter months of winter, but in March demand grows steadily until it spikes again in July, only to start the cycle over. The demand for service by hour of day is a very typical pattern, which begins to climb at 8:00 a.m. and stays high through 8:00 p.m. (sixty-four percent of calls for service), where it then begins to decline. It mirrors human activity. As people settle in for the night, human activity is slowed and call volume reflect that. The lowest time for emergencies is between the hours of midnight through 6:00 a.m. Paradoxically, while call volumes are low during the sleeping hours, life loss from the relatively few fires that occur also spike statistically. This is because people are asleep and more vulnerable to a fire, however rare, overtaking their escape once they are awakened. This underscores the importance of working smoke detectors, which provides an early alert for an early escape. 3 Ibid. 4Ibid. 5 As this report was drafted, OFM released 2016 population numbers, reporting Pasco's population at 70,560 6 Washington State Office of Financial Management. 6 Final Report Page 58 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 The high demand during the day lends itself to establishing Peak Activity Units (PAUs) to augment foundational resources (twenty-four hour engines with a full complement of personnel) during those peak periods of demand. The lull in demand for service between 8:00 p.m. and 8:00 a.m. allows these PAUs to be shut down, as long as the foundational response capability remains intact. PFD service demand (both fire and EMS incidents) is concentrated in the central core area of Pasco, between Station 81 and Highway 395. Additionally, the commercial corridor along Road 68 and the residential neighborhoods north of Interstate 182 experience higher incident density as depicted in the following map. All Incident Types, 2014-2015 Pasco Fire Department 95 Study Area PFD Fire Station N i 46 Staffed Unstaffed a ,.•� ••—� 40 City of Pasco 5 j di Pasco UGB 1 t,? County Boundary Miles mna I - - erve — +Fj Id NBfr ems:. � _ PFD Study Area Incident Density, 2014-2015 40 r-- 4F i Incidents per Square Mile 06 Less than 10 f C3 11 to 50 395 C3 51 to 150 C3 151 to 300 More than 300 National consensus standards, such as the NFPA 1710,' specify that career staffed, urban fire departments should deploy resources such that 90 percent of emergency service demand can be reached in four minutes or less travel time. PFD has adopted a travel time standard of a six -minute travel time for the arrival of the first apparatus on scene. The following map displays the portions of the PFD service area that are within six minutes or less travel time of a staffed fire station. NFPA 1710, Standard for the Organization and Deployment of Fire Suppression Operations, Emergency Medical Operations, and Special Operations to the Public by Career Fire Departments (National Fire Protection Association 2010). 16=„r y, . s,.1Le Final Report 7 ns Itmg htcrno ,o ­l MW Page 59 of 280 Klf PIF 6ef:-. rA' i PFD 2014-2015 Incidents and 6 Minute Travel Time Model M Uealnalei Ave • 2014-2015 Incidents w Travel Time- ° w laln AN.` Staffed Stations n 6 Minutes Travel 1" V . eeoewick Ave Kennewick Fii s` E 1(Nh Ave r - F i Pasco Fire Department (WA) Emergency Services Master Plan 2016 Pasco Fire Department Study Area PFD Fire Station N d Staffed Unstaffed v do City of Pasco s rj Pasco UGB r_a;_ County Boundary Miles 0 1 2 3 0 `- ■ \ eurna The above illustrates the travel time potential from existing staffed fire stations (assumes each unit is in quarters and available for immediate response). Approximately ninety-five percent (95%) of the incidents which occurred in 2014-2015 were within six minutes' travel time from existing staffed stations, assuming the primary response unit was in quarters and available for immediate response. However, the following map demonstrates actual travel time performance within a distinct geographic area. As displayed, 2015 actual travel time performance did not meet the PFD travel time standard of six minutes in approximately 33 percent of the PFD service area. 8 Final Report ,►riser Page 60 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Travel Time Performance by Fire Management Zone, 2015 Ri � 4 ham— serve 'k Pri Pm - PFD PFD FMZ's and 2015 --- - 4D Travel Time Performance - W Actual Travel Time ea wets Ave 90% 6 Minutes or Less Compliant a W loth Ave& dr Non Compliant N No Data (2015) Kennewick Aye Kennewick-'�. i- L� c ' E 1Th Ave" r � Pasco Fire Department Study Area PFD Fire Station N Staffed a ws }� h Unstaffed v d2 City of Pasco 5 e� Pasco UGB r ,, County Boundary Miles 0 1 2 3 `t R '\v @urba In addition to the distribution of resources to provide an effective response time, concentration of resources is critical to the more significant responses, such as fire, motor vehicle collisions, and other multi -unit response call types. It is critical that sufficient resources (personnel and equipment) arrive to a significant incident quickly enough to have a positive effect on the incident (mitigation). The NFPA 1710 Standard specifies that the full first alarm assignment for a moderate risk structure fire (single story residential structure) should arrive within eight -minutes travel time, 90 percent of the time (901h percentile). The PFD full first alarm assignment for a structure fire calls for 11 personnel and apparatus from all three staffed fire stations. The following map demonstrates that only a small portion of the core area of Pasco is within eight minutes or less travel time of all three of the PFD stations. M Final Report 9 Page 61 of 280 Ric Station Concentration, Staffed Stations Tri-c.,w Airport serve rr r '.. I -i Gage Blvd.—i ---- ---r _�-(-- 40 ,. PFD Station Concentration Staffed Stations, w " Z 8 Minutes Travel Time earwaler A— .. kennewN Station Count 395 N Three Stations w loth AvaT _ ,,:..,- Two Stations y Single Station W 17*3 A.. Pasco Fire Department (WA) Emergency Services Master Plan 2016 Pasco Fire Department Study Area PFD Fire Station N Staffed ' Unstaffed City of Pasco 5 1 Pasco UGB a� c;;= County Boundary Miles 0 1 2 3 PFD has adopted a travel time goal of 12 minutes for the arrival of the full first alarm assignment to a fire suppression event (measured at the 90th percentile). The following map demonstrates the portions of the PFD service area that are within 12 minutes or less travel time of all three staffed fire stations. At 12 minutes or less travel time, PFD is capable of assembling a full first alarm throughout the majority of the service area. Again, this map models potential travel time assuming all apparatus and personnel are available. In 2015, PFD actually required over 22 minutes to meet the adopted standard for a full first alarm (11 personnel) for a fire suppression event 90 percent of the time. Note that the PFD full first alarm assignment of 11 personnel does not meet industry best practice recommendations of 14 to 16 personnel for a moderate risk structure fire. Examination of the 2015 Performance Measures Report reveals that in 2015 PFD met the 12 -minute travel time goal for a full first alarm for 50 percent of fires suppression events. 8 Center for Public Safety Excellence/Commission on Fire Accreditation (CPSE/CFAI) Standards of Cover, 5th Edition. 10 Final Report Page 62 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Full First Alarm, 12 Minutes Travel Time (PFD Travel Time Goal) FM �y 1+� ■ 1 """IIIA= IIS'Llllli� I - JBPYe - - I Ir - Effective Response 40 Force (ERF) -12 Minutes Travel -Staffed Stations (PFD Goal) Kennewick 395 ERF Achieved -12 Minutes r dr Yes No Pasco Fire Department Study Area PFD Fire Station N Staffed ' Unstaffed City of Pasco 5 Pasco UGB c;;= County Boundary Miles 0 1 2 3 12 BurW Unit hour utilization (UHU) measures the amount of time that a unit is committed to an incident. The larger the number, the greater the unit's utilization and the less available it is for assignment to subsequent calls for service. Given that both NFPA 1710 and Washington State Statute (RCW 35.103 Fire Departments: Performance Measures) require that whatever standard is established, it be at the 90th percentile. If a unit is being utilized on an emergency more than ten percent of the time, it is not likely that said unit will achieve the 901h percentile. It is not surprising that each of the three medic units exceed ten percent utilization. Simultaneous or concurrent incidents can also negatively affect a fire department's ability to muster sufficient resources to respond to additional emergencies. The following graphic demonstrates the number of concurrent incidents experienced by PFD in 2014 and 2015. Concurrent Incidents, 2014-2015 2014 1,521 4,715 32.3% 2015 1,843 5,103 36.1% V.ft„ rg, s Final Report 11 am (ting International Page 63 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Over 30 percent of 2014 and 2015 PFD service demand occurred while another incident was in progress. The number of concurrent incidents increased from 1,521 to 1,843 between 2014 and 2015. With over 36 percent of the service demand occurring concurrently in 2015, the increase over 2014 reflects 21 percent growth year -over -year. PFDs overall performance is best summarized by the following graphic. Response Performance Goals versus Actual Performance, 2015 Fire Suppression 2:00 2:53 ° 63/ 6:00 5:59 ° 90.1/ Response (NFIRS 100- 199) Full First Alarm - Fire Suppression NA NA NA 12:00 22:31 50% Response First Arriving Medical Unit 2:00 1:51 93.1% 6:00 6:20 88.1% (BLS or ALS) First Arriving ALS 2:00 1:52 93.2% 6:00 5:21 92.9% Unit Hazardous 2:00 3:14 50% 6:00 5:21 92.9% Material Technical 2:00 1:37 91.7% 6:00 8:11 67.6% Rescue ARFF N/A N/A N/A 3:00 2:15 100% Wildland 2:00 3:28 58% 6:00 7:48 84.6% Overall 2015 Response 2:00 2:06 88% 6:00 6:02 89.8% Performance 12 Final Report reser Page 64 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Short-term Strategies The short term strategies listed in this report are a compilation of the recommendations aimed at improving the current conditions of the Pasco Fire Department. While the consulting team felt that PFD was a highly skilled, well managed and professional organization, there is always room for improvement. The recommendations compiled in the current conditions section of the report are distributed among five categories. The five categories, along with a brief definition and the number of recommendations in that category are as follows: • Priority 1— Items Involving Immediate Internal Safety Concerns (0) • Priority 2 — Considerations That May Present Legal or Financial Exposure (1) • Priority 3 — Matters That Address a Service Delivery Issue (8) • Priority 4 — Considerations to Enhance the Delivery of Services (20) • Priority 5 — An Important Thing to Do (17) Mid -Term Strategies The mid-term strategies are progressive enhancements of the current conditions and net improvements to the status quo. Many will likely require policy consideration and budget allocation. Training Center/Training Manual Fire departments in Benton and Franklin counties historically have unilaterally selected training manuals from a variety of options or developed their own, resulting in diverse training efforts and on -scene performance which varied within the region. The creation and application of a single standardized training manual will provide for a more consistent training, better on -scene coordination, and improved firefighter safety. With firefighters of Benton and Franklin County fire departments trained in the same techniques, responders to emergency incidents can have the confidence that they will be prepared to work effectively as a team. ESCI recommends that all fire agencies in Benton and Franklin counties develop and adopt common training standards as well as a single training manual. Currently, the Tri -Cities fire departments are in the infancy stages of developing a training manual for adoption by all of the agencies. To expedite the process, ESCI recommends that material from accredited existing model training manuals, hose evolutions, and standard operating guidelines be adopted, with modifications as necessary for local conditions. PFD has inadequate facilities to conduct training. Training facilities should offer a controlled and safe environment where simulations can develop and test the skill sets of emergency workers. Training involves individual, company, and multi company skills development in evolutions, the operation of firefighting equipment and apparatus. Best practices suggest that emergency workers have regular access to training grounds for repetitive drills and to develop new skills. PFD has contracted with WWCFD #5 for use of the training center in Burbank and has been granted rights to use the City of Kennewick's training facilities, however the arrangement has constraints and limitations to their use. Without a cooperative effort, PFD has used Final Report 13 Page 65 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 whatever space is available for apparatus operator skills training, practicing hose evolutions, and other manipulative undertakings. ESCI recommends that at a minimum the three municipal fire departments cooperate on fire training facilities. Ideally a cooperative venture would involve all Benton and Franklin County emergency service providers. It is financially unrealistic to expect that every fire department in the area build and maintain an independent training facility. Shared System Status Manager The three municipal fire departments that make up the Tri -Cities each perform a necessary but redundant function as it relates to EMS response and medical transportation. Those redundant activities include managing and maintaining balanced coverage of medic units to ensure rapid response time and immediate availability. The Tri -Cities fire departments have cooperated with each other on various EMS functions, including joint protocols, a shared EMS Medical Program Director, and EMS training activities. ESCI believes that it is in the best interest of the three fire departments to have a single, shared individual to manage EMS resources without regard to boundary. While it would be fiscally unfeasible for each fire department to employ a 24-hour EMS supervisor (System Status Manager), it is practical for them to collectively employ personnel for this function. This System Status Manager (SSM) can use their advanced paramedic training and leadership skills to oversee paramedics, monitor and coordinate resources, provide on -scene management at EMS incidents, and maintain a safe working environment. The SSM assist the Medical Program Director with personnel training and develop work improvement plans. Other duties include coordinating EMS unit deployment, providing backup, and promoting positive customer relations. They interact with the Medical Program Director, receiving hospitals, battalion chiefs, medical officers, and dispatch centers to intervene and solve problems or answer questions. Develop a Combined Dispatch Center for Benton and Franklin Counties During periods of high call volume, EMS resources are essentially depleted. On one morning in April 2016, eight medic units were responding, transporting, or at the scene of a medical incident at the same time in the Tri -Cities area. This illustration points out the need for coordinating fire and EMS response. One obstacle to establishing a seamless regional EMS response is the two Public Safety Answering Points (PSAPs). This was also a concern echoed by those interviewed by ESCI. Fire, hazardous materials, water rescue, and technical rescue responses consistently require responses from fire agencies from both counties, yet are handled by two PSAPs that have difficulty communicating and coordinating with each other. Currently, the Franklin and Benton County PSAPs are unable to automatically transfer calls to each other and instead rely on dialing a seven -digit phone number and transferring information verbally. This outdated communication method elongates the time to dispatch emergency calls and can lead to missing information or lost calls. Existing information technology (IT) resources lack the capability to automatically transfer 9-1-1 calls or automatically requesting resources from neighboring agencies. 14 Final Report Page 66 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Although consolidation of dispatch functions for Benton and Franklin Counties is almost universally supported and has been discussed for years, little progress towards a merger or consolidation has occurred. ESCI believes that a critical element of delivering timely, effective and efficient emergency services is to provide timely, effective and efficient communications and coordination. This is not currently being performed due in large part to the two PSAP system. Consolidating the two systems into one and taking advantage of new technologies will enhance regional emergency services perhaps more than any other single action. Peak Activity Units Staffing is typically a fire agency's single most expensive resource. A significant factor that drive cost are the 24-hour nature of the fire service demand. The rationale for staffing and deploying in this manner is the unpredictable nature of emergencies. Once a base emergency response capability is achieved throughout the 24-hour cycle, however, additional capacity can be gained with a more flexibly staffed and deployed model. This efficient and effective model includes resources which augment the traditional deployment of response resources. This flexible unit follows the observable trends in emergency calls for service (demand) which dictates to a significant degree the distribution of that flexible resource. Implementing this flexible unit reduces response times where demand is high or when prescheduled vacancies (i.e., training) occur. These flexible resources (Peak Activity Units, or PAUs) are deployed in a manner that mirrors the ebb and flow of emergency demand. PAUs are typically staffed and deployed during the most statistically busy times of the day and week, which make the unit less costly and more flexibly deployed, both by time of day and geographically. PAUs can be staffed with a medical crew if that is its primary purpose, with a fire suppression crew if that is tis primary purpose, or both. Regardless of staff capability, the staff can be obtained by hiring new personnel, by using callback crews on overtime, or converting a regularly assigned crew to a PAU. Staffing of a PAU should not be done through the use of cross -staffing (thereby taking a critical resource out of service), as it depletes the core resources and reduces agency capability. PAUs are not only assigned as an additional resource based on statistically busy times and locations. They can also be used as an incremental enhancement to service growth, to manage gaps in coverage (such as training activities), and could even be cooperatively staffed with a neighboring agency(s). Adding PAUs as an adjunct to existing staffing patterns adds flexibility to fire department emergency operations. ESCI recommends PFD evaluates the potential benefits of establishing a PAU jointly with its neighbors within the Tri -Cities area. If this configuration is deemed mutually beneficial, discussions should ensue with interested parties to implement this unit and share in the costs of operating the unit. If not deemed mutually beneficial, PFD should consider implementing a PAU by itself to be operated within the Pasco service area. Final Report 15 Page 67 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Alternate Response Units Non -emergent calls for service represent a drain on emergency service capability throughout the United States. A more cost effective and efficient model should be implemented, whose primary mission is focused on non -emergency, lower acuity emergency medical calls. Its purpose is to keep the primary fleet of emergency response vehicles and crews in service and available for the higher acuity, true emergency calls. Tualatin Valley Fire & Rescue (TVF&R) in Washington County, Oregon, implemented a 12 -month pilot of this program in 2011. The agency experienced positive results, so TVF&R permanently incorporated the units into its daily operation. The premise behind the unit is to reduce the expensive staffing and vehicle response to likely non -life- threatening calls for service. The units are sport utility vehicles, staffed by one Firefighter/Paramedic. The units are dispatched according to a protocol used by the dispatch centers, which medically triages the calling party. ARUs respond to lower acuity call types. In TVF&R, the ARUs also respond to minor non-medical calls such as lockouts, smoke detector problems, and burning complaint investigations. The four TVF&R ARUs deployed during the pilot responded to 2,134 incidents in 12 months, which represented 7.2 percent of the agency's total call volume for that year. It is important to understand, however, that ARUs do not provide recognized credit through the Washington Surveying and Rating Bureau. Emergency medical services response capability is not evaluated by WSRB since it is focused on property conservation and property risk. However, response time and unit reliability are improved by the use of ARUs, and the Spokane Fire Department, who also has recently implemented ARUs stated that, "...the public perception of the program has been overwhelmingly supportive and accepted throughout the community as simply, 'smart government"'. Staffing Increases The PFD is on the low end of the spectrum for administrative staffing for municipalities its size as a ratio to line personnel. There has been concern about the assistant chief's position not being appointed as a regular position. This leads to instability and a lack of clarity administratively. This is a critical position in the management team and must be solidified. The line staffing does not meet national standards and, more significantly, do not meet state or local norms. Two -person engine companies, augmented by a two -person medic unit (if available), creates an unreliable staff deployment for structure fires and therefore places a substantial burden on responders during emergencies. ESCI recommends that the City of Pasco follow a plan of ramping up staffing in the fire department over successive years. This improves incident safety, reduces worker fatigue, and increases the likelihood of PFD receiving a Class 4 rating from the Washington Surveying and Rating Bureau. It should be the goal of PFD to achieve three-person engine companies and two -person ambulances, discontinuing the practice of cross -staffing these two critical pieces of equipment. The cross -staffing of critical first response units creates a routine response compromise. The cross -staffing of brush units 16 Final Report Page 68 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 (type 6 engines) or other support units is, however, an efficient practice to follow. As Unit Hour Utilization increases for the medic units, the urgency becomes greater to separate these two assets from required tandem responses. Logistics Center PFD sits in an urbanized core area where inefficient duplication exists as each of the municipal fire departments which make up the Tri -Cities provides logistical support to keep their assets in operational readiness and ensures that enough supplies, tools, and equipment are available. These siloed systems lend themselves to a regional approach. The agencies can jointly determine the proper level of inventory to maintain within the system. The use of system -wide inventory planning ensures that the most cost-effective inventory management can be established for the system participants. This is referred to as "Just -In -Time" Inventory. To a great degree, a just -in -time inventory process relies on the efficient monitoring of the usage of materials and ordering replacement goods that arrive shortly before they are needed. This simple strategy helps to prevent incurring the costs associated with carrying large inventories of raw materials at any given point. Standardizing specifications for the purchase, repair, and maintenance of apparatus, self-contained breathing apparatus (SCBA), communication devices, Personal Protective Equipment (PPE), uniforms, replenishable supplies and miscellaneous equipment often equates to less out -of -service time. Support personnel setting up a requisition and delivery system is a key efficiency of this type of approach. These economies of scale accrue to the benefit of each participating agency. Station Redeployment While PFD has done amazing work, it is clearly straining to keep up. The service level and capability are not sustainable without commensurate growth of resources to match the unprecedented growth of emergency demand and of the city itself. ESCI sees indications of the system declining in the following ways: • PFD is at the minimum performance for its own goal of the first apparatus on scene (89.7 percent). • PFD is currently only able to assemble a full first alarm in 12 minutes or less travel time (its self- imposed performance goal) at 50 percent of fire suppression events. The goal is 90 percent. Current service demand and the lack of additional resources negatively affects the time required to assemble a full first alarm. • PFD is currently rated as a Class 5 fire department by WSRB. Lack of engine companies and their staffing has been identified as a deficiency. • The population within the service area has increased by over 14 percent since 2010. • New development and population growth are projected to continue increasing, both in the near future and longterm. • Service demand has steadily increased and is projected to continue increasing; it will negatively affect response performance in the near future. Final Report 17 Page 69 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Currently, the three staffed PFD stations are physically located within six minutes or less travel time to over 95 percent of current service demand inside the Pasco UGB. However, the fact that PFD actually achieves this travel time less than 90 percent of the time is an indication that concurrent calls are negatively impacting service. ll� Ric +Nrta .. Pm- Current Staffed Station Deployment Gage Blvd •—i —_--I _f_..'� PFD 2014-2015 Incidents and 6 Minute Travel Time Model e C1— ales Av • 2014-2015 Incidents w H Travel Time- w IM A—& Staffed Stations 6 Minutes Travel 1 Cnlu� H.ar.neroick A—Kennewick -- U J E 1 rqh Are r' _ \ f O F.. Pasco Fire Department Study Area PFD Fire Station N Staffed' IV �I}� t Unstaffed v d2 City of Pasco 5 rj Pasco UGB C? County Boundary Miles 0 1 2 3 • Fba ESCI believes that Station 84 should be staffed but not at its current location. As depicted in the following map, ESCI recommends relocating Station 84 west of its current location to the area of West Court Street and Road 68. Further, ESCI recommends relocating Station 83 north to the area of Sandifur Parkway and Road 68. By making these changes, approximately 99 percent of current service demand inside the Pasco UGB is within six minutes or less travel time of a staffed station. The relocation of these two stations also provides PFD with the opportunity to construct either station with administrative offices in mind. Designing one of the stations to also house administrative offices with proper flow and separation can be done without compromising its function as an active fire station. 18 Final Report Page 70 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Proposed Four Staffed Station Deployment & Reconfiguration - Pasco Fire Department 95 Study Area PFD Fire Station N Staffedi #" wsQ}_ t Unstaffed ���v r 92 City of Pasco s • 1 Pasco UGB 1 c;� County Boundary Miles 0 1 2 3 Ric TIr+.-i1,i 4nF<,11. x rwe Proposed 4 Staffed ao Station Deployment ^ A (81,82,Relocated 83,`16 �••.00 Relocated 84) _ c1..,h,1. Ave "° ,� -- 12 K- ­Lk Ave Kenttrwick�� Staffed Station y .. 395 Travel Time -Proposed � 2 W tom Ar.& '^ s` E 1r4h a Ave � Burban Staffed Station a ; r s lJ 6 Minutes Travel ^ m5 W i 27th Avg This station redeployment anticipates increased future demand in the Riverview are as well as north of Interstate 82. The redeployment also increases the concentration of PFD resources available for concurrent (simultaneous) or higher risk incidents and increases the area covered in a balanced manner. Staffing of Station 84 can begin earlier than the time it takes to acquire a new site and construct the new station. ESCI believes it would be prudent to implement a Peak Activity Unit (see description earlier in this executive summary), temporarily housed at the existing Station 84 until such time as the new station is constructed and ready for staffing with an engine, which should then become part of the Pasco Fire Department's core response system and staffed traditionally. Final Report 19 nns I1mg Intcrn.�Sinnal Page 71 of 280 Page 72 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Lonna -Term Str-crteaafes The short and mid-term strategies discussed will move the organization forward substantially. A longer- term, high-level view of future needs is also important to provide a "big picture" view of how the organization may continue with future initiatives. Primarily, long-term strategies are centered around community growth and related workload and how both impact the future deployment of fire stations and personnel. Additional Fire Station The City of Pasco has a large area of open space that is currently home to mineral extraction in an open pit. The city has a study which lays out the Broadmoor Properties, a Planned Unit Development (PUD) which contains approximately 1,000 acres of available land. A range of between 2,000 to over 3,000 housing units are planned for, along with commercial, retail (including a 350,000 square feet big box store), and office development. Whether this PUD comes to fruition or is redeveloped in a more traditional form, it represents substantial growth on the west side of Pasco. At the point where it becomes clear that Broadmoor Properties begins to develop, PFD will have to plan for the probable construction of a fifth fire station. In the following map the siting of the fifth fire station is considered. Final Report 21 Page 73 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Five -Station Deployment Model . Pasco Fire Department 95 Study Area PFD Fire Station N 7 Staffed ' !—••� Unstaffed 92 City of Pasco s .._.._.._. i �� Pasco UGB � ••—,• j County Boundary Miles Rit L - ham - Proposed 5 Staffed Station Deployment (81,82,Relocated 83, - 40 'j Relocated) 84, = = ' .••�+� New Station 85) odwd� 12 ;. W Clea,w W Ave � Kenne-. k Ave Kennewick `. Staffed Station i-- 95 m _, Travel Time -Proposed a r W loth A—& � e 1T], A,- DUrban Staffed Station N n ry' 6 Minutes Travel While Station 85 is proposed very near the existing border of the City of Pasco, ESCI believes the City will likely annex to the urban growth boundary directly north of the Broadmoor Properties site. This would position the station to provide an effective reach not only to Broadmoor but also to the development and increased density likely to come to areas surrounding Broadmoor. This also takes advantage of property already owned by the City of Pasco. This location also provides good access to both sides of Interstate 182 and would address concerns identified by the Washington Surveying and Rating Bureau in the area of the possible planned unit development. Adding this station simultaneous to the development of Broadmoor also increases the concentration of resources available in the western portions of the service area east of Broadmoor. With an appropriately staffed engine company and medic unit at the station, the combined resources of the Pasco Fire Department, deployed as identified in the preceding map, will significantly enhance resource concentration—and ultimately effective response force. This resource deployment pattern is anticipated to address community growth and service demand growth into the foreseeable future. 22 Final Report Page 74 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Evaluation of Current Conditions The Pasco Fire Department (PFD or Department) Emergency Services Master Plan begins with ESCI's Evaluation of Current Conditions, an assessment of the agency as it was found to be operating upon initiation of the project in April 2016. Using organizational, operational, staffing, and geographic information system (GIS) models, this phase of the study identifies how the organization is currently operating and provides recommendations for improvement in services delivered to the community. ESCI bases this evaluation on data provided by the agency and collected in the course of ESCI's fieldwork. The information is compared to a combination of Washington State laws and regulations, National Fire Protection Association (NFPA) standards, Commission on Fire Accreditation International (CFAI) self-assessment criteria, health and safety requirements, federal and state mandates relative to emergency services, and generally accepted best practices within the emergency services community, as well as the experience of ESCI's consultants. There are 12 elements which make up the current conditions report for the Pasco Fire Department. Each element provides the reader with a general description; how PFD is structured or performs in that element; and any recommendations which, in ESCI's opinion, enhances the Department's performance, increases its efficiency or effectiveness, or are generally accepted practices in the fire service industry. ORGANIZATIONAL OVERVIEW The Organizational Overview component provides a summary of agency composition, configuration, and the services provided. Data provided by the administrative and management staff of the Pasco Fire Department were evaluated. In addition, interviews with line personnel, bargaining unit representatives, supervisory and administrative staff, city management, and allied governmental agencies were combined with information collected in the course of ESCI's fieldwork to develop the following overview. The purpose of this section is two -fold. First, it verifies the accuracy of baseline information along with ESCI's understanding of the agency's composition. This provides the foundation from which the Emergency Services Master Plan is developed. Secondly, the overview serves as a reference for the reader who may not be fully familiar with the details of the agency's operations. Where appropriate, ESCI includes recommended modifications to current observations based on industry standards and best practices. City Governance & Structure Pasco Fire Department is a municipal fire service provider for the constituents of the City of Pasco. It is one of 25 distinct departments, divisions, or programs provided to the citizens of the city. The Pasco City Council is comprised of seven elected officials, each serving four-year terms. Five council members are elected within geographic districts of the city while two are elected at large. The council elects a mayor from among the seated councilmembers. The City of Pasco operates under the "Council -Manager" form of government, per the Revised Code of Washington Chapter 35.18. Under the Council -Manager form of city government, the councilmembers are the elected officials of the City, who then in turn appoint and oversee the city manager. The city council sets policy for the city, adopts a budget and supervises the Final Report 23 Page 75 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 city manager. The city manager implements policy as set by the city council, manages the adopted budget, and manages the day-to-day operation of the city through subordinate department heads within the city, including the fire chief. The following map reflects the service area of the Pasco Fire Department. Figure 1: Service Area Map Pasco Fire Department Structure The Pasco Fire Department was established by council action on July 16, 1908, after a series of fires destroyed portions of the town. It currently serves approximately 70,560 persons9 within the service area. The city service area encompasses approximately 37 square miles, with an additional seven square miles in the urban growth boundary. The fire chief, Bob Gear, was appointed through a competitive process by the city manager in 2009. The fire chief is an at -will employee and is under contract with the city. The fire chief recommends hiring and termination actions to the city manager, but otherwise administers discipline at his sole discretion. Legal counsel is available to the fire chief 9 Source: Washington State OFM Population Estimate. July 2016. 24 Final Report Page 76 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 through the city attorney and personnel advice is available from the Human Resources Director. The Pasco Fire Department organization chart follows: Figure 2: Organizational Chart Citizens City Council City Manager Fire Prevention Fire Chief Specialist Assistant Chief Training Captain EMS Captain Shift Battalion B Shift Battalion [7-- A Shift Battalion Chief Chief Chief D Shift 2 FF's Each station on each shift has paramedics assigned — the rank of the paramedics varies Sta. 81 sta. 81 Sta. 81 1 Capt. 1 Capt. 1 Capt, 1 Lt. 1 Lt. 1 Lt. 4 FF 4 FF 4 FF Sta. 82 Sta. 82 Sta. 82 1 Capt. 1 Capt. 1 Capt. 1 Lt. 1 Lt. 1 Lt. 4 FF 4 FF 4 FF Sta. 83 Sta. 83 Sta. 83 1 Capt. 1 Capt. 1 Capt. 3 FF 3 FF 3 FF Administrative F� Assistant EMS Billing As with most fire departments, Pasco Fire Department is hierarchical, reflecting the paramilitary structure of the fire service. However, PFD makes a distinction about its hierarchy in that it is scalar during emergency incidents and project -oriented day to day. The functional program management structure is circular, where the process owner (the PFD administration) is in the center, surrounded by the many routine program activities required to maintain emergency operational readiness. They include such things as facilities, equipment, apparatus, training, EMS, Safety, Haz-Mat, and ARFF. Mid - managers are assigned these program areas, with additional, smaller projects connected to the major programs. The processes are interdependent and better and faster decisions can be made. ►85£P f Final Report 25 Page 77 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 All suppression employees from battalion chief down are covered in a collective bargaining agreement. The span of control in the fire department is within industry standards at 1:6 for the fire chief. The fire department has three career -staffed fire stations within the city and an unstaffed fire station within an area of the city which was recently annexed from the district area bordering the city. In addition, PFD has a vehicle and logistics supply building located in the back of Station 83. PFD provides fire suppression, advanced life support emergency medical services and ambulance transport services, technical rescue services, and hazardous materials services (through a regional partnership) to its constituency. Washington Surveying & Rating Bureau PFD enjoys a Public Protection Class (PPC) 5 from the Washington Surveying & Rating Bureau (WSRB). This rating is what many insurance companies base their insurance premiums on for privately insured properties. The higher the PPC class, the greater the likelihood that individual property insurance premiums will increase, especially for commercial properties. The WSRB rates four major areas: Fire Department (40 percent of total PPC), Water Supply (35 percent of total PPC), Fire Safety Control (fire prevention — 16 percent of total PPC), and Emergency Communications (9 percent of total PPC). Within these major areas are subcategories. The combined total points issued in these areas is compiled to provide a total classification on a scale of 1 to 10, with 10 being without fire protection and 1 being the best fire protection available. There are opportunities to improve in areas of the PPC that increase the likelihood of PFD receiving a Class 4 in its next rerate. The following specific areas represent opportunities for significant improvement: • Continue conducting annual hydrant inspections, including operation and checking static pressure. Flow testing the system grids should occur every five years, which is not currently being performed. • Positioning staffed fire apparatus in a strategic manner to extend an effective reach to the structures within the city. This topic is addressed in greater detail in the Service Delivery and Performance section of this report. • Increasing the staffing on existing deployed fire apparatus. EMS units may be factored into overall staffing, depending on how often they are actually available to respond to fires. • Continue conducting annual fire code inspections of commercial occupancies by certified fire code inspectors. Activity Comparisons ESCI has compared PFD against similar sized fire agencies within the 13 western states using National Fire Protection Association (NFPA) benchmark data for 2015. "Region" as used in the following figures is defined as fire agencies in Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington, and Wyoming serving a population of between 50,000-99,999. For a primarily suburban fire department, PFD is a very busy department, as the following figure depicts. 26 Final Report Page 78 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 3: Total Incidents per 1,000 Population, 201510 100 90 80 70 60 50 40 30 20 10 0 In total incidents, PFD experienced 74.7 emergency responses per 1,000 population in its service area, which is eight more responses per 1,000 population served (or 544 total responses more per year) than the regional median. A similar comparison is offered in the following figure, referencing only fires that occurred on a per 1,000 population basis. 10 2015 National Fire Protection Association (NFPA) Benchmark Data. t Final Report 27 Page 79 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 4: Fires per 1,000 Population, 201511 5 4 3 2 1 0 Regional PFD Median At four fires per 1,000 population served, the occurrence of fires in the PFD service area is double the regional median, or 136 more fires annually than the regional median. The following provides a comparison of dollar losses to fires on a per -capita basis compared to regional and national averages. 11 Ibid. 28 Final Report Cr 0 Page 80 of 280 $40 $35 $30 $25 $20 $15 $10 $5 $0 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 5:Fire Loss per Capita, 201512 Regional Average National Average PFD Given that PFD's service area experiences fires at double the regional median, it is remarkable that the fire loss per capita is significantly less than half the regional median and less than half the national average. This is likely an erroneous data set from Pasco. The PFD crews roughly estimate the fire loss for a given property. Contacting the insurance carrier for actual losses will improve fire loss reporting accuracy, likely increasing the fire loss per capita rate. It is important to note that the above referenced data sets are a one-year snapshot; they may not be an accurate representative of overall trends. Recommendations: • Consider implementing improvements in hydrant flow testing, resource deployment, and staffing to achieve a PPC 4 rating. 12 Ibid. t Final Report 29 Page 81 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 MANAGEMENT COMPONENTS Effective fire department management is a complicated and expanding challenge for fire service leaders. With increasing complexity comes increased cost. Today's fire department must address management complexities that include an effective organizational structure, setting and measuring levels of service, staying abreast of new technologies and methods, evaluation and maintenance of a qualified work force, staff development for effective succession, and financial sustainability for the future. This section of the report deals with the elements typically found in the management structure of an organization. Management Elements An organization must have a plan in place, goals and objectives established and communicated, and metrics in place to measure effectiveness or achievement. PFD has established goals and objectives, which are reviewed and reported on annually. The Department has an established mission statement, but no vision statement or organizational values/guiding principles. The elements PFD has in place and the elements that are missing (vision and values) are usually combined into a single document referred to as a strategic plan. A strategic plan typically has the following elements: • Internal and external environmental scan (SWOT Analysis) • Mission, vision, values • Initiatives, goals and subordinate objectives with performance metrics or outcome statements • Timelines assigned to each objective • Initiative manager assigned to each initiative • Responsible persons assigned to coordinate achievement of each objective The strategic plan establishes timelines for the goals and objectives to be accomplished and assigns them to appropriate personnel to complete. In compiling a strategic plan, the goals and objectives are aligned as prioritized work flow, timelines ensure they stay on track, and the personnel assigned to achieve them are accountable for keeping the work product moving forward. The work is consistent with the mission, propels the agency toward its vision, and the values reinforce how personnel treat each other (culture) in the process of achieving the strategic plan. PFD should either conduct a full-fledged strategic plan for a three to five-year period or compile all of the current work products into a strategic plan and add the missing elements. Adopting a strategic plan in either circumstance ensures that all personnel have a clear understanding of what is to be accomplished, by when and by whom. All non -emergency work that does not align with the strategic plan should be evaluated for its importance, since work not reflected in the strategic plan robs energy away from accomplishing the strategic plan. 30 Final Report Page 82 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Management Documents and Processes PFD also has regulatory documents, which are current as of January of 2015, with some position descriptions requiring review and revision as they are recruited for. As in many organizations, some policies and practices are in writing but are not regularly reviewed. Most regulatory, policy and guidance documents vary from one agency to the next, reflecting the personality of the leadership and philosophy of the organization. However, ESCI recommends that PFD take care to segregate the documents into three categories: Regulatory, Policy, and Guidance. Examples of the contents of each of these categories include: • Regulatory — includes rules and regulations, code of conduct, code of ethics, and other actions or inaction where violation can result in serious consequences for the violator and/or the organization. • Policy — includes those adopted by the city council, whether written by the council itself, by its legal counsel, or by the fire chief. These are essentially the rigidly enforced practices of the department. Violation has serious consequences for the violator and the organization, potentially with legal implications. • Guidance — includes standard operating procedures or guidelines and issues where process or the leader's intent is explained to the members. These documents explain how something is performed or provides a framework for decision-making. Violation may or may not have serious consequences for the violator and/or the organization. All of these documents should be reviewed and revised as appropriate on a planned cycle. ESCI recommends that one-third of the documents be reviewed each year so that the complete set is reviewed and revised every three years. There should also be established a formal process to develop new regulations, policies, and guidelines. Critical Issues Public safety agencies routinely face a complex array of new critical issues and emerging challenges. Some public safety leaders unwisely choose to face these issues and challenges alone and forego the benefits of involving numerous talented and capable members of the organization at all levels. The PFD administration has listed the following critical issues facing the organization: Figure 6: Critical Issues • Low line staffing levels • Lack of sufficient number of operational stations • Poor distribution of stations • Prevention and inspections not performed within PFD The items in the previous figure require engaging with city management to develop strategies to address these issues. Doing so not only improves service to the community, it will likely result in an improved Public Protection Class, lowering some insurance premiums within the city. Final Report 31 Page 83 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Communications PFD invests significant time and effort into its internal communication. Staff meetings are convened regularly, with minutes taken. Written memoranda are occasionally used to supplement staff meeting information and member forums are conducted (all hands meetings) to address urgent issues of global impact. The fire chief and his command staff subscribe to an open door policy. While the organizational chart clearly depicts formal authority, it reflects the emergent nature of the fire service. The routine, day-to-day communication and activities in the department are less formal. Programs are often assigned to personnel that deviate from the formal org chart. External communication is more dependent upon the broader city. PFD does have a formal complaint process in place and does rely occasionally on community surveys, performed by the city on behalf of all departments. A community newsletter, which occasionally has articles of interest about the fire department, is distributed by the city. Record Keeping and Documentation In any organization, documentation of activities is of paramount concern. Sound management decisions cannot be assured without sound data, which is gathered in records routinely. The Department has a process for public records access in place and has hard copy files protected in office file drawers. The fire chief's office is not routinely locked but should be if sensitive files are maintained in the office. Electronic files are secured by passwords assigned to users with rights to appropriate documents and the file server is backed up daily off site. These are sound practices in the fire service industry. At fire stations, public access doors are secured with combination locks. Apparatus bay doors are occasionally left open—both intentionally and unintentionally—which may compromise perimeter security. Response vehicles rely on locked fire stations to provide security (which can be defeated with open bay doors as identified above), but staff vehicles are typically unsecured in the parking lot. All testing records are in place for self-contained breathing apparatus, hose, ladders, pumps, and breathing air from the cascade system. Hose, ladder, pump and breathing air testing is contracted to a third party. Vehicle maintenance records are retained at city shops. The rest of the testing, including gas monitor calibration, occurs internally. Recommendations: • Review and update all regulatory documents on at least a three-year cycle. • The fire chief's office should be secured if sensitive files are kept there. 32 Final Report . Page 84 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 FISCAL ANALYSIS OF CURRENT CONDITIONS This section provides information on the financial condition of the Pasco Fire Department and the local/regional economic context affecting its future operations. It begins with a review of selected national, state, and local economic/demographic data to provide for the Department's current condition and forecast outlook. Historical revenues and expenses are examined, highlighting key aspects and factors affecting the Department's revenue and expense trends. Finally, using information provided by Department staff and regional economic contextual information, a forecast of revenues and expenses through 2021 is provided. This presentation and analysis, as well as various staffing and funding cases modelled, relied on the financial documentation provided by the Department. Additional information sources included; the U.S. Census Bureau, U.S. Department of Commerce Bureau of Economic Analysis, the U.S. Department of Labor (Bureau of Labor Statistics), the State of Washington Office of Financial Management, the Washington Center for Real Estate Research, the Franklin County Tax Assessor, the Pasco Building Permits & Inspection Services, and the Pasco Comprehensive Annual Financial Reports (CAFRs). The assumptions used in the forecast were developed by ESCI and reviewed by Department staff. Economic Context Economic data from Franklin County and the Kennewick -Pasco -Richland Metropolitan Statistical Area (MSA) suggests that the local economy may not have suffered as much as other parts of the country during the 2008-2011 recession and some indicators suggest that the area's economy has met or exceeded pre -recession highs in some respects. Economic activity including levels of employment, one and two-family residential permits, residential home sales in the region, per capita and median family income among other measures have generally recovered and in some cases exceeded their pre - recession peaks. The following figure shows non -seasonally adjusted average annual trends in total employment and available total labor force on the left-hand axis (red and blue lines; respectively) and unemployment rates on the right-hand axis (green bars) for the Kennewick -Pasco -Richland MSA from 2006 through 2015. As shown, both the available labor force and number of workers employed have trended similarly throughout the period, rising rapidly to their respective peaks in 2010. Both measures gradually declined to respective lows in 2013-14 after which they again began to climb, almost reaching their 2010 peak values by 2015. { Final Report 33 Page 85 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 7: Tri -Cities Employment, Available Labor Force and Unemployment Rate, 2006-2015 140,000 130,000 120,000 110,000 100,000 90,000 80,000 70,000 60,000 12 11 10 9 8 7 6 5 4 ti13136 tiVti�1� ti�1� ti�tiv OTri-Cities Unemployment Rate --*--Labor Force (Employed Source: U.S. Department of Labor, Bureau of Labor Statistics The unemployment rate declined from 6.6 percent in 2006 to a low of 5.7 percent in 2008, after which it rose rapidly to its highest level of the period at 9.4 percent by 2012, slightly later than experienced in other parts of the country during the recession. The following figure compares the unemployment rate for the Washington State with that in the Tri - Cities area. The state reached its peak unemployment rate of 9.9 percent in 2010, the low point of the recession generally observed elsewhere in the country; whereas the Tri -Cities area's unemployment rate while climbing during the recession, did so at a slower rate and did not reach its peak until 2012. While both the state and Tri -Cities area are continuing to recover jobs, the Tri -Cities area did not experience as great a fluctuation in total employment as seen statewide. 34 Final Report reser Page 86 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 8: Comparison of State of Washington and Kennewick -Pasco -Richland MSA Unemployment Rates, 2006-2015 12 10 8 6 4 2 0 --o—Tri-Cities Unemployment Rate (State Unemployment Rate Source: U.S. Department of Labor, Bureau of Labor Statistics The following figure shows inflation adjusted per capita income in 2013 dollars for Washington and the United States for the period 2005 through 2014. Both show similar trends with income peaking in 2007- 2008 just ahead of the recession and reaching recession lows in 2010 before beginning to recover in 2011. By 2012, per capita income in both the United States and Washington had surpassed respective pre -recession highs and continues to climb. Per capita income in the state has been higher than the national average throughout the period and was about 7.5 percent above the U.S. average in 2014. M Final Report 35 Page 87 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 9: Comparison of Per Capita Income (Inflation Adjusted 2013 Dollars) United States and Washington, 2005-2014 $55,000 $53,000 $51,000 $49,000 $47,000 $45,000 $43,000 $41,000 $39,000 $37,000 $35,000 IQti2 TO- -0- Source: State of Washington Office of Financial Management The following figure compares median household income for Washington State and Franklin County for the period 2005-2014. Statewide median household income parallels the trend seen across the state for per capita income in the previous figure. That is, income peaked at $57,858 in 2008 and then declined during the recession to a low of $54,888 in 2010 for a loss of 5.1 percent. Statewide per capita income dropped from $47,981 in 2008 to $45,523 in 2010, also a loss of 5.1 percent. Median household income for Franklin County followed a rather different trend than that observed statewide. Income rose slightly between 2005 and 2006 before spiking in 2007 at $49,337 after which it fell to a low in 2009 of $43,754 for a decline of 11.3 percent. However, the very next year the median increased to $53,355 surpassing the pre -recession high by $4,018 or 8.1 percent. Thereafter, median income steadily increased to the point where it essentially matches the statewide median income. 36 Final Report rascr Page 88 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 10: Median Annual Household Income, Washington State and Franklin County, 2005 to 2014 $70,000 $65,000 $60,000 $55,000 $50,000 $45,000 $40,000 $35,000 $30,000 -4—Franklin County (Washington Source: State of Washington Office of Financial Management 2�ti3 'L�tiD One fairly consistent indicator of economic conditions is the volume of residential home sales and median sales price of those homes. The following figure shows the long-term trend of median sales price for homes sold in Washington from 2000 through 2014. The run-up of prices prior to the 2008- 2011 recession is a fairly common trend seen in most areas of the country. Prices peaked in 2007 at $309,600 and then dropped to recession lows in 2011 of $224,180, a loss of $85,420 or 27.6 percent of their peak value. Since 2011, values have been recovering at a rate approximating that seen from 2000-01 through 2003, which seems to be a reasonable "background" rate of rise in value. By 2014, median home prices have recovered to $268,400 gaining back a bit over half of the value lost from the pre -recession peak. If the "bubble" is removed from this trend, values have risen from $176,300 in 2000 to $268,400 in 2014 an increase of $92,100 or 52.2 percent over 14 years, an average of 3.7 percent per year. Final Report 37 Page 89 of 280 $350,000 $300,000 $250,000 $200,000 $150,000 $100,000 $50,000 $0 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 11: Median Home Sales Price in Washington State, 2000 to 2014 ,y0 .LO ,LO ,LO ,tiO ,10 .LO ,LO ,LO ,LO ,LO ,tiO ,10 ,LO ,tio Source: State of Washington Office of Financial Management 38 Final Report Cam U ng Irt[crn itiun.il Page 90 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 12: Median Home Sales Price and Sales Volume (Seasonally Adjusted First Quarter Sales) in Washington State and Franklin County, 2008 to 2016 $400,000 =Washington Sales Volume Washington Median Sale Price $350,000 _ $300,000 $250,000 $200,000 $150,000 $250,000 $200,000 $150,000 $100,000 $50,000 $0 M Franklin County Sales Volume Franklin County Median Sale Price Source: U.S. Census Bureau, Washington Center for Real Estate Research 120,000 100,000 80,000 60,000 40,000 20,000 1,400 1,200 1,000 800 600 400 200 0 The previous figure focuses in on the period from 2008, close to the pre -recession peak, through 2016. The data in this figure represents seasonally adjusted sales volume for the first quarter of each year shown. It is interesting to note the stark difference between what happened statewide and locally in Franklin County. While median values in the state fell significantly during the recession to their lowest point in 2012, a trend similar to that seen across the nation during the recession, values in Franklin County merely stayed relatively flat through the recession. Sales volume statewide has not really shown any particular trend while volume in Franklin County was relatively flat from 2008 through 2012. From 2012, first quarterly sales volume began a healthy trend almost doubling from 650 in 2012 to 1290 in 2016, an increase of 98.5 percent in four years or almost 25 percent annually. �Lft7, Final Report 39 —ulimg htcrno ,o ­l Page 91 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 13: Single Family Residential Permits and Total Value and Commercial/Industrial Permits Issued by Pasco Building Permits & Inspection Services, 2005-2014 $180,000 $160,000 $140,000 $120,000 $100,000 $80,000 $60,000 $40,000 $20,000 $0 'Poo fSFR Value --*--SFR Permits Commercial/Industrial Permits Source: City of Pasco Building Department tiC3 tiQN1' 1,200 1,000 800 600 400 200 0 The previous figure shows the number of single-family residential permits issued by the Pasco Building Permits & Inspection Services along with total value of the projects over the period 2005-2014 as well as the number of commercial and industrial permits issued for the same period. Unlike other parts of the country where residential construction activity rose through 2008 and then declined during the recession, the trend in Pasco was that of a sharp decline from 1,027 residential permits issued in 2005 to a low of 404 permits issued in 2008 for a drop of 60.7 percent in three years. Residential construction investment dropped by almost $88 million or 53 percent during the same period. However, residential activity picked up again by 2009 reaching a post -2008 peak of 544 permits issued in 2010 when most of the country was in the middle of the recession. After 2010, residential construction activity again fell to its lowest point of the period at 220 permits issued in 2013 with only three more issued in 2014. Commercial and Industrial permits have generally fluctuated between a low of 274 permits in 2008 and a high of 408 issued in 2013. Other than a slight rise in 2009, activity in this sector generally fell from a high in 2006 to a low in 2008 and 2010 after which activity increased to its highest level in 2013, falling off slightly in 2014. 40 Final Report , Page 92 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 14: State of Washington, Franklin County and City of Pasco Historical Population, 2005-2015 8,000,000 140,000 7,500,000 - 130,000 7,000,000 - 120,000 6,500,000 110,000 6,000,000 100,000 5,500,000 90,000 5,000,000 80,000 4,500,000 70,000 4,000,000 = 60,000 3,500,000 - 50,000 3,000,000 40,000 ��p5 �pp6 2�p'I ��pS �Op9 'L�10 'L�11 `L�1ti 'L�ti'' 'L�1D'L�tiS Washington (Franklin County Pasco Source: U.S. Census Bureau, State of Washington Office of Financial Management The previous figure graphically illustrates population trends for Washington State (blue line on the left axis), Franklin County, and the city of Pasco (red and green lines, respectively, on the right axis) from 2005 through 2015. Pasco has comprised between 73 and 78 percent of the total Franklin County population over the ten-year period, gaining slightly by 2015. The city has grown from 45,846 in 2005 to 68,240 in 2015, an increase of 22,394 residents or 48.8 percent during this period. The growth has been relatively steady at just under 5 percent per year and is the major driver of Franklin County's population increase, accounting for 91.1 percent of the county's growth. During the same period, the state's population increased by 762,594 or 12.1 percent which equates to just over 1 percent annually. The following figure shows high, medium, and low population projections for the total Franklin County population through 2030. If the major growth continues to occur within the city limits of Pasco as seen historically, this may significantly increase demand for emergency services. Further, population demographics may play an increasing role in the demand for emergency services. While projections were not available specifically for the City of Pasco, data for the state shows that the fastest growing demographic by far is the over age 65 population class. This trend may or may not impact Pasco into the future as the median age in the Benton and Franklin County region between 2005 and 2015 has only averaged approximately 33 years. Final Report 41 Page 93 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 15: High, Medium, and Low Population Projections for Franklin County through 2030 200,000 - 180,000 160,000 140,000 120,000 - ' 100,000 - 80,000 ' - :: - - 60,000 40,000 20,000 0 4- High - ❑- Medium Low Source: U.S. Census Bureau, State of Washington Office of Financial Management Figure 16: Washington State Selected Historical and Projected Population by Age Group, 2005-2030 Source: U.S. Census Bureau Inflation is another measure of economic activity. Section 2 of the agreement between the City of Pasco and the Port of Pasco (airport) for fire service refers to increases in the annual payment for service and how this is calculated. Generally, annual payments are based upon actual personnel costs established through collective bargaining. However, in the event that the city and union do not reach agreement, "...the annual service payment shall be increased by the Consumer Price Index issued by the U.S. Department of Labor for the West Coast Class B/C Cities." The following figure shows the trend from 2000 through 2015 of the West Coast Class B/C Cities Urban Consumer Price Index for All Urban 42 Final Report reser Page 94 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Consumers (CPI -U). The index averaged 3 percent in 2000-2001 after which it dropped to 1.5 percent and then climbed steadily to a pre -recession high of 3.5 percent in 2008. During the nine years preceding the recession, the average annual inflation factor was approximately for West Coast B/C cities was 2.73 percent, slightly lower than the national average of 2.89 percent. It actually dropped to -0.6 percent in 2009, immediately after the pre -recession peak of the economy in 2008 and jumped to 3.0 percent by 2011, generally regarded as the low point in the recession economy. As the economy began to show signs of recovery, the annual inflation index dropped to 1.7 percent in 2012 and then appeared to stabilize around 1.2 percent over the next two years before again falling in 2015 to 0.4 percent. The average post -recession high has been 1.3 percent. Figure 17: Inflation Trends: Urban CPI -U West Coast Class B/C Cities, 2000-2015 4.00% 3.50% 3.00% a 2.50% U 5 2.00% W OA r- 1.50% 1.00% 3 Q 0.50% 0.00% -0.50% -1.00% 3.5% 3.1% 3.1% 3.0% 2.9 % 2.9% 2.9% . a 2.0% 1.5% o 0 1.0% 1.1% Pre -Recession Nine -Year Average CPI -U 2.73% 0.4% -0.6% TOpL T�pD T��6 T�pS T�tiO T�tiL T�tiA Source: U.S. Bureau of Labor Statistics Taxable retail sales and shared plus local option sales tax revenues respond very quickly to changing economic conditions and are a good indicator of the health of an area's economy. The following figure provides a comparison of Franklin County and city of Pasco taxable retail sales (red and blue lines; respectively) for the period 2005 through 2014. Taxable sales in both jurisdictions rose from 2005 to their respective pre -recession peaks in 2007-08 and 2008 for Franklin County and Pasco, respectively, before falling to a recession low in 2009. Pasco fell off by 8.5 percent while Franklin County dropped 13.2 percent. Both Franklin County and Pasco have seen an increasing trend in sales from their 2009 lows and had surpassed their pre -recession peak between 2012 and 2013. Franklin County taxable retail sales have increased 30.4 percent between 2009 and 2014, approximately 6.1 percent each year. Pasco has seen its sales increase by 26.7 percent, or 5.3 percent each year, over the same period. Both economies appear to be improving at a significant rate. Final Report 43 Page 95 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 18: Franklin County and City of Pasco Taxable Retail Sales Trends, 2005-2014 e Ann nnn Source: State of Washington Department of Revenue The improvement in taxable retail sales seen in the previous figure translates into increased local option and shared sales tax revenue for the city. This is illustrated in the following figure, which divides the revenue into four categories: basic, optional, criminal justice and public safety/health. Aggregate sales tax revenue is shown for each year. Specifically, sales tax revenue climbed from $7.82 million in 2005 to a peak of $8.98 million in 2008 before falling to a recession low of $7.92 million in 2009. Total sales tax revenue had recovered from the recession low point and had already surpassed its pre -recession peak between 2011 and 2012. Revenue has continued to climb at a steady rate to $12.61 million in 2015 for total increase since 2009 of 59.2 percent or approximately 9.9 percent annually. 44 Final Report r Page 96 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 19: Pasco Local Sales and Use Tax Distribution by Major Function, 2005-2015 $14,000 $12,000 to 7 s $10,000 H $8,000 $6,000 X $4,000 D °' $2,000 LM a $0 $11,508 $10,563 , $9,454 , $8,653 '•""". aa,ao: $7,819 $8,063 $7,919 $8,299 ti��L��'I ti��a 2Qp9 Lp�� L��1 ti��2 Lpti3 LQtiA LT6010QN ■ Public Safety/Health Criminal Justice ■ Optional ■ Basic Source: State of Washington Department of Revenue The following figure shows property values for the city of Pasco from 2005 through 2014. Residential values are shown as blue bars, commercial as red, and other property as green. Combined property value (in thousands of dollars) is shown numerically above each year. After dropping slightly in 2006 to $1.83 billion, total property value continued a slow climb to its 2014 high of $3.48 billion, a total increase of 90.1 percent over the period or approximately 11.3 percent annually. Residential values declined to a low point in 2009, but overall values were sustained by an increase that year in commercial and other property values. Final Report 45 Page 97 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 20: City of Pasco Residential, Commercial, and Other Property Values, 2005-2014 $4,000,000 $3,219,889 $3,480,999 $3,500,000 i $7,91 34 $3,008,528 $3,330,794 N C $2,861,340 $2,901,913 $3,000,000 — 3 $2,483,167 O $2,500,000 $1,972,610 $1,825,363 $2,000,000 — — v $1,500,000 — — CL ° $1,000,000 CL $500,000 $0 Lp�S Lp�6 Lp�'I Lp�a Lp�°� LpL� Lpti� LpL� LpL'' ,Lp'L�` OOther ■Commercial ■Residential Source: Franklin County Tax Assessor The following figure illustrates the relationship between combined property values for the period 2005 through 2014 and the city debt service and operating millage rates, which ultimately determine city property tax revenue each year. City council sets the millage rates each year, which are then applied to taxable property value as determined by the county tax assessor. As overall property values have risen from 2006 to 2014, the city council has been able to reduce the millage or tax rates each year. Typically, as taxable value goes up, the same tax rate will generally provide the taxing entity with more revenue. In order to maintain the same annual revenue stream then, if the taxable value goes up, the tax rate is reduced and vice versa. 46 Final Report reser Page 98 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 21: City of Pasco Debt Service and Operating Millage Rates vs. Total Property Value, 2005-2014 $4,000,000 $3,500,000 $3,000,000 $2,500,000 $2,000,000 $1,500,000 $1,000,000 $500,000 RM ti1306 tiV�� ODebt Service Millage Operating Millage --*--Total Property Value Source: Franklin County Tax Assessor 4 3.5 3 2.5 2 1.5 1 0.5 0 Between 2006 and 2014, when the taxable value was going up at a fairly steady rate, the tax rate was similarly reduced leading to lesser revenue than would have otherwise been received by the city. However, the tax rate was still not reduced sufficiently to maintain the previous year's revenue amount so revenue still increased despite a reduction in the tax rate. The following figure shows two of the city's major revenue sources, sales and property tax. As discussed above, sales tax revenue (shown in red) has been increasing at a relatively higher rate than property taxes (shown in blue) due to the reduction in millage each year. M Final Report 47 Page 99 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 22: City of Pasco Sales and Property Tax Revenue Trends, 2005-2014 14,000 12,000 N N 10,000 3 8,000 3 6,000 c v 4,000 2,000 0 L005 1 0 06 ,L009 L6 LQN 'L, 'N LO'L'' -w +Property Tax —■—Sales and Use Tax Source: City of Pasco 2014 Comprehensive Annual Financial Report (CAFR) Historical & Current Revenues and Expenses of PFD An analysis of departmental historical revenues and expenses for the Pasco Fire Department (PFD) was completed in order to help identify relevant financial trends, strengths and weaknesses, and to lay the groundwork for the financial forecast presented in the Strategy Recommendations section of the report. The Department is actually comprised of two separate budgets; the fire rescue side, which is one of several City General Fund budgets; and the ambulance side, which is operated as a city Utility Fund with its own revenue, expense, and fund balance. Pasco Municipal Code (PMC) Section 3.05.020 establishes ambulance service in the city and certain extraterritorial areas, as provided by the Pasco Fire Department, as a public utility. Further, PMC Section 3.05.030 establishes a utility revenue fund known as the ambulance services fund separate and apart from all other funds of the city. This section requires that, "Any and all revenues received by this utility [PFD Ambulance Service]... shall be credited to the ambulance services fund, along with appropriations from the general fund..." Further, "All expenditures for the regulation, operation, and maintenance... shall be paid out of the ambulance services fund..." and "Capital costs ... shall be paid only from a separate established account within the ambulance services fund and shall not be paid from the [Ambulance Utility] service fee." The city uses an annual interfund transfer to the City General Fund in the ambulance line item operating budget to fund capital apparatus replacement as needed. This is an annual recurring expenditure. PMC Section 3.05.020 also states that, "Money in the ambulance services fund shall not be transferred to the general fund, nor to any other fund of the City, except as payment for services rendered by the utility." The city uses a cost allocation methodology to determine such services provided to each 48 Final Report Page 100 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 operating department, including the ambulance utility. The fire and ambulance budgets contain interfund transfers to the extent required by the allocation methodology to move funds into the appropriate General Fund departments that provide services or materials/consumables to the Department. For example, fuel is allocated based upon usage, facilities costs are charged, administrative costs are charged, and each budget allocates a certain amount of funding for capital equipment replacement each year, as mentioned above. For clarity, the following analysis includes the interfund transfer for apparatus replacement, currently a line item in the fire and ambulance operating budgets, into the capital portion of the budget rather than the operating portion. As noted above, this replacement funding is considered a recurring expense item. In order to provide staff and elected officials with a comprehensive perspective of the fire department and yet to account for ambulance revenue and expense as required by city code, the following section includes separate analyses of the General Fund fire budget and the Utility Fund ambulance budget, as well as the overall department budget where applicable. The historical analysis helps illustrate how the PFD funds its services — where the money comes from and where it goes. Historical budget data for the Department was provided by staff and was supplemented with a review of past city audits and historical budget records. The historical analysis should provide administration and elected officials with a solid basis upon which to evaluate recommendations and develop sustainable future policy. The data provided by staff was comprehensive and presented in excellent condition. Revenue The following figure identifies the major recurring revenue sources for the Department as well as annual interfund transfers from the General Fund into the ambulance fund and the ambulance fund's beginning fund balance. Since the fire side of the Department is just one of several General Fund departments, only those revenues specifically contractual and/or fire service fee -related in nature are shown as recurring fire revenue sources. The difference between these fire department -specific revenues and the cost of operating the fire portion of the Department is funded with other, unrestricted General Fund revenues such as property taxes and sales taxes. On the other hand, as discussed above, the ambulance portion of the Department is operated as a utility. Thus, it must show all of its recurring revenues as well as fund balance and transfers from the General Fund that make up the difference between recurring revenue and recurring expense and reserve targets. The following figure shows all available financial resources for the ambulance fund and fire -specific recurring revenue sources ("Total Fire Resources") for the fire budget in the General Fund. Final Report 49 Page 101 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 23: Pasco Fire Department Financial Resources (Fire and Ambulance), FY 2011- FY 2016 Airport Fire Protection Agreement $396,281 $487,609 $417,936 $513,724 $666,723 $700,000 Charge for Services/Misc Sources $42,575 $50,949 $31,698 $36,033 $67,894 $29,000 Ambulance Utility Fee $876,842 $1,262,574 $1,628,558 $1,999,850 $2,095,864 $3,466,019 Ambulance Billing $1,148,437 $1,241,466 $1,204,939 $1,331,715 $1,332,990 $1,500,000 Contractual Services/Misc Sources $4,988 $3,246 $6,439 $29,804 $29,085 $27,650 Ambulance Recurring Revenue $2,030,267 $2,507,287 $2,839,936 $3,361,368 $3,457,939 $4,993,669 Interfund Transfer $420,000 $890,000 $1,157,000 $420,000 $420,000 $420,000 Beginning Fund Balance $318,894 $82,492 $255,701 $563,575 $927,533 $857,991 IExcludes unrestricted General Fund sources such as property taxes, sales taxes, etc. Source: Departmental Audited and Adopted Budget Documents The following figure graphically shows actual recurring revenues specific to fire and ambulance service from FY 2011 through FY 2015 and the amended revenues for FY 2016. Fire revenues have grown from $438,856 in FY 2011 to $729,000 in FY 2016, an increase of 66.1 percent or an average annual increase of 8.27 percent. Ambulance revenues have grown at a relatively steady rate from $2,030,267 in FY 2011 to $3,361,368 in FY 2014, an increase of 65.6 percent or an average annual increase of 14.5 percent ($444,000) per year. Figure 24: Fire and Ambulance Recurring Revenues, FY 2011- FY 2016 $6,000,000 --*--Total Recurring Fire Revenue $4,993,669 $5,000,000 (Total Recurring Ambulance Revenue z,so7,z87 $4,000,000 $3,457,939 $3,361,368 $734,616 $729,000 $438,856 $53 ,558 $449,634 549,756 $2,839,936 $3,000,000 $2,000,000 $1,000,000 $0 2011 2012 2013 2014 2015 2016 Source: Departmental Audited and Adopted Budget Documents The following figure shows the fire -specific recurring revenue sources in more detail. • The major source, and driver of the changes seen in the previous figure, is the revenue derived from the airport fire protection agreement. Through an interlocal cooperation agreement, PFD provides aircraft rescue and firefighting (ARFF) services as well as structural fire protection and 50 Final Report Page 102 of 280 z,so7,z87 $2,030,267 $734,616 $729,000 $438,856 $53 ,558 $449,634 549,756 Source: Departmental Audited and Adopted Budget Documents The following figure shows the fire -specific recurring revenue sources in more detail. • The major source, and driver of the changes seen in the previous figure, is the revenue derived from the airport fire protection agreement. Through an interlocal cooperation agreement, PFD provides aircraft rescue and firefighting (ARFF) services as well as structural fire protection and 50 Final Report Page 102 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 other associated services to the Tri -Cities Airport as operated by the Port of Pasco, a separate Washington Municipal Corporation from the city of Pasco. Figure 25: Fire Recurring Revenues, FY 2011 - FY 2016 $800,000 $734,616 $729,000 $700,000 $600,000 $538,558 $549,756 $500,000438 $449634 856 , $400,000 $300,000 Airport Fire Protection Agreement Charge for Services/Misc Sources $200,000 o Total Recurring Fire Revenue $100,000 $0 2011 2012 2013 2014 2015 2016 Source: Departmental Audited and Adopted Budget Documents • The interlocal agreement, dated April 20, 2015, provides that the Port will pay $699,996 in monthly installments to the City for ARFF services in FY 2016. This amount essentially provides for the cost of PFD personnel assigned to the airport fire station and increases each year based upon actual employee costs. In the event of protracted contract negotiations, the annual fee increases by the Consumer Price Index for West Coast Class B/C cities. • Maintenance and utilities costs for operation of the airport station are split between the Port and City on a 40/60 basis, respectively. The Port is responsible for acquiring ARFF-related equipment and supplies while the City is responsible for structural equipment and supplies. • The contract payment to the City has grown from $396,281 in FY 2011 to $699,996 as amended in FY 2016, an increase of 76.6 percent over the period or an average of 9.68 percent per year. • Charges for services and other miscellaneous fire revenues have varied considerably from a low of $29,000 in the amended FY 2016 budget to a high of $67,894 in FY 2015 with an average of $43,000 over the period FY 2011 through FY 2016. Figure 26 shows ambulance fund recurring revenue in more detail. The two primary sources are ambulance billing and the ambulance utility fee. Final Report 51 Page 103 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 26: Ambulance Recurring Revenues, FY 2011- FY 2016 Source: Departmental Audited and Adopted Budget Documents • The Revised Code of Washington (RCW) in Section 35.21.766 gives cities the authority to establish an ambulance service as a public utility and to set and collect rates and charges for services; PMC Section 3.05.020 establishes the ambulance service as a city of Pasco utility and provides authority to charge rates for this service as approved by council. • PMC Section 3.05.040 establishes the following rate categories for emergency medical services: resident, non-resident, non -transport emergency medical services and mileage. PMC Section 3.07.010(A) sets the rates for resident and non-resident ambulance transport, including mileage charges and non -transport emergency medical services. • Ambulance billing revenue has risen from $1,148,437 in FY 2011 to a projected $1,500,000 in FY 2016 an increase of 30.6 percent or an average of 5.66 percent ($70,000) per year. • PMC Section 3.05.025 states that, "A monthly service utility fee ... shall be established from time to time by ordinance of the City Council in conformity with RCW 35.21.766." • RCW 35.21.766(3) requires a cost of service rate study. The FCS Group performed a cost of service and rate study for the City, which was completed November 18, 2015. • PMC 3.05.025 designates the utility fee formula, the classifications of fee payors, and distinguishes between rates paid for emergency medical services by resident fee payors and non-residents who are not subject to the monthly fee. • PMC 3.07.010(6) sets the monthly ambulance utility fees by payor classification. These rates were last set by City of Pasco Ordinance 4253 in 2015 to take effect in January 2016. • Utility Fee revenue increased from $876,842 in FY 2011 to $2,095,864 in FY 2015 for an increase of 139 percent or an average of 25.1 percent per year. This was due in part to the growth in the 52 Final Report riser • Page 104 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 city through new construction and annexation as well as actual increases in the rates. Revenue remained flat in FY 2015 pending the results of the FCS Group rate study. • Rates were increased significantly in FY 2016 and revenue is expected to increase from the $3,457,939 that was received in FY 2015 to $4,993,669 in FY 2016 or 44.4 percent year-to-year as council works to implement the recommendations of the FCS Group rate study and more fully fund ambulance service from user fees and billing. • As shown in the preceding figure, other recurring revenue sources comprise a very minor component of the total recurring revenue stream. This source averaged just $4,981 from FY 2011 through FY 2013, after which it jumped in FY 2014, and has averaged almost $29,000 since. This increase is attributed to county fire district and contract ambulance service revenue beginning in FY 2014 of between $25,400 and $27,100 per year. Other financial resources available to the ambulance utility include the annual interfund transfer from the City General Fund (GF) and the beginning fund balance. Figure 27 illustrates the relationship between total recurring ambulance revenue, the GF interfund transfer and beginning fund balance. Between FY 2011 and FY 2013, the GF transfer increased from $420,000 to $1,157,000 an increase of 175 percent or an average of 71 percent per year. Even with this increase and rising recurring revenue, the beginning fund balance was declining, going from $318,894 in FY 2011 to just $82,492 in FY 2012. It began to increase the following year to $255,701 in FY 2013 and continued to rise through FY 2015 to $927,533. Council reduced the GF interfund transfer to the ambulance utility in FY 2014 to $420,000 where it has remained through FY 2016. With increases in the monthly utility fee and billing revenue, the pressure to subsidize the utility with GF revenues has significantly declined. Figure 27: Ambulance Recurring Revenues, GF Subsidy, and Beginning Fund Balance, FY 2011- FY 2016 Source: Departmental Audited and Adopted Budget Documents Final Report 53 Page 105 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Expenditures Figure 28 shows in tabular format actual PFD expenses for the period FY 2011 through FY 2015 and amended FY 2016 according to PFD budget records. As with revenue, expenses are shown separately for the General Fund fire budget and the Utility Fund ambulance budget. Figure 28: Pasco Fire Department Expenditures (Fire and Ambulance), FY 2011- FY 2016 - Tabular Format Wages $2,977,219 $3,046,092 $4,134,937 $3,580,536 $4,320,485 $3,432,779 Benefits $591,682 $627,221 $876,047 $947,315 $1,085,707 $972,163 O&M Supplies $214,717 $131,167 $106,394 $121,191 $202,009 $234,646 Other Services/Charges $275,106 $318,780 $292,183 $377,685 $476,544 $603,499 Capital - I/F ER Replacement $222,148 $244,827 $250,760 $245,570 $243,345 $281,660 Capital - Other $0 $50,568 $0 $55,129 $7,521 $78,000 Total Fire Expenses :0 Wages $1,629,611 $1,765,019 $2,182,955 $1,810,210 $2,084,988 $2,993,627 Benefits $333,705 $358,845 $445,948 $478,304 $507,119 $833,654 0&M Supplies $75,028 $88,407 $125,091 $131,728 $174,575 $249,215 Other Services/Charges $442,020 $801,181 $714,243 $787,968 $967,845 $1,186,340 Capital - I/F ER Replacement $198,770 $210,625 $220,825 $209,200 $212,955 $257,215 Capital - Other $7,535 $0 $0 $0 $0 $49,500 Source: Departmental Audited and Adopted Budget Documents The following figure shows total expenses for each budget (fire in red bars, ambulance in blue bars) and then the total expenditures for the Department in the green dashed line for the period FY 2011 through FY 2016. • The Department's total recurring expenditures increased from $6,967,542 in FY 2011 to $11,172,298 in FY 2016, an increase of 60.3 percent or average of 10.4 percent per year. The fire budget increased from $4,280,872 in FY 2011 to $5,602,747 in FY 2016, an increase of 30.9 percent or average of 6.6 percent annually. The ambulance budget increased from $2,686,670 in FY 2011 to $5,569,551 in FY 2016, an increase of 107 percent or average increase of 16.7 percent annually. 54 Final Report Page 106 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Fieure 29: Expenditures (Fire and Ambulance). FY 2011- FY 2016 — Granhic Format Source: Departmental Audited and Adopted Budget Documents Figure 30 shows the relative proportion of departmental expenses allocated to each budget from FY 2011 through FY 2016. • From FY 2011 through FY 2016, fire expenditures have generally averaged 60 percent of the total Department expenditures while ambulance expenditures have averaged 40 percent. • As of FY 2016, expenses have been balanced almost equally between the two budgets. Figure 30: Fire and Ambulance Expenses as a Percentage of Total Department Expenses, FY 2011- FY 2016 2011 2012 2013 2014 2015 2016 Source: Departmental Audited and Adopted Budget Documents y.. s,,iiza Final Report 55 mulimg htcrno ,o ­l MW Page 107 of 280 Sub -total Ambulance $12,000,000 - 100.0% Sub -total Fire $11,172,298 $11,000,000 p Total Department $1o,zs3,o9z 90.0% $10,000,000 - $9,349,382 80.0% $8,744,838 $9,000,000 - � 70.0% $8,000,000 $7,642,7321 60.0% $6,967,542 $7,000,000 50.0% $6,000,000 40.0% $5,000,000 61.4% 57 8% 60.5% 60.9% 61.6% 30.0% 49.9° 50.1 % $4,000,000 38.6% 42'2% 39.5% 39.1% 38.4% 20.0% $3,000,000 10.0% $2,000,000 0.0% 2011 2012 2013 2014 2015 2016 Source: Departmental Audited and Adopted Budget Documents y.. s,,iiza Final Report 55 mulimg htcrno ,o ­l MW Page 107 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 The allocation of expenses between the General Fund fire budget and the ambulance utility budget are beginning to more closely approximate the allocation based upon call volume and time spent on calls as discussed by the FCS Group in its November 2015 rate study. In simple terms, since almost 80 percent of emergency calls responded to by the Department are EMS -related, then more of the expenses than 40 percent should appropriately be allocated to the ambulance budget. The City is moving in this direction, which will continue to relieve pressure on the General Fund. Figure 31: Combined Fire and Ambulance Wages and Benefits, FY 2011- 2016 $7,000,000 $6,000,000 $5,000,000 $4,000,000 $3,000,000 $2,000,000 $1,000,000 $0 $6,317,892 $6,405,473 $6,4 6,406 $5,390,746 $4,606,830 $4,811,111 X11=' 60.2 6.2 _52.2L 52.2 56.2 — $1,592,826 — $1,805,817 $1,321,995 $1,425,620 $925,387 $986,066 LQN Lp1ti Lp1'' Lp1� yp1`' Zp1�' Total FTEs -4 --Wages (Benefits Source: Departmental Audited and Adopted Budget Documents 80 70 60 50 40 30 20 10 • Total fire department wages and benefits as well as total staff count (FTEs) are provided in Figure 31 above. Wages include regular, specialty and other pay as well as overtime pay. Fiscal Year 2013 reflects a significant retroactive wage increase, as well as the addition of several positions, accounting for the spike. The annual increase observed in wages and benefits reflects the addition and/or reclassification of various positions each year as well any annual increases that were applied to both represented and non -represented employees in the department. • Department wages have increased in a non-linear manner from $4,606,830 in FY 2011 to $6,426,406 in FY 2016, an increase of 39.5 percent or approximately 7.9 percent per year. • Total wages jumped from $4.8 million in FY 2012 to $6.3 million in FY 2013 reflecting the retroactive wage increase as well as added positions, but then fell back to just under $5.4 million in FY 2014 before climbing back up to $6.4 million in FY 2015 where they remained for FY 2016 with a slight increase. • Departmental benefits on the other hand have increased linearly from FY 2011 to FY 2016. They were $925,387 in FY 2011 and $1,805,817 in FY 2016 for a total increase of 95.1 percent or average increase of 15.1 percent per year. 56 Final Report rascr • Page 108 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Since so many positions have been added and/or reclassified over the period from 2011 through 2016, it is beneficial to discuss the impact of these changes on the Personal Services categories in the fire and ambulance budgets. This will be significant when reviewing expenditure forecast assumptions later in the study. The goal of the following analysis is to develop a forecast increase percentage for the wages and benefit line items that can be applied to each budget. • With the exception of 8 line positions (2 in fire and 6 in ambulance) added in 2013 and the subsequent loss of 4 line positions in 2014, overall department staffing has increased from 51.2 to 66.2 between 2011 and 2016. Figure 32 shows the allocation of positions between each budget, by fiscal year, with department total FTE count at the bottom. Figure 33 displays the allocation of total positions between the fire and ambulance budgets along with total wages. Figure 32: Fire Department Staff County by Position and Budget, FY 2011- 2016 EMPLOYEES POSITION FIRE CHIEF 2011 FIRE 0.5 2012 BUDGET 0.5 2013 0.5 2014 0.5 2015 0.5 2016 0.5 ASSISTANT CHIEF 0 0 0 0 0 0.5 TRAINING SAFETY/BATTALION CHIEF 1 1 1 1 1 0 TRAINING SAFETY/CAPTAIN 0 0 0 0 0 1 BATTALION CHIEF 0 3 3 3 3 1.5 CAPTAIN 3 8 8 8 7 7 LIEUTENANT 9 3 3 3 5 5 FIREFIGHTERS 22 17 19 20 22 19 DEPARTMENT ASSISTANT II 0.5 0.5 0.5 0.5 0.5 0.5 PARTTIME FIRE PREVENTION 0.20.2 0.2 0.2 0.2 0.2 SUB -TOTAL FIRE BUDGET FTES 36.2 33.2 35.2 36.2 39.2 35.2 FIRE CHIEF 0.5 0.5 0.5 0.5 0.5 0.5 ASSISTANT CHIEF 0 0 0 0 0 0.5 BATTALION CHIEF 0 0 0 0 0 1.5 CAPTAIN EMS OFFICER 1 1 1 1 1 1 CAPTAIN PARAMEDIC 0 1 1 1 2 2 LIEUTENANT/PARAMEDIC 0 0 0 0 1 1 PARAMEDIC 13 16 22 17 19 24 DEPARTMENT ASSISTANT II 0.5 0.5 0.5 0.5 0.5 0.5 SUB -TOTAL AMBULANCE BUDGET FTES 15 19 25 20 24 31 TOTALDEPARTMENT Final Report 57 Page 109 of 280 $4,000,000 $3,500,000 $3,000,000 $2,500,000 $2,000,000 $1,500,000 $1,000,000 $500,000 $0 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 33: Fire and Ambulance Budget FTEs and Wages, FY 2011 - 2016 2011 2012 TOTAL Fire FTE - - Wages (Fire) 2013 2014 2015 2016 ® TOTAL Ambulance FTE - • Wages (Ambulance) 40 35 30 25 20 15 10 5 0 • In order to estimate the impact of annual salary and benefit increases due to collective bargaining or other salary drivers, the cost of the added/reclassified positions must first be removed to arrive at an adjusted amount. An approximation of the cost of the new/reclassified positions between 2011 and 2016 was made using the above data and salary information obtained from the department for 2016. • Figure 34 below shows the change in FTE count by category (Command, Company Officer, Line and Staff positions) from 2011-2016. • Line positions are defined as paramedics and firefighters. • Company officers are first-line operational supervisors and are defined as Lieutenants and Captains (regardless of whether they are paramedics or not so long as they are on shift riding out of fire stations). • Command staff positions are defined as field or administrative officers not assigned to specific fire stations riding on apparatus such as engines, ladders or ambulances. Rather, these officers may respond to emergencies individually and serve in various command functions. • Staff or other positions are defined as non -uniformed office or other support. 58 Final Report rascr Page 110 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 34: Staff Changes by Category, FY 2011- 2016 50 45 a3 a1 a1 40--035— 37 - 35 33 --*.--Other Paramedics/Firefighters 30 (Company Officers u 25 -4—Command Staff W 20 LL 15 15 15 12 12z.J12 12 10 7 6 6 6 6 5 3 1.2 1.2 1.2 1.2 1.2 1.2 0 2011 2012 2013 2014 2015 2016 rrsscr • Line positions increased between 2011 and 2016 by 8 with the addition of 5 new paramedics (assumed at the base paramedic hourly rate) and the reclassification of 3 firefighter positions to paramedic (assumed to be difference between the 24-36 month firefighter hourly and base paramedic hourly rates). Total added wages for 5 new and 3 reclassified positions would be approximately $363,552. The benefit total using the calculated ratio (30.7% of wages) would be approximately $111,610. • These line positions would be subject to overtime and using the average OT to wages ratio of 11.47% then total added wages for these positions would be approximately $405,251. The benefits will increase by a like amount and would be approximately $124,412. • Company officer positions have increased between 2011 and 2016 by 3 overall, with the addition of 2 captain/paramedics and 1 lieutenant /paramedic. However, 4 lieutenants have also been reclassified to captain which is an incremental increase of approximately 4.6%. Total added wages would be approximately $305,424. The benefit total would be approximately $93,765. • These positions are also subject to overtime and using the average OT to wages ratio of 11.47% then total wages would be approximately $350,321. The benefits will increase by a like amount and would be approximately $107,548. • Command staff positions have increased from 3 to 7 between 2011 and 2016. This increase occurred through the addition of 2 battalion chiefs, 1 assistant chief and 1 staff captain. The total added wages would be approximately $480,000. The benefit total would be approximately $147,360. Final Report 59 Page 111 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 • Since the 2 battalion chief officers are field positions, it is assumed that overtime also accrues to them but not to the assistant chief or the staff captain. Using the average OT to wages ratio of 11.47% then the wages for these two positions would be approximately $275,280. The benefits will increase by a like amount and would be approximately $83,685. • Total wages for all 4 additional command positions would be approximately $515,280 while total benefits would be approximately $156,645. • In order to gain a more accurate picture of Personal Services increases between 2011 and 2016, the adopted 2016 budget for forecast purposes will be adjusted by subtracting the calculated incremental costs of adding the above 15 new positions and reclassifications. Total Wages (including OT) of the new/reclassified command, company officer and line positions would be approximately $1,225,955 while total benefits would be approximately $388,605. • Therefore, adjusted 2016 wages, for comparison with 2011 wages should be approximately $5,200,451 for a total increase of $593,621 or 12.9 percent over five years. This is an average annual increase of 2.58 percent. Adjusted 2016 benefits for comparison purposes with 2011 should be approximately $1,417,212 for a total increase of $491,825 or 53.2 percent over five years. This is an average of 8.9 percent annually. 60 Final Report Page 112 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 35: Fire and Ambulance Regular Wages and Overtime, FY 2011- FY 2016 $7,000,000 $6,317,892 $6,405,473 $6,426,406 $6,000,000 $5,390,746 $4,606,830 $4,811,111 $5,000,000 - - $4,000,000 $3,000,000 ❑ Overtime (Ambulance) $2,000,000 _ ■ Wages (Ambulance) ❑ Overtime (Fire) $1,000,000 ■ Wages (Fire) $0 - Source: Departmental Audited and Adopted Budget Document Figure 35 shows regular wages and overtime for the GF fire budget and the ambulance utility budget for FY 2011-2016. Total wages are shown by the green dashed line with the total amount shown above. This reflects retroactive pay in FY 2013, increases in staffing within the fire budget as mentioned above, and a shift from general fund support to ambulance utility support in FY 2016. Ambulance wages have increased from $1,477,995 in FY 2011 to $1,832,558 in FY 2015 for an increase of 24 percent or average increase of 7.0 percent annually. The amount jumped to $2,919,079 in FY 2016. This reflects retroactive pay, increases in staffing and a shift from general fund support to ambulance utility support. Fire wages have varied throughout the period averaging $2.65 million in FY 2011-12 then climbing to $3.67 million in FY 2013, falling back to $3.2 million in FY 2014, then rising back up to $3.74 million in FY 2015 before falling back to $3.2 million in FY 2016. The change in ratio between the fire and ambulance budgets is driven by the change in wages and coincides with a change in allocation of shared personnel costs following the November 2015 FCS Group rate study as implemented in the FY 2016 budget. Overtime is generally 15 percent or less of the regular wages expense for both budgets. Final Report 61 Page 113 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 36: Fire and Ambulance Operating Expenses, FY 2011— FY 2016 $2,500,000 $2,273,700 — Sub -total Ambulance Operating — Sub -total Fire Operating $2,000,000 Total Department Operating $1,820,97399® $1,500,000 - $1,418,573 $1,435,555 $1,339,535 $1,237,910 $1,142,419 $1,006,872 $1,000,000 $919,696 $889,588 839,333 $ $517,049 $500,000 $838,145 $678,553 $489,823 $449,947 $398,577 $498,877 $0 2011 2012 2013 2014 2015 2016 Source: Departmental Audited and Adopted Budget Documents • Total operating expenses for the Department are shown in Figure 36 by the dashed green line with the totals above the triangular symbol. • Each budget includes a line item (54.4910) for I/F ER Replacement which is a recurring amount funded each year for capital apparatus replacement. For the purposes of this analysis, this amount is shown as a recurring capital expense rather than an operating expense to clarify that this is for capital equipment. • Department operating expenses have increased from $1,006,872 in FY 2011 to $1,418,573 in FY 2014 for an increase of 40.9 percent or approximately 13.4 percent per year for three years. • This increase was driven primarily by ambulance operating costs, which increased 77.9 percent over the period through FY 2014 or approximately 25.3 percent per year. Fire operating costs remained relatively flat during this period. • The rate of increase in operating costs increased between FY 2014 and FY 2015, a rate sustained through FY 2016. The operating costs went from $1,418,573 in FY 2014 to $2,273,700 in FY 2016 for an increase of 60.3 percent or an average increase of 26.6 percent per year. • Both fire and ambulance operating costs increased at a high rate (average annual increase of 29.8 and 24.9 percent, respectively) from FY 2014 to FY 2016. 62 Final Report rasa Page 114 of 280 $600,000 $500,000 $400,000 $300,000 $200,000 $100,000 $0 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 37: Fire and Ambulance Capital Expenses, FY 2011— FY 2016 Sub -total Fire I/F ER Replacement — Sub -total Ambulance I/F ER Replacement Total Department I/F ER Replacement $471,585 $455,452 $454,770 $420,918 -160------ r- __I $210,625 $220,825 $198,770 $222,148 $244,827 1$250,760 $456,300 $538,875 P°1 —1 2011 2012 2013 2014 2015 2016 Source: Departmental Audited and Adopted Budget Documents • Figure 37 shows total Department I/F (interfund) ER Replacement costs for the period FY 2011- 2016 as a green dashed line with the total over each green triangle. As stated, although this is a recurring expense and is budgeted as an operating cost, this expense is for replacement of capital apparatus in each fund and is shown as a recurring capital expense for the purposes of this analysis. • Department costs have averaged $450,000 per year from FY 2011-2015 and jumped in FY 2016 to $540,000. • Costs have generally been split equally between the fire and ambulance budgets. • Other non -emergency response capital apparatus costs are shown by fund for fire and ambulance budgets in Figure, which follows. • These expenses are sporadic and relatively minor when compared with the ER replacement expenditures discussed above. 7,,,,'YS,,,,iiza Final Report 63 —ulimg htcrno ,o ­l Page 115 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 38: Fire and Ambulance Non -Apparatus Capital Expenses, FY 2011— FY 2016 $140,000 $120,000 Non -apparatus Capital (Ambulance) $100,000 E Non -apparatus Capital (Fire) $80,000 $60,000 $40,000 $20,000 $0 2011 2012 2013 2014 2015 2016 Source: Departmental Audited and Adopted Budget Documents Net Income/Deficit Figure shows graphically the department sub -total of actual fire expenses for FY 2011 through FY 2015 with amended for FY 2016 in red. Revenue shown for the same period represents the contractual payment from the Port to the City under the interlocal agreement for ARFF services as well as other fire specific fees. Since the fire budget of the PFD is a budget within the General Fund, the "operating deficit" reflects that portion of the expenditures budget funded by City general revenues other than the specific recurring fire revenue sources; for example, tax revenues such as sales and property taxes. 64 Final Report rascr Page 116 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 39: Fire Recurring Revenue, Expenditure, and Net Surplus/(Deficit) Trends, FY 2011– FY 2016 $8,000,000 $6,335,611 $6,000,000 $5,660,320 $5,327,428 MIL $5,602,747 $4,280,872 $4,418,654 $4,000,000 $2,000,000 $438,856 $538,558 $449,634 $549,756 $734,616 $729,000 $0 -$2,000,000 -$4,000,000 -$3,842,016 -$3,880,096 -$6,000,000 777,671 _$4,873,747 -$5,600,995 -$8,000,000 OOperating Surplus(Deficit) —4—Total Fire Revenues (Total Fire Expenses Source: Departmental Audited and Adopted Budget Documents Conversely, Figure illustrates in graphic format the Department sub -total of actual ambulance expenses for FY 2011 through FY 2015, with amended FY 2016 in red. Revenue shown for the same period represents primarily ambulance billing and the ambulance utility fee. Since the ambulance budget of the PFD is a self-contained budget, the "operating deficit" reflects the difference between recurring ambulance revenue and recurring expense. To the extent that there is an operating deficit, it must be made up through other funding sources available. These include the General Fund transfer (subsidy) discussed above and the beginning fund balance each year. M Final Report 65 Page 117 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 40: Ambulance Recurring Revenue, Expenditure and Net Surplus/(Deficit) Trends, FY 2011— FY 2016 $6,000,000 $5,569,551 $2,686,670 $3,224,077 $5,000,000 $2,839,936 $3,361,368 $4,000,000 $3,689,061 sa 7110 $3,947,48 $4,993,669 -$656,402 -$716,791 -$849,126 -$56,042 -$489,543 -$575 8$2— $3,000,000 $2,000,000 $1,000,000 $0 -$1,000,000 -$2,000,000 Lfj 1��2 ti��3 TV DOperating Surplus(Deficit) Recurring Revenue (Recurring Expenses Source: Departmental Audited and Adopted Budget Documents The following figure illustrates the relationship between the annual operating surplus/(deficit), General Fund transfer into the Ambulance Utility Fund, and the beginning fund balance each year. As in Figure , the green bars represent the annual operating surplus or the operating deficit. Even though the above figure shows recurring revenue increasing each year, expenses are as well and continue to exceed revenues. Therefore, the ambulance fund runs a deficit each year. This deficit, despite an infusion from the General Fund, causes fund balance to decrease (as shown by the blue line) which decreases from FY 2011 through FY 2012. As the General Fund subsidy is significantly increased, the decrease in fund balance is arrested and reversed. Expenses were significantly reduced in FY 2014 and the annual operating deficit was almost reduced to zero, allowing the fund balance to continue increasing and allowing the City to reduce the subsidy to the ambulance fund. The City keeps the subsidy flat at $420,000 from FY 2014 through FY 2016 and, as operating deficits again increase, the fund balance begins to react by decreasing between FY 2015 and FY 2016. 66 Final Report Page 118 of 280 $2,686,670 $3,224,077 $2,839,936 $3,361,368 3,457,939 $2,507,287$2,030,267 -$656,402 -$716,791 -$849,126 -$56,042 -$489,543 -$575 8$2— Source: Departmental Audited and Adopted Budget Documents The following figure illustrates the relationship between the annual operating surplus/(deficit), General Fund transfer into the Ambulance Utility Fund, and the beginning fund balance each year. As in Figure , the green bars represent the annual operating surplus or the operating deficit. Even though the above figure shows recurring revenue increasing each year, expenses are as well and continue to exceed revenues. Therefore, the ambulance fund runs a deficit each year. This deficit, despite an infusion from the General Fund, causes fund balance to decrease (as shown by the blue line) which decreases from FY 2011 through FY 2012. As the General Fund subsidy is significantly increased, the decrease in fund balance is arrested and reversed. Expenses were significantly reduced in FY 2014 and the annual operating deficit was almost reduced to zero, allowing the fund balance to continue increasing and allowing the City to reduce the subsidy to the ambulance fund. The City keeps the subsidy flat at $420,000 from FY 2014 through FY 2016 and, as operating deficits again increase, the fund balance begins to react by decreasing between FY 2015 and FY 2016. 66 Final Report Page 118 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 41: Ambulance Operating Surplus/(Deficit), Fund Balance, and GF Transfer (In) Trends, FY 2011— FY 2016 Sc $1,500,000 $1,000,000 $500,000 $0 -$500,000 -$1 000 000 $1,157,000 $890,000 $927,533 $857,991 $563,575 $420,000 $255,701 $82,492 0 $420,000 F$420,000$318,894 $420,00 -$56,042 X011 ��12 ��13 tio1pl 161 IO16 OOperating Surplus(Deficit) General Fund Transfer In (Beginning Fund Balance urce: Departmental Audited and Adopted Budget Documents Final Report 67 Page 119 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 STAFFING The most valuable asset of any organization is its people. The effective management of human resources requires a balance between the maximum utilization of the overall workforce and the experience of a high level of job satisfaction by individual workers. To achieve this goal consistently, management must combine reliability with a safe working environment, fair treatment, the opportunity to provide input, and recognition of the individual's commitment and sacrifice. Job satisfaction depends upon this combination of factors. Administrative and Support Staffing One of the primary responsibilities of a fire department's administration is to ensure that the fiscal, infrastructure, and support elements are in place and functioning smoothly and effectively so that the core mission—responding to and mitigating emergencies—can be accomplished in a safe and efficient manner. Like any other part of a municipal fire department, administration and support need the appropriate resources to function properly. In this section of the staffing analysis, the ratio of administrative and support positions to total organizational staffing is compared to industry best practices and similar organizations. Too large an emphasis on administrative staffing can have as detrimental an influence on the efficient functioning of an organization as too little. It is important to achieve an appropriate balance between administration and support and the operational sides of a department. Organizational success may depend upon it. The level of administration and support staffing represents 10.5 percent of Pasco Fire's total staff. This ratio is on the low end of what ESCI sees when studying fire departments in the northwest. Fire districts often have ratios in the 15 to 18 percent range, but this is because districts must provide all of the support functions that cities are able to provide through other departments within the city's organizational infrastructure. Human resources, information technology, and building and apparatus maintenance are some of those functions. Pasco has done a good job of integrating the needed fire department support under other civilian divisions within the city. Still, Pasco Fire Department's administrative and support function is very lean. While Pasco Fire should be complimented for maintaining an efficient administrative profile, the lack of adequate staffing can create problems in two areas. First, the lack of functional redundancies can result in the crippling of normal operations when the unexpected arises. There should be adequate staffing such that if any member of staff were to become unavailable for work for an extended period, someone else can step in to pick up that load. Second, lacking adequate staffing in administrative or managerial functions can lead to lost opportunities because it is personnel at these levels who are likely to recognize potential needs or exposures within the community. Personnel who are over -burdened with current workload are prone to "tunnel vision" when the organization needs them looking out on the horizon. Most of the administrative functions are physically centralized at PFD's main station. This centralized 68 Final Report Page 120 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 structure serves to facilitate good communications between divisions and elements; however, unlike most smaller departments with a shared fire station and administrative facilities, PFD's is not designed in such a way that administrative offices are housed together and separated (if only slightly) from the operations side of the facility. The result is at least twofold: there is a lack of space for chief officers who may need to be engaged in confidential conversations, and the "walk through" nature of the facility creates too many distractions for those who are working in the space. Casual interactions between managerial staff and line personnel can be positive, but they can also serve to cause inefficiencies in the work place. The issue of better organizing the work environment for administrative staff will be addressed in the Capital Needs section of this report. Emergency Response Staffing An adequate number of properly trained staff of emergency responders is required for putting the appropriate emergency apparatus and equipment to its best use in mitigating incidents. Insufficient staffing at an operational scene decreases the effectiveness of the response and increases the risk of injury to all individuals involved. The first 15 minutes is the most crucial period in the suppression of a fire. How effectively and efficiently firefighters perform during this period has a significant impact on the overall outcome of the event. This general concept is applicable to fire, rescue, and medical situations. Critical tasks must be performed in a timely manner in order to control a fire or to treat a patient. Pasco Fire Department is responsible for assuring that responding companies are capable of performing all of the described tasks in a prompt, efficient, and safe manner. The following figure lists PFD's emergency response staffing. Figure 42: Emergency Response Staffing per Shift Minimum Staffing 4 6 4 1 15 Maximum Assigned 5 7 5 1 18 Considerable ongoing local, regional, and national discussions and debates around large incidents of significant consequence have brought attention to the matter of firefighter staffing. Frequently, this discussion is set in the context of firefighter safety. While there are published standards regarding firefighter staffing, they generally speak in terms of the number of firefighters assigned to a particular apparatus, often characterized as a preferred standard of, "...a minimum of four personnel per company." ESCI notes that the more critical issue is the number of firefighting personnel assembled in a reasonable amount of time at the scene if an emergency that can perform the required critical tasks to mitigate the emergency regardless of the type or number of vehicles upon which they arrive. Complicating the issue of operational staffing for large incidents is the continued responsibility of the fire service in providing their communities' first line of emergency medical response. These responses { Final Report 69 Page 121 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 often require fewer personnel resources while occurring in much greater numbers than fires. Whether a fire department provides emergency transport to the hospital or not, medical emergencies have continued to challenge many fire service organizations' abilities to keep up with service demands. PFD is no exception. PFD's response protocols necessitate transferring Medic Unit crews to "swing" over to the fire apparatus when a multi -unit fire response is dispatched (i.e., structure fire), resulting in a four -person company. If the medic units are in quarters and available, as well as their counterpart fire engine, the crews will merge on the engine to respond, leaving the medic unit unstaffed and out of service. If the medic unit or fire engine are separated when the dispatch occurs, they respond to the fire incident separately. In either case, medical incident response capability is compromised, yet the additional staffing is critical to the structure fire response. By increasing the staffing on the engine companies, structure fire responses are less dependent upon the added staffing medic units represent. This maintains an effective EMS response capability while improving the effective response force for structure fires (discussed in greater detail in the Service Delivery & Performance section of this report). Regarding fires and other major emergencies, the number and types of tasks needing simultaneous action will dictate the minimum number of firefighters required to combat different types of incidents. In the absence of adequate personnel to perform concurrent action, the incident commander must prioritize the tasks and complete some in chronological order rather than concurrently. Many fire departments develop Standards of Cover to define how they will respond to a variety of emergencies. Standards of Cover (or SOC) take into account the particulars of each organization, recognizing that how fire departments respond to various situations depends upon their size, their available resources, and the priorities of that agency's community. SOCs also communicate to employees and to citizens how the agency expects its responders to approach emergency situations. PFD does not have a Standards of Cover. Absent such a document, fire departments may be held to state and/or national standards that may not take into consideration the practical realities of the given locale. This is discussed in greater detail in the Future Delivery System Models section of this report. When looking at the minimum requirements for accomplishing the tasks necessary in responding to a residential house fire, it should be noted that Pasco Fire Department's minimum daily staffing does not provide adequate personnel resources even when all on -duty units are available. This is due in part to the requirement that two firefighters remain at the airport at all times. This deficit is addressed in several ways. Off-duty firefighters are permitted to check out pagers from the department if they are available to return to work in the event of one larger incident or many smaller ones. Also, PFD and its neighboring fire departments rely upon a system of mutual and automatic aid to assist one another in gathering adequate resources to mitigate any emergencies that are too large for one department to manage. Another means of comparison, also used on a national basis, is that of measuring the number of firefighters per 1,000 population of the service area. The following figure illustrates the current 70 Final Report Page 122 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 comparison of PFD staffing with both national and regional medians as reported by the National Fire Protection Association. Note that this analysis does not take into account whether the fire departments in question provide ambulance transport to their communities 1.4 1.2 1 0.8 0.6 0.4 0.2 0 Figure 43: Staffing Comparison, 2015 Regional Median National Median PFD Using this comparison, PFD is 16.67 percent below the regional median for career personnel and 56.46 percent below the national median. Personnel Management The following review relates to the baseline personnel management components typically found in an appropriately administered organization. Pasco Fire Department uses officer level staff to perform tasks that could be more efficiently delivered through non -uniformed staff. For example, the EMS Officer delivers supplies to each of the stations although such work could be performed by less expensive staff, freeing officer time for higher value- added activities. Operations personnel in the fire service in Washington most commonly work 24-hour shifts. Under federal labor regulations they can work up to 53 hours per week before their employers are obligated to pay them at an overtime rate, and those 53 -hour weeks can be averaged over a longer period than one week. Each employer may adopt a period of time for averaging the employees' work week from a maximum of 28 days to a minimum of 7 days. In the fire service in the northwest, these time periods, known as "FLSA (Fair Labor Standards Act) cycles" tend to run from 24 to 28 days. Twenty -four-hour shifts are broken up by off-duty periods that can be regular or varied. For example, a common schedule is one 24-hour shift on -duty followed by two 24-hour shifts off duty. Another common variation is one shift on, one shift off, one shift on, one shift off, one shift on, four shifts off. Both examples provide an Final Report 71 Page 123 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 average of 48 hours off duty for every 24 hours on duty. Both also result in a work week that averages 56 hours and therefore requires that the employer pay over time for the extra hours. PFD, like many other fire departments in Washington, schedules additional off-duty shifts to bring the average work week below 56 hours. Almost all firefighters in Pasco work the one shift on followed by two shifts off with one additional shift off in each 28 -day FLSA cycle, resulting in an average work week of 50 hours. The 50 -hour work week is common throughout Washington State. In addition, PFD currently employs two firefighters on a floating work schedule (called "D" shift) that is designed to give the Department the flexibility to place these "extra" firefighters where they are needed to cover vacancies created by injuries, vacations, or other absences. This new schedule is an example of the City's and the Union's willingness to look at creative ways to address a common emergency services issue—staffing for vacancies that occur in an unpredictable way. A growing trend in the fire service has been the introduction of the 48-hour work shift; that is, 48 hours on duty followed by 96 hours off duty. This schedule has developed in response to the greater distances that some fire service personnel are living from the communities which they serve. This phenomenon is a product of the explosion in real estate values in some communities (making it impossible for public service employees to afford housing in the cities where they work) and the competitiveness of the fire service industry (leading candidates for employment to compete for jobs farther and farther from the places where their families already live). Both of these instances result in longer and longer commutes. They can also result in fewer firefighters living within a reasonable distance from their place of employment should emergency callback of off-duty workers be an issue. For busier fire departments, the issue of being able to work safely for this increased amount of on -duty time is being studied. Anecdotally, the 48-hour shift has proven to be very popular with firefighters but less so with fire administrators. PFD currently uses the 24-hour on -duty schedule with an average 50 -hour work week. Both are within regional norms and make effective use of the currently available personnel. Another approach to staffing that is not currently being used in Pasco is "Peak Activity Staffing." Peak Activity Units (PAUs) are staffed during those periods when fire department activity is predictably at its highest, according to a careful analysis of past response and activity data. Recommendations: • Redesign or relocate the administrative offices so that they have adequate space and separation from the operations side of the facility. • Develop a plan to assure that all administrative functions have a "back up" provider. 72 Final Report Page 124 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 EMERGENCY MEDICAL SERVICES An EMS (emergency medical services) system includes personnel, facilities, and equipment for the effective and coordinated delivery of emergency medical services within a geographical area. An effective EMS system involves many different agencies, organizations, and the public working together to provide rapid recognition, notification, response, treatment, and transport to those in need of immediate medical attention. Generally, most EMS systems include at least system access and dispatch components, first response, ambulance transport, and definitive hospital care. The addition of a trained public component has proven to improve patient outcomes. King County, Washington, is touted as the county where someone who has a cardiac arrest has a greater chance of survival than anywhere else in the world.13 The survival rate for cardiac arrest in King County hit an all-time high of 62 percent in 2013. Incorporating the use of High Performance CPR (cardio pulmonary resuscitation), an ambitious goal for a 75 percent survival rate for witnessed cardiac arrest was set for Benton and Franklin Counties. In 2014, the survival rate for witnessed cardiac arrest in Benton and Franklin Counties climbed to 63 percent. By comparison, the cardiac survival rates in New York City, Chicago, and other urban areas have been recorded in the single digits.14 Kudos: • To the Benton/Franklin Counties' EMS system for achieving a substantial increase in the survival rate from witnessed cardiac arrest. EMS Service Delivery System and Logistical Support Services Besides PFD, there are five other fire departments which provide 9-1-1 generated ambulance transport services, with one private ambulance service providing inter -facility and BLS (Basic Life Support) services. • Richland Fire Department • Kennewick Fire Department • Walla Walla Fire District #5 • Benton County Fire District #4 • Franklin County Fire District #3 • AMR (American Medical Response), BLS Tri -Cities fire departments currently operate very similar fire and EMS response services but not in a systematically planned and coordinated manner. While certain efficiencies are realized in an ad hoc fashion through automatic aid, it is primarily based upon obvious service gaps in the system. There has 13 Public Health News, King County has world's highest survival rate for cardiac arrest, Seattle and King County Health, May 19, 2014. 14 Ibid. Final Report 73 mulimg htcrno ,o ­l MW Page 125 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 been no thorough risk assessment, data analysis, and response planning between the agencies to achieve the optimum use of combined resources. Fittingly though, EMS is the single most uniformly operating section of the Tri -Cities fire departments. Joint protocols, a shared EMS Medical Program Director, and EMS training are all uniform to the fire departments in Franklin and Benton counties. Mid -Columbia (Benton/Franklin) EMS and Trauma Care Council provides the focal point for coordinating emergency medical services. The mission and vision of the Mid -Columbia Council is: Mission: To advance the emergency medical service and trauma care system. Vision: Be the best Emergency Medical Service (EMS) and Trauma Care system (TCS) we can be through: providing a continuum of care from prevention to return to the community with the highest quality of life possible, collaborative coordination of all stakeholders; producing the highest level of efficiency and effectiveness; and being a model EMS and TCC in Washington State. Organized as a private, non-profit organization, the Council works with the Washington State Department of Health, hospitals, pre -hospital EMS providers, airborne medical transport, and other regional healthcare partners to develop and enhance the EMS and trauma care system. In ESCI's experience, the Mid -Columbia Council functions at a level above other EMS organizations and is commendable. Kudos: • To PFD and the other member organizations of the Mid -Columbia (Benton/Franklin) EMS and Trauma Care Council for their leadership and dedication to pre -hospital medical care of the sick and injured. EMS is the most frequent service provided by the Tri -Cities fire departments. During periods of high call volume, EMS resources are essentially depleted. On one morning in April 2016, eight medic units were responding, transporting, or at the scene of a medical incident at the same time in the Tri -Cities. This illustration points out the need for coordinating fire and EMS response. One obstacle to establishing a seamless regional EMS response is the two PSAPs (Public Safety Answering Points). This was also a concern echoed by those interviewed by ESCI. Recommendation: • Complete the current efforts to combine emergency communications for Franklin and Benton counties in a single PSAP. Traditional municipal fire and medic companies are staffed and continuously available 24 hours per day to respond to emergencies. As more powerful analytical tools have become available, some fire departments are being more aggressive with move -ups, posting, and deployment spawning such terms as "dynamic redeployment" and "system status management". 74 Final Report Page 126 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 EMS systems structured and based on traditional paradigms are changing. Many people view EMS as simply ambulance transportation or fire department response to medical events. However, those views are being challenged as insurance companies, including Medicare, demand more accountability for ambulance transport and emergency treatment, and fire departments seek better use of resources to extend services to the communities they serve. One technique of managing costs is to staff emergency response units as needed, increasing apparatus and personnel resources during times that have and/or are forecast to have greatest service demand. These staffed units are commonly referred to as Peak Activity Units (PAU). PAUs (i.e., fire engine, medic/ambulance) staffing occurs for scheduled events, for periods of peak service demand, or to cover a response zone while fire personnel attend training. Adding a PAU as an adjunct to current staffing patterns adds flexibility to fire department emergency operations. As with several other recommendations, a shared PAU between multiple Tri -Cities fire departments would be the most efficient and cost effective operating model. This is further discussed in the Mid -Term Strategies section of this study. Recommendation: • Deploy a shared agency staffed PAU during times of greatest EMS service demand. A variation on the PAU model is the use of Alternative Response Units (ARUs). While a PAU's primary mission is to respond flexibly to peak demand for emergency services, an ARU answers non -emergency and lower acuity emergency medical calls. Its function is to keep the primary fleet of emergency response vehicles and crews in service and available for true emergency calls. Tualatin Valley Fire & Rescue (TVF&R) in Washington County, Oregon, implemented a 12 -month pilot of this program in 2011; Spokane Fire Department (SFD) implemented a six-month pilot of this program in 2013 and recently extended it an additional 18 months. Both agencies have experienced positive results, with TVF&R permanently incorporating the units into its daily operation. The premise behind ARUs is to reduce the expensive staffing and vehicle response to likely non -life- threatening calls for service. ARUs are sport utility vehicles, staffed by one firefighter/paramedic in Tualatin Valley's model. Dispatching is according to a protocol used by the dispatch centers, medically triaging the calling party. SFD's Spokane Combined Communication Center communication specialists are certified Emergency Medical Technician/Emergency Medical Dispatch (EMT/EMD). In TVF&R's case, communication specialists at Washington County Communications Center are not necessarily EMTs but are trained to the EMD certification level. Spokane's ARU pilot included three units deployed strategically throughout the SFD service area. Initially, SFD deployed ARUs Tuesday through Friday from 8:00 a.m. to 6:00 p.m., times of peak activity. In the six-month pilot, the units handled 1,193 incidents that would have been handled by an engine company, medic unit or ladder truck. In TVF&R, ARUs also respond to minor non-medical calls such as lockouts, smoke detector problems, and to investigate burning complaints. The four TVF&R ARUs Final Report 75 Page 127 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 responded to 2,134 incidents in 12 months, which represents 7.2 percent of the agency's total call volume for that year. Recommendation: • Consider alternative deployment options as demands for service increase, including a shared agency ARU. At the heart of any fire department are the activities and functions that support the delivery of emergency services. Logistics are actions that keep assets in operational readiness and ensure that enough supplies, tools, and equipment are available to mitigate emergencies. PFD personnel dedicate a certain level of daily effort in maintaining emergency apparatus and equipment and ordering and stocking firefighting and EMS supplies. Although PFD is an emergency services provider, it is also a business spending tens of thousands of dollars each year to ensure emergency mission readiness. Like all businesses, fire departments need to be receptive to new practices to maximize the value of budget dollars. Such practices may take the form of economies of scale, administrative efficiencies, paperwork reduction, technological advances, and innovative cost saving concepts. Logistics and support services for EMS represent a labor-intensive process requiring good policies and attention to detail. The procurement and distribution of EMS supplies is also an important behind -the - scenes practice that needs hands-on work and meticulous record keeping. Filling the demand for logistical services is a constant necessity in any organization and vital to ensure the operational readiness of the agency. A significant amount of the PFD EMS officers' time is consumed with logistics duties. A process repeated by EMS officers at each fire department in the Tri -Cities area. The Tri -Cities fire departments have on occasion cooperated on purchasing. Collaborating for supply and logistics in an EMS system allows agencies to achieve "right -column" pricing on EMS supplies and equipment, reduces average transaction costs, and realizes benefits of standardizing equipment. Creating a joint purchasing and logistics program for EMS, and potentially other supplies, offers the ability to create joint bids for supplies and equipment and achieve additional benefits such as integrated inventory of supplies that can accommodate lag times in deliveries from manufacturers and suppliers. A multi -agency purchasing program could improve the management of PFD's and partner agencies' supply chains. In theory, the agencies would collectively create or contract for a logistics center to manage the purchasing process of EMS supplies. 76 Final Report Page 128 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Recommendation: • Standardize EMS equipment and supply purchases through a group purchasing and distribution system. The RCW (Revised Code of Washington)" requires a cost of service study to identify the total cost necessary to regulate, operate, and maintain the ambulance utility. In 2015, the City of Pasco contracted with the FCS Group for an Ambulance Utility Cost of Service and Rate Study. The rate study states that "with a net ambulance utility costs of $5,790,137 and 22,840 regular billing units, the ambulance rate per unit is $253.51 a year, or $21.13 a month." If adopted it would have represented a 173 percent increase over the previous utility rate of $93.00 a year or $7.75 a month. Understandably, an increase of that magnitude was not palatable for the Pasco community or City Council. A more restrained ambulance utility rate increase approved in 2016 resulted in an annual charge of $151.80 or $12.65 a month. Even with the rate change, the City had to continue making annual General Fund contributions, albeit smaller ones, to fully fund ambulance service. Rate issues identified in the FCS study for the City of Pasco to consider in order to close the gap were: • An exemption of nursing homes from paying the monthly ambulance utility rate fee. • Commercial, industrial, and other businesses and properties pay a single monthly fee (the same rate as a single-family residence). • Hotels and motels pay a single monthly fee (the same rate as a single-family residence). At the time of the rate increase, a determination was made to maintain the ordinance in its original form. Nursing homes, hotels, motels, RV and mobile home parks, and commercial businesses were considered one billing unit, keeping them listed in their current billing category (the same rate as a single-family residence). As a matter of equity and in proportion to ambulance services usage, the ambulance utility charge is low. Any change in how the City of Pasco addresses this issue could increase the number of billing units. These changes primarily would affect rates paid by businesses. As a result of increasing the number of units, the current utility rate can be maintained to increase revenue or lowered as a result of spreading the costs across more billing units. There is a demonstrated need for PFD to increase staffing in an effort to mirror increases in the area served, services provided, and service demand. ESCI recommends increasing the number of billing units for businesses, lodging, and properties with multiple dwellings to accurately reflect ambulance service usage. It would be appropriate at the same time to adopt an increase to more closely align revenue with the cost of operating the ambulance service. is RCW 35.21.766 (3), Ambulance services—Establishment authorized. Final Report 77 Page 129 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Recommendation: • Revisit the practice of a flat rate utility fee structure of support for ambulance service. • Keep the ambulance utility cost analysis and cost of service updated regularly. Current Medical Control and Oversight The Medical Program Director (MPD) is responsible for providing medical oversight and guidance to Emergency Medical Services Technicians and Paramedics. The MPD must develop or adopt written prehospital patient care protocols to direct Emergency Medical Services personnel in patient care.16 Medical control and oversight in Benton and Franklin Counties is directed by an ABEM (American Board of Emergency Medicine) board certified M.D. (Doctor of Medicine) and FACEP (Fellow of the American College of Emergency Physicians). The current MPD is uniquely qualified for the position, having been an EMT and paramedic prior to his medical career. The MPD's passion for delivery of quality EMS in the Tri -Cities region is highly regarded by paramedics and fire department leadership. Funded by the local council, a part-time administrative assistant provides recordkeeping services. PFD's paramedics, as well as those in the other local agencies, are well trained and held to a high standard of patient care by the MPD. Contributing to the success of the EMS program and quality patient care is the low turnover rate of paramedics. In our experience, many EMS providers struggle to retain experienced, well-trained paramedics. One probable reason for the high retention rate is that PFD and other Tri -Cities fire departments are desirable places of employment. PFD paramedics have the option of involvement in other facets of emergency services. There were concerns that must be addressed for the pre -hospital delivery system to continue the provision of quality care in Pasco and the two counties. Separation of PFD from other fire departments is not realistic when discussing concerns as there is a symbiotic relationship connecting them together. EMS concerns raised consist of: • Communication system incompatibility between the two counties, two dispatch centers. • Growth in Franklin County and Benton County is not reflected in additional facilities, apparatus, and personnel. • PFD's ASA (Ambulance Service Area) is larger than the City of Pasco. • A shortage of Senior EMT Instructors (SEls); there are only two in Northern Franklin County. SEI certification and recertification requirements are an obstacle. • Paramedic burnout. Quality Assurance/Quality Improvement Mechanisms The goal of QA (Quality Assurance) and QI (Quality Improvement) in EMS is to ensure the provision of the highest level of paramedicine. QA/QI activities are monitored by the MPD with support from 16 WAC 246-976-920, Medical Program Director. 78 Final Report Page 130 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 individual agency EMS officers, including PFD's. QA and QI is a quality management process that encourages all health care providers to continuously ask the questions, "How are we doing?" and "Can we do it better?" 17 QA monitors, investigates, studies, and makes recommendations regarding the quality and level of health care provided by the EMS system. Effective QA/QI is accomplished through education and the correction of inappropriate practices and conduct. Each PCR (Patient Care Report) prepared by PFD's paramedics is reviewed. The oncoming shift reviews PCRs from previous shift and flags reports based on five criteria. The criteria are established and changed monthly by the MPD. PFD's Medical Officer reviews random PCRs, patient refusals, and those with flagged criteria. PCRs with flagged criteria are then forwarded to the MPD. PCRs selected by the MPD, along with the medical officer and QA Committee, are presented at monthly case review sessions. Individual paramedics receive feedback on a routine basis. Kudos: • For a process that ensures the systematic review of every PCR. EMS System Integrity and Required Credentialing Pasco FD is licensed by the WSDOH (Washington State Department of Health), Office of Community Health Systems to provide pre -hospital EMS ALS (Advanced Life Support). Licensure of EMTs and paramedics lies with the WSDOH. EMT and paramedic applicants applying for certification require the recommendation of the supervising MPD. The MPD is accountable for ensuring that PFD's EMS personnel meeting CE (continuing education) requirements and clinical skill maintenance. PFD's documentation for CE and recertification presented to the MPD is complete and accurate. Recertification and CE documentation is maintained electronically. Medical protocols are developed to standardize the emergency patient care that EMS providers deliver at the scene of illness or injury and while transporting the patient to the closest appropriate facility for definitive care. Protocols are a form of "standing orders" for emergency patient care intervention in a patient who has a life-threatening illness or injury. PFD'S EMTs and paramedics operate under patient care protocols adopted in 2014. Protocols are updated bi-annually with an updated version scheduled for July 2016 release. Three hospitals in the Tri -Cities area operate four EDs (emergency departments): • Lourdes Medical Center • Kadlec Regional Medical Center • Trios Southridge Hospital • Kadlec Emergency Room, Kennewick 17 Edwards PJ, et al. Maximizing your investment in EHR: Utilizing EHRs to inform continuous quality improvement, JHIM (Journal of Healthcare Information Management), 2008. ....... y,, r Final Report 79 ns kmg h1re .1innal Page 131 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Two of the receiving EDs are designated trauma centers. Kadlec Regional Medical Center is a Level 3 trauma center and Trios Southridge Hospital is Level 3 and Pediatric Level 3. The three designated stroke centers are Lourdes Medical Center, Level 2; Trios Southridge Hospital, Level 2; and Kadlec Regional Medical Center, Level 2. Transporting EMS medic units receive on-line medical control from the receiving hospital. Paramedics can consult with receiving hospitals via cellular phone, the radio HEAR (Hospital Emergency Administrative Radio) system, and with 12 -lead telemetry to Kadlec Regional and Lourdes Medical Centers. Innovation, advancement, and the evolution of EMS continue to accelerate. In the past, training and certification of the public in CPR (Cardio -Pulmonary Resuscitation) and first aid were the only expected EMS outreach services. Contemporary outreach programs in EMS may involve fall and injury prevention, the treatment and release of patients, follow-up of patients released from the hospital, inoculation clinics, and community health programs. Within the region, Prosser Medical Center's ambulance service provides home visits to patients who have been in the hospital. The purpose of the program is to keep patients from being readmitted to a hospital. Improvements in technology have made it possible for once cost prohibitive equipment to be available to the public. It is now common to have relatively inexpensive AEDs (Automated External Defibrillators) deployed in businesses and places of public assembly. To increase the chance for survival requires a person trained in the use of an AED and/or CPR. Scientific studies demonstrate when CPR is performed according to guidelines, the chances of successful resuscitation increase substantially. Minimal breaks in compressions, full chest recoil, adequate compression depth, and adequate compression rate are all components of CPR that can increase survival from cardiac arrest. SCA (Sudden Cardiac Arrest) can happen to anyone, at any time; CPR -trained citizens have been improving patient outcomes and saved many lives by reducing collapse -to -CPR and collapse -to - defibrillation times. Smartphone applications are available that alert CPR -trained bystanders to someone having an SCA that may require CPR. Activation by the public safety communication center occurs simultaneous with the dispatch of EMS resources. Notification includes the locations of AED (automatic external defibrillators) with real-time mapping of nearby devices. Activation of the app happens only if the event is occurring in a public place (the application is not activated for residential addresses). Recommendation: • Deploy a Smartphone app to notify CPR -trained citizens of a Sudden Cardiac Arrest incident. 80 Final Report Page 132 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 HAZARDOUS MATERIALS Hazardous materials response capability had, for many years, been a military mission commonly called nuclear, biological, and chemical (NBC) defense. With the increased use of chemicals and chemical processes in communities and their shipment throughout the United States, municipal fire departments began adapting this military mission, coining the term "hazardous materials" and adding this capability to the list of services provided to primarily large urban cities in the 1980's. Since 9-11, the possibility of intentional hazardous materials releases caused many fire departments to add this capability regardless of the size of the community served, mostly in concert with other regional partners. In turn, the terminology changed, with weapons of mass destruction (WMD) the threat of chemical hazards being expanded to include Chemical, Biological, Radiological and Nuclear (CBRN), which replaced the former acronym NBC (nuclear, biological, chemical). In the military, an "e" was added for explosive devices; for standardization, the fire service has also expanded to include the "e". Informally, hazardous materials and CBRNE are essentially one in the same, with CBRNE typically used to describe possible acts of terror and hazardous materials used to describe accidental exposure to civilian populations. In 2007 and 2008, the Washington Fire Chief's Association attempted to establish nine regional CBRNE teams dispersed throughout Washington State, along with a funding mechanism to ensure sustainability. The intent was to provide a regional response team with technical expertise and equipment. The teams were to be selected from among applicant fire departments that were well positioned for response within their region, and had already demonstrated some level of expertise or the commitment to achieve that level of expertise. Multiple funding mechanisms were identified to provide for these teams, but proposed legislation was held up in committee. The economic downturn also hobbled the effort as funds dried up nationally. Virtually all fire departments in the United States have received hazardous materials—operations level training, but this does not constitute a hazardous materials team. A true hazardous materials or haz- mat team is capable of offensive actions once a substance is identified and a proper course of action determined. Hazardous materials teams are made up of technicians certified in these various risk factors. The most advanced civilian hazardous materials team offensive capability is referred to as Level A. PFD Infrastructure All firefighters in Pasco are trained to at least the operations level, but Pasco Fire maintains only minimal resources for decontamination. Chief officers and some company officers are trained to the Haz-Mat Incident Commander and Haz-Mat Safety Officer level. Equipment for "plume modeling," that is, using a computer program to predict, given current weather conditions and the characteristics of the leaking chemical, the spread of a hazardous spill (CAMEO/ALOHA) is maintained by the Franklin County Emergency Manager (FCEM). A gas monitor is kept on each of Pasco Fire's Type 1 engines. Final Report 81 Page 133 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Regional Team Make-up Pasco Fire is a member of the Tri -County Regional Hazardous Materials Team. Its major partners are the cities of Kennewick and Richland, locally, and the cities of Yakima and Walla Walla, regionally. Equipment for Levels A and B entries and for decontamination are stored in a central trailer on Highway 395 near Kennewick. PFD maintains six personnel trained to the "Technician" level and tries to assure that at least one of them is on duty every day. The target for assembling a team and being prepared to make a Level A entry is one hour. Because of the presence of a significant Burlington Northern Rail terminal in the area, PFD'S participation in a regional haz-mat team is vital to the community it serves. Much of the region's hazardous materials cargo is transported by train or, alternately, by commercial trucking over the region's highway system. Even so, activations of the regional team are estimated to be about once per year. At that level of activity, no meaningful statistics regarding performance can be developed. As part of the pre -planning process for a possible hazardous materials incident, many communities perform a "Commodity Flow Study" with the purpose of identifying the kinds and amounts of hazardous products that typically pass through the region. To ESCI's knowledge such a study has not been conducted. PFD and the other regional haz-mat team partners should ask the Franklin County Emergency Management Division to coordinate such a study. The team participates in a training schedule that meets or exceeds the state's annual maintenance minimums. Because each of the Tri -Cities is actively involved, each department takes the lead in planning and providing a monthly Haz-Mat training drill on a rotating basis. Because each of the departments provides a monthly drill, a team member from Pasco who misses the Pasco drill can "make up" the training with one of the partner agencies. Recommendations: • Maintain a hazardous materials equipment inventory that includes useful life of all equipment for which Pasco Fire is responsible so that replacement, repair, and maintenance can be planned for. • Establish and maintain a minimum staffing requirement for the haz-mat technicians. • Periodically review Pasco's financial ability to maintain its participation in the regional haz-mat team, assessing the cost -benefit ratio. • Request that the county emergency manager coordinate a Commodity Flow Study for Pasco and its surrounding neighbors. 82 Final Report Page 134 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 TECHNICAL RESCUE Technical rescue is the term applied collectively to several rescue disciplines that require training and certifications in excess of those generally held by most firefighters. Types of Technical Rescue Building collapse is one of the technical rescue disciplines. As the name suggests, it relates to the advanced ability to determine if a building is in danger of collapse (after a fire or an explosion for example) and training in the techniques used to stabilize a compromised structure so that other firefighting tasks (such as rescue or extinguishment) can be performed safely. Trench rescue is another technical specialty. Personnel trained in this area have special skills in the area of shoring up a collapsed trench or hole. Confined space rescue, similar to trench rescue, focuses on a likely rigid space, above or below grade, that may have an oxygen deficient or toxic atmosphere and requires special care in rescuing trapped victims. High -angle rescue is the discipline that addresses the rescuing of victims over the sides of cliffs, down steep embankments, or from building locations that cannot be reached by means of a ladder. Some departments include swift water rescue as a part of its technical rescue operations. Other departments consider water rescue to be a rescue discipline separate from technical rescue. PFD includes water rescue within its technical rescue program. Although all firefighters receive training in the area of vehicle extrication, technical rescuers will have advanced training and access to additional tools that make possible the rescue of more elaborately trapped victims (an example of this might be the medical patient trapped under a rail car or a large truck). In some departments, technical rescue is taken on by interested firefighters as an "additional duty". This was more common before the development of state certifications in these disciplines and the realization that poorly trained staff who perform these functions can be a danger to themselves, their co-workers, and the public. Since the terrorist attacks of September 11, 2001, the federal government has given financial support in the form of training and tools to fire departments around the country to develop and improve their urban search and rescue (USAR) teams. These are teams made up of firefighters trained in some or all of the technical rescue disciplines described above. Technical Rescue Team Configuration PFD's firefighters all receive training in basic technical rescue skills and are certified to the "awareness" level for Structural Collapse Rescue. Additionally, members of the Technical Rescue Team are trained to the technician level in specific areas of expertise. These disciplines are: confined space, rope/high angle rescue, trench collapse rescue, and vehicle/machinery rescue. Pasco maintains teams in each of these disciplines with personnel often cross -trained in multiple technical rescue specialties. Initial training for team members is through recognized expert providers and on-going training is managed locally and regionally. Pasco Fire meets or exceeds annual maintenance training standards, with team members Final Report 83 Page 135 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 from each discipline receiving technician level certification. This is the highest level of certification achievable for these technical team members. While Pasco Fire is still waiting for the delivery of the required boat, it also has members trained to the technician level in swift water rescue and is planning training for firefighters not assigned to the team to provide support for technicians involved in water rescues. Members of the Technical Rescue Team are evenly assigned across the three shifts, and training is scheduled on a monthly basis and coordinated with the Technical Rescue Teams in Kennewick and Richland. Combined, the technical teams from the Tri -Cities form a robust regional response capability. As with the Hazardous Materials Team, this partnership increases the opportunities for members to access training and provides for each agency's personnel to become familiar with each other's members and equipment. PFD has a goal of maintaining two technicians in each discipline on each shift as a form of minimum staffing, but this goal is not consistently achieved. Recommendations: • Maintain an inventory that includes useful life of all equipment for which Pasco Fire is responsible so that replacement, repair, and maintenance can be planned for. • Establish and maintain a minimum staffing requirement for the Technical Rescue Team. • Periodically review Pasco's financial ability to maintain its participation in the regional team, assessing the cost -benefit ratio. 84 Final Report rasa Page 136 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 AIRPORT IMPACTS The Tri -Cities Airport operated by the Port of Pasco serves Southeastern Washington and Northeastern Oregon. It is now the third largest airport by passenger boarding in the state of Washington with over 300,000 enplanements in 2010.18 Since then, enplanements have continued to grow to nearly 350,000 in 2015, an increase of 6 percent over 2014 (as illustrated in the following figure). Signs point to continued increases in passenger traffic at the airport. The number of flights continues to swell with the addition of three daily Delta Airlines flights to Seattle and an Alaska Airlines early evening flight to Seattle. In 2015, the Port of Pasco Tri -Cities Airport was awarded a $750,000 Small Community Air Service Development (SCASD) grant to recruit and support daily, non-stop service to Los Angeles International Airport (LAX). Flights to LAX could begin as early as June 2016. A historical view of passenger enplanements for the past decade is provided in the following figure. 400,000 350,000 300,000 250,000 200,000 150,000 100,000 50,000 0 Figure 44: Tri -Cities Airport Passenger Enplanements, 2006 — 2015 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Terminal improvements totaling $41.9 million are continuing. Phase 1 terminal improvements are complete with Phase 2 on schedule for completion in the summer of 2016. Phase 3 will run from summer 2016 to January 2017. The City of Pasco and the Port of Pasco have entered into a 50 -year interlocal agreement for the City to provide ARFF (Aircraft Rescue and Firefighting). Terms of the most recent iteration of the agreement, dated April 20, 2015, prescribes what each signatory's responsibility. Key elements are: • Port will provide full access to the airport fire station to the City. • City will provide ARFF services. • City provides equipment for firefighting, EMS, and hazardous materials. 18 FAA, Enplanements at Primary Airports (Rank Order) CY10, ACAIS (Air Carrier Activity Information System). y_ y,.1Le Final Report 85 nsulimg htcrno ,o ­l Page 137 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 • Port provides ARFF equipment. • Specificities for shared payment of utilities, facility maintenance, training costs, and inspection services. • Requirements for staffing and minimum skills qualifications. • Port designates the City Fire Chief to be the Airport Fire Chief. In consideration of the services provided by the City to the Port, the Port will compensate the City the amount of $699,996 in 2016. Increases in payment beginning in 2017 are based on the actual cost of personnel. While ARFF services are required for airport operations, there are benefits to collocating ARFF, EMS, and fire services in an on-site facility. For the airport, colocation offers more emergency resources within a shorter response time. For the Department, PFD personnel can gain a depth of knowledge of the airport property. For both the Port and City, there are cost sharing benefits. Requests for ARFF services and response activity at the airport have remained relatively flat. Adequacy of the Current ARFF Response Capability at the Tri -Cities Airport Airport and PFD administrators describe a positive working relationship that is beneficial to both parties. A study of ARFF was conducted by Safety & Security Instruction and W.A.M.D.I. Aviation Consultants, LLC, for the Port, the City, and the PFD in 2013. The study concluded that the Port and City are working together and currently the airport maintains all requirements for Federal Aviation Regulation (FAR) 139 in relation to the ARFF program.19 The Port of Pasco and the Pasco Fire Department developed a stated set of mutual goals for ARFF (Aircraft Rescue Fire Fighting) for the Tri -Cities Regional Airport. 1. To have ARFF personnel more proactive in airport safety and security during daily airport operations. 2. To form a more effective and efficient partnership to deliver customer service that exceeds management and customer expectations within a defined budget. 3. To involve the ARFF team with the airport and all of its tenants. PFD and the Port have addressed and continue to address recommendations made in the 2013 study. One improvement accomplished was increasing ARFF staffing to two personnel to ensure better coverage. This brings to six the number of personnel assigned to Fire Station 82 (Airport Fire Station) per shift. Challenges related to ARFF as identified by the Port include: • Recordkeeping for the FAA (Federal Aviation Administration) Part 139. • Annual FAA evaluation. • Need for a DEF (Discreet Emergency Frequency). 19 Aircraft Rescue Firefighting Study, SSi, Inc. and W.A.M.D.I. Aviation Consultants, LLC, 2013. 86 Final Report Page 138 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 • Securing FAA grant funding for a replacement ARFF unit. • Annual ARFF vehicle pump and sodium bicarbonate testing and fluffing the Purple -K. • Keeping ARFF personnel engaged with little response volume. PFD firefighters certified to perform aircraft rescue firefighting duties (National Fire Protection Association Standard 1003) must meet FAR 139 refresher burn requirements. Additionally, there are other knowledge and skill maintenance requirements in place to meet FAA regulations and job proficiency. They involve FAA rules and regulations, aircraft and airport familiarization, fire behavior, ARFF apparatus, PPE (Personal Protective Equipment), rescue and firefighting procedures, hazardous materials, incident command, and airfield communications. Practical skills include forcible entry and disentanglement; live fire truck operations; live wheel/brake; engine, galley, and cabin fires; and flammable liquids foam firefighting and tactics. Current training of ARFF personnel is the responsibility of the PFD Training Officer. All ARFF personnel receive annual training that meets or exceeds FAR 139 and NFPA 1003 Standards for Airport Fire Fighter Professional Qualifications. PFD is the repository of training records. Initial ARFF certification training is conducted at the Moses Lake, Washington, Airport. It involves 40 hours of basic ARFF training and live - fire burn exercises. Continuing education requirements involve in-house classes, a contactor delivering didactic ARFF specific training to PFD personnel on-site, and live fire burns at Moses Lake. It is beyond the capacity of any fire department to operate and maintain enough resources for every eventuality. For this reason, best practices are for fire and EMS agencies to enter into automatic and mutual aid agreements that are mutually beneficial to the participants. The City of Pasco maintains automatic and mutual aid agreements and contracts with other cities, fire districts, and the Tri -Cities Hazardous Materials Response Team for response to major incidents. FCEM (Franklin County Emergency Management) is responsible for coordinating, establishing, and maintaining the agreements and emergency response plans. Potential Impact to Growth in Pasco Based on the Planned Growth of the Airport With the increase in enplanements, the Port of Pasco revised the airport's 20 -year Master Plan .20 From this information, the Port determined the need to expand and modernize the terminal. The development in progress is the largest expansion and modernization project since the original construction of the terminal.zl Three methods are used to forecast enplanements in the Pasco Airport Master Plan, CAGR (Compound Annual Growth Rate), market share, and socioeconomics.22 The 20 -year master plan forecast enplanements to grow to 337,489 in 2018; this number was exceeded in 2015. Increasing passenger count could translate to more direct flights and the airlines using larger aircraft to serve the Tri -Cities. 20 Pasco Tri -Cities Airport Master Plan Update, prepared by Mead & Hunt, Inc., November 2011. 21 Tri -Cities Airport, Terminal Expansion and Modernization Project. 22 Ibid. Final Report 87 am Page 139 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Even with continued increases in aircraft activity, analysis showed that Pasco's airport runway configuration is expected to be adequate through 50 years; no additional runways are expected .23 A PFD concern in the 2013 ARFF Study was a runway extension may potentially increase air -carrier operations to Index C. The consultants stated, "Expansion of runway system will increase attractiveness of PSC as alternate landing site for large aircraft with emergencies." Lengthening Runway 12 is possible but not likely. According to Port administration, the current configuration of taxiways and the runways' length, width, and strength, can accommodate present operations and have the capacity for most aircraft configurations for the near future. PFD and Pasco have in the past experienced the diversion of a large aircraft to the Tri -Cities Airport. On October 21, 2013, the middle -of -the -night arrival of a diverted B757 which indicated a cargo hold fire necessitated rapid evacuation of passengers. PFD not only supported the diverted flight landing and verified no fire, but also developed support for the feeding and sheltering of 183 passengers and six crew members overnight. This positively demonstrated results of the cooperation between the Port and PFD. Recommendations Relative to Future Deployment Decisions and Response Demand PFD incident commanders and operations personnel need to have a working knowledge of the Pasco Tri - Cities Airport AEP (Airport Emergency Plan). In particular, ARFF personnel require an in-depth understanding and should participate in regular (if not frequent) exercises of the AEP. Per the AEP, the Airport Director and Deputy Airport Director assume the role of agency administrator of incidents that occur on airport property. Customarily and appropriately, their presence at the airport is during regular business hours. Tri -Cities Airport law enforcement officers and ARFF personnel are the first responders for emergency incidents at the airport. This is true for times of scheduled commercial air operations, General Aviation, and during the hours of non-scheduled airline activities. In this capacity, as first on the scene, and in keeping with the AEP and best practices, ARFF personnel would establish command of the incident. With on-going improvements to the Tri -Cities Airport terminal, AEP Annex A, dated January 2012, will require amendments to reflect current conditions. In light of continued construction and terminal improvements, PFD and ARFF personnel should be interacting with airport staff and tenants at least weekly. Recommendation: • Modify AEP Annex A to reflect improvements to the terminal. • PFD and ARFF personnel at Fire Station 82 conduct familiarization and interact with airport staff and terminal tenants weekly. 23 Ibid. 88 Final Report Page 140 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 TRAINING The importance of the initial and on-going training and continuing education of firefighters, EMTs, and paramedics cannot be overstated. The actions of fire department personnel on emergency responses that are less than stellar are generally a direct reflection of a substandard training program. Personnel that receive training that focuses on continuous improvement are safer and more efficient and effective on emergency incidents. PFD has had the luxury of hiring only experienced (lateral entry) firefighters, EMTs, and paramedics. Initial training of new hires begins with an indoctrination while assigned to day shift for ten weeks. During the first year (probation) of employment, task book assignments are completed. The most recent graduates of probation mentor recruits (new hires). This unique method of mentorship has been successful for several reasons. The mentor is familiar with the material having recently completed it themselves, they can relate to what the probationary employee is experiencing, and they are approachable. Following the probation period, personnel need on-going training and skill maintenance. To this end, there has to be a sufficient number of instructors, training grounds, and adequate training materials either internally or available from outside sources. Training sessions should be formal and follow a prescribed lesson plan that meets specific objectives. Additionally, training sessions involving manipulative exercises should include a safety message and have a dedicated safety officer. In this section, ESCI reviews PFD'S training practices, compares them to national and other applicable state standards and best practices and offers recommendations as are appropriate. General Training Competencies The basis for effective training is established standards. There exists a variety of training standards including those from the National Fire Protection Association (NFPA), the International Fire Service Training Association (IFSTA), the International Fire Service Accreditation Congress (IFSAC), and applicable Washington Administrative Code (WAC)24 firefighter safety and training requirements. EMTs and paramedics must comply with the Washington State Department of Health (WADOH) Ongoing Training & Evaluation Program (OTEP) for continued certification. Accountability of PFD personnel at emergency incidents is with the Passport Accountability System. Policies developed in-house outline the use of passports. Safety procedures for training activities are in the PFD health and safety manual. Fire department employees receive monthly training on a rotating variety of selected safety topics. Beyond firefighting and EMS, PFD personnel are involved in a variety of specialized disciplines. Specialized services provided by the department include: • High/Low angle rescue • Swiftwater rescue 24 Chapter 296-305 WAC, Safety standards for Firefighters. Final Report 89 am Page 141 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 • Confined space rescue • Trench rescue • Active shooter • Hazardous materials response • Wildland firefighting • Vehicle extrication Each specialized service requires personnel to have initial and on-going training to maintain the level of skills necessary to operate efficiently and safely. PFD cooperates with other fire departments in the delivery of some specialized services. Hazardous materials response, wildland firefighting, and fire investigation are the most highly organized. There are plans for greater cooperation for additional specialized services including swift water rescue. Firefighters must learn and retain a vast number of skills. Training should be on maintaining skills and acquiring new abilities. This can be accomplished with competency -based training (CBT). CBT is training designed to allow a learner to demonstrate the ability to do something. The key being that they either can or cannot yet do the task that they are learning. They do not have to be better or faster than others, they simply have to demonstrate the task, exercise, or skill well enough to be competent. When a firefighter demonstrates competency to complete a task, the focus can be shifted to advanced training or learning additional skills. PFD uses CBT for evaluating manipulative skills with monthly scheduled exercises for ladders and hose, and quarterly for SCBA (self-contained breathing apparatus). Although scheduled, monthly manipulative skills training is reportedly not always completed. Using CBT, PFD is able to meet WSRB firefighter training requirements. PFD conducts a variety of drill activities involving more than a single fire station or company, including: Night drills Multi -agency drills Inter -station drills Disaster drills conducted Pre -fire planning included in training Annually, multi -company and multi - agency Quarterly, generally Monthly Annually, or with greater frequency Limited; engine companies conduct vulnerability assessments of large commercial structures On-going firefighter training is predominantly for skill maintenance and learning new techniques for established practices. In addition to regular on-going training, a path for developing future company and chief officers should be offered. Placing individuals aspiring to greater responsibility in a position of authority without preparation will often have a disappointing outcome. PFD has developed a task book to prepare a person to be a company officer. 90 Final Report Page 142 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Training Administration Until April 2016, a PFD battalion chief assigned to days coordinated the training program. Coordination of the training program was only one of the various job duties assigned to the battalion chief. ESCI was delighted to be in attendance on the day that PFD promoted a captain to the full-time position of training officer. Kudos: • To PFD and the City of Pasco for creating, funding, and filling the full-time position of training officer. Much of the day-to-day training is the responsibility of on -duty company officers. PFD has had mixed success with officers completing and recording scheduled training activities. It is ESCI's opinion that this will be resolved with the recent addition of a full-time training officer to monitor compliance with training requirements. Training Schedules With the number of skills required for firefighting, it is necessary to assess a firefighter's abilities and skill level. PFD uses CBT for evaluating manipulative skills with monthly exercises for ladders and hose, and quarterly exercises for SCBA (self-contained breathing apparatus). Firefighters complete EVIP (Emergency Vehicle Incident Prevention) training bi-annually and pass a checkout for each vehicle they operate. An annual calendar is prepared with training subjects prescribed for each month. Columns of each major subject area are broken down to include the topic and tasks to be accomplished during the training session. Monthly subjects include hose drill, ladder drill, technical rescue training, ARFF, hazardous materials safety, driving, and SOG (standard operating guideline) review. A sample PFD monthly training schedule is provided in the following figure. Figure 45: Master Training Schedule, January 2015 January Blind Alley Ropes Family Airport ERG Infectious 30-6.2.2 Rope Care of 8's knots Familiarization Review Disease Control & Maintenance Task: Structural PPE Inspection, Safety Belt Inspection (A Shift) Utility and Rescue Rope Inspection (B -Shift Utility Rope, TRT -Rescue Rope, Rescue Harness), Facility Safety Inspection (C Shift) Program Emphasis: Water Rescue Awareness Recommendation: • Define outcomes for training classes. 4) Final Report 91 Page 143 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Training Facilities An effective, standards -driven training program is a vital part of a fire department's safety and accident prevention program and vice versa. Training is especially important for high risk/low frequency scenarios, such as building collapse or rail accidents. Regular participation in an effective and continuous training program results in safer, more efficient, and effective emergency operations. Proficient emergency responders develop confidence in their abilities to handle emergency incidents through regular access to training centers for repetitive drills (skill maintenance and refinement) and to develop new abilities. Emergency responders must be equipped with a balance of knowledge and skills that are periodically exercised in a realistic but safe environment. Modern fire training centers continue to evolve with the blending of suitable space, durable yet adaptable structures, and current technology. Training center facilities must incorporate classroom resources, computer resources, incident simulation equipment, and individualized study resources. While ideally every fire department should have a training facility, practically and financially this is not always feasible. Realistically though, a fire department needs access to an area where firefighters can safely practice and maintain manipulative skill proficiency. Equally important are open spaces that include devices (props) that provide or create the realistic effects associated with fire, EMS, and rescue incidents. Training facilities provide a controlled and reasonably safe environment to simulate emergencies in order to develop and test the skill sets of emergency workers. Training involves both individual and group manipulative skills development in the operation of firefighting equipment and fire apparatus. NFPA 1402: Guide to Building Fire Service Training Centers is a standard that describes the appropriate design and construction of facilities for fire training. 15 PFD contracts with Walla Walla County Fire District #S for use of its training center in Burbank; PFD has also been granted rights to use Kennewick's training facilities on a case-by-case basis. It was reported that the grounds are frequently out of service and unavailable. The Burbank training center has a fire prop and is used for live fire training exercises. PFD will resort to using any space that is available for driving skills training and to practice hose line stretches. Tri -Cities fire departments have had and will continue to have informal discussions on cooperatively developing joint training facilities. Space to deliver didactic instruction involves having adequate classroom facilities with audiovisual capabilities. PFD lacks adequate dedicated classrooms for instruction. The airport fire station (Fire Station 82) has one classroom that can accommodate approximately 24 people. The day rooms at PFD's two other fire stations serve double as classrooms. Large monitors electronically linked through the internet offer simultaneous interactive delivery of lessons to on -duty firefighters. 2s National Fire Protection Association, Standard 1402 Guide to Building Fire Service Training Centers, 2012 Edition. 92 Final Report Page 144 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Recommendation: • Construct or acquire access to a centrally located fire -training center. Training Procedures, Manuals, and Protocols A training manual is the playbook that firefighters use to practice and prepare to operate safely and efficiently. A playbook is used to standardize techniques and processes for individual companies, fire stations, and between shifts. Within a geographic region with interdependency for most fires and larger emergency incidents, it is appropriate that there be a regional training manual. In discussions with Tri - Cities area fire chiefs, there is a willingness to collaborate on a common set or manuals. Recommendation: Develop a common training manual for Tri -Cities fire agencies A single training manual should be broad enough to take in the unique requirements of individual jurisdictions. While one agency has a need for aerial operations, another will need rural water supply tactical operations. Meeting the discreet needs of a fire department will encourage buy -in. PFD has a series of manuals describing practices for hose, ladders, operating motorized fire apparatus, ropes, tactics, hazardous materials, etc. Changes will occur over time in how fire departments operate. It is a best practice to include the adoption date of a manual, a scheduled for review interval, and authorizing signature of the fire chief. Training Record Keeping Individual training records are entered and archived on ERS (Emergency Reporting System), the Department's RMS (record management system). Company -training activities are not logged. Company officers have responsibility for recording training activity. In some instances, company officers have been failing to record training. ERS has the capability to produce reports showing the training received by individual employee, category, or type of training received and number of hours of instruction. As a tool, the RMS can assist in the development of training activities and certification plans. In 2015, 56 PFD personnel received a total of 16,800 hours of training. Fire -related training averaged ten hours per month per employee and five hours of EMS training per month per employee. Other training activities, technical, specialty team, and instruction outside the Department averaged ten hours per month per employee. Company officers must be diligent in recording training activity. Recommendation: • Memorialize training manuals and policies with adoption date, scheduled review interval, and authorizing signature of the fire chief. • Company officers must record training activity accurately and consistently. 4) Final Report 93 Page 145 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 FIRE PREVENTION Fire prevention should be the cornerstone for all activities performed by a fire department. The prevention of fire and loss of life, human suffering (injuries to the public and firefighters), environmental harm, and property damage is the optimum return on investment for fire agencies. Proactive involvement in construction, code enforcement, and educating the public to prevent destructive fires and training the public to survive them is the best accomplishment of fire prevention. There are five fundamental components that together work to create an effective fire prevention program: • New construction inspections and involvement • Code enforcement • Fire safety and public education • Fire cause determination • Statistical collection and analysis New Construction Plan Review and Inspection Plan review and permitting for a new development or building in Pasco is the responsibility of the City's Inspection Services Division. Once constructed, the City will have the responsibility to protect the structure and building occupants. As a result, the City and PFD have an interest and fiduciary duty to ensure that development and building construction meets adopted fire and life safety code. Pasco's issuance of industrial, commercial, and residential new construction permits, along with a wide variety of other construction projects, continues to remain strong. The figure below offers a historical review of the number of building permits issued annually for the last 15 years. 3,000 2,500 2,000 1,500 1,000 500 0 94 Final Report Figure 46: Annual Building Permits Issued, 2001— 2015 LO�� LOl� QIP LO1� LOP Page 146 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 The City adopted the 2012 IBC (International Building Code) and the 2012 IFC (International Fire Code). Amendments to the two model codes that meet local conditions and requirements have been adopted. The model codes and local amendments are applied to all new construction projects. Adoption of the 2015 IBC and IFC code is slated for July 1, 2016. Pasco's Inspection Services Manager and his staff perform reviews of submitted building plans for the City, which may include consultation with a PFD representative for larger projects. Consultation with PFD does not occur on proposed tenant improvements. The Inspection Services Division conducts on- site compliance inspections during construction. Recently the PFD added a part-time employee who is available for consultation during the pre -application process. The Inspection Services Manager holds monthly meetings with a PFD battalion chief for the purpose of updates on pending and progress of projects under construction. During ESCI's onsite visit, interviewees reported that outside of the monthly meetings, there is an open dialogue between the PFD and Inspection Services Manager on any questions or concerns related to construction projects. Recommendation: • Have PFD representative review commercial tenant improvement applications. Advances and an expanding range of construction methods and building products are now being widely used by builders for economy and functionality. This is particularly true of wooden truss roofing systems and wood floor I -joists commonly referred to as lightweight construction. Lightweight construction owes its beginning, at least in part, to a publication developed by the Douglas Fir Plywood Association and first began appearing nearly 50 years ago .26 From an engineering perspective, lightweight materials and construction techniques often outperform traditional dimensional lumber and assembly methods. A downside of lightweight construction is that lightweight constructed trusses and I -joists can quickly collapse during a fire. Because of the potential risk, New York State enacted a law mandating property owners inform first -responders when they build or rehabilitate a building using "truss -type" pre- engineered wood or timber. This information must be stated on the building permit application if truss (lightweight) construction method is being used. For this reason and others, we recommend that a summary list of projects under construction including information on the construction methods be circulated to PFD personnel. Tours of larger building projects during the construction phase will allow PFD personnel to observe construction methods. Recommendations: • On -duty personnel tour larger building projects during the construction phase. • Distribute a summary of active construction projects to PFD personnel. 26 History of Lightweight Construction, APA — The Engineered Wood Association, sourced April 27, 2016. Final Report 95 Page 147 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Code Enforcement Consider that a new building in a community becomes a benefit and a liability for the entire life of the structure. It is in the best interest of the owner of the structure, occupants, and others that frequent the building for it to continue to meet fire and life safety standards. Regular fire and life safety inspections and correcting deficiencies have proven to reduce the frequency of fire incidents, loss of life, and damages. Jurisdictions conducting inspections in almost all public structures had much lower fire losses than those that did not, the fire rate in jurisdictions without code enforcement was more than twice as high as those with code enforcement.27 The same study found that of the jurisdictions with inspection programs, those that used suppression companies for a majority of inspections had lower fire rates than those using only dedicated fire inspectors. The collective bargaining agreement currently precludes fire personnel from conducting code enforcement inspections. In January 2015, the City of Pasco reactivated a Fire Safety Inspection Program through the City's Inspection Services Division. The program has a stated goal to increase fire safety throughout the City and dovetail efforts of the Pasco Fire Department in working toward the City Council's goal to maintain the Class 5 fire insurance rating and lower it over the next few years .28 The program applies to businesses and multiple -family units. The City Council determined to reinitiate a fire inspection program in 2014 following a highly publicized public process. The City of Pasco had not had a formal Fire Safety Inspection Program since 1987. Fire code enforcement and administration is the responsibility of the Inspection Services Division with the Inspection Services Manager holding the title of fire marshal. Certified inspectors are devoted to the inspection program to verify and enforce fire and life safety code compliance. Inspections of existing occupancies classified as moderate risk are bi-annual; high-risk occupancies are inspected annually. The program includes a biennial rental inspection for all properties offered to the public. Of the 2,236 rental units inspected in 2014, 15 rental units failed and three properties were brought into code compliance. Prior to the issuance of a City business license, an inspector from the Inspection Services Division inspects each new business. At the time of the final inspection, a determination is made categorizing the business as a low, moderate, or high-risk occupancy. Factors are the occupancy (business type), type of building construction, size of building, building use, and built-in fire protection systems. Examples of risks are: • Moderate risk — Restaurants, contractors, landscapers with equipment, feed stores, small chemical and storage areas, large retail stores, markets, and taverns 27 Code Enforcement: Critical for a Successful Fire Prevention Program, Fire Engineering, January 1, 2013. 28 Troy Hendren, Inspection Services Manager, City of Pasco Memo, RE: Fire Safety Inspection Program, December 29, 2014. 96 Final Report Page 148 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 • High risk — Food processing plants, chemical plants, agricultural warehouses, auto repair shops, auto body shops, lumberyards, fueling and gas storage and distribution centers There are approximately 1,200 inspectable occupancies in Pasco. Of that number, an estimate is that 1,000 are moderate risk and 200 are high-risk businesses. There were roughly 800 business inspections completed in 2015. Recommendation: • Involve on -duty suppression crews in fire and life safety inspections. This must be negotiated in the current collective bargaining agreement. Firefighters are capable of conducting straightforward, uncomplicated fire and life safety inspections. However, even seemingly "simple" fire code compliance inspections can be complicated. Having on - duty personnel participate in high-risk fire and life safety inspections allows them to observe the situation they could face in the event of a fire. Time spent by on -duty personnel inspections could be leveraged to develop a pre -incident fire plan. Fire and Life -Safety Public Education Program The purpose of public fire and life safety education is to minimize the number of emergencies and training the community in appropriate actions to take should an emergency occur. Life and fire safety education provides the best chance for minimizing the effects of fire, injury and illness to the community. Additionally, public education can correlate to firefighter safety. As an example, arriving at the scene of a house fire, the first arriving fire officer finds that the residents have all evacuated safely and are accounted for in a meeting location. Their actions have accomplished the first priority of the fire department, life safety, and the firefighters can concentrate on fire suppression. Public fire and life safety can be a simple or an in-depth program covering a variety of topics. Example topics include: fire extinguisher -training, smoke detector education and installation, CPR, first aid courses, fall prevention, home fire safety, fire prevention materials in multiple languages, fire brigade training for business, and many others. Even the largest fire departments cannot cover all fire and life safety topics and so a fire department needs to decide where to direct resources. Official establishment of PFD's public education program occurred recently. Historically, PFD's public education program was limited to providing annual E.D.I.T.H. (Exit Drills in the Home) education to first and third grade elementary students. Estimates are that 3,000 students participate in the program annually but there is little data on previous education actions, outcomes, or effectiveness before this year. Since July 2015, public education activities have included: • Senior citizen smoke alarm program in cooperation with the American Red Cross. The program installs smoke detectors and/or batteries and provides in-home voluntary fire safety inspections. Final Report 97 Page 149 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 • Monthly PSAs in collaboration with a local radio station. • Participation in community events including Cinco De Mayo festivities. • Fire station tours. • Public fire safety presentations. The process of collaborating and regionalizing the public education activities with fire departments in the Tri -Cities area has begun. Planning for a regional community risk reduction program is set to kick-off in late 2016 and run into fiscal year 2017. Blurred geopolitical boundaries in the Tri -Cities area makes it appropriate that some public education activities be delivered regionally. The Public Education Committee creates monthly reports documenting public education activities. PFD has three certified public fire educators assigned to the program. Fire educators receive a specialist incentive of 2 percent of top -step firefighter pay. Community Risk Reduction A significant trend in the fire service nationally is a concept called Community Risk Reduction (CRR). CRR is an integrated approach to risk management that marries emergency operations and prevention strategies into a more cohesive approach to reducing risks in any community. It includes the fire department partnering with the community, non-profit organizations, and private sector agencies with a mission nexus to an identified community risk. The concept starts with the fire department mining data to quantify community risk. Once the community risks have been identified, they are prioritized based on frequency of emergency service demand or consequence (to the victim, to the community, to the local economy). Upon prioritizing the risks, strategies are developed to mitigate the risks. These strategies are incorporated into a CRR plan, which integrates resources across the fire department, partner agencies and the community to implement the various strategies in an integrated way. After plan implementation, the results are reviewed to determine the impact on the risks. Adjustments are made, as necessary, based on the results and the process is refined and continuously re -implemented. The risks are not limited to structure fires. They can include falls, drowning, interface exposure, or any risk requiring fire department response. Risk can also be localized by station area. Station captains, in collaboration with fire prevention staff, can develop and manage a station -specific CRR plan as a subset of the fire department's plan. Recommendation: • Develop a comprehensive Community Risk Reduction plan. Use Vision 20/20 as a resource. 98 Final Report Page 150 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Kudos: • PFD and the City of Pasco are commended for their commitment and investment in fire and life safety education. Evidence is the assignment of four public educators on shift to the program. Fire Investigation Program According to NFPA Standard 921,29 there are four possible determinations when investigating the causes of fire: • Accidental fire cause • Natural fire cause • Incendiary fire cause • Undetermined fire cause Accurately determining the cause of fires often provides clues to preventing future incidents. Identifying fires that are set intentionally (incendiary), along with the identification and/or prosecution of the responsible parties, can prevent additional fires. If the cause of a fire is natural or accidental, it is also of great value in knowing and understanding its origin. It is of value in identifying where to direct fire prevention and public education efforts to reduce or prevent reoccurrences. PFD has four internal personnel available for fire cause determination. There is one fire investigator assigned to each shift and a program manager on days. Two of the fire investigators have certification from the National Association of Fire Investigators, National Certification Board as Certified Fire and Explosion Investigators (CFEI) and two are in the process of being certified. Fire investigators receive a specialist incentive of 2 percent of top -step firefighter. There is a depth of internal and external resources available to PFD fire investigators. PFD participates in the Tri -County Fire Investigation Task Force and collaborates with the law enforcement on investigations. Pasco Police Department (PPD) has assigned an investigator to work with PFD investigators on fire investigations. Equipment is available for investigations, as are additional personnel for larger fire incidents. PFD investigators are responsible for photographing and scene documentation. As a part of fire investigations, the PPD secures and manages physical evidence that is collected. Over the past 12 months (April 26, 2015, to April 25, 2016), there were 277 reported fires. Per Revised Code of Washington (RCW), PFD investigates each fire to determine cause. 30 Of the 277 reported fires, four were determined to be of natural cause, 49 incendiary, and 44 of undetermined origin. Some investigations are less formal and only documented in the PFD's RMS (Record Management System) by 29 NFPA 921: Guide for Fire and Explosion Investigations, (National Fire Protection Association 2014). 30 RCW 43.44.050, Reports and investigation of fires—Police powers, 1996. { Final Report 99 Page 151 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 the incident commander. A certified investigator investigates those fires considered to be of suspicious origin, having significant loss, or by determination of the incident commander. Pre -incident Planning Pre -incident plans give firefighters information on specific structures and processes and are a tool for firefighters to engage in strategy and tactical tabletop discussions before an emergency occurs. Pre - incident planning involves evaluating protection systems, building construction, contents, and operating procedures that may influence emergency operations. A firefighter typically works in an alien environment of heat, darkness, confusion, and extreme danger. Often, a firefighter's first visit to a building is when he or she is summoned to an emergency at the facility; the very time that the internal environment of the structure may be at its worst. Contrary to Hollywood's portrayal of the inside of a building on fire, visibility is likely to be nearly zero due to smoke. A lack of familiarity with the layout of a structure can easily cause a firefighter to become disoriented and subsequently suffer injury. It is important that firefighters and command staff have accurate information readily at hand to identify hazards, direct tactical operations, and understand the proper use of built-in fire resistive features of structures. This is accomplished by routinely touring structures, developing pre -incident plans, and conducting tactical exercises — either on-site or tabletop. The standards set forth in NFPA 1620, Standard for Pre -Incident Planning, guide the development of pre -incident plans. To have value, pre - incident plans need to be current. Pre -plans should be distributed to all mutual/automatic aid partners. An ideal pre -incident planning system uses standardized forms and protocols. Data is collected in a consistent format and presented in a manner that permits commanders and emergency workers to retrieve it quickly and easily. All require the use of consistent methods for collection, verification, storage, presentation, and update of emergency plans. PFD pre -fire plan development is in its infancy with first plan iterations designed as a one-page overview of buildings for company officers. Final format and design of pre -fire incident plans has not yet occurred. Deployed pre -fire plans will be available in emergency response vehicle MDTs (mobile data computers/terminals). A sample is provided below. 100 Final Report Page 152 of 280 9 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 47: PFD Pre -Incident Plan Template 2X4 North 22nd Avenue - Avalon Ilca]Lh & Rehabibution C'enler 6u1dir7 Fo-11wrimllon Srgla dory, melll'2lwarl buldr —k—td oh— lorry bMck m•oonsrokr olib. nooru plmerky lawUnpr vnkh rail rao BnIr end parl.lano or m"od rod lNohod Win aophMl. Lhk•{N& lFan err caobrK L LoLr"rmillln an Lba. -��i 0 a 4 E J* it I —_ !G C.". AUTOtiv,n,ULL Innk FIX Flr• Pwl Spdnk Nr florfLPO [Yr•ck r�sol Wamr I Am Thi. �o39,Si7oc,_r-A F'+Wh a rohadktrskokd— Nrrnrl. 24 hwve o doM. ILarnortl -.I G3 6od hacl Yklrwilh {G rrrudrrA roams. Recommendations: M aInlononu Foom,+a Rlca b3 r*hd arpin irp F6 orfimmo. FCCOMO&PXLIC err rl co-k:ukad an melnlonear edam. MaInlononco Srpmrvh.:r b Brod Shlw i; alkw houm lho key to M aInlonenro a —ilabla it khr Tail hik—Iy; SLollom ALo !, r I oo are p—Fd<d by PA— Sosrrllp rM!I.LFJ!'f. Thw■ Ii i FH' LhiA a Ira u11Y3a !hr ra nc ■ oar Iho rarlh —Im of kha p-oprhy,. Thorn ki o pwlmokw d—m Ihar 1h L weak Adore of lha lxaldnF IYrrkk'i ■czrmb4lkV i¢r rriodoropwa11— Thwo Ir rm rc f omni. Thwo le a ck Mp—rd —1—V Focalyd ra ea i.hr M.I t --r Boom. PUUVIhT: 71 -am err khror a pxriko ilorip Bream Aar porkabhr BOG irto MA here IPa oNyt prooeodpwo m olio. • Create a procedure for pre -incident plan development. FM FLOWCALCULATi an 'X IN O P M F f4Involmoord zM lh I—d-onord 5756 3,4I—d-oonk 9925 Fulhr I rwoi`»d'. 57399 • Set a goal and objectives for completion of pre -incident plans. Statistical Collection and Analysis The U.S. Fire Administration states that, "A compelling reason for documenting fire and EMS incidents is a legal requirement.i31 Insurance companies, victims, regulatory agencies, and others may require documentation of the facts surrounding an incident. Incident reports of fire response can yield a bevy of insight. Proffering elementary data in fire department annual reports is common. However, the details can be beneficial to fire departments by yielding information into the origin of fires, how people are being injured, and the geographic locations where events are occurring in a jurisdiction, among other evidence. PFD uses Emergency Reporting System as an RMS for recording incident data. Analysis of response data occurs in-house. An annual report is prepared for the Pasco City Council. Analysis is typically done by 31 Fire Data Analysis Handbook, U.S. Fire Administration, Second Edition, FA 266/January 2004, page 1. ►B5£P f Final Report 101 Page 153 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 the PFD staff for a three-year historical period (although PFD has the ability to search further) to identify trends or areas of concern. PFD'S RMS has limited analytical capabilities and PFD makes use of it to the software's ability. Occasionally, PFD has used the services of an outside specialist to validate RMS data and to assist in identifying/validating trends. The fire investigation team conducts informal analysis of fire investigation data. This analysis has proven effective. On several occasions, this informal analysis has assisted the Pasco PD, including the investigation and prosecution of a nuisance burner. The fire investigation program is relatively new to PFD, and they are working to formalize the data analysis process. Recommendation: • Complete formalization of the fire investigation and incident analysis process. Similar to plans review, fire and life safety inspections, fire cause determination, and analysis, PFD and the City have made constructive strides by dedicating personnel resources to their public education program. The next step is to draft procedures and policies outlining how information and data from each program area is captured, analyzed, and reported. 102 Final Report Page 154 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 FIRE DEPARTMENT PLANNING The fire service nationally creates and gathers large volumes of data in the performance of their duties, both from their emergency response activities and in preparation for and anticipation of large-scale disasters. However, many of these same organizations do not analyze the data sufficiently to evaluate effectiveness and adjust as necessary to become more effective or efficient. The Pasco Fire Department is an exception to this unfortunate trend. While there are areas for improvement, PFD does quite a lot, given the resource constraints it faces. There are two major types of planning fire departments should employ: emergency preparedness and response planning and administrative planning for the future of the organization. Each of these are described in the following pages, as well as how PFD fares in these major categories. Emergency Preparedness & Response Planning As emergency response agencies, fire departments must thoroughly understand their community risks. These risks must be quantified. There are numerous risk/consequence or risk/probability matrices available; but regardless of the labels on the axes, they usually fall into one of the quadrants in the following figure. Figure 48: Risk/Probability Matrix32 High __ L 14igh-Level Risk Risk r a a T P F O Low -Level Medium -Level Risk Risk Low Low Impact of Risk High As the risk is quantified generally into one of the four quadrants, a decision is made based on the level of risk. Communities cannot create a zero chance of a risk, which would indicate there is no risk. Likewise, there cannot be 100 percent chance of a risk, since that would make it a certainty, not a risk. Every community must come to grips with an acceptable level of risk, recognizing that it is improbable, impractical, and unaffordable to eliminate risk in a community. Using a matrix helps fire department 32 "Risk Impact/Probability Chart: Learning to Prioritize Risks." Risk Impact/Probability Chart. N.p., n.d. Web. 22 June 2016. �Lft7, Final Report 103 —ulimg htcrno ,o ­l Page 155 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 officials determine approximately where the line is between an acceptable and unacceptable risk. It is important to note that for the individuals directly involved in an incident, it is never considered an acceptable risk. The quadrants in the previous figure may be defined as follows. • Low impact/low probability — Risks in the bottom left corner are low level, with acceptable consequences if the incident occurs. These can often be considered an acceptable risk and require no further action. • Low impact/high probability — Risks in the top left corner are moderate level — if the incident happens, the fire department can usually handle it with existing resources. However, effort should be given to reduce the likelihood that these incidents occur. This is where community risk reduction strategies pay significant dividends to a community. • High impact/low probability — Risks in the bottom right corner are high level if they do occur, but they are very unlikely to happen. Risks in this quadrant are prime candidates for training and contingency planning. A fire department may spend time and energy preparing for such an incident and may even acquire specialized equipment and other non -staff resources to prepare for this risk. These risks also lend themselves well to community risk reduction strategies, such as public education, community engagement, and code enforcement. • High impact/high probability — Risks toward the top right corner are critical. These should be the highest priorities for the fire department and for the community. Aggressive action is required, such as staffing for these risks, equipping for these risks, and engaging the community in risk reduction and preparedness. Once the community risks are identified and appropriately categorized, plans of action are developed consistent with their category. In many instances, high-risk facilities are preplanned in the event of an incident occurring there. Fire personnel become very familiar with these facilities, understanding what risks each of these facilities poses and what features the building has that can be used to gain a tactical advantage, such as area separation walls or built-in fire deluge systems. These facilities are known as target hazards. PFD has been working with the City's Inspection Services Manager to identify these buildings since 2015. The PFD engine company crews use the Occupancy Vulnerability Assessment Profile (OVAP) to identify the buildings which fall into a "maximum" or "significant" rating. To date, PFD has identified 27 such buildings in its service area out of the over 300 buildings evaluated. The Department is currently developing incident scenarios through a fire simulation software platform on those identified buildings that can be assigned to the crews or provide a guided discussion at the shift level. Further, for those buildings that have been identified that meet the risk levels, PFD has developed a one-page pre -incident "site plan" that is uploaded to the CAD system and is accessed by the crews on scene by hyper -links on the response page of the Mobile Data Terminals (MDTs). A key component of response planning is developing a critical task analysis and deployment plan for various incident types within the community. These elements are collectively referred to as Standards of Cover. 104 Final Report Page 156 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 As mentioned in the Staffing Section of this report, many fire departments have developed a Standards of Cover. Applying the principles of risk analysis and practical emergency response strategies and priorities, fire departments can address, in general terms, how they will respond to a variety of emergency incidents that may occur. Developing such a document serves to reinforce the particular department's approach to mitigating emergencies and helps to inform both policy makers and the community's citizens about the differences in response, such as to a single-family house fire as opposed to an apartment building or a commercial/industrial occupancy. Standards of Cover perform a safety function to the extent that they serve to remind both firefighters and their chief officers of the limits of what can be prudently accomplished at an emergency scene. The creation and the promulgation within the department of such a document can have a lasting effect upon the effectiveness of the agency. Recommendations: • Continue developing a complete database of all "maximum" or "significant" facilities in the PFD service area. • Identify all non -facility risks (transportation systems and weather extremes) and develop target response plans for the high-level risks. • Develop and publish a Pasco Fire Department -specific Standards of Cover. Administrative Planning Administrative planning is often an underappreciated process. It does not have the urgency of response planning and is therefore easy to put off to a later date. Many fire departments do not fully appreciate the importance of these plans. There are multiple types of administrative planning devices. The most common are master planning, strategic planning, capital improvement planning, apparatus and equipment replacement planning, and personnel planning. Some elements of capital improvement planning, apparatus and equipment replacement planning, and to a lesser extent personnel planning are included in master plans. A master plan is essentially a long-range plan of the community served by the fire department. It identifies the current conditions that exist in the community and assesses land use and development plans for the community, as well as the urban growth boundaries for potential future growth. Population and service demand growth are projected at least ten years into the future, and the impact of that growth is identified. Recommendations are made in a master plan which address critical infrastructure gaps or gaps which will occur if the projected growth is not responded to appropriately and in a timely manner. A strategic plan is of shorter duration, typically three to five years, and is internally focused. In this type of planning process, citizen -stakeholders are interviewed to identify their attitudes, priorities, and Final Report 105 mulimg htcrno ,o ­l MW Page 157 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 concerns as it relates to the department. Internally, a SWOT Analysis (Strengths, Weaknesses, Opportunities, and Threats) is conducted. Reconciling the citizen -stakeholder feedback with the internal SWOT analysis results provides a clear picture of the organization's environment. This environmental scan shapes the strategic initiatives the department should focus on. Within each strategic initiative, multiple goals and subordinate objectives are established, complete with timelines, outcome measures, and responsible parties. A strategic plan is in essence a three to -five year internal work plan for a department. Pasco Fire Department has an apparatus and equipment replacement plan that extends over 15 years into the future. While it does not have a capital improvement plan in place, this master plan is intended to address those issues. The results of the capital facility needs are intended to be inserted into the City's overall Capital Improvement Plan. It is commendable that the Pasco Fire Department has recognized the importance of administrative planning by embarking on this master planning effort. The recommendations contained in this master plan, if executed, will help PFD serve the community well into the future with appropriate infrastructure in place in advance of the growth that drives an increase in service demand. PFD does not have a current strategic plan, but the proper order for these plans to take place suggests that a strategic plan follow a master plan, not the other way around. Recommendation: • Consider conducting a strategic plan at the conclusion of the master planning process. 106 Final Report Page 158 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 CAPITAL ASSETS AND ASSESSMENT OF CURRENT INFRASTRUCTURE Regardless of an emergency service agency's financing, if appropriate capital equipment is not available for the use by responders, it is impossible for a fire department to deliver services effectively. Two primary capital assets that are essential to the provision of emergency response are facilities and apparatus (response vehicles). The following is an inventory and assessment of the capital facilities and apparatus/equipment Pasco Fire Department relies upon to provide services. Facilities Figure 49: Station 81 Address: 310 N. Oregon St Station 81 serves as the administrative offices and headquarters station. It houses an engine and medic unit, each staffed with two (four -person minimum assigned to the station). The administrative offices are cramped with no room for expansion; the circulation to the administrative offices follows a confusing path. Ambulance billing is conducted in an open space, leading to I confidentiality issues. SURVEY COMPONENT OBSERVATIONS STRUCTURE -- STATION 81 Construction type Wood frame Date 11-30-1999 Seismic protection/energy audits No Auxiliary power Diesel Generator Condition Fair Special considerations (ADA, mixed gender appropriate, storage, etc.) Meets ADA standards and is mixed gender appropriate. Storage is minimal Square footage 6,200 FACILITIES AVAILABLE Exercise/workout Yes Kitchen/dormitory Yes Lockers/showers Yes Training/meetings No Washer/dryer No FACILITIES AVAILABLE Sprinkler system Yes Smoke detection Yes Security No Apparatus exhaust system Yes 0 � '11­plll� 11, 1— C—ulimg htcrno ,o ­l Final Report 107 Page 159 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure S0: Station 82 Address: 3502 Varney Ln. (Airport) This is a six -bay station on airport property, minimum six personnel, maximum seven -_- personnel staffing. Two stay on site for ARFF Iligresponses to the airport. Houses an ARFF unit, a Stryker unit, a ladder truck and a medic unit. The station is also home to a reserve engine and miscellaneous trailers for operations support. Poor internal flow, impeding rapid turnout times. Gaps in exterior walls indicate settling problems. STRUCTURE -- STATION 82 Construction type Cinder Block Date 03-13-2006 Seismic protection/energy audits No Auxiliary power Diesel Generator Condition Fair/Poor Special considerations (ADA, mixed gender appropriate, storage, etc.) Meets ADA standards and is mixed gender appropriate. Storage is adequate. Square footage 10,710 FACILITIES AVAILABLE Exercise/workout Yes Kitchen/dormitory Yes Lockers/showers Yes Training/meetings Yes, occupancy of 27 Washer/dryer No FACILITIES AVAILABLE Sprinkler system Yes Smoke detection Yes Security No. Required to be locked at all times due to FAA rules. Apparatus exhaust system No - budgeted for 2017 108 Final Report rascr • Page 160 of 280 Figure 51: Station 83 Address: 3203 Road 68 SURVEY C STRUCTURE -- STATION 83 Pasco Fire Department (WA) Emergency Services Master Plan 2016 This is a two -bay station (with four bay storage building out back) and a minimum of four personnel, maximum five staffing. The crew splits response on an Engine and a Medic Unit (two each). Extremely tight living quarters. Construction type Wood frame Date 12-04-1998 Seismic protection/energy audits No Diesel Generator Fair Auxiliary power Condition Special considerations (ADA, mixed gender appropriate, storage, etc.) Meets ADA standards and is mixed gender appropriate. Storage is minimal Square footage Not Available FACILITIES AVAILABLE Exercise/workout No Kitchen/dormitory Yes Lockers/showers Yes Training/meetings Washer/dryer No No FACILITIES AVAILABLE Sprinkler system Smoke detection Yes Yes Security No Apparatus exhaust system Yes C—ulimg htcrno ,o ­l Final Report 109 Page 161 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 52: Vehicle Storage (Station 83 Annex) Address: 3203 Road 68 (directly behind) STRUCTURE -- VEHICLE STORAGE BUILDING (STATION 83 ANNEX) Construction type This building serves as an annex located Date directly behind Station 83. The building Seismic protection/energy audits stores seasonal apparatus and equipment, No Picture Available as well as exercise equipment. While not Condition convenient, the Station 83 crew does have Special considerations (ADA, mixed gender appropriate, storage, etc.) access to the exercise equipment while on Square footage duty. I SURVEY COMPONENT OBSERVATIONS STRUCTURE -- VEHICLE STORAGE BUILDING (STATION 83 ANNEX) Construction type Steel Frame Date 02-27-2009 Seismic protection/energy audits No Auxiliary power No Condition Good Special considerations (ADA, mixed gender appropriate, storage, etc.) N/A -Building is all storage Square footage 3,500 FACILITIES AVAILABLE Exercise/workout Yes Kitchen/dormitory No Lockers/showers No Training/meetings No Washer/dryer No FACILITIES AVAILABLE Sprinkler system No Smoke detection No Security No Apparatus exhaust system No 110 Final Report rascr Page 162 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 53: Station 84 Address: 1208 Road 48 This unstaffed fire station was acquired by PFD from Franklin County Fire District #3 as an asset transfer due to annexation. It is not well suited as an operational fire station. No Picture Available The apparatus bays are small, with low overhead for modern fire apparatus. The crew quarters are not designed for shift accommodation. The PFD also owns the adjacent home, giving the combined property expansion potential. STRUCTURE -- STATION 84 Construction type Cinder Block Date 1958 Seismic protection/energy audits No Auxiliary power No Condition Poor Special considerations (ADA, mixed gender appropriate, storage, etc.) Does not accommodate personnel assignments well. Not ADA or mixed gender appropriate. Very limited storage. Square footage 1,920 FACILITIES AVAILABLE Exercise/workout No Kitchen/dormitory Yes Lockers/showers No Training/meetings No Washer/dryer No FACILITIES AVAILABLE Sprinkler system No Smoke detection Yes, battery only Security No Apparatus exhaust system No Facilities Discussion The PFD facilities are collectively marginal at best from a design and function standpoint. The physical location of the stations from a service delivery standpoint is addressed in the Service Delivery and Performance section of this report. Station 81 is crowded as a result of combining the administrative offices with the fire station. Station 82 that serves the airport well but not necessarily the surrounding portion of the city the airport sits within. Final Report 111 Page 163 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 The airport itself acts as a barrier to the more populated areas that are physically closest to the station. The station is poorly designed, impeding rapid turnout for crews assigned there with a wall separating the apparatus bay into two segments. Gaps in exterior walls may indicate building settling or poor construction. Station 83 is a small station made more tolerable by the addition of the annex behind the station. The annex located behind Station 83 is an inexpensive but functional facility that houses seasonal apparatus and equipment. Station 84 is an acquired facility from Franklin County Fire District #3 and is wholly inadequate as an operational fire station. The facility is small, is not designed to house a shift crew, nor is it adequate to house most modern fire apparatus. None of the fire stations have washers and dryers for crews to launder bedding or uniforms, requiring crews to bring potentially biohazard -contaminated clothing home to launder. There is only one training room amongst all of the stations, which may facilitate centralized training for the Department, but does not accommodate individual crew training sessions, which is a more common need. Stations that house crews are protected by a fire sprinkler system and smoke detectors. Recommendations: Station 81 • Relocate the administrative offices out of Station 81. — Consider collocating the administration with a new fire station designed to accommodate both a functioning fire station and the administrative offices. • Remodel Station 81 to convert the existing administrative offices into more living quarters. Station 82 • Evaluate exterior wall cracks to determine potential settling issues. • Interior dividing wall in apparatus bay impedes rapid turnout by crews. Breaching this wall to facilitate rapid turnout should be explored. • Complete the installation of the apparatus exhaust system slated for 2017. • Focus on facility security as required by FAA regulations. Station 83 • Relocate Station 83 with additional training room and additional living space. Station 84 • Consider temporary use of this facility for deployment of a peak activity unit. • Relocate Station 84 as per recommendations in the Service Delivery & Performance section of this report. Apparatus The Pasco Fire Department maintains a high quality fleet of response vehicles that are generally newer and clearly well maintained. The overall condition of the fleet was found to be generally good to excellent. This is partly due to the fleet maintenance division of the Public Works Department for the 112 Final Report Page 164 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 City of Pasco. If heavy work is required to be performed on the pump, tank, or other elements of the suppression function of the unit, repairs are contracted to a commercial fire apparatus repair facility in Spokane by certified Emergency Vehicle Technicians (EVTs). The high quality of the fleet is also significantly due to the apparatus replacement schedule the City maintains for all of its apparatus. The City maintains a 15 -year replacement schedule for all of the fire apparatus, which has funding allocated annually from the General Fund or ambulance utility fund. An inventory of fire apparatus, configuration, and condition for each station is provided in the following figure. Figure 54: Apparatus Inventory and Condition Apparatus E2811/#3137 Engine T1 2014 ApparatusStation 81 Rosenbauer New Staffing 2 CapacityDesignation 1,500 .. 750 E2861/#3119 Engine T6 2002 Ford F-550 Good 2 125 250 M2821/#3136 Ambulance T2 2014 Dodge 4500 New 2 N/A N/A UT280/#3127 Staff Car 2010 Chevy 1500 Good 1 N/A N/A UT281/#3122 Staff Car 2005 Chevy 2500 Good 1 N/A N/A UT282/#3139 Command 2015 Chevy Tahoe New 1 N/A N/A MO281/#3138 Staff Car 2014 Ford F250 Good 1 N/A N/A FB281 L2811/#3134 Rescue Boat Type Ladder T1 2016 Year 2012 22' Rescue Boat ApparatusStation 82 ModelApparatus Make & Rosenbauer New Good 3 Staffing 2 200 CapacityDesignation 2,000 N/A .. 400 R2841/#3125 Rescue T4 2006 Ford F550 Good 2 N/A N/A M2822/#3135 Ambulance T2 2014 Dodge 4500 New 2 N/A N/A E2814/#3124 Engine T1 2006 HME Reserve N/A 1,500 750 AR281 ARFF 2008 Oshkosh Good 1 1,500 1,500 AR282 ARFF 1990 Oshkosh Good 1 1,500 1,500 Tender 2822 Tender T2 --- M923 A2 6X6 New Build 1 500 2,000 M2829/#3131 Apparatus E2813/#3121 AmbulanceT2 Engine T1 2011 2003 Chevy 4500 ApparatusStation 83 Central States Reserve Good N/A Staffing 2 N/A CapacityDesignation 1,500 N/A .. 750 M2823/#3133 Ambulance T2 2012 GMC 4500 Good 2 N/A N/A E2863/#3132 Engine T6 2012 Ford F-550 New 2 125 250 E2819/#3116 Engine T1 1999 HME Reserve N/A 1500 750 A2828/#3130 Ambulance T2 2009 Chevy4500 Reserve N/A N/A N/A 4 Final Report 113 Page 165 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 SERVICE DELIVERY AND PERFORMANCE Service Demand Study The following figure displays Pasco Fire Department service demand for the previous five calendar years. The annual incidents displayed below represent all incident types including mutual/automatic aid given to neighboring fire jurisdictions. Figure 55: Service Demand, 2011- 2015 .= 5,000 1- 4,000 3,000 2,000 1,000 0 2011 2012 2013 2014 2015 Annual Incidents 4,238 4,400 4,341 4,715 5,103 PFD service demand increased by over 20 percent (20.4 percent) during the time period displayed in this figure. The following figure uses National Fire Incident Records System (NFIRS) incident type definitions to categorize incidents as "Fires" (structures, vehicle, brush, any responses categorized as a 100 series incident in NFIRS), "EMS" (all calls for medical service including motor vehicle accidents [MVAs] and rescues, any responses categorized as a 300 series incident in NFIRS), and "Other" (false alarms, hazmat incidents, service calls, all other NFIRS incident series). 114 Final Report Page 166 of 280 100% 80% 60% 40 20% 0% Incident Type Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 56: Incident Type, 2014-2015 Incidents Fires 5.4% Other 15.7% EMS 78.9% This figure demonstrates that EMS incidents represent the majority of service demand in the PFD service area. As the primary provider of BLS and ALS emergency medical first responder and transport service in Pasco, EMS incidents comprise nearly 79 percent of PFD service demand. Incidents coded as a fire represent 5.4 percent of service demand during 2014 and 2015. This is more than twice the industry norm for fire demand. All other incident types make up nearly 16 percent of PFD service demand. Temporal Demand It is also useful to evaluate service demand temporally in order to determine if there are specific trends during certain periods where staffing can be modified to better fit the demand. The following figures display total service demand during 2014 and 2015, summarized by various measures of time. 10% 9°% 8°% 7°% 6% 5% 4% 3% 2°% 1% 0% Figure 57: Service Demand by Month of the Year, 2014-2015 ���e� O`�o��t ����e` `e��e,t Final Report 115 Page 167 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Service demand varies within a range of 2.4 percent throughout the year. In general, the lowest service demand occurs during December, January, and February. July and August demonstrate the greatest service demand in this figure. 16% 14% 12% 10% 8% 6% 4% 2°% 0% Figure 58: Service Demand by Day of the Week, 2014-2015 Sunday Monday Tuesday Wednesday Thursday Friday Saturday As with monthly service demand, service demand varies throughout the week. Again, the range is relatively narrow (slightly less than 2 percent). Figure 59: Service Demand by Hour of the Day, 2014-2015 mon Q Q Q Q Q Q Q a Q Q Q o a a a a a a a a a a a —1 N m� M�O r, W M o� Z� N m� Ln L-0 r` W M o PFD service demand correlates with the activity of people, with workload increasing during daytime hours and decreasing during nighttime hours as shown in this figure. Incident activity is at its highest 116 Final Report rascr • Page 168 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 between 10:00 AM and 6:00 PM. Over 64 percent of calls for service occurred between 08:00 AM and 08:00 PM. There is a significant and predictable increase in service demand during the day. This provides an opportunity for PFD to anticipate increased workload and improve response performance by deploying additional apparatus during periods of peak activity. Geographic Service Demand In addition to the temporal analysis of service demand, it is useful to examine the geographic distribution of service demand. Using incident location data provided by PFD, ESCI plots incident locations and calculates the mathematical density of 2014 and 2015 service demand in the PFD service area. Figure 60: Geographic Service Demand —All Incident Types, 2014-2015 PFD Study Area Incident Density, 2014-2015 Incidents per Square Mile 04 Less than 10 C3 11 to s0 C3 51 to 150 C3 151 to 300 06 More than 300 LA Pasco Fire Department Study Area PFD Fire Station N Staffed ' Unstaffed ilCity of Pasco15 Pasco UGB f County Boundary Maes U 7 2 3 t ,00" PFD service demand is concentrated in the central core area of Pasco, between Station 81 and Highway 395. Additionally, the commercial corridor along Road 68 and the residential neighborhoods north of Interstate 182 experience higher incident density. The majority of the incidents displayed in this figure are EMS incidents (78.9 percent). The following figure displays 2014-2015 fire incidents. �Lft7, Final Report 117 —ulimg lntcrno ,o ­l Page 169 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 61: Geographic Service Demand —All Fires Incidents, 2014-2015 00 Fire incidents are the least frequent incident type in the data set. However, incidents categorized as Fires are distributed throughout the study area in a pattern similar to the overall incident data. Distribution Study The distribution analysis presents an overview of the current deployment of facilities, apparatus, and personnel within the Pasco Fire Department service area. 118 Final Report Page 170 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 62: Study Area PFD currently provides fire protection, EMS first response and transport (ALS and BLS), hazmat, and rescue service within the City of Pasco. In addition, PFD operates Aircraft Rescue and Fire Fighting (ARFF) apparatus at the Tri -Cities Airport. The City of Pasco encompasses approximately 37 square miles. There are islands of unincorporated Franklin County inside the City of Pasco. Through an inter -governmental agreement (IGA), PFD and Franklin County Fire District #3 (FCFD#3) have signed an automatic aid agreement which ensures that the closest available resource is dispatched to emergency incidents in these areas. The same IGA transferred ownership of the FCFD#3 Station 32 to PFD (labeled as Station 84 in the figure above). In the figure below, ESCI utilizes Washington Office of Financial Management (OFM) population (2015 estimate) and traffic analysis zone (TAZ) data to display population density Pasco area. Using National Fire Protection Association (NFPA) population classifications, population density is categorized as urban, suburban, and rural. ')'-"'Y5,,,,iiza Final Report 119 —ulimg htcrno ,o ­l Page 171 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 63: Population Density, Office of Financial Management (OFM) 2015 Population Estimate Study Area Population Density-OFM TAZ Data - 2015 Estimate Population per Square Mile r 500 -Rural 500 to 1,000 -Suburban a 1,000 -Urban EL ' Pasco Fire Department ss Study Area PFD Fire Station N Staffed Unstaffed ~ 10 City of Pasco s .•r•.� g- Pasco LIGB . i r County Boundary Miles eINO The population density inside Pasco is largely urban in nature. The majority of area categorized as rural or low density (less than 500 per square mile) inside the Pasco Urban Growth Boundary (UGB) is zoned for industrial land use; or currently undeveloped land slated for future development and population growth. The overall population density inside of Pasco is approximately 1,844 per square mile. The Washington Surveying and Rating Bureau (WSRB) is a statewide insurance industry organization that evaluates fire protection for communities across Washington. A jurisdiction's WSRB rating is an important factor when considering fire station and apparatus distribution since it can affect the cost of fire insurance for fire district residents and businesses. To receive maximum credit for station and apparatus distribution, WSRB recommends that all "built upon" areas in a community be within 1.5 road miles of an engine company. Additionally, a structure should be within five miles of a fire station to receive any fire protection rating for insurance purposes. In the following figures, ESCI examines PFD fire facility distribution by WSRB distance criteria over the existing road network. 120 Final Report Page 172 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 64: Station Distribution, WSRB Criteria Approximately 28 percent of the road network inside Pasco is within 1.5 miles of a PFD station. The entire PFD service area is within five miles travel of a PFD station. PFD is currently rated as a Class 5 fire department (Class 1 represents exemplary fire protection). Similar to engine company criteria, WSRB recommends that ladder companies (aerial apparatus) be placed at 2.5 -mile intervals in areas with buildings over three stories in height. Final Report 121 Page 173 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 65: Aerial Apparatus Distribution, WSRB Criteria The PFD aerial apparatus currently placed at Station 82 is well placed to respond throughout the PFD service area. The WSRB Public Protection Classification program only addresses fire suppression activities and is primarily concerned with the geographic coverage of property. For jurisdictions such as PFD that respond to all types of emergencies, the travel time required to respond from a fire station to any type of emergency call for service is of equal importance. The following figures demonstrate travel time over the existing road network. Travel time is calculated using the posted speed limit and adjusted for negotiating turns and intersections. 122 Final Report Page 174 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 66: Travel Time Model, NFPA Criteria Figure 66 demonstrates PFD travel time capabilities from the currently staffed PFD fire stations. National consensus standards, such as the NFPA 1710,33 specify that career staffed, urban fire departments should deploy resources such that 90 percent of emergency service demand can be reached in four minutes or less travel time. Pasco City Council has adopted a travel time standard of six minutes travel time for the arrival of the first apparatus on scene. The following figure displays the portions of the PFD service area within six minutes or less travel time of a staffed fire station. Note that the street network data provided to model travel time does not include data for the Tri -Cities Airport. However, examination of aerial photo data reveals that the entire airport complex is well within four minutes travel of Station 82. 33 NFPA 1710, Standard for the Organization and Deployment of Fire Suppression Operations, Emergency Medical Operations, and Special Operations to the Public by Career Fire Departments (National Fire Protection Association 2010). .p"cys,,,,iiza Final Report 123 nsulfing ht—.a ,—A MW Page 175 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 67: Potential Travel Time Model, PFD Response/Travel Time Model As illustrated in the figure above, the majority of Pasco is within six minutes travel time of a PFD staffed station. More importantly, the following figure demonstrates the percentage of historical service demand (2014-2015) that is within six minutes or less travel time of a PFD staffed fire station. 124 Final Report Page 176 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 68: 2014-2015 Service Demand and Six Minutes Travel Time Model Approximately 95 percent of the incidents displayed in this figure occurred within six minutes travel time of a staffed fire station. The travel time model in this figure displays potential travel time capability, assuming all apparatus are in quarters and available to respond. The following figure uses GIS data provided by PFD to display actual travel time performance in 2015 summarized by the PFD geographic fire management zones (FMZ). Final Report 125 Page 177 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 69: Actual Travel Time Performance by Fire Management Zone, 2015 Using an approximately 0.25 -mile grid, PFD has established fire management zones (FMZ) for the PFD service area. The Department is able to track the distribution of incidents and actual travel time performance within each FMZ. As opposed to the previous travel time models, which model potential travel time capability, Figure 69 demonstrates actual travel time performance within a distinct geographic area. As displayed in this figure, 2015 actual travel time performance did not meet the PFD travel time standard of six minutes in approximately 33 percent of the PFD service area. The use of geographic FMZ's is an effective tactic to pinpoint areas where traffic delays, lack of street network connectivity, or responses from a more distant station (due to concurrent incidents) negatively affects actual response performance. Recommendation: • Improve street networks for improved response time performance in areas where compliance is not achieved due to poor circulation (such as east -west of State Route 395). • Add Emergency Vehicle Preemption technology to signalized intersections for improved response times. _ 126 Final Report Page 178 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Concentration Study The concentration analysis examines PFD's ability to assemble multiple resources (both apparatus and people) in a timely manner. The following figure displays the concentration of PFD stations in the study area in eight minutes or less travel time. This is to ensure that enough people and equipment arrive soon enough to safely control a fire or mitigate any emergency before there is substantial damage or injury. The eight -minute travel time criteria is based on NFPA 1710. The NFPA 1710 Standard specifies that the full first alarm assignment for a moderate risk structure fire (single story residential structure) should arrive within eight minutes travel time, 90 percent of the time (90th percentile). Figure 70: Station Concentration, Staffed Stations The PFD full first alarm assignment for a structure fire calls for 11 personnel and apparatus from all three staffed fire stations. Figure 70 demonstrates that only a small portion of the core area of Pasco is within eight minutes or less travel time of all three of the PFD stations. Pasco City Council has adopted a travel time goal of 12 minutes for the arrival of the full first alarm assignment to a fire suppression event (measured at the 90th percentile). The following figure demonstrates the portions of the PFD service area that are within 12 minutes or less travel time of all three staffed fire stations. Final Report 127 Page 179 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 71: Full First Alarm, 12 Minutes Travel Time (PFD Travel Time Goal) At 12 minutes or less travel time, PFD is capable of assembling a full first alarm throughout the majority of the service area. Again, this figure models potential travel time assuming all apparatus and personnel are available. In 2015, PFD required over 22 minutes to meet the adopted standard for a full first alarm (11 personnel) for a fire suppression event 90 percent of the time. Note that the PFD full first alarm assignment of 11 personnel does not meet industry best practice 34 recommendations of 14 to 16 personnel for a moderate risk structure fire. Examination of the 2015 Performance Measures Report reveals that in 2015 PFD met the 12 -minute travel time goal for a full first alarm for 50 percent of fires suppression events. By increasing the staffing on existing engine companies and increasing the number of engine companies, PFD increases the effective response force for structure fires to within industry best practices and regional norms. Increasing the staffing on engine companies reduces the reliance upon medic unit staffing being transferred to the engines, which leaves the EMS response element vulnerable. 34 Center for Public Safety Excellence/Commission on Fire Accreditation (CPSE/CFAI) Standards of Cover, 5th Edition. 128 Final Report Page 180 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Reliability Study The workload of emergency response units can be a factor in response time performance. The busier a given unit, the less available it is for the next emergency. If a response unit is unavailable, then a unit from a more distant station (or mutual/automatic aid department) must respond, increasing overall response time. Although fire stations and response units may be distributed to provide quick response, that level of performance can only be obtained when the response unit is available in its primary service area. Unit hour utilization (UHU) measures the amount of time that a unit is committed to an incident. The larger the number, the greater the unit's utilization and the less available it is for assignment to subsequent calls for service. The following two figures display the total time PFD apparatus were committed to an incident in 2014 and 2015 and expresses this as a percentage of the total hours that year. Figure 72: 2014 Unit Hour Utilization (UHU) AR281 41:25 8:58:25 0.10% AR282 32:45 3:16:29 0.04% BC281 23:39 104:05:07 1.19% E2811 18:23 448:38:23 5.12% E2813 21:38 500:13:30 5.71% E2819 19:48 214:50:32 2.45% E2861 33:47 19:42:15 0.22% E2863 35:37 13:39:07 0.16% L2811 18:54 308:11:03 3.52% M2821 31:46 905:15:21 10.33% M2822 31:42 970:40:56 11.08% M2823 36:30 798:49:30 9.12% M2824 35:59 250:40:36 2.86% M0281 25:45 55:48:09 0.64% R2841 25:32 4:40:57 0.05% T0281 1:10:28 46:58:47 0.54% Figure 73: 2015 Unit Hour Utilization (UHU) AR281 31:26 7:51:28 0.09% AR282 51:04 3:24:17 0.04% BC281 21:21 310:31:22 3.54% E2811 18:01 501:59:15 5.73% E2813 19:51 497:22:23 5.68% E2819 21:08 59:52:02 0.68% Final Report 129 Page 181 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 E2861 1:23:54 85:18:00 0.97% E2863 42:45 34:54:31 0.40% L2811 17:51 464:50:18 5.31% M2821 30:47 1015:50:58 11.60% M2822 31:16 1059:07:52 12.09% M2823 35:53 962:25:43 10.99% M2829 47:20 24:27:07 0.28% M0281 25:54 44:27:46 0.51% R2841 10:06 1:30:51 0.02% T0281 1:38:35 57:30:40 0.66% Not surprisingly, the PFD transport medic units display the highest UHU rates. These units respond to nearly 80 percent of current service demand. Transport time to the hospital, patient handoff, report writing, and restocking increases the time medic units are unavailable. On average, medic units are committed to an incident between 30-35 minutes. The first out fire apparatus at each of the PFD stations all demonstrate similar UHU rates in the range of 5 to nearly 6 percent. The average time an engine was committed to an incident varies from approximately 18-20 minutes. Industry best practice documents35 suggest that UHU rates for individual apparatus in the range of 25 to 30 percent for fire and EMS units can lead to employee burnout issues and can negatively affect station and unit reliability. Currently UHU rates in the study area do not exceed these levels. Note that as unit hour utilization increases, not only are units less available for emergency responses, but they are also less likely to complete other duties, such as inspections, training, public education, and maintenance. PFD should monitor unit hour utilization to ensure that response performance and other duties are not negatively affected. The overall UHU rate for all PFD apparatus increased from approximately 53 percent to over 58 percent between 2014 and 2015. It is important to understand that PFD's response protocols necessitate Medic Unit crews to merge with their sister fire apparatus when a multi -unit fire response is dispatched (i.e., structure fire), resulting in a four -person fire unit and a non -staffed Medic Unit. This is also dependent upon the medic units and their sister fire engines being in quarters and available for the crews to merge. If the medic unit and fire engine are separated when the dispatch occurs, they respond to the fire incident separately. In either case, medical incident response capability is compromised in favor of the critical need for the additional staffing on the structure fire response. As the UHU for medic units increases above their current activity levels, failure rates (the frequency a unit is unable to achieve its response time objective to its own area) will increase and response times will degrade. Engine staffing will be an important factor to consider as the Medic Unit UHU approaches 25 percent. 3s Center for Public Safety Excellence/Commission on Fire Accreditation (CPSE/CFAI) Standards of Cover, 5r" Edition. 130 Final Report Page 182 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Simultaneous or concurrent incidents can affect a fire department's ability to muster sufficient resources to respond to additional emergencies. The following figure demonstrates the number of concurrent incidents experienced by PFD in 2014 and 2015. Figure 74: Concurrent Incidents, 2014-2015 Concurrent Total Percen Incidents Incidents Concurr� 2014 1,521 4,715 32.3% 2015 1,843 5,103 36.1% Over 30 percent of 2014 and 2015 PFD service demand occurred while another incident was in progress. The number of concurrent incidents increased from 1,521 to 1,843 between 2014 and 2015. With over 36 percent of the service demand occurring concurrently in 2015, the increase over 2014 reflects 21 percent growth year -over -year. PFD has identified the frequency of concurrent incidents as an issue that negatively affects PFD response performance. In addition to tracking the overall occurrence of overlapping incidents, PFD tracks the percentage of instances of overlapping incidents within each station's service area. In other words, how many times was a station committed to an incident when another incident in the same station area occurred? The following figure displays the percentage of concurrent incidents that occurred within each of the PFD first due station areas. Figure 75: Concurrent Incidents by Station Area, 2014-2015 Station 81 12.5% 15.4% Station 82 12.4% 13.2% Station 83 10.4% 12.3% In 2015, Station 81 exhibits the highest percentage (15.4 percent) of concurrent incidents. Station 83 demonstrates the lowest percentage (12.3 percent) of concurrent incidents. All three PFD stations were committed to an incident over 10 percent of the time when another incident occurred in the same station's service area. Note that between 2014 and 2015, the frequency of concurrent incidents increased by an average of almost 3 percent in each of the PFD station areas. Response Performance Summary In the performance summary, ESCI reviews current PFD response performance. The Department provided ESCI with 2014-2015 incident and apparatus response data recorded and stored in the PFD records management system software program. As required by the Revised Code of Washington (RCW)36 the Pasco City Council has established response performance goals and provides a report 36 RCW 35.103 and 35A.92: Fire Departments -Performance Measures Final Report 131 Page 183 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 documenting response performance annually. The following figure displays the current PFD response performance goals and the Department's actual response performance during 2015. Fieure 76: Response Performance Goals and Performance. 2015 Fire 63% Suppression 5:59 90.1% 2:00 Response 12:00 (NFIRS 100- 199) 50% Full First Alarm - 93.1% Fire Suppression NA Response 1:52 First Arriving 6:00 Medical Unit 2:00 (BLS or ALS) 50% First Arriving ALS 5:21 92.9% 2:00 Unit 6:00 Hazardous 67.6% N/A 2:00 Material 2:15 Technical 3:28 58% 2:00 Rescue 84.6% ARFF N/A Wildland 2:00 Overall 2015 Response 2:00 Performance 2:53 63% 6:00 5:59 90.1% NA NA 12:00 22:31 50% 1:51 93.1% 6:00 6:20 88.1% 1:52 93.2% 6:00 5:21 92.9% 3:14 50% 6:00 5:21 92.9% 1:37 91.7% 6:00 8:11 67.6% N/A N/A 3:00 2:15 100% 3:28 58% 6:00 7:48 84.6% 2:06 88% 6:00 6:02 89.8% The data displayed in this figure and the PFD Annual Performance Report meets the intent of RCW 35.103 and 35A.92. RCW 35.103 and 35A.92 specify that fire departments establish levels of service, types of service, and performance objectives (e.g., turnout time and response time). These elements are to be reported every year. Turnout time is defined as, "...the time beginning when units receive notification of the emergency to the beginning point of response time". Response time is defined as, "...the time that begins when units are enroute to the emergency incident and ends when the unit arrives on scene". Industry best practice documents such as the Center for Public Safety Excellence and the Commission on Fire Accreditation (CPSE/CFAI) Standards of Cover document and the national consensus standard NFPA 132 Final Report Page 184 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 171037 recommend that fire departments track and report all of the components of total response time listed as follows: • Call Processing Time — The amount of time between when a dispatcher answers the 911 call and resources are dispatched. • Turnout Time —The time interval between when units are notified of the incident and when the apparatus are enroute. • Travel Time — The amount of time the responding unit actually spends travelling to the incident. • Total Response Time — Total Response Time equals the combination of "Processing Time," "Turnout Time," and "Travel Time." The following figure displays the performance recommendations from the NFPA 1710 standard. Figure 77: NFPA 1710 Response Performance Recommendations Response Call Processing 60 Seconds @ 901Percentile 60 Seconds @ 90th Percentile for EMS Turnout Time 80 Seconds @ 90th Percentile for Fire Travel Time (First unit on scene -Fire or EMS) 4 Minutes @ 901h Percentile Travel Time (First arriving ALS unit) 8 Minutes @ 90th Percentile Travel Time -Full First Alarm (Moderate risk -structure fire) 8 Minutes @ 90th Percentile Call Processing Time In Franklin County, the Franklin County Communications Center serves as the public safety answering point (PSAP) for 911 emergency calls. The communications center is also responsible for dispatching police, fire, and EMS agencies in Franklin County. As part of the annual performance report, PFD reports call processing time performance data provided by the county communications center. In 2015, the dispatch center met the NFPA 1710 criteria for call processing time (60 seconds) approximately 53.3 percent of the time. As reported, 90 percent of PFD incidents were dispatched in 116 seconds or less. The Franklin County Dispatch Center is a countywide multidisciplinary agency and call processing time is not under the direct control of the PFD. However, Department leaders need to be aware of call processing time performance. ESCI commends PFD for monitoring call processing performance and encourages the Department to work cooperatively with the dispatch center to work toward meeting the national standard. Turnout Time As displayed in Figure 76, the PFD turnout time standard is two minutes (120 seconds) or less for all types of emergency incidents (measured at 90 percent). NFPA 1710 calls for turnout times of 60 seconds for EMS emergencies and 80 seconds for fire emergencies. Overall, PFD apparatus were enroute to 90 37 Center for Public Safety Excellence/Commission on Fire Accreditation (CPSE/CFAI) Standards of Cover, 5th Edition., NFPA 1710, Standard for the Organization and Deployment of Fire Suppression Operations, Emergency Medical Operations, and Special Operations to the Public by Career Fire Departments (National Fire Protection Association 2010). { Final Report 133 Page 185 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 percent of emergency incidents in 2 minutes 6 seconds or less. Further examination of the data in Figure 76 reveals that for certain types of incidents (structure fires, wildland fires, hazmat), PFD turnout time performance exceeds the adopted goal by nearly 60 to 90 seconds. Turnout time is one area of the overall response performance that field personnel have at least some ability to control; given good training, information concerning current performance, and facilities that allow for rapid and efficient movement of personnel. PFD has identified turnout time performance as an area for improvement. Travel Time The Pasco City Council adopted travel time standard is six minutes or less travel time for the arrival of the first unit on scene at any type of emergency incident (measured at 90 percent). NFPA 1710 standard specifies a travel time of four minutes or less for the arrival of the first unit on scene at fire or EMS emergencies. Overall in 2015, the first PFD apparatus on scene required 6 minutes 2 seconds to travel to 90 percent of incidents. Note that the PFD travel time standard for ARFF incidents at the Pasco Airport is three minutes; PFD met the standard for 100 percent of ARFF incidents in 2015. In addition to the performance standards for the arrival of the first unit on scene, PFD identifies travel time performance goals for the arrival of a full first alarm at a fire suppression event and the arrival of the first advanced life support (ALS) unit at an EMS incident. As displayed in Figure 76, PFD only meets the standard for a full first alarm 50 percent of the time. PFD ALS apparatus arrive at nearly 93 percent (92.9 percent) of ALS EMS emergencies in six minutes or less travel time. Note that the NFPA travel time standard for the arrival of an ALS unit is eight minutes or less travel time if part of a first responder BLS system that provides a travel time of four minutes or less. Travel time is potentially the longest component of total response time. The distance between the fire station and the location of the emergency influences total response time the most. The quality and connectivity of streets, traffic congestion, and geography all play crucial roles in travel time performance. The use of traffic control technology (signal pre-emption devices), closest unit dispatch using automatic vehicle location (AVL), and mobile data terminals with vehicle routing software are examples of using modern technology to reduce the travel time and improve response performance. Note that PFD is pursuing all of these technological means to improve response performance. ESCI commends PFD and City of Pasco leaders for these efforts. The travel time models in the Distribution Study demonstrate that PFD apparatus have the potential to reach over 90 percent of service demand in six minutes or less travel time. Figure 76 shows that PFD overall actual travel time performance is slightly over six minutes (06:02 at 90 percent). However, PFD is unable to assemble adequate resources from the three currently staffed stations to assemble a full first alarm assignment to mitigate a fire suppression event beyond the capabilities of a single engine. Additionally, as discussed elsewhere in this report, future growth and increasing service demand will negatively affect travel time performance in the future. 134 Final Report Page 186 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Total Response Time Industry best practices recommend tracking and recording the individual components of total response time. By tracking the individual components of total response time, fire jurisdictions are able to identify and correct specific deficiencies. PFD appropriately follows the provisions of RCW 35.103/RCW 35A.92 Fire Departments: Performance Measures, in establishing the metrics of its performance. The following figure displays PFD overall emergency response performance for 2014 through 2015. Non -emergent incidents, mutual or automatic aid responses given outside of Pasco, cancelled calls, data outliers, and invalid data points have been removed from the data set. 2,000 1,800 1,600 c 1,400 E_ 1,200 4- 0 0 1, 000 a = 800 v a 600 v L U. 400 200 C Figure 78: PFD Overall Response Performance, 2014-2015 0000000000000000000000000000000v 00000000000000000000000000000000 0 c1 N M'zT M t.0 N W M O­1NM'IT MlDNWM0 HNM V Ml0 r,WM0 0000000001 1i1�i—i i1�1a4 1i1fV NNNNNNNNNM- V V V V V V V V V V V V V V V V V V V V V V V V V V V V V V Response Minutes � Frequency -4—Cumulative Percent 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Note that call processing time is not included in the calculation of response time in this figure. Although PFD monitors call processing time, the data provided to ESCI did not include the time the 911 center received the initial call, therefore response performance is measured from the time PFD is dispatched to the arrival of the first unit on scene. This is a commonly used measurement of response time, especially for agencies such as PFD that are dispatched by a separate dispatch center. The most frequent response time in the data displayed above occurred between five and six minutes. Cumulatively, PFD units arrived at over 73 percent (73.2 percent) of emergency incidents in six minutes or less from the time PFD was dispatched to the incident. The first unit on scene arrived at 90 percent of emergency incidents in 7 minutes 15 seconds or less from the time units were dispatched. In ESCI's experience, Pasco Fire Department's response performance compares favorably to that of similarly configured fire jurisdictions, which provide similar services to comparable service areas and population. PFD is to be commended for providing a high level of service with a relatively low number of resources when compared to other fire jurisdictions. iAL7, Final Report 135 amulimg htcrno ,o ­l Page 187 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 PFD has appropriately established performance standards that meet the requirements of the Revised Code of Washington and allow PFD leaders to identify deficiencies and areas for improvement. Additionally, PFD performance goals are achievable, fiscally responsible, and appear to meet community expectations. Note that NFPA 1710 as referenced throughout the Response Performance Summary is simply a point of reference. The NFPA standard is not a mandate or codified. However, NFPA 1710 is a national consensus standard and should be viewed as a desirable goal. Looking to the future from a response performance perspective, the Pasco Fire Department faces three challenges. The first challenge is to maintain or improve on the currently adopted PFD response performance standards. The second challenge is to reduce the time required to assemble adequate resources to handle higher risk incidents or provide additional resources to deal with multiple simultaneous incidents. The third challenge is to increase the assembly of resources to achieve an effective response force. Mutual and Automatic Aid Systems There are numerous mutual aid agreements, both formal and informal, in place between fire, police, and emergency medical agencies in the Tri -Cities area. Mutual aid is typically employed on an "as needed" basis where units are called for and specified one by one through an incident commander. Automatic aid agreements differ from mutual aid agreements in that under certain mutually agreed upon criteria, resources from the assisting agency are automatically dispatched as part of the initial response. These agreements facilitate closest unit dispatch to emergencies in boundary areas and allow for the dispatch of additional apparatus and personnel to specific predefined emergencies. The following figure displays PFD mutual and automatic aid activity by frequency and by hours in 2015. Figure 79: Mutual and Automatic Aid, 2015 PFD Received 55 234.29 25.43 PFD Gave 298 149.34 25.39 Examination of the data reveals that approximately 61 percent of aid received by PFD involved fire incidents. Approximately 66 percent of the aid given by PFD involved EMS incidents. The frequency of assistance PFD provides other departments is much higher than PFD receives, but the time spent providing assistance versus the time spent receiving assistance tells another story. The frequency of aid given by PFD is high relative to what it receives, but the amount of time PFD commits to providing assistance to others is significantly lower than it receives from others. One primary purpose of mutual or automatic aid agreements is to improve the regional application of resources and staffing. Cooperative efforts between jurisdictions are an effective means to bolster a community's fire protection resources or to reduce unnecessary redundancy and overlap between communities. This is especially important in an area such as the Tri -Cities. As a metropolitan area with 136 Final Report Page 188 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 an estimated population of over 270,000, demand for emergency services is amplified in the individual communities that make up the Tri -Cities. Technological issues related to passing emergency dispatch information between the Franklin and Benton County Communications Centers hampers effective automatic aid between Tri -Cities fire jurisdictions. ESCI encourages PFD to work cooperatively with other Tri -Cities fire jurisdictions and the county dispatch centers to resolve technological barriers. Also, consider establishing a single regional dispatch center which would handle emergency communications for all Tri -Cities emergency service providers. Incident Control and Management PFD uses the Incident Command System (ICS) for tactical incident control and the National Incident Management System (NIMS) as its standard management protocol. These methodologies for managing emergency incidents are widely accepted industry standards and are incorporated appropriately into PFD emergency and daily operations. The Department's SOG manual addresses the use of the incident command system (ICS) on emergency scenes. ICS training is included in the annual training schedule. An emergency scene accountability system (Passport System) is utilized to insure firefighter safety and accountability. PFD effectively utilizes the ICS and NIMS for emergency and non -emergency operations. Final Report 137 Page 189 of 280 Page 190 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Future System Demand Projections In this section, ESCI projects and analyzes future system demand in the PFD service area. Future demand is largely dependent on changes over time to population, demographics, economics, and the local infrastructure. This analysis utilizes data from the U.S. Census Bureau, the Washington Office of Financial Management (OFM), and the City of Pasco Comprehensive Plan. POPULATION GROWTH PROJECTION Population History The Washington Office of Financial Management (OFM) estimates the 2016 population of Pasco as approximately 70,560 as of July 2016. The following figure illustrates historical population change in Pasco from 1980 through 2016. Figure 80: City of Pasco Population History, U.S. Census and Washington OFM Data, 1980-2016 80,000 70,000 60,000 50,000 40,000 30,000 20,000 10,000 0 1980 1990 2000 2010 2016 Population 18,428 20,337 32,066 59,781 70,560 (Average Annual Growth 3.24% 1.04% 5.77% 8.64% 3.01% Rate 10% 9% 8% 7% 6% 5% 4% 3% 2% 1% 0% This figure demonstrates the rapid growth in Pasco, especially between 1990 and 2010. Although the average annual growth rate has slowed, the population of Pasco grew by over 18 percent between 2010 and 2016. The following figure uses OFM estimates from 2010 through 2016 to examine the annual growth rate in the Tri -Cities (Pasco, Kennewick, and Richland) area. Final Report 139 Page 191 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 81: Tri -Cities Annual Population Change, 2010-2016 OFM Estimates 5% -, 0% 2010- 2011 2011- 2012 2012- 2013 2013- 2014 2014- 2015 2015- 2016 Kennewick 1.01% 0.66% 1.66% 1.69% 0.76% 1.06% ■ Pasco 2.04% 2.74% 4.68% 3.31% 0.69% 3.40% ■ Richland 1 2.15% 1 1.63% 1 2.53% 1 1.84% 1 1.90% 1 0.62% Pasco demonstrates the greatest population growth in the Tri -Cities area during the time period displayed in this figure. This may be attributed to factors such as annexation of portions of the unincorporated islands of Franklin County into the City of Pasco or new development given the amount of land available for development inside the City. Population Projections The Washington State Growth Management Act (Chapter 36.70A, RCW) authorizes the Washington OFM to produce a range of population forecasts at the county level. City and county planners use the OFM projections to coordinate planning for growth within their respective jurisdictions. The following figure displays the most recent OFM population projection for Franklin County and a projection for the City of Pasco based on the OFM population projection for the county. 140 Final Report Page 192 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 82: Franklin County and City of Pasco Population Projection 180,000 160,000 140,000 120,000 100,000 80,000 60,000 40,000 20,000 0 L� 2015 1 2020 1 2025 1 2030 1 2035 1 2040 * Franklin County 87,755 100,926 115,142 130,284 146,103 162,900 ■ City of Pasco 68,240 80,741 92,114 104,227 116,882 130,320 Currently the population of Pasco represents approximately 79 percent of the population of Franklin County. The City of Pasco Comprehensive Plan estimates that the population of the city will represent 80 to 85 percent of the county population by 2027 (the planning period of the current Comprehensive Plan). In the City of Pasco projection displayed above, ESCI applies a value of 80 percent to arrive at a population of 92,114 in Pasco by 2025 (approximately 35 percent growth) and demonstrates the population nearly doubling by 2040 (nearly 91 percent growth by 2040). Note that this analysis uses the OFM "Moderate Growth Rate", which appears to correspond closely to the actual growth in Franklin County. SERVICE DEMAND PROJECTION In evaluating the deployment of facilities, resources, and staffing, it is imperative to consider potential changes, such as population growth, that can directly affect emergency workload. Changes in service demand may require changes and adjustments in the deployment of staffing and capital assets in order to maintain acceptable levels of performance. For the purposes of this study, ESCI uses the population forecast for the City of Pasco presented above and multiplies this by a per capita incident rate derived from historical service demand for 2014 and 2015. This analysis provides a picture of potential service demand through 2040, based on population growth in the PFD service area. The results are displayed in the following figure. Final Report 141 Page 193 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 83: Projected Service Demand, 2015 through 2040 12,000 12,000 10,000 10,000 8,000 8,000 6,000 6,000 4,000 4,000 2,000 2,000 0 0 2015 2020 2025 2030 2035 2040 � EMS 4,011 4,761 5,432 6,146 6,892 7,685 � Other 810 949 1,083 1,225 1,374 1,532 Fires 282 328 374 423 475 529 Total 1 5,103 6,038 6,888 7,794 8,740 9,745 PFD service demand grew by over 20 percent in the last five years. Based on projected population growth, PFD can expect to see service demand continue to increase. Fires (of all types) demonstrate the lowest rate of increase. This reflects a national trend and can be attributed to improvements in building codes and fire prevention over the last several decades. EMS is expected to continue to be the predominant factor affecting service demand. Other incidents (including haz-mat, alarm sounding, and service calls) not involving actual fires are predicted to increase in part due to the use of automatic alarm systems, which decrease the number of actual fires but increase service demand. It is not the intent of this study to be a definitive authority for the projection of future population in the service area but rather to base recommendations for future fire protection needs on a reasonable association with projected service demand. Since population growth and human activity is a primary driver of emergency service demand, it is important to have a projection of the future size of the community. Although population projections can vary, and may change over time, it is clear that PFD will continue to be an emergency service provider to a growing population. Planning should begin now to maintain the resources needed to meet the continuing demand for services. 142 Final Report Page 194 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 COMMUNITY RISK ANALYSIS Community risk is assessed based on a number of factors: the service area population and population density, the demographics of the population, local land use and development, and the geography and natural risks present within the community. These factors affect the number and type of resources (both personnel and apparatus) necessary to mitigate an emergency. The following figure examines population density in the PFD service area. Figure 84: Population Density, OFM 2015 Traffic Analysis Zone Data Pasco Fire Department 95 Study Area PFD Fire Station H Staffed' vw#_ r .* Unstaffed v go City of Pasco 5 Pasco UtaB e'F, County Boundary Miles D i 2 3 Ll Study Area Population Density-OFM TAZ Data - 2015 Estimate Population per Square Mile 335 < 500 -Rural 500 to 1,000 -Suburban > 1,000 -Urban llx—a As noted earlier, the population density within the current PFD service area is predominantly urban. Approximately 79 percent of the population of Franklin County resides in Pasco. Comparing Figure 84 to the incident density maps in the Service Demand Analysis demonstrates the strong correlation between service demand and population density. Demographics The Washington State Growth Management Act (GMA) and the City of Pasco Comprehensive Land Use Plan ensure that the projected population growth in Pasco will occur inside the city limits or urban growth boundary. Infill and development of currently undeveloped land inside the Pasco UGB will increase the population density (human activity) and community risk in the PFD service area. V.ft7, s Final Report 143 amulfing ht—.a ,—A Page 195 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 In addition to the distribution of the population, the demographics of the population can affect the amount of service demand and the risk within a community. The following figure displays the population by age group within the City of Pasco service area compared to Washington State. Figure 85: Study Area Population by Age, 2014 U.S. Census American Community Survey (ACS) 40% 35% 30% 25% 20% 15% 10% 5% 0% Under 5 5 to 14 years 15 to 24 25 to 49 50 to 64 65 or Over years ■ City of Pasco State of Washington The 2014 Census Bureau American Community Survey (ACS) estimates the median age in Pasco as 28.3 years. The estimated median age in Washington State is approximately 37.4 years. Compared to the state, the percentage of the population over 65 is significantly lower in Pasco. However, the population group over age 65 is the fastest growing age group in the nation. National medical industry studies suggest that patients over 65 years of age are three times more likely to access local emergency services than other age groups. NFPA studies indicate the population segments over 65 or less than 5 are at higher risk for fatalities in residential fires. The following figure displays additional demographic factors that can affect community risk in the PFD service area. Figure 86: PFD Study Area Demographics, 2014 2014 US Census American Community Survey (ACS) Median household income $54,700 $60,294 Owner -occupied Housing 66.3% 62.7% Persons without health insurance 20.6% 12.9% Personal Income Below Federal 20.5% 13.5% Poverty Level The demographics displayed above are factors which indicate a population that is more likely to use fire department services than other populations. Individuals with lower incomes and no health insurance are more likely to use local EMS resources compared to individuals with health insurance and a personal 144 Final Report Page 196 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 physician. A somewhat mitigating factor is that a high percentage of owner occupied homes generally equates to wage earners willing to invest in their community. Land Use ESCI uses the data from the City of Pasco Comprehensive Plan to examine current and future land use within the Pasco Urban Growth Area. Risk is assigned to the land use classifications to present a view of relative community risk. • Low Risk — Areas zoned for agricultural purposes, open space, low-density residential and other low intensity uses. • Moderate Risk — Areas zoned for medium -density single-family properties, small commercial and office uses, low -intensity retail sales, and equivalently sized business activities. • High Risk — Higher -intensity business districts, mixed use areas, high-density residential, industrial, warehousing, and large mercantile centers. The following figure maps relative community risk within the PFD service area using the criteria listed above. d 1 FU 4. amna Pre' ,' Figure 87: PFD Study Area Community Risk and Land Use Study Area 7 -', Community Risk Based on Land Use W Clow—le, KihnewlCkAv f(Cnnf'wick Risk LevelLow Risk � W a E SQ�I.A.ra F' Moderate Risk y :_ls High Risk c N r i Pasco Fire Department Study Area PFD Fire Station Staffed ' Unstaffed dp City of Pasco s rPasco UGB County Boundary Mi9as D 1 2 3 Butw The PFD service area is a mix of low, moderate, and high risk properties. Residential properties are primarily single family dwellings (approximately 90 percent). While single family dwellings are usually Final Report 145 minting htcrno, ,on l MW Page 197 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 categorized as a moderate fire risk, they represent a lower risk when compared to commercial and industrial properties; low density residential areas are classified as low risk in this analysis. Areas classified as moderate risk are predominantly commercial properties or commercial/residential mixed use areas. The areas classified as high risk in this figure represent land designated as industrial, high density residential and high density mixed use. Note that the area east of Highway 395 is primarily designated for industrial land use. Currently, most of this area is undeveloped agricultural land; however, at some time in the future this land will be available for industrial use. It is also helpful when discussing community risk to examine incident data to determine the types of properties that actually generate demand for fire department services. The next figure uses National Fire Incident Reporting System (NFIRS) data provided by PFD to display the actual property use associated with 2015 incidents. 1— Assembly (Restaurant, Bar, Theater, Library, Church, 4.1%Airport Passenger Terminal) 2 — Educational (Private/Public School, Daycare Center) 2.8% 3 — Health Care, Detention & Correction (Nursing Home, 11.0% Hospital, Doctor Office, Jail) 4 — Residential (Private Residence, Hotel/Motel, Residential Board and Care) 56.4% 5 — Mercantile, Business (Grocery Store, Service Station, 4.9% Business Office, Other Retail) 6 — Industrial, Utility, Agriculture, Mining 0.7% 7 — Manufacturing 0.8% 8 — Storage 0.7% 9 — Outside Property, Highway, Residential Street 18.1% Over 56 percent of PFD service demand in 2015 occurred in residential properties, principally one or two-family dwellings. Approximately 18 percent of incidents took place on outside property; over 66 percent of these incidents happened on the street network (including state and federal highways) within the PFD service area. Incidents at properties categorized as health care or detention accounted for 11 percent of 2015 service demand. Nursing homes, doctors' offices, clinics, and hospitals, comprised over 80 percent of service demand in the health care category. The remaining incidents were distributed at various other property types as displayed above. Transportation Risk The nature and configuration of the transportation network through a fire jurisdiction can affect the response capabilities of emergency services and the types of risk present in the fire department's service area. This is especially true in the PFD service area. The following figure displays the elements of the transportation network in the PFD service area. 146 Final Report Page 198 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 88: PFD Study Area Transportation Network Three limited access highways (Interstate 182, Highway 395, and Highway 12) transect the Pasco area. The Burlington Northern and Santa Fe Railroad (BNSF) operates rail lines and a major switching yard within the city. The Port of Pasco operates a water transportation freight facility on the Columbia River and the Tri -Cities Airport is a FAA Index B commercial airport. The three highways that run through the PFD service area provide for rapid travel through the service area. However, limited access onto and across the highways can negatively affect travel time to some portions of the service area. Additionally, these transportation routes produce increased service demand due to traffic related emergencies. As discussed previously, incidents on the transportation network represented over 18 percent of PFD service demand in 2015. Rail lines in the PFD service area are a risk due to the nature and volume of the materials transported or handled. Large amounts of chemicals, flammables, and toxic material are transported daily on rail networks. The 2015 Franklin County Comprehensive Emergency Management Plan (CEMP) estimates that over 1,000,000 gallons of combustible liquids are transported by rail through Pasco each week. However, Franklin County Emergency Management has not conducted or commissioned a Commodity Flow Study, so the actual risk from rail incidents is not currently quantified. The rail lines and sidings 7, s,,iiza Final Report 147 ansukmg InMrn.�Sinnal Page 199 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 located in the downtown core area (near Station 81) not only represent a likely substantial level of risk, but also affect travel time for emergency vehicles in this area. The Port of Pasco's waterfront facilities increase activity and potential risk in the industrial area adjacent to the Columbia River. Historically, service demand is not high in the waterfront area. However, the potential exists for complex fire or rescue incidents requiring specialized training or equipment or a large scale incident with far reaching financial and environmental consequences. In addition to the waterfront area, the Port of Pasco operates the Tri -Cities Airport. PFD provides ARFF service to the airport from Station 82. Examination of PFD incident data reveals that actual ARFF standby incidents are infrequent. PFD operations at the airport are discussed in detail elsewhere in this report. Other Risk Factors The climate, vegetation, and topography make wildland fire a regular risk in the PFD service area. There are pockets of undeveloped or primarily agricultural land inside the city limits, interspersed with residential structures. This increases the potential for a wildland fire to affect the residents of Pasco. In 2015, wildland fires represented approximately 25 percent of fire incidents in the PFD service area. The Department operates two Type 6 brush units (one at Station 81 and one at Station 83). PFD works cooperatively with neighboring rural fire districts and state and federal wildland firefighting agencies during wildland fire emergency incidents. PFD participates in the Franklin County Community Wildfire Protection Plan (CWPP), which provides a countywide plan to mitigate wildland fire risk. ESCI encourages PFD to continue working pro -actively to promote wild -land fire prevention and education as part of the Franklin County CWPP. The Pasco Fire Department is the first responder to hazardous materials incidents within the PFD service area. In addition, PFD is a member of the Tri County Regional Hazardous Materials Response Team. The Franklin County CEMP identifies over 30 "Tier II" facilities in Pasco. These facilities have sufficient quantities of hazardous materials on site that regulations require they report to appropriate state and local agencies. PFD should assure that this information is available on apparatus mobile data terminals (MDT). Further discussion of hazardous materials responses is included in the Current Conditions section of this report. Many buildings in the city are used for purposes that create a higher degree of risk. Governmental buildings, high occupancy buildings, facilities providing care to vulnerable populations, and others may require greater numbers of fire department resources during an emergency. Additionally, certain buildings, their contents, functions, or height and size present a greater firefighting challenge and require special equipment, operations, and training. Building department and tax assessor data can be utilized to identify and map higher risk structures. ESCI encourages PFD to work with GIS personnel and the dispatch center to ensure that these buildings are included in the mapping database and available on the MDTs in PFD apparatus. The Franklin County Comprehensive Emergency Management Plan provides a framework for mitigation, response, and recovery activities for natural and human caused hazards that may affect the residents of 148 Final Report 4) Page 200 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Franklin County. The City of Pasco and Pasco Fire Department participated in the 2015 update to the plan, and the City is a signatory to the document. The CEMP identifies a multitude of natural and human caused hazards beyond those discussed above. ESCI commends the City of Pasco and PFD for participating in the Comprehensive Emergency Management Planning process. Summary The purpose of the community risk assessment presented above is to provide an overview of the nature of community risk in the Pasco Fire Department service area. ESCI recommends that PFD develop a Community Risk Assessment Plan that includes the following components: • Identification of risks r�scr • Categorization of risks (Low, Moderate, High) • Development of strategies and tactics to mitigate risks • Determination of the appropriate level of fire department resources (apparatus and personnel) • Monitoring, evaluation, and modification of the Community Risk Plan Final Report 149 Page 201 of 280 Page 202 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Future Delivery System Models DEVELOPMENT OF RESPONSE STANDARDS AND TARGETS ESCI emphasizes the importance of response standards and targets. Once established, these standards establish measurable goals for service delivery, which then form the baseline for the deployment of resources. Response standards must be developed by the individual community; and balanced against the financial aspect of what a community is able and willing to afford. RCW 35.103 Response Standards and Targets As discussed in the Service Delivery analysis, the Pasco City Council has established the following response standards in accordance with RCW Chapter 35.103: • Fire Suppression Incident: First apparatus on scene and full first alarm assignment (Effective Response Force). • EMS: First apparatus (medically equipped) on scene and first advanced life support (ALS) apparatus on scene. • Hazardous Materials: First apparatus on scene. • Technical Rescue: First apparatus on scene. • Aircraft Rescue and Firefighting: First apparatus on scene. The adopted standards for the incident categories listed above are: • Turnout Time: 2:00 minutes or less 90 percent of the time (From the time dispatched to apparatus enroute). • Travel Time: 6:00 minutes or less 90 percent of the time (From the time apparatus is enroute to the arrival of the first apparatus on scene). • Travel Time: 6:00 minutes or less 90 percent of the time (For the arrival of an advanced life support apparatus). • Travel Time: 12:00 minutes or less 90 percent of the time (For the arrival of the full first alarm assignment at a fire suppression event). PFD's ability to meet the standards listed above are discussed at length in the Response Performance section. Critical Tasks, Risk, and Staffing Performance The PFD service area consists of a primarily urban environment with a variety of risks. As the actual or potential risk increases, the need for higher numbers of personnel and apparatus also increases. With each type of incident and corresponding risk, specific critical tasks need to be accomplished and certain numbers and types of apparatus should be dispatched. The discussion below provides examples of the critical tasks that must be accomplished to mitigate different emergencies. )'-"'YS,,,,iiza Final Report 151 amulfing ht—.a ,—A Page 203 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Fires The number and types of tasks needing simultaneous action will dictate the minimum number of firefighters required to combat different types of fires. In the absence of adequate personnel to perform concurrent actions, the command officer must prioritize the tasks and complete some in chronological order, rather than concurrently. These tasks include: • Command 0 Water supply • Scene safety 0 Pump operation • Search and rescue 0 Ventilation • Fire attack 0 Back-up/rapid intervention The following figure illustrates a sample critical tasking for the number of personnel on scene for various levels of fire risk. This information is an example of critical tasking and is not intended to define the actual personnel necessary based on risk.38 Figure 89: Sample Critical Task Staffing, Fire Risk Structural Structure Structure Non - ROM Maximum Significant Moderate Structure Risk Risk Risk Low Risk Attack line 4 4 2 2 Back-up line 4 2 2 (2) Support for hose lines 4 3 2 Search and rescue 4 4 2 Ventilation 4 2 2 Rapid intervention team 4 4 2 Pump Operator 2 1 1 1 2nd apparatus/ladder operator 1 1 (1) Command 2 1 1 1# Safety 2 1 1# Salvage 4 Rehabilitation 2 Division/group supervisors (2) Total 37-39 23 14-16 3-6 0 indicates task may not be required at all such incidents. # indicates task may, at times, be completed concurrently with other position. 38 Note: Based on examples provided in the publication Commission on Fire Accreditation International/Center for Public Safety Excellence (CFAI/CPSE), Standards of Cover, 5`" Edition. 152 Final Report Page 204 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 The first 15 minutes is the most crucial period in the suppression of a fire. How effectively and efficiently firefighters perform during this period has a significant impact on the overall outcome of the event. All Risk Critical Resource Tasking Critical task analysis also applies to non -fire type emergencies including medical, technical rescue, and hazardous materials emergencies. Numerous simultaneous tasks are necessary to effectively control an emergency. The department's ability to muster needed numbers of trained and certified personnel quickly enough to make a difference is critical to successful incident outcomes. The following figures provide examples of the number of personnel required to perform the critical tasks in a prompt, effective, and safe manner. Figure 90: Non -Structure Fire Critical Tasking Command 1 Pump Operator 1 Primary Attack Line 2 Figure 91: Hazardous Materials Incident Critical Tasking Command 1 Pump Operator 1 Primary Attack Line 2 Back -Up Line 2 Support Personnel 7 Figure 92: Motor Vehicle Collision with Entrapment Critical Tasking Command 1 Pump Operator 1 Primary Attack Line 2 Extrication 3 Patient Care 2 Figure 93: Emergency Medical Incident Critical Tasking (BLS) Ambulance Transport 2 First Responder 2 Figure 94: Emergency Medical Incident Critical Tasking (ALS) r�scr Final Report 153 Page 205 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Command 1 Transport Driver 1 Patient Care 3 T ESCI stresses that the critical tasks presented above are only presented as examples. Establishing the resource level needed for various types of emergencies is a local decision. Factors influencing decisions for incident staffing include the type of equipment operated, training levels of responders, the number of personnel available, operating procedures, and the nature of risks protected. ESCI recommends that PFD conduct field validation of critical tasks and staffing levels. Scenarios should be conducted using standard operating procedures and realistic response times based on actual system performance. After field validation is complete, the Department may find that the critical tasking can be adjusted appropriately upward or downward for each incident type. Once the critical task analysis is completed and validated, PFD should review current run cards and dispatch protocols to ensure that adequate resources are dispatched to meet the critical tasks identified for a particular incident type. PFD Response Time Performance Objectives The process of setting response time performance objectives will include two sets of questions: • What are the expectations of the community and elected officials for initial response times of the fire department to an emergency incident? What is the public's perception of quality emergency services where response time is concerned? • What response time performance would be reasonable and effective in containing fire, stopping the loss, and saving lives when considering the common types of incidents and fire risks faced by the Pasco Fire Department? ESCI has reviewed the Pasco Fire Department response performance goals and believes the city council adopted goals address the questions listed in the previous paragraph. The PFD response standards meet the intent of RCW Chapter 35.103 and follow industry best practices by measuring response performance at a specific percentile (90 percent) instead of an average. In preparing the annual response performance report, PFD tracks the individual components of total response time (call processing, turnout, and travel time). This allows PFD to identify deficiencies and develop a plan for correction based on actual performance. Using geographic Fire Management Zones, PFD is able to track actual performance to identify underserved areas within the service area. ESCI encourages PFD to continue refining data collection and reporting methodology. PFD should consider publishing a standard of cover document. 154 Final Report Page 206 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Strategy Recommendations SHORT-TERM STRATEGIES This report has numerous recommendations which are intended to enhance the current practices of the Pasco Fire Department. The presence of these recommendations should not be construed to indicate that PFD has a lot of problems. On the contrary, the consulting team agreed that this agency was one of the top professional organizations we have evaluated. The data the Department maintains is excellent, and the practices are professional and skillful, despite being constrained by scarce resources. These recommendations reflect a continuous improvement mindset. To categorize the types of recommendations into a priority list, they are inserted under the appropriate headings, defined as follows: Priority 1— Items Involving Immediate Internal Safety Concerns The recommendation deals with an improvement or initiative that solves an issue affecting the safety of firefighters and/or other department personnel. These are not matters that simply make it easier to do a particular function but in fact render a currently unsafe situation safe. Priority 2 — Considerations That MaV Present Legal or Financial Exposure The recommendation resolves a situation that is creating or is likely to create the opportunity for legal action against the department, the city, or its members. It also may be a situation that could subject the department to a significant expense, such as resolving a leaking underground storage tank. Priority 3 — Matters That Address a Service Delivery Issue The recommendation addresses a service delivery situation that, while it doesn't create an immediate safety risk to personnel or the public, does affect the department's ability to deliver service in accordance with its standards of performance. For example, delivering training needed to allow personnel to deal effectively with emergency responses already being encountered. Prioritv 4 — Considerations to Enhance the Delivery of Services The recommendation improves the delivery of a particular service. For example, adding a piece of equipment that will improve the delivery of a service. Priority 5 — An Important Thing to Do The recommendation doesn't fit within any of the above priorities, but is still worth doing. Priority 1 — Items Involving Immediate Internal Safety Concerns • Pasco Fire Department did not have any issues that ESCI identified as an internal safety concern. eblwr,p,11�11­1- Final Report 155 C—ulimg htcrno ,o ­l Page 207 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Priority 2 — Considerations That May Present Legal or Financial Exposure • Periodically review Pasco's financial ability to maintain its participation in the regional haz-mat team, assessing the cost -benefit ratio. Priority 3 — Matters That Address a Service Delivery Issue • Develop a comprehensive Community Risk Reduction plan using Vision 20/20 as a resource. • Maintain a hazardous materials equipment inventory that includes useful life of all equipment for which Pasco Fire is responsible so that replacement, repair, and maintenance can be planned for. • Establish and maintain a minimum staffing requirement for the haz-mat technicians. • Water Rescue Team members are assigned to work at Station 81; but all other Technical Rescue Team members should be assigned to Station 82, responding with the ladder/rescue units • Modify AEP Annex A to reflect improvements to the terminal. • PFD and ARFF personnel at Fire Station 82 conduct familiarization and interact with airport staff and terminal tenants weekly. • Combine emergency communications for Franklin and Benton counties in a single PSAP. • Include PFD ARFF personnel in applicable Annexes of the AEP. Priority 4 — Considerations to Enhance the Delivery of Services • Consider implementing improvements in hydrant testing, resource deployment, staffing and fire code inspections to achieve a PPC class 4. • Have PFD representative review commercial tenant improvement applications. • On -duty personnel tour larger building projects during the construction phase. • Distribute a summary of active construction projects to PFD personnel. • Deploy a shared agency staffed PAU during times of greatest EMS service demand. • Consider alternative deployment options as demands for service increase, including a shared agency ARU. • Deploy a Smartphone app to notify CPR -trained citizens of a Sudden Cardiac Arrest. • Construct or acquire access to a centrally located fire -training center. • Involve on -duty suppression crews in fire and life safety inspections. • Complete formalization of the fire investigation and incident analysis process. • Address the following capital facilities issues: Station 81 • Relocate the administrative offices out of Station 81. — Consider collocating the administration with a new fire station designed to accommodate both a functioning fire station and the administrative offices. • Remodel Station 81 to convert the existing administrative offices into a training room. Station 82 156 Final Report resC( Page 208 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 • Evaluate exterior wall cracks to determine potential settling issues. • Interior dividing wall in apparatus bay impedes rapid turnout by crews. Breaching this wall to facilitate rapid turnout should be explored. • Complete the installation of the apparatus exhaust system slated for 2017. • Focus on facility security as required by FAA regulations. Station 83 • Relocate Station 83 with additional training room and additional living space. Station 84 • Consider temporary use of this facility for deployment of a peak activity unit. • Relocate Station 84 as per recommendations in the Service Delivery & Performance section of this report. Priority 5 — An Important Thing to Do • Consider conducting a strategic plan at the conclusion of the master planning process. • Review and update all regulatory documents on at least a three-year cycle. • The fire chief's office should be secured if sensitive files are kept there. • Redesign or relocate the Administrative offices so that they have adequate space and separation from the operations side of the facility. • Develop a plan to assure that all administrative functions have a "back up" provider. • Request that the county emergency manager coordinate a Commodity Flow study for Pasco and its surrounding neighbors. • Standardize EMS equipment and supply purchases through a group purchasing and distribution system. • Define outcomes for training classes. • Develop a common training manual for Tri -Cities fire agencies. • Memorialize training manuals and policies with adoption date, scheduled review interval, and authorizing signature of the fire chief. • Create a procedure for pre -incident plan development. • Set a goal and objectives for completion of pre -incident plans. • Continue developing a complete data base of all "maximum" or "significant" facilities in the PFD service area. • Identify all non -facility risks (transportation systems and weather extremes) and develop target response plans for the high level risks. • Develop and publish a Pasco Fire Department -specific Standards of Cover. • Validate and/or develop critical tasking for each response type anticipated • Revisit the practice of a flat rate utility fee structure for support for ambulance service. Final Report 157 Page 209 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 MID-TERM STRATEGIES The short-term strategies are a compilation of the various recommendations included in this report which address efficiencies and effectiveness as the agency currently exists. The mid-term strategies are progressive enhancements of the current conditions and net improvements to the status quo. They will likely require policy consideration and budget allocation. Training Center/Training Manual Fire department trainers use manuals based on national, state, and local standards as a resource to develop lesson plans for didactic and hands on skills training. Training sessions provide firefighters with the knowledge, skills, and abilities to perform in emergency and non -emergency situations in an effective, efficient, and safe method. Currently, the Tri -Cities fire departments are in the infancy stages of developing a training manual for adoption by all of the agencies. ESCI recommends that there be a single training manual for all fire agencies in Benton and Franklin counties. Care should be exercised to prevent the development process from being drawn out or languishing on the back burner. To expedite the process, ESCI recommends that material from accredited existing model training manuals, hose evolutions, and standard operating guidelines, with modifications for local conditions, be adopted. Until the most recent effort, fire departments in the two counties unilaterally selected training manuals from a variety of options or developed their own. Not surprisingly, training efforts and on -scene performance varied in the region. The creation and application of a single standardized training manual will provide for a more consistent training, better on -scene coordination, and improved firefighter safety. With firefighters of Benton and Franklin County fire departments trained in the same techniques, responders to emergency incidents can have the confidence that they will be prepared to work effectively as a team. In all likelihood, this will improve the willingness of firefighters from the various fire departments to work together as a coordinated workforce. In conjunction with a shared training manual, ESCI recommends that PFD and its neighboring fire departments develop and adopt common training standards. Training standards provide the benchmark used in training. They are used to define and specify the quantity and quality of training for achieving levels of competency and certification. Certain standards are mandated by governing or regulating agencies such as the Washington State Patrol, Fire Protection Bureau. Others are industry standards developed by organizations like the National Fire Protection Association (NFPA) and International Fire Service Training Association (IFSTA). Additional options involve the development of standards locally or the use of private vendors. Private vendors can provide standards and certifications which are often applicable to specialized training. While classroom instruction is a component of preparing emergency responders with knowledge, a training facility is the other indispensable element. Training facilities offer a controlled and safe environment where simulations can develop and test the skill sets of emergency workers. Training involves individual, company, and multi company skills development in evolutions, the operation of firefighting equipment and apparatus. 158 Final Report Page 210 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Proficient emergency responders have confidence in their own abilities in handling the emergency events that they encounter. Best practices suggest that emergency workers have regular access to training grounds for repetitive drills and to develop new skills. Active, regular manipulative training has been identified as a vital part of a fire department's safety and accident program. Heretofore, PFD has contracted with WWCFD #5 for use of the training center in Burbank and has been granted rights to use the City of Kennewick's training facilities. This arrangement has resulted in a less than satisfactory situation. The use of these facilities has constraints and limitations with PFD having zero ownership or buy -in. Without a cooperative effort, PFD has used whatever space is available for apparatus operator skills training, practicing hose evolutions, and other manipulative undertakings. ESCI recommends that at a minimum the three municipal fire departments cooperate on fire training facilities. Ideally a cooperative venture would involve all Benton and Franklin County emergency service providers. It is financially unrealistic to expect that every fire department in the area build and maintain an independent training facility. Cooperating on facilities that meet the needs of all of the fire departments needs is prudent. For a cooperative venture to be successful there has to be a contribution made by all participants that indicates a level of ownership. Contributions can take many forms. One fire department might provide instructors, another finances, it might come as an in-kind contribution of apparatus or equipment, station coverage, or from existing training facilities. Shared System Status Manager The Tri -Cities fire departments have cooperated with each other on various EMS functions. They share joint protocols, a shared EMS Medical Program Director, and EMS training activities are all uniform to the fire departments in Franklin and Benton counties. Coordination of emergency medical services is via the Mid -Columbia (Benton/Franklin) EMS and Trauma Care Council. It is fitting that each of the three cities has supervisors with responsibility for all daily events of their respective fire departments. Each of the fire departments has a medical officer to coordinate EMS functions for their organization. With EMS being the single most frequent service delivered, it is in the best interest of the fire departments to have an individual to manage EMS resources without regard to boundary. While it would be fiscally unfeasible for each fire department to employ a 24-hour EMS supervisor (System Status Manager), it is practical for them to collectively employ personnel for this function. EMS supervisors use advanced paramedic training and leadership skills to oversee paramedics, monitor and coordinate resources, provide supervision and on -scene management at EMS incidents, while maintaining a safe working environment. Supervisors inspect emergency vehicles and make sure that all equipment complies with rules, ordinances and regulations, as well as ensure that workers are following department policies and applicable laws. They assist the Medical Program Director with personnel training and develop work improvement plans. They also monitor workers, resolve problems, and document grievances and disciplinary actions. Other duties involve assigning and distributing work, coordinating EMS unit deployment, providing backup, and promoting positive customer relations. They interact with the Medical Program Director, receiving hospitals, battalion chiefs, medical officers, and dispatch centers to intervene and solve problems or answer questions. They may evaluate patients, deliver emergency medical treatment, Final Report 159 Page 211 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 triage, and follow up with patients recently released from hospitals. EMS supervisors may also handle accident records, prepare and submit staff reports and grant proposals, as well as assist paramedics on problematic or unfamiliar cases. Develop a Combined Dispatch Center for Benton and Franklin Counties EMS is the most frequent service provided by the Tri -Cities fire departments. During periods of high call volume, EMS resources are essentially depleted. On one morning in April 2016, eight medic units were responding, transporting, or at the scene of a medical incident at the same time in the Tri -Cities. This illustration points out the need for coordinating fire and EMS response. One obstacle to establishing a seamless regional EMS response is the two Public Safety Answering Points (PSAPs). This was also a concern echoed by those interviewed by ESCI. EMS was not the only area of concern related to having two PSAPs. Fire, hazardous materials, water rescue, and technical rescue responses consistently require responses from fire agencies from both counties. Modern emergency services agencies are becoming ever more dependent upon technology to assist them in meeting their responsibilities and service demand. These technologies begin with the telephone communications system within the jurisdiction. Emergency (and some non -emergency) calls for service are typically routed through a community 9-1-1 system to a centralized PSAP. The PSAP then either dispatches the appropriate resources or transfers the caller to a more appropriate center. Information from the caller is usually automatically received by the PSAP through Automated Number Information/Automated Location Information (ANI/ALI) into the emergency phone system. This information is then transferred into a Computer Aided Dispatch (CAD) system, which serves as a database and assistive dispatch technology. There are two PSAPs serving Franklin and Benton Counties. Currently, the Franklin and Benton County PSAPs are unable to automatically transfer calls to each other and instead rely on dialing a seven -digit phone number and transferring information verbally. This outdated communication method elongates the time to dispatch emergency calls and can lead to missing information or lost calls. Dispatch operations are crucial, directly influencing fire/EMS service levels, response times, service delivery, and the collection of data for analysis. Necessary components of dispatch operations include call -taking, dispatching fire and emergency medical services personnel, providing pre -arrival instructions, and recordkeeping. Emergency service providers are served by the individual 9-1-1 communication centers for dispatching fire/emergency medical response and EMD (emergency medical dispatch). Individual communication centers might be irrelevant if the Tri -Cities emergency service providers were not interdependent. Given that there are frequent occasions where emergency units travel across geopolitical lines for mutual aid it would be a practical matter to have a single communication center for both counties. Existing information technology (IT) resources lack the capability to automatically transfer 9-1-1 calls or automatically requesting resources from neighboring agencies. Although consolidation of dispatch functions for Benton and Franklin Counties is almost universally supported and has been discussed for years, little progress towards a merger or consolidation has occurred. 160 Final Report Page 212 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Another issue is the lack of automatic vehicle locator (AVL) and mobile data terminal (MDT) technology in the system, which contributes to the inefficiency of dispatch of the appropriate units and the inconsistency of data recording. For instance, if all EMS units within the Tri -Cities area were equipped with AVL and MDT capabilities, the closest appropriate unit could be dispatched rather than relying on static response. Additionally, the capability of units to check in route to a scene independent of radio communication would allow for more accurate response performance tracking and analysis. Peak Activity Units Staffing is typically a fire agency's single most expensive resource. A significant factor that drive cost are the 24-hour nature of the fire service demand. The rationale for staffing and deploying in this manner is the unpredictable nature of emergencies. Once a base emergency response capability is achieved throughout the 24-hour cycle, however, additional capacity can be gained with a more flexibly staffed and deployed model. This efficient and effective model includes resources which augment the traditional deployment of response resources. This flexible unit follows the observable trends in emergency calls for service (demand) which dictates to a significant degree the distribution of that flexible resource. Implementing this flexible unit reduces response times where demand is high or when prescheduled vacancies (i.e., training) occur. These flexible resources are referred to as Peak Activity Units (PAUs) and they are deployed in a manner that mirrors the ebb and flow of emergency demand. A PAU has four major configuration variables: the unit itself, the crew make-up/size, the deployment purpose/philosophy, and deployment hours/geography. PAUs are typically staffed and deployed during the most statistically busy times of the day and week, which make the unit less costly and more flexibly deployed, both by time of day and geographically. These units can be a fire engine that is a Type 1 (a so-called structure fire engine) or a Type 6 (also -called wildland fire engine) configuration, a medical rescue unit, or a multi-purpose squad. Regardless of the type of vehicle it is, what makes it unique is the way it is deployed and staffed. PAUs can be staffed with a medical crew if that is its primary purpose, with a fire suppression crew, or both. It can be deployed during wildland fire season with a wildland fire crew. Regardless of staff capability, the staff can be obtained by hiring new personnel, by using callback crews on overtime, or converting a regularly assigned crew to a PAU. Staffing of a PAU should not be done through the use of cross -staffing (thereby taking a critical resource out of service), as it depletes the core resources and reduces agency capability. These concepts normally require bargaining the hours and working conditions under which the unit is staffed when a collective bargaining unit is affected. PAUs are not only assigned as an additional resource based on statistically busy times and locations. They can also be used to manage gaps in coverage for units participating in training and could even be cooperatively staffed with a neighboring agency(s). A PAU could be only occasionally staffed for activities such as a scheduled event or routinely staffed for periods of peak demand. Adding PAUs as an adjunct to existing staffing patterns adds flexibility to fire department emergency operations. ESCI recommends PFD evaluates the potential benefits of establishing a PAU jointly with its neighbors within the Tri -Cities area. If this configuration is deemed mutually beneficial, discussions should ensue with interested parties to implement this unit and share in the costs of operating the unit. If not Final Report 161 Page 213 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 deemed mutually beneficial, PFD should consider implementing a PAU by itself to be operated within the Pasco service area. Alternate Response Units Alternative Response Units (ARUs) are a different model than the Peak Activity Units, whose primary mission is responding flexibly to peak demand for emergency services. The Alternative Response Unit is focused on non -emergency, lower acuity emergency medical calls. Its purpose is to keep the primary fleet of emergency response vehicles and crews in service and available for the higher acuity, true emergency calls. Tualatin Valley Fire & Rescue (TVF&R) in Washington County, Oregon, implemented a 12 -month pilot of this program in 2011. The agency experienced positive results, so TVF&R permanently incorporated the units into its daily operation. The premise behind the unit is to reduce the expensive staffing and vehicle response to likely non -life- threatening calls for service. The units are sport utility vehicles, staffed by one Firefighter/Paramedic. The units are dispatched according to a protocol used by the dispatch centers, which medically triages the calling party. In TVF&R's case, the communication specialists at Washington County Communications Center are not necessarily EMTs but are trained to the EMD certification. The dispatcher triages and categorizes a patient over the phone using a series of questions following an EMD algorithm. The calls are placed into one of typically five categories: Alpha, Bravo, Charlie, Delta, and Echo responses. Alpha is lowest on the severity/acuity scale and is not a life-threatening call type. Echo is the highest severity/acuity and the most urgent, immediate life-threatening call type. ARUs respond to Alpha and Bravo calls routinely but may also respond to higher acuity calls if the unit happens to be closer than emergency response units to improve response time. It is important to note that the agency recognizes that a single paramedic in an ARU cannot effectively deal with a higher acuity call type alone, thus the focus on lower acuity call types. In TVF&R, the ARUs also respond to minor non-medical calls such as lockouts, smoke detector problems, and burning complaint investigations. The four TVF&R ARUs responded to 2,134 incidents in 12 months, which represented 7.2 percent of the agency's total call volume for that year. A unique feature of the TVF&R ARUs is that assignment/recruitment of staff on these units emphasized paramedic assertiveness as a desirable trait, since the unit lends itself to "jumping" calls to provide a fast response, assessment, and potential cancellation of more traditional response units where the ARU is closer and available. It is important to understand, however, that ARUs do not provide recognized credit through the Washington Surveying and Rating Bureau. Emergency medical services response capability is not evaluated by WSRB since it is focused on property conservation and property risk. However, response time and unit reliability are improved by the use of ARUs, and one agency which implemented a pilot ARU program stated that, "...the public perception of the program has been overwhelmingly supportive and accepted throughout the community as simply, 'smart government"'. 162 Final Report Page 214 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Staffing Increases There are small gaps in the staffing configuration of the PFD administration. Administratively, the PFD is on the low end of the spectrum for municipalities of its size as a ratio to line personnel. There has been concern about the assistant chief's position not being appointed as a regular position. This leads to instability and a lack of clarity administratively. This is a critical position in the management team and must be solidified. The line staffing does not meet national standards and, worse yet, do not meet state or local norms. Two -person engine companies place a substantial burden on responders during the scene of emergencies. ESCI recommends that the City of Pasco follow a plan of ramping up staffing in the fire department over successive years. This improves incident safety, reduces worker fatigue, and increases the likelihood of PFD receiving a Class 4 rating from the Washington Surveying and Rating Bureau. It should be the goal of PFD to achieve three-person engine companies and two -person ambulances, discontinuing the practice of cross -staffing these two critical pieces of equipment. The cross -staffing of critical first response units creates a routine response compromise. The cross -staffing of brush units (type 6 engines) or other support units is, however, an efficient practice to follow. Logistics Center At the heart of any fire department are the activities and functions that support the delivery of emergency services. A logistics center keeps agency assets in operational readiness and ensures that enough supplies, tools, and equipment are available for emergency workers to mitigate the emergency. PFD sits in an urbanized core area where inefficient duplication undoubtedly exists as each of the cities which make up the Tri -Cities set up siloed systems that would otherwise lend themselves to a regional approach. Although emergency services providers, the fire agencies in the area are also businesses that collectively spend hundreds of thousands of dollars each year to ensure mission critical readiness. Like all businesses, fire departments need to be receptive to new practices to maximize the effectiveness of budget dollars. Such practices may take the form of economies of scale, administrative efficiencies, paperwork reduction, technological advances, and innovative cost saving concepts. The procurement and distribution of routine supplies is an important behind -the -scenes process that needs hands-on work and meticulous record keeping. These support services are currently provided by a variety of personnel in the region, some are support and some are likely management. Filling the demand for logistical support is a constant necessity in any organization and vital to ensure the operational readiness of the agency. Key elements of a combined logistical center are: • Assessment of current assets. • Assessment of current levels of support service activities. • Standardization of apparatus, equipment, and supplies. • Standardization of preventative maintenance programs and recordkeeping. • Centralization of supply and equipment acquisition, warehousing and distribution. 4 Final Report 163 Page 215 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Standardizing specifications for the purchase, repair, and maintenance of apparatus, self-contained breathing apparatus (SCBA), communication devices, Personal Protective Equipment (PPE), uniforms, replenishable supplies and miscellaneous equipment often equates to less out -of -service time. Support personnel setting up a requisition and delivery system is a key efficiency of this type of approach. These economies of scale accrue to the benefit of each participating agency. Distribution can be managed internally or through agreements with suppliers to gain the advantages of collective purchasing and supply, such as: • Administering a larger collective bid process for supplies can achieve lower prices and attract additional competitors; • Negotiating terms of the conditions of a purchase that might not be available to smaller purchasing centers, and; • Conducting collective bidding processes that are applicable to all of the agencies. The agencies can jointly determine the proper level of inventory to maintain within the system. The use of system -wide inventory planning ensures that the most cost-effective inventory management can be established for the system participants. This is referred to as "Just -In -Time" Inventory. To a great degree, a just -in -time inventory process relies on the efficient monitoring of the usage of materials and ordering replacement goods that arrive shortly before they are needed. This simple strategy helps to prevent incurring the costs associated with carrying large inventories of raw materials at any given point. Station Redeployment While PFD has done amazing work, it is clearly straining to keep up. The service level and capability are not sustainable without commensurate growth of resources to match the unprecedented growth of emergency demand and of the city itself. ESCI sees indications of the system declining in the following ways: • PFD is at the minimum performance for its own goal of the first apparatus on scene (89.7 percent). • PFD is currently only able to assemble a full first alarm in 12 minutes or less travel time (its self- imposed performance goal) at 50 percent of fire suppression events. The goal is 90 percent. Current service demand and the lack of additional resources negatively affects the time required to assemble a full first alarm. • PFD is currently rated as a Class 5 fire department by WSRB. Lack of engine companies and their staffing has been identified as a deficiency. • The population within the service area has increased by over 14 percent since 2010. • New development and population growth are projected to continue increasing, both in the near future and longterm. • Service demand has steadily increased and is projected to continue increasing; it will negatively affect response performance in the near future. 164 Final Report Page 216 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Currently, the three staffed PFD stations are within six minutes or less travel time to over 95 percent of current service demand inside the Pasco UGB. However, the fact that PFD actually achieves this travel time less than 90 percent of the time is an indication that concurrent calls are negatively impacting service. Figure 95: Current Staffed Station Deployment ll� Ric +Nrta .. Pm- Gage Blvd •—i —_--I _f_..'� PFD 2014-2015 Incidents and 6 Minute Travel Time Model e C1— ales Av • 2014-2015 Incidents w H Travel Time- w IM A—& Staffed Stations 6 Minutes Travel 1 Cnl �'b H.ar.neroick A—Kennewick -- U J E 1 Cqh Are r' _ \ f o id F 21 th A; = Pasco Fire Department Study Area PFD Fire Station N Staffed' IV �I}� t Unstaffed v d2 City of Pasco 5 itjE Pasco UGB c;; , County Boundary Miles 0 1 2 3 • ESCI believes that Station 84 should be staffed but not at its current location. As depicted in the following figure, ESCI recommends relocating Station 84 west of its current location to the area of West Court Street and Road 68. Further, ESCI recommends relocating Station 83 north to the area of Sandifur Parkway and Road 68. By making these changes, approximately 99 percent of current service demand inside the Pasco UGB is within six minutes or less travel time of a staffed station. The relocation of these two stations also provides PFD with the opportunity to construct either station with administrative offices in mind. Designing one of the stations to also house administrative offices with proper flow and separation can be done without compromising its function as an active fire station. Lft7, Final Report 165 —ulnng ht—.a ,—A Page 217 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 96: Proposed Four Staffed Station Deployment & Reconfiguration - Pasco Fire Department 95 Study Area PFD Fire Station N Staffed Cit. #" VV—Q?— t Unstaffed v r 92 City of Pasco s • 1 Pasco UGB 1 c;� County Boundary Miles 0 1 2 3 Ric TIr+.-i1,i x rwe Proposed 4 Staffed ao Station Deployment.00 (81,82,Relocated 83, Relocated 84) _ a..,,.�1. Ave "° -- 12 K——Ick Ave Kenttrwick�� Staffed Station y 395 Travel Time -Proposed 2 W ton, Ar.& s` E 1r4h Ave Burban Staffed Station a ; r s lJ 6 Minutes Travel ^ m5 W iE 27th A, This station redeployment anticipates increased future demand in the Riverview are as well as north of Interstate 82. The redeployment also increases the concentration of PFD resources available for concurrent (simultaneous) or higher risk incidents and increases the area covered in a balanced manner. Staffing of Station 84 can begin earlier than the time it takes to acquire a new site and construct the new station. ESCI believes it would be prudent to implement a Peak Activity Unit (see description earlier in this section), temporarily housed at the existing Station 84 until such time as the new station is constructed and ready for staffing with an engine, which should then become part of the Pasco Fire Department's core response system and staffed traditionally. 166 Final Report Page 218 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 LONG-TERM STRATEGIES Additional Fire Station The City of Pasco has a large area of open space that is currently home to mineral extraction in an open pit. The city has a study which lays out the Broadmoor Properties, a Planned Unit Development (PUD) which contains approximately 1,000 acres of available land. A range of between 2,000 to over 3,000 housing units are planned for, along with commercial, retail (including a 350,000 square feet big box store), and office development. Whether this PUD comes to fruition or is redeveloped in more traditional methods, it represents substantial growth on the west side of Pasco. At the point where it becomes clear that Broadmoor Properties, in whatever form it takes, begins to develop, PFD will have to plan for the probable construction of a fifth fire station. In the following figure the siting of the fifth fire station is considered. Proposed 5 Staffed Station Deployment (81,82,Relocated 83, Relocated 84, New Station 85) Staffed Station Travel Time -Proposed Staffed Station 6 Minutes Travel Figure 97: Five -Station Deployment Model Iri _ iIV- rriert Pasco Fire Department Study Area PFD Fire Station N Staffed Unstaffedv d2 City of Pasco 5 0 Pasco UGB f,J-1 County Boundary Miles 0 1 2 3 1 _ Bur` While Station 85 is proposed very near the existing border of the City of Pasco, ESCI believes the City will likely annex to the urban growth boundary directly north of the Broadmoor Properties site. This would position the station to provide an effective reach not only to Broadmoor but also to the development Final Report 167 Page 219 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 and increased density likely to come to areas surrounding Broadmoor. This also takes advantage of property already owned by the City of Pasco. This location also provides good access to both sides of Interstate 182 and would address concerns identified by the Washington Surveying and Rating Bureau in the area of the possible planned unit development. Adding this station simultaneous to the development of Broadmoor also increases the concentration of resources available in the western portions of the service area east of Broadmoor. With an appropriately staffed engine company and medic unit at the station, the combined resources of the Pasco Fire Department, deployed as identified in the preceding figure, will significantly enhance resource concentration—and ultimately effective response force. This resource deployment pattern is anticipated to address community growth and service demand growth into the foreseeable future. 168 Final Report rascr Page 220 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Cost Projections REVENUE & EXPENDITURE FORECAST ESCI developed a forecast of revenues and expenditures to assess the near term financial sustainability of current operations and test various service level improvements. The forecast is based on historical actual revenues and expenditures and informed assumptions about how those revenues and expenditures will change in the future. The key assumptions used in the forecast are presented below followed by the forecast results and selected metrics. Since the Pasco Fire Department actually resides in two separate funds, the forecast looks at the General Fund fire budget and the Ambulance Utility Fund budget separately. However, some of the assumptions used are common to both budgets. For example, employee wages and benefits should react the same in both funds. To the extent that each budget utilizes unrestricted General Fund revenues, the previous discussion of local economic performance and indicators provides some context for potential General Fund revenue growth in the City during the forecast period. Since the Ambulance Utility Fund is a self-contained fund separate from the General Fund fire budget and has its own recurring revenue sources and fund balance, three separate scenarios for a status quo forecast are provided. Each of the three scenarios uses the same expenditure assumptions but the revenue assumptions are altered in each case to provide staff and council with a sense of how varying the utility fee and the General Fund transfer might affect annual operating surplus/(deficit) and beginning fund balance. The only recurring revenue item varied in each case is the Ambulance Utility Fee. The General Fund subsidy (I/F Transfer In) was also reduced in the third scenario. The fire budget includes four separate scenarios: status quo, the addition of a third firefighter on each engine on each of the three shifts, the addition of a three-person engine company at the time a new fire station is placed in service, and a combination of the last two scenarios which adds a third person to each existing engine company and adds an additional engine company. It is unknown when the City plans to build a new station and how it would finance the project; therefore, the capital costs of adding a new station (as well as the station operating costs) are not included in the scenarios. Only the recurring costs of staffing the additional engine are modeled. Forecast Assumptions Revenue Forecast Assumptions • Airport Fire Protection Agreement — The interlocal agreement, dated April 20, 2015, provides that Port of Pasco will pay $699,996 to the City for ARFF services in FY 2016. Amount increases each year based upon actual employee costs. — As discussed earlier, and excluding staffing increases and reclassifications, personnel services costs have historically increased an average of 3.7 percent annually between 2011 and 2016. Wages have increased an average of 2.58 percent annually while benefits have increased an average of 8.9 percent annually. Final Report 169 Page 221 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 — Forecast assumes airport interlocal revenue will increase 9.2 percent annually. • Charges for Services/Misc. Sources - Fire — Charges for Services and other miscellaneous fire revenues have varied from a low of $29,000 in the amended FY 2016 budget to a high of $67,894 in FY 2015 with an average of $43,000 over the period FY 2011 through FY 2016. — Forecast assumes $43,000 as base, which escalates with inflation at 2 percent per year. • Ambulance Billing — Ambulance billing revenue has risen from $1,148,437 in FY 2011 to a projected $1,500,000 in FY 2016 or approximately 5.66 percent annually. — Forecast assumes billing revenue increases 5.7 percent per year from FY 2016 base of $1.5 million. • Ambulance Utility Fee — Ambulance utility fee has risen from $876,842 in FY 2011 to $1,999,850 in FY 2015 and remained relatively flat at $2,095,864 in FY 2015 while council considered a new rate study. — From FY 2011 through FY 2015, the average annual rate of increase was 25.1 percent. — Base utility fee will be FY 2016 amount of $3,466,019. — Forecast Scenario A assumes that the ambulance utility rate will rise at the same 1 percent annual growth rated projected by the city utility study and that the GF subsidy will remain fixed at $420,000 per year. — Forecast Scenario B assumes that the ambulance utility rate will rise at 2.74 percent annually which is based upon the state's Office of Financial Management projection for single-family residential (projected growth at 3.1 percent for this class which represents 69 percent of the billable units) and multi -family residential (projected growth at 2.4 percent for this class which represents 25 percent of the billable units) growth in Franklin County. Further, this scenario assumes that the GF subsidy will remain fixed at $420,000 per year. — Forecast Scenario C balances recurring expense and recurring revenue to maintain a small annual operating surplus/(deficit). This scenario allows the Utility Fee to rise each year in the following manner: 25 percent in FY 2017-2018, 15 percent in FY 2019, 12.5 percent in FY 2020, 15 percent in FY 2021 and 20 percent in FY 2021. This scenario also allows the GF subsidy to be gradually decreased from $420,000 until it is fully eliminated in FY 2020. • Contractual Services/Misc. Sources - Ambulance — Contractual services and miscellaneous sources of ambulance revenue were relatively minor from FY 2011 through FY 2013 ranging from a low of $3,246 in FY 2012 to a high of $6,439 in FY 2013. With the addition of county fire district contracts in FY 2014, this source increased to $29,804 and has averaged $28,846 for the last three years. 170 Final Report rascr Page 222 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 — Forecast assumes a base of $28,800 which increases with inflation at 2 percent annually. Expense Forecast Assumptions • Salaries/Wages — No change in staffing levels for status quo scenario. — Based upon early discussion of historical Personal Services costs, assuming that the impact of added staff and reclassifications are removed, wages have increased an average of 2.58 percent annually while benefits have increased an average of 8.9 percent annually. Total PS costs have increased an average of 3.7 percent annually in aggregate. — Forecast assumes an average annual increase of 2.58 percent using the FY 2016 amount as the base for fire and ambulance budgets. — A firefighter with 25-36 months has a current salary of $70,850 with benefits of$25,552 which is the rate used to add one firefighter per engine per shift. — Adding a three-person engine company assumes the need for one firefighter at the rate shown above, plus a firefighter with 49 or more months' experience to serve as a driver/engineer at a salary of $78,728 with benefits of $26,078 and a lieutenant at a salary of $86,606 with benefits of $26,604. — Overtime is assumed to average 15 percent per employee annually. — One-time on -boarding costs per employee are assumed to be $5,000 and are included in operating costs. • Benefits — Historical personnel benefits have increased linearly from FY 2011 to FY 2015 at an average rate of 8.9 percent per year exclusive of added staff and reclassification as discussed above. — Benefit rate increase driven largely by annual increases in health care costs, which have increased as much as 30 percent per year for the period. — Forecast uses an 11.3 percent increase each year for benefits with FY 2016 as the base. • O&M Supplies — As shown in the upper portion of Figure 98, O&M Supplies for the fire budget declined from $214,717 in FY 2011 to a low of $106,394 in FY 2013 before increasing steadily to $234,646 in FY 2016. — One-time on -boarding costs of $5,000 per employee are added for each additional employee added in the various fire scenarios. — Average annual increase between FY 2012 and FY 2016 is 19.5 percent. — Forecast for Fire O&M assumes FY 2016 as base with an annual increase of 10 percent. — As shown in the lower portion of the figure, O&M Supplies for the ambulance budget have increased linearly from $75,028 in FY 2011 to $249,215 in FY 2015 for an average annual increase of 28 percent. Final Report 171 Page 223 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 — Forecast assumes FY 2016 as base with an annual increase of 25 percent. — It is important to note that O&M Supplies is an area where costs could be contained and it is likely that the department will do so in the future. Therefore, costs modeled can be considered a high end forecast. FCS Group used 2 percent, or inflation, for their forecast; therefore, their modeled expenses are significantly lower than those shown here. Figure 98: Historical Operating Expense Trends — Fire and Ambulance Budgets $700,000 Fire Budget $600,000 —#--O&M Supplies $soo,000 —1—Other Services/Charges $400,D00 $300,000 $200,000 $100,000 -i Ambulance Budget $1,400,000 $1,200,000 - O&M Supplies #Other Services/Charges $1,000,000 - $800,000 $600,000 - $400,000 - - $200,000 $0 2011 2012 2013 2014 2015 2016 Source: Departmental Audited and Adopted Budget Documents • Other Services/Charges — As shown in the upper portion of Figure 98, Other Services/Charges for the fire budget were relatively flat, averaging $300,000 from FY 2011 through FY 2013 after which they climbed from $292,183 to $603,499 in FY 2016. — Average annual increase between FY 2013 and FY 2016 is 27.4 percent. — Using the FY 2011 figure of $275,106 as a starting point, the average annual increase through FY 2016 is 17.9. 172 Final Report t, It n,q hvna nanonaI Page 224 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 — Forecast for Fire Other Services/Charges assumes FY 2016 as base with an annual increase of 20 percent. — As shown in the lower portion of the figure, Other Services/Charges for the ambulance budget have generally increased linearly (with the exception of a spike in FY 2012) from $442,020 in FY 2011 to $1,186,340 in FY 2016 for an average annual increase of 25.2 percent. — Forecast for Ambulance Other Services/Charges assumes FY 2016 as base with an annual increase of 25 percent. — Again, this is an area where the department can control costs and has indicated that it will continue to work towards cost containment. FCS Group used 2 percent growth in these expenses and their expense forecast is, therefore, lower in comparison. • Capital — I/F ER Replacement — Department costs averaged $450,000 per year from FY 2011-2015 split almost equally between the fire and ambulance budgets, jumping in FY 2016 to $540,000. — This line item has grown an average of 5.1 percent annually in the fire budget and 5.6 percent annually in the ambulance budget. — ESCI's experience is that capital apparatus increases in cost by approximately 3 percent annually. — Forecast assumes FY 2015 as base year with capital apparatus costs escalating 5 percent for growth and 3 percent for inflation annually for a total annual increase of 8 percent. • Capital - Other — Other capital costs in both the fire and ambulance budgets show no trends with sporadic expenditures. — Forecast assumes a base case of an average of the prior six years of expenditures with an annual increase at the assumed rate of inflation (2 percent). • Debt Service — No debt is contemplated during the forecast period. Financial Forecast Results Service Level Remains Status Quo — Scenario A (Ambulance and Fire Budgets) As mentioned above at the beginning of this section, three status quo scenarios are offered for the Ambulance Utility Fund using the same expenditure assumptions for all three but varying the Ambulance Utility Fee and General Fund subsidy (I/F Transfer In). The fire budget is part of the City General Fund budget and the forecast does not change with the three scenarios in the ambulance fund. Thus, the status quo forecast for the fire budget as shown in Figure 99 will only be presented once and will be discussed first. Final Report 173 Page 225 of 280 $10,000,000 $8,000,000 $6,000,000 $4,000,000 $2,000,000 $0 -$2,000,000 -$4,000,000 -$6,000,000 -$810001000 -$10,000,000 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 99: Status Quo Forecast (Graphical) - Fire Budget $7,660,338 58,Z6o,887 $729,000 — $769,785 — $797,521 — $826,268 — $856,064 — $886,947 — $918,956 ♦-----♦-----♦-----♦-----♦-----♦-----♦ 2016 2017 2018 2019 2020 2021 2022 O Operating Surplus(Deficit) - t -Total Fire Revenues - f -Total Fire Expenses Utilizing the assumptions presented above, recurring fire -specific revenues are expected to increase from $729,000 in FY 2016 to $918,956 in FY 2022 at an average annual rate of 3.48 percent for the forecast period. Recurring expenditures are expected to increase from $5,602,747 in FY 2016 to $8,260,887 in FY 2022 at an average annual rate of 6.64 percent for the forecast period. As shown in the above figure, recurring expense exceeds recurring revenue resulting in an annual operating deficit (green bars) which is made up with other, unrestricted General Fund revenues such as property and sales tax. Because the recurring expenses are expected to increase at a higher rate than the recurring fire -specific revenues, the annual operating deficit funded by other unrestricted GF revenues grows each year. In Status Quo - Scenario A, the Ambulance Utility Fee is only allowed to increase at the same annual rate as forecast in the city utility study. Therefore, the fee only grows at 1.0 percent each year. The General Fund subsidy or I/F Transfer in to the Ambulance Fund is kept at its present level of $420,000 per year under this scenario. The following figure shows how the various components of the recurring expenditure and revenue budgets increase during the forecast period given the assumptions previously detailed. 174 Final Report Page 226 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 100: Status Quo Forecast (Tabular) - Scenario A Financial Resouces 2016 2017 2018 2019 2020 2021 2022 By Type Amended Forecast Forecast Forecast Forecast Forecast Forecast Airport Fire Protection Agreement $700,000 $725,900 $752,758 $780,610 $809,493 $839,444 $870,504 Charge for Services/MiscSources $29,000 $43,885 $44,763 $45,658 $46,571 $47,503 $48,453 Ambulance Utility Fee $3,466,019 $3,500,679 $3,535,686 $3,571,043 $3,606,753 $3,642,821 $3,679,249 Ambulance Billing $1,500,000 $1,585,500 $1,675,874 $1,771,398 $1,872,368 $1,979,093 $2,091,901 Contractual Services/MiscSources $27,650 $29,423 $30,011 $30,612 $31,224 $31,848 $32,485 Ambulance Recurring Revenue $4,993,669 $5,115,602 $5,241,571 $5,373,053 $5,510,345 $5,653,762 $5,803,636 Interfund Transfer $420,000 $420,000 $420,000 $420,000 $420,000 $420,000 $420,000 Beginning Fund Balance $857,991 $702,109 $224,868 -$753,635 -$2,350,751 -$4,712,381 -$8,020,040 'Excludes unrestricted General Fund sources such as propertytaxes, sales taxes, etc Wages $3,432,779 $3,521,345 $3,612,195 $3,705,390 $3,800,989 $3,899,055 $3,999,650 Benefits $972,163 $1,058,686 $1,152,909 $1,255,517 $1,367,258 $1,488,944 $1,621,460 O&MSupplies $234,646 $258,111 $283,922 $312,314 $343,545 $377,900 $415,690 Other Services/Charges $603,499 $724,199 $869,039 $1,042,846 $1,251,416 $1,501,699 $1,802,038 Capital - I/F ER Replacement $281,660 $262,813 $283,838 $306,545 $331,068 $357,554 $386,158 Capital -Other $78,000 $32,507 $33,157 $33,820 $34,497 $35,187 $35,890 Total Fire Expenses $5,602,747 $5,857,659 $6,235,059 $6,656,432 $7,128,773 .0 ,338 $8,260,887 Wages $2,993,627 $3,070,863 $3,150,091 $3,231,363 $3,314,732 $3,400,252 $3,487,979 Benefits $833,654 $907,849 $988,648 $1,076,637 $1,172,458 $1,276,807 $1,390,443 O&MSupplies $249,215 $311,519 $389,398 $486,748 $608,435 $760,544 $950,680 Other Services/Charges $1,186,340 $1,482,925 $1,853,656 $2,317,070 $2,896,338 $3,620,422 $4,525,528 Capital - I/F ER Replacement $257,215 $229,991 $248,391 $268,262 $289,723 $312,901 $337,933 Capital - Other $49,500 $9,696 $9,890 $10,088 $10,289 $10,495 $10,705 Total Ambulance Expenses $5,569,551 $6,012,843 $6,640,074 •0 Figure 101 shows graphically what happens as this scenario unfolds. Recurring operating expenses increase from $5,569,551 in FY 2016 to $10,703,267 in FY 2022 for an average annual increase of 11.52 percent while recurring revenues increase from $4,993,669 to $5,803,636 for an average annual increase of only 2.54 percent. This difference leads to an annual operating deficit that grows from $575,882 in FY 2016 to 8-1/2 times that amount by FY 2022 at $4,899,632. This has a major negative effect on the beginning fund balance as shown in orange in the lower part of the figure. In all likelihood, this scenario is financially untenable by FY 2018 without a major reduction in service level or increase in revenue, either recurring revenue or GF subsidy. 7,,,,,YS,,,,iiza Final Report 175 amulimg htcmatinnal Page 227 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 101: Status Quo Forecast (Graphical) — Ambulance Budget Scenario A $12,000,000 10,703,267 $9,381,421 8,291,976 $10,000,000 $6,012,843 -� $5,569,551 . � - $5,241,571 — $5,373,053 $5,510,345 $5,653,762 $5,803,636 -$s7s,ss2 $8,000,000 n-$3,727,659 -$2,017,116 ' $6,000,000 -$4,899,632 $4,000,000 $2,000,000 $0 -$2,000,000 Ll 17 -$4,000,000 -$6,000,000 2016 2017 2018 2019 2020 2021 2022 D Operating Surplus(Deficit) - ♦- - Recurring Revenue - 41- -Recurring Expenses $2,000,000 $857,991 $702,109 $1,000,000 - - _ .- d $224,868 $O - -L1 -$753,635 , -$1,000,000 A _$2,350,751 -$2/0001000 -$3,000,000 4 -$4,000,000 -$4,71z,381 , -$5,000,000 p Beginning Fund Balance -$6,000,000 -$7,000,000 -$8,020,040 -$8,000,000 Q -$9,000,000 2016 2017 2018 2019 2020 2021 2022 Service Level Remains Status Quo — Scenario B (Ambulance Budget) In Status Quo — Scenario B, the Ambulance Utility Fee is increased based upon the State's Office of Financial Management projections for single-family and multi -family residential growth in Franklin County. Based upon the ratio of single- and multi -family residential units and the projected growth rate for each, the fee grows at 2.74 percent each year. The General Fund subsidy or I/F Transfer in to the Ambulance Fund is kept at its present level of $420,000 per year under this scenario. The results of this revenue scenario are not materially different from Scenario A. 176 Final Report ,►rser Page 228 of 280 10,703,267 $9,381,421 8,291,976 $7,390,169 $6,012,843 -� $5,569,551 . � - $5,241,571 — $5,373,053 $5,510,345 $5,653,762 $5,803,636 -$s7s,ss2 '$���1�1,398,503 n-$3,727,659 -$2,017,116 ' -$4,899,632 Service Level Remains Status Quo — Scenario B (Ambulance Budget) In Status Quo — Scenario B, the Ambulance Utility Fee is increased based upon the State's Office of Financial Management projections for single-family and multi -family residential growth in Franklin County. Based upon the ratio of single- and multi -family residential units and the projected growth rate for each, the fee grows at 2.74 percent each year. The General Fund subsidy or I/F Transfer in to the Ambulance Fund is kept at its present level of $420,000 per year under this scenario. The results of this revenue scenario are not materially different from Scenario A. 176 Final Report ,►rser Page 228 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 102 shows graphically what happens as this scenario unfolds. Recurring operating expenses increase from $5,569,551 in FY 2016 to $10,703,267 in FY 2022 for an average annual increase of 11.52 percent while recurring revenues increase from $4,993,669 to $6,200,707 for an average annual increase of 3.67 percent. This difference leads to an annual operating deficit that rapidly grows from $575,882 in FY 2016 to $4,502,560. This has almost the same major, negative effect on the beginning fund balance as shown in orange in the lower part of the figure. Figure 102: Status Quo Forecast (Graphical) — Ambulance Budget Scenario B I $12,000,000 $10,000,000 $8,000,000 $6,000,000 $4,000,000 $2,000,000 $0 -$2,000,000 -$4,000,000 -S6 000 000 2016 2017 2018 2019 2020 2021 2022 O Operating Surplus(Deficit) — -*---Recurring Revenue — f -Recurring Expenses $2,000,000 $1,000,000 $0 -$1,000,000 -$2,000,000 -$3,000,000 -$4,000,000 -$5,000,000 -$6,000,000 -$7,000,000 -$8,000,000 $857,991 $702,109 --- -- 0 $285,1 -$570,453 D Beginning Fund Balance $1,979,808 .. -$7,069,269 2016 2017 2018 2019 2020 2021 2022 The following figure shows the relationship between recurring revenue and expense, operating surplus/(deficit), the General Fund transfer in to the fund and the beginning and ending fund balances each year of the forecast period. �Lft7, Final Report 177 —ulimg lntcrno ,o ­l Page 229 of 280 yw,ius,zbi $8,291,976 4 ' 9 $7,30,169 $5,569,551 $6,640,074 $6,012,843 - -� l------��-�♦------`------� $4,993,669 $5,175,911 $5,364,444 $5,560,813 $5,765,387 $5,978,549 $6,200,707 -$575,882 -$836,932 -$1,829,355 -S2.526.589 _$3,402,872 -$4,502,560 2016 2017 2018 2019 2020 2021 2022 O Operating Surplus(Deficit) — -*---Recurring Revenue — f -Recurring Expenses $2,000,000 $1,000,000 $0 -$1,000,000 -$2,000,000 -$3,000,000 -$4,000,000 -$5,000,000 -$6,000,000 -$7,000,000 -$8,000,000 $857,991 $702,109 --- -- 0 $285,1 -$570,453 D Beginning Fund Balance $1,979,808 .. -$7,069,269 2016 2017 2018 2019 2020 2021 2022 The following figure shows the relationship between recurring revenue and expense, operating surplus/(deficit), the General Fund transfer in to the fund and the beginning and ending fund balances each year of the forecast period. �Lft7, Final Report 177 —ulimg lntcrno ,o ­l Page 229 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 103: Status Quo Forecast (Tabular) - Ambulance Budget Scenario B $4,993,669 Ambulance Utility Fund 2016 2017 2018 2019 2020i Recurring Expenses $5,569,551 Recurring Revenue $4,993,669 $5,175,911 $5,364,444 $5,560,813 $5,765,387 $5,978,549 $6,200,707 Recurring Expenses $5,569,551 $6,012,843 $6,640,074 $7,390,169 $8,291,976 $9,381,421 $10,703,267 Operating Surplus(Deficit) -$575,882 -$836,932 -$1,275,630 -$1,829,355 -$2,526,589 -$3,402,872 -$4,502,560 General Fund Transfer In $420,000 $420,000 $420,000 $420,000 $420,000 $420,000 $420,000 Beginning Fund Balance $857,991 $702,109 $285,177 -$570,453 -$1,979,808 -$4,086,397 -$7,069,269 Ending Fund Balance $702,109 $285,177 -$570,453 -$1,979,808 -$4,086,397 -$7,069,269 -$11,151,830 Again, this scenario is not materially different from Scenario A and clearly illustrates what happens as expenses rapidly outpace revenue. While the department can control some of its operating expenses, the degree to which that can occur will not be enough to offset the ever increasing operating deficit. Although the historical annual increase in the ambulance utility fee has been as high as 25 percent annually, such increases projected into the future would provide significantly more revenue than is needed to fund the department. Therefore, a third scenario is provided to more closely align increases in the Ambulance Utility Fee with actual forecast expenses as well as minimizing the GF subsidy, should council choose to do so. Service Level Remains Status Quo - Scenario C (Ambulance and Budget) A more realistic recurring revenue scenario is offered for consideration in Status Quo - Scenario C. In this scenario, the forecast assumes that the fund must retain some level of fund balance carried forward that would sustain its recurring expenditure budget for the first several months until sufficient revenue is received to fund recurring expenses and replenish the fund balance. An analysis of monthly cash flow would provide a more complete picture of what level of reserves would be needed. This forecast scenario contemplates that the fund would fully support its expenditure (and required reserve) budget by FY 2019 when the GF subsidy is reduced by half its current amount to $210,000 as shown in the table in the following figure. Figure 104: Status Quo Forecast (Tabular) - Ambulance Budget Scenario C Recurring Revenue $4,993,669 $5,774,146 $6,488,991 $7,302,582 $8,091,736 $9,436,714 $10,664,025 Recurring Expenses $5,569,551 $6,012,843 $6,640,074 $7,390,169 $8,291,976 $9,381,421 $10,703,267 Operating Surplus(Deficit) -$575,882 -$238,697 -$151,083 -$87,586 -$200,240 $55,292 -$39,242 General Fund Transfer In $420,000 $420,000 $420,000 $210,000 $105,000 $0 $0 Beginning Fund Balance $857,991 $702,109 $883,412 $1,152,329 $1,274,743 $1,179,502 $1,234,795 Ending Fund Balance $702,109 $883,412 $1,152,329 $1,274,743 $1,179,502 $1,234,795 $1,195,552 In this scenario, the Ambulance Utility Fee is increased in a manner that minimizes the difference, the operating surplus/(deficit), between the recurring expenses and revenues while also maintaining a level of fund balance between 15-20 percent of recurring expenses. The Utility Fee has been increased in this scenario as follows: 20 percent in FY 2017, 15 percent in FY 2018-19, 12.5 percent in FY 2020, 20 percent in FY 2021 and 15 percent in FY 2022, while the GF subsidy has been gradually reduced from $420,000 in 178 Final Report Page 230 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 FY 2017 to zero in FY 2021. The specific impact of these modeled increases on the monthly rate would cause the rate to increase from the current $12.65 per unit as follows: • FY 2017 — 20 percent increase to $15.18 • FY 2018 — 15 percent increase to $17.46 • FY 2019 —15 percent increase to $20.08 • FY 2020- 12.5 percent increase to $22.58 • FY 2021- 20 percent increase to $27.10 • FY 2022 — 15 percent increase to $31.17 Figure 105 shows graphically what happens as this scenario unfolds. Recurring operating expenses track very closely with recurring revenues. Expenses increase from $5,569,551 in FY 2016 to $10,703,267 in FY 2022 for an average annual increase of 11.52 percent while recurring revenues increase from $4,993,669 to $10,664,025 for an average annual increase of 13.5 percent. This difference in recurring revenue and expense leads to annual operating deficits that fluctuate from a high of $575,882 in FY 2016, to a low of $39,242 in FY 2022, while there is actually a surplus in FY 2021. This fluctuation leads at an initial decrease in beginning fund balance as seen by the dashed orange line in the bottom of the figure from $857,991 in FY 2016 to a low of $702,109 in FY 2017 followed by a gradual increase to $1,274,743 in FY 2020 after which the fund balance generally stabilizes around $1.2 million each year. Given the expenditure assumptions, this scenario gives staff and elected officials some idea of how revenues might need to increase in order to preserve a status quo service level without a General Fund subsidy over the long term. 4 Final Report 179 Page 231 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 105: Status Quo Forecast (Graphical) - Ambulance Budget Scenario C $12,000,000 $10,000,000 $8,000,000 $6,000,000 $4,000,000 $2,000,000 $0 -$2 000 000 $10,703,267 $9,381,421 A $8,291,976 moo' $10,664,025 97,390,169 Jr $9,436,714 $6,640,074 '000-- :* 0 t $8,091,736 $5,569,551 $7,302,582 •$6,488,991 • $5,774,146 $4,993,669 $55,292 $575,882 -5 238,697 -$151,083 -$87,586 $200,240 -539,242 2016 2017 2018 2019 2020 2021 2022 O Operating Surplus(Deficit) Recurring Revenue — f Recurring Expenses $1,400,000 $1,200,000 $1,000,000 $857,991 $800,000 At ' $600,000 $400,000 $200,000 $0 $1,274,743 $1,234,795 $1,152,329 �. --AIL. - $883,412 , $702,109 ' A Beginning Fund Balance 2016 2017 2018 2019 2020 2021 2022 .Service Level Increases - Scenario D (Fire Budget) Scenario D represents an increase in fire service level through the addition of a third firefighter to each of the three existing engine companies on all three shifts for a total of nine additional firefighters. This brings station staffing level from four to five with two personnel assigned to the ambulance and three assigned to the engine. This and the succeeding scenarios use the FY 2016 pay scale shown in Figure 106. Base wages are shown along with wages and overtime increased to account for average annual observed overtime of 15 percent. Scenario D adds a 25-36 month level firefighter to each of the three engine companies. 180 Final Report Page 232 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 106: FY 2016 Firefighter Pay/Benefit Scale Used for Scenarios D, E, and F OvertimeFY 2016 Pay Rates by Base Base Wages Benefits Position Wages Benefits w/ Firefighter (25-36 Months) $70,850 $25,552 $81,478 $29,385 Firefighter (49+ Months) $78,728 $26,078 $90,537 $29,990 Lieutenant $86,606 $26,604 $99,597 $30,595 Figure 107 shows the full recurring cost of adding nine firefighters in Scenario D (a third on each engine company). The scenario adds these firefighters in FY 2017, but the table below shows what the cost would be if they were added at any point within the forecast period. Costs escalate at the rate discussed above for wages (6 percent) and benefits (11.3 percent) that have been observed historically. The operating cost for on -boarding these employees, estimated at $5,000 per employee, is a one-time cost that would include mainly bunker gear, uniforms, etc. The table below also shows what this one- time cost would be in whatever year these employees were added. While other operating costs may go up per employee, these would be minor relative to salary and benefits. Figure 107: Cost of Adding a Third Firefighter to each Engine Company in Various Years of Forecast Period 20202016 2017 2018 2019 2022 Wages (w/ OT) $733,298 $752,217 $771,624 $791,532 $811,953 $832,902 $854,390 Benefits (w/ OT) $264,463 $288,000 $313,632 $341,545 $371,942 $405,045 $441,094 Operating (on -boarding) $45,000 $45,900 $46,818 $47,754 $48,709 $49,684 $50,677 Service Level Increases - Scenario E (Fire Budget) Scenario E represents an increase in fire service level through the addition of a fourth engine company staffed with two firefighters and one lieutenant on each of three shifts for a total of nine additional firefighters. This engine company would be housed in an as yet to be built fourth fire station. It is not known when this station would be built and how it would be funded. Therefore, the capital facility and apparatus/equipment costs as well as recurring station operating costs are not included in this analysis. For budget planning purposes, staff could use a very generalized figure of $2-2.5 million for an equipped fire station and $450-500,000 for an equipped fire engine. Staff should plan on hiring the personnel in the year following construction of the station. Scenario D adds one 25-36 month level firefighter, one 49+ month firefighter (functioning as driver/engineer), and one lieutenant to each of three shifts to staff the additional engine company. The table below shows the total cost of adding the personnel as well as the one-time cost in whatever year these employees would be added. Final Report 181 Page 233 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 108: Cost of Adding Another Engine Company in Various Years of Forecast Period Wages (w/ OT) $814,835 $835,858 $857,423 $879,544 $902,236 $925,514 $949,392 Benefits (w/ OT) $570,402 $621,168 $676,452 $736,656 $802,219 $873,616 $951,368 Operating (on -boarding) $45,000 $45,900 $46,818 $47,754 $48,709 $49,684 $50,677 Service Level Increases - Scenario F (Fire Budget) In order to give staff and council an appreciation for the full impact of adding a third firefighter to each existing engine company and a fourth three-person engine company, Scenario F was prepared adding both service level upgrades. Scenario F represents an increase in fire service level through both the addition of a fourth engine company staffed with two firefighters and one lieutenant on each of three shifts as well as the third firefighter on the three current engine companies for a total of 18 additional firefighters. As discussed above, the additional engine company would be housed in an as yet to be built fourth fire station. Scenario F adds four 25-36 month level firefighters (one for each existing engine and one for the new engine), one 49+ month firefighter (functioning as driver/engineer), and one lieutenant to each of the three shifts. The table below shows the total cost of adding the 18 personnel as well as the one- time cost in whatever year these employees would be added. Figure 109: Cost of Adding a Third Person in each Engine and Another Engine Company in Various Years of Forecast Period Wages (w/ OT) $1,548,132 $1,588,074 $1,629,046 $1,671,076 $1,714,190 $1,758,416 $1,803,783 Benefits (w/ OT) $834,865 $909,168 $990,084 $1,078,201 $1,174,161 $1,278,662 $1,392,462 Operating (on -boarding) $90,000 $91,800 $93,636 $95,509 $97,419 $99,367 $101,355 Using the tables from Scenarios D and E, staff and council can mix and match timing of implementing either of these upgrades. Figure 110 summarizes the net impact of the above fire service scenarios for each year that the change might be implemented. Total fire budget expenditures are shown in the orange dashed line for each year of the forecast and represent a status quo service level. The incremental cost each year of adding a third firefighter on each engine company is shown with the blue bars while the incremental cost of adding an additional engine company is shown in the red bars. While the total number of additional firefighters is the same for each upgrade, the engine company is costlier due to the experience level and commensurate pay grade required to fill the positions needed. Adding a third firefighter on each of the three existing engines will add $1.086 million in FY 2017, which grows to just under $1.3 million annually by FY 2022. The addition of an engine company adds just over $1.5 million in FY 2017, if added then, and grows to $1.9 million by FY 2022. The addition of a third firefighter to each engine company adds approximately 16.9 percent to the fire budget each year while the addition of another engine company adds approximately 24.16 percent annually on average. 182 Final Report { Page 234 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 110: Annual Cost Differential of Adding a Third Person in each Engine and/or Another Engine Company 2016 2017 2018 2019 2020 2021 2022 _ kmg ht -.t, -A Final Report 183 Page 235 of 280 C� Addition of Third Firefighter $10,000,000 O Addition of Full Engine Company $5,000,000 0 Total Fire Expenses (Status Quo) $8,260,887 - $4,500,000 Ln $8,000,000 $8,000,000 $7,660,338 _ .® 0 - $4,000,000 ' � (n r$6,235,059 $6,656,432 0 0 3 $3,500,000 p w $6,000,000 $5,857,659 $5,602,747 N $3,000,000 c m 0 L 0 $2,500,000 C ' IA $4,000,000 $1,900,760 $1,799,130$2,000,000 Z' L $1,502,926 $1,533,875 $1,616,200 $1,704,455 M $1,500,000 p N $2,000,000 $1,183,896 $1,237,947 $1,295,485 $1,000,000 c0 $1,085,255 $1,133,077 $1,086,11 $500,000 $0 $0 2016 2017 2018 2019 2020 2021 2022 _ kmg ht -.t, -A Final Report 183 Page 235 of 280 Page 236 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 PAGE INTENTIONALLY LEFT BLANK C—ulimg htcrno ,o -1 Final Report 185 Page 237 of 280 Page 238 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Appendices I_1a1:1►10Mr-1a L11.14:90129111110:10 Figure1: Service Area Map.........................................................................................................................24 Figure2: Organizational Chart....................................................................................................................25 Figure 3: Total Incidents per 1,000 Population, 2015.................................................................................27 Figure 4: Fires per 1,000 Population, 2015.................................................................................................28 Figure 5:Fire Loss per Capita, 2015.............................................................................................................29 Figure6: Critical Issues................................................................................................................................31 Figure 7: Tri -Cities Employment, Available Labor Force and Unemployment Rate, 2006-2015 ................34 Figure 8: Comparison of State of Washington and Kennewick -Pasco -Richland MSA Unemployment Rates, 2006-2015........................................................................................................................................... 35 Figure 9: Comparison of Per Capita Income (Inflation Adjusted 2013 Dollars) United States and Washington, 2005-2014......................................................................................................................36 Figure 10: Median Annual Household Income, Washington State and Franklin County, 2005 to 2014....37 Figure 11: Median Home Sales Price in Washington State, 2000 to 2014 .................................................38 Figure 12: Median Home Sales Price and Sales Volume (Seasonally Adjusted First Quarter Sales) in Washington State and Franklin County, 2008 to 2016.......................................................................39 Figure 13: Single Family Residential Permits and Total Value and Commercial/Industrial Permits Issued by Pasco Building Permits & Inspection Services, 2005-2014............................................................40 Figure 14: State of Washington, Franklin County and City of Pasco Historical Population, 2005-2015.....41 Figure 15: High, Medium, and Low Population Projections for Franklin County through 2030 .................42 Figure 16: Washington State Selected Historical and Projected Population by Age Group, 2005-2030....42 Figure 17: Inflation Trends: Urban CPI -U West Coast Class B/C Cities, 2000-2015 ....................................43 Figure 18: Franklin County and City of Pasco Taxable Retail Sales Trends, 2005-2014 ..............................44 Figure 19: Pasco Local Sales and Use Tax Distribution by Major Function, 2005-2015 .............................45 Figure 20: City of Pasco Residential, Commercial, and Other Property Values, 2005-2014 ......................46 Figure 21: City of Pasco Debt Service and Operating Millage Rates vs. Total Property Value, 2005-2014 47 Figure 22: City of Pasco Sales and Property Tax Revenue Trends, 2005-2014 ...........................................48 Figure 23: Pasco Fire Department Financial Resources (Fire and Ambulance), FY 2011– FY 2016...........50 Figure 24: Fire and Ambulance Recurring Revenues, FY 2011- FY 2016 ....................................................50 Figure 25: Fire Recurring Revenues, FY 2011 - FY 2016..............................................................................51 Figure 26: Ambulance Recurring Revenues, FY 2011 - FY 2016..................................................................52 Figure 27: Ambulance Recurring Revenues, GF Subsidy, and Beginning Fund Balance, FY 2011 - FY 2016 ............................................................................................................................................................ 53 Figure 28: Pasco Fire Department Expenditures (Fire and Ambulance), FY 2011– FY 2016 –Tabular Format................................................................................................................................................. 54 Figure 29: Expenditures (Fire and Ambulance), FY 2011- FY 2016 – Graphic Format...............................55 Figure 30: Fire and Ambulance Expenses as a Percentage of Total Department Expenses, FY 2011 - FY 2016.................................................................................................................................................... 55 Figure 31: Combined Fire and Ambulance Wages and Benefits, FY 2011- 2016 .......................................56 Final Report 187 Page 239 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 32: Fire Department Staff County by Position and Budget, FY 2011- 2016 ....................................57 Figure 33: Fire and Ambulance Budget FTEs and Wages, FY 2011 - 2016 ..................................................58 Figure 34: Staff Changes by Category, FY 2011- 2016...............................................................................59 Figure 35: Fire and Ambulance Regular Wages and Overtime, FY 2011— FY 2016 ....................................61 Figure 36: Fire and Ambulance Operating Expenses, FY 2011— FY 2016 ...................................................62 Figure 37: Fire and Ambulance Capital Expenses, FY 2011— FY 2016........................................................63 Figure 38: Fire and Ambulance Non -Apparatus Capital Expenses, FY 2011— FY 2016 ..............................64 Figure 39: Fire Recurring Revenue, Expenditure, and Net Surplus/(Deficit) Trends, FY 2011— FY 2016...65 Figure 40: Ambulance Recurring Revenue, Expenditure and Net Surplus/(Deficit) Trends, FY 2011— FY 2016.................................................................................................................................................... 66 Figure 41: Ambulance Operating Surplus/(Deficit), Fund Balance, and GF Transfer (In) Trends, FY 2011— FY2016................................................................................................................................................ 67 Figure 42: Emergency Response Staffing per Shift.....................................................................................69 Figure 43: Staffing Comparison, 2015.........................................................................................................71 Figure 44: Tri -Cities Airport Passenger Enplanements, 2006 — 2015.........................................................85 Figure 45: Master Training Schedule, January 2015...................................................................................91 Figure 46: Annual Building Permits Issued, 2001— 2015............................................................................94 Figure 47: PFD Pre -Incident Plan Template..............................................................................................101 Figure 48: Risk/Probability Matrix............................................................................................................103 Figure49: Station 81.................................................................................................................................107 Figure50: Station 82.................................................................................................................................108 Figure51: Station 83.................................................................................................................................109 Figure 52: Vehicle Storage (Station 83 Annex).........................................................................................110 Figure53: Station 84.................................................................................................................................111 Figure 54: Apparatus Inventory and Condition.........................................................................................113 Figure 55: Service Demand, 2011- 2015..................................................................................................114 Figure 56: Incident Type, 2014-2015 Incidents.........................................................................................115 Figure 57: Service Demand by Month of the Year, 2014-2015.................................................................115 Figure 58: Service Demand by Day of the Week, 2014-2015...................................................................116 Figure 59: Service Demand by Hour of the Day, 2014-2015.....................................................................116 Figure 60: Geographic Service Demand —All Incident Types, 2014-2015 .................................................117 Figure 61: Geographic Service Demand —All Fires Incidents, 2014-2015 .................................................118 Figure62: Study Area................................................................................................................................119 Figure 63: Population Density, Office of Financial Management (OFM) 2015 Population Estimate .......120 Figure 64: Station Distribution, WSRB Criteria.........................................................................................121 Figure 65: Aerial Apparatus Distribution, WSRB Criteria..........................................................................122 Figure 66: Travel Time Model, NFPA Criteria............................................................................................123 Figure 67: Potential Travel Time Model, PFD Response/Travel Time Model ...........................................124 Figure 68: 2014-2015 Service Demand and Six Minutes Travel Time Model ...........................................125 188 Final Report Page 240 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 69: Actual Travel Time Performance by Fire Management Zone, 2015 ........................................126 Figure 70: Station Concentration, Staffed Stations..................................................................................127 Figure 71: Full First Alarm, 12 Minutes Travel Time (PFD Travel Time Goal) ...........................................128 Figure 72: 2014 Unit Hour Utilization (UHU)............................................................................................129 Figure 73: 2015 Unit Hour Utilization (UHU)............................................................................................129 Figure 74: Concurrent Incidents, 2014-2015............................................................................................131 Figure 75: Concurrent Incidents by Station Area, 2014-2015..................................................................131 Figure 76: Response Performance Goals and Performance, 2015 ...........................................................132 Figure 77: NFPA 1710 Response Performance Recommendations ..........................................................133 Figure 78: PFD Overall Response Performance, 2014-2015.....................................................................135 Figure 79: Mutual and Automatic Aid, 2015.............................................................................................136 Figure 80: City of Pasco Population History, U.S. Census and Washington OFM Data, 1980-2016 .........139 Figure 81: Tri -Cities Annual Population Change, 2010-2016 OFM Estimates...........................................140 Figure 82: Franklin County and City of Pasco Population Projection .......................................................141 Figure 83: Projected Service Demand, 2015 through 2040......................................................................142 Figure 84: Population Density, OFM 2015 Traffic Analysis Zone Data .....................................................143 Figure 85: Study Area Population by Age, 2014 U.S. Census American Community Survey (ACS) ..........144 Figure 86: PFD Study Area Demographics, 2014 2014 US Census American Community Survey (ACS) ..144 Figure 87: PFD Study Area Community Risk and Land Use.......................................................................145 Figure 88: PFD Study Area Transportation Network.................................................................................147 Figure 89: Sample Critical Task Staffing, Fire Risk.....................................................................................152 Figure 90: Non -Structure Fire Critical Tasking..........................................................................................153 Figure 91: Hazardous Materials Incident Critical Tasking.........................................................................153 Figure 92: Motor Vehicle Collision with Entrapment Critical Tasking ......................................................153 Figure 93: Emergency Medical Incident Critical Tasking (BLS).................................................................153 Figure 94: Emergency Medical Incident Critical Tasking (ALS).................................................................153 Figure 95: Current Staffed Station Deployment.......................................................................................165 Figure 96: Proposed Four Staffed Station Deployment & Reconfiguration ..............................................166 Figure 97: Five -Station Deployment Model..............................................................................................167 Figure 98: Historical Operating Expense Trends — Fire and Ambulance Budgets.....................................172 Figure 99: Status Quo Forecast (Graphical) — Fire Budget........................................................................174 Figure 100: Status Quo Forecast (Tabular) — Scenario A..........................................................................175 Figure 101: Status Quo Forecast (Graphical) — Ambulance Budget Scenario A ........................................176 Figure 102: Status Quo Forecast (Graphical) — Ambulance Budget Scenario B ........................................177 Figure 103: Status Quo Forecast (Tabular) —Ambulance Budget Scenario B ...........................................178 Figure 104: Status Quo Forecast (Tabular) —Ambulance Budget Scenario C ...........................................178 Figure 105: Status Quo Forecast (Graphical) —Ambulance Budget Scenario C ........................................180 Figure 106: FY 2016 Firefighter Pay/Benefit Scale Used for Scenarios D, E, and F ...................................181 Final Report 189 Page 241 of 280 Pasco Fire Department (WA) Emergency Services Master Plan 2016 Figure 107: Cost of Adding a Third Firefighter to each Engine Company in Various Years of Forecast Period................................................................................................................................................181 Figure 108: Cost of Adding Another Engine Company in Various Years of Forecast Period.....................182 Figure 109: Cost of Adding a Third Person in each Engine and Another Engine Company in Various Years ofForecast Period.............................................................................................................................182 Figure 110: Annual Cost Differential of Adding a Third Person in each Engine and/or Another Engine Company...........................................................................................................................................183 190 Final Report rasa Page 242 of 280 AGENDA REPORT FOR: City Council October 18, 2016 TO: Dave Zabell, City Manager Workshop Meeting: 10/24/16 FROM: Stan Strebel, Deputy City Manager Executive SUBJECT: 2017 Legislative Priorities I. REFERENCE(S): 2017 Legislative Priorities Draft II. ACTION REQUESTED OF COUNCIL / STAFF RECOMMENDATIONS: Discussion III. FISCAL IMPACT: IV. HISTORY AND FACTS BRIEF: The 2017 legislative session will begin on Monday, January 9, 2017. This will be the first year of a biennial cycle where the primary responsibility of the legislature is to pass a budget that will carry from July 1, 2017 through June 30, 2019. The session will go for 105 days including weekends and state recognized holidays. This will precede the second year of the two-year cycle, where the legislature is tasked with implementing supplemental budgets during the shorter 60 -day session. The City contracts with Gordon Thomas Honeywell Governmental Affairs (GTHGA) to provide lobbying services to the Washington State Legislature. As the City's lobbyists, GTHGA furthers the City's legislative priorities in Olympia to promote economic development and the vitality of the growing City and, provides an on -the - ground presence in Olympia during session, monitors the state legislature throughout the year, and advances the City's legislative agenda accordingly. The City has maintained a proactive posture with the legislature regarding the interests of Pasco. One means by which Council has historically made their concerns and interests known to the legislature, and specifically its legislative delegation, is through the adoption of legislative priorities as a statement of the City. Page 243 of 280 V. DISCUSSION: Attached is the proposed 2017 legislative priorities list which reflects modifications to the previous agenda as recommended by staff and the legislative consultant, Briahna Murray, Vice President, Gordon Thomas Honeywell Governmental Affairs. The proposed changes are intended to reflect changed circumstances over the past year, so that the new list of priorities more accurately reflects current circumstances and the policy direction of the City Council. Emerging issues for the 2017 session include finding adequate funding solutions for K- 12 education, the Connecting Washington fund (transportation improvement package), affordable housing, homelessness, culverts (effecting salmon runs and habitats) and more. GTHGA will be working on the specific issues identified by the City as legislative priorities as well as others that could impact the City's interests. Ms. Murray will present Council with an overview of the upcoming session as well as discuss the attached list of priorities. Staff requests Council direction so that the priorities list can be put in resolution form for Council action at its November 7 meeting. Page 244 of 280 M �y City of Pasco 2017 State Legislative Priorities LEWIS STREET OVERPASS: The Lewis Street Overpass project replaces a deteriorating and functionally obsolete 1937 underpass on a former state highway. The Connecting Washington package includes $15 million in state funding for the overpass, and indicates that the remaining funding for this estimated $40 million dollar project be identified from local sources. The City is actively working to reduce costs and identify local funding sources for the project, including seeking state and grant funding to close the gap. Pasco also requests project funding to begin in earlier biennia in order to realize design and permitting cost savings. PEANUT'S COMMUNITY PLAZA: At the epicenter of Downtown Pasco is Peanuts Park the primary and historic gathering place for the community. Named after Peanuts, a dedicated resident who shared his love of community through peanuts, the park is today the heart of a culturally diverse downtown core. The City seeks $3 million in funding to revitalize the downtown plaza, upgrading this important community gathering place in a way that will spur economic development. Among other enhancements, the plan provides for renovations of the existing farmers market, a new streetscape, children's splash pad and festival stage area. ALLOW CITY PUBLIC FACILITY DISTRICT TO FUND AQUATIC CENTER: The Pasco Public Facility District (PFD) would like to fund and construct an aquatic center. Regional and county PFDs are authorized to construct "recreational facilities;" however, city PFDs are not. The city requests legislation allowing city PFDs the same authority as county and regional PFDs. PASCO DNR PROPERTY: The City of Pasco has worked collaboratively with the Department of Natural Resources to encourage the sale of residential property and leasing of commercial property along Road 68. PLACEHOLDER PRESERVE STATE -SHARED REVENUES: Pasco receives approximately $1.3 million annually from the state, categorized as "state -shared revenues." Pasco supports restoring liquor profit revenues to pre -2012 levels by removing the 2011 cap, and restoring the 50150 revenue sharing relationship over multiple biennia and dedicated the revenue to public safety. REFORM THE PUBLIC RECORDS ACT: Pasco supports reform to statutes governing public records requests to provide cost recovery, alternative dispute resolution, and greater access to funding to modernize records collection. In approaching this reform, the City recognizes the importance of transparency and accountability in government. MAIN STREET PROGRAM: Pasco supports legislation that increases the tax credit limits on the Main Street Tax Incentive Program. BASIC LAW ENFORCEMENT ACADEMY: Pasco supports additional state funding to the BLEA to increase the number of training slots available for law enforcement officers. Pasco supports re- evaluating how training slots are allocated to agencies throughout the state to ensure that they are equitably distributed based on geography and demand. LABOR REFORM: The City supports legislation reducing labor costs. Modification of the arbitration statute to provide clarity on "comparability" would better balance the interests of uniformed employees with those of the taxpayer. Page 245 of 280 The City of Pasco Supports/Opposes FINANCE/GENERAL GOVERNMENT Optional Authority to Adjust 1% Property Pasco supports proposals that provide local jurisdictions with the option to adjust property tax by a Tax growth/inflation factor each year, rather than 1 %. Election of Judges Pasco opposes legislation mandating that part-time municipal court judges be elected rather than appointed. INFRASTRUCTURE & ECONOMIC DEVELOPMENT Model Toxics Control Account Pasco supports funding solutions to the Model Toxics Control Account that maintain and increase funding to storm water and clean u Infrastructure Program Funding Pasco supports full funding of programs that support development and maintenance of local infrastructure such as the Transportation Improvement Board (TIB) and the Freight Mobility Strategic Investment Board (FMSIB). Economic Development Tools Pasco supports reinvigorating economic development programs currently in statute that now remain unfunded, such as the Local Revitalization Fund (LRF), the Local Infrastructure Financing Tool (LIFT), the Job Development Fund (JDF), and others. Additionally, Pasco supports establishing a tax increment financing or value capture financing program, similar to what is established in other states. PUBLIC SAFETY Marijuana Laws Pasco supports solutions to assist local governments in implementation of the recreational marijuana system, and support policies that retain local authority on regulations that govern marijuana production or sale. Body -worn Cameras Pasco will monitor recommendations from the task force on body worn cameras, established by the 2016 Legislature. LAND USE Notification of Pre -Annexation The City supports legislation improving notification of existing pre -annexation agreements in the home Agreements buying process. Annexation of Unincorporated Islands Pasco opposes legislation mandating cities to annex unincorporated islands, but supports incentives that encourage annexation, such as lowering the percentage of petition signers needed to annex unincorporated islands. SEPA Reform Pasco supports efforts to reform the State Environmental Policy Act to streamline the process and remove items from the SEPA analysis that duplicate work already being completed by other ordinances and laws. v CD N M O N co O AGENDA REPORT FOR: City Council October 17, 2016 TO: Dave Zabell, City Manager Workshop Meeting: 10/24/16 Ahmad Qayoumi, Public Works Director FROM: Dan Ford, City Engineer Public Works SUBJECT: Bid Award: Well Replacement - Village of Pasco Heights I. REFERENCE(S): Vicinity Map Bid Tabulation IL ACTION REQUESTED OF COUNCIL / STAFF RECOMMENDATIONS: Discussion III. FISCAL IMPACT: Project is fully funded by Council authorization. IV. HISTORY AND FACTS BRIEF: The irrigation well at the Village at Pasco Heights is a 16 -inch diameter, 200 -foot deep, cased well. Video logs of the nearly 40 -year old well reveal heavy incrustation of rust and iron bacteria on the casing wall and screen. Unfortunately, the existing well cannot be rehabilitated and must be replaced. The Village at Pasco Heights well is an indispensable component of the Irrigation Utility. Without the water from this well, the City would be unable to supply irrigation water to residents. Accordingly, its replacement is essential. EA Engineering, Science, and Technology, Inc., PBC, (EA) of Kennewick has assisted City staff with the design and specifications for a new well and appurtenances to be drilled in the vicinity of the existing well. EA's design provides for a well that will be constructed to a similar depth, but with a slightly larger diameter than the existing well, to allow the City to obtain full beneficial use of its water right. Page 247 of 280 The bid package was distributed to members of the City of Pasco Municipal Research and Services Center Small Works Roster. Additionally, notice of the bid opportunity was published in the Tri -City Herald and posted on the City's website. V. DISCUSSION: On September 29, 2016, the City received two (2) bids for the project. The low bid was from Holt Services, Inc., in the amount of $297,037.29. The second lowest bid was received from Schneider Water Services in the amount of $314,885.70. The Engineer's Estimate was $236,742.57. This project is included in the City's 2016-2021 Capital Improvements Plan and budgeted for in 2016. The anticipated completion date is December 31, 2016. Staff has reviewed the bid submittal and found no exceptions or irregularities and, therefore, recommends award of the contract to Holt Services Inc., of Edgewood, Washington. Page 248 of 280 N Pi (o 0 N 00 O PROJECT VICINITY MAP N.T.S v v CD N CP 0 0 N 00 O BID SUMMARY Well Replacement—Village of Pasco Heights CITY PROJECT NO. CP7-WX-1A-16-02 ENGINEERS HOLT SERVICES, INC. Edgewood, WA SCHNEIDER WATER SERVICESESTIMATE St. Paul, OR ITEM Bid Security 5% BID BOND 5% BID BOND NO. ITEM QTY UNIT UNIT PRICE AMOUNT UNIT PRICE AMOUNT UNIT PRICE AMOUNT UNIT PRICE AMOUNT UNIT PRICE AMOUNT 1 Force Account Work 1 LS $5,000.00 $5,000.00 $5,000.00 $5,000.00 $5,000.00 $5,000.00 2 Mobilization 1 LS $20,000.00 $20,000.00 $55,000.00 $55,000.00 $19,900.00 $19,900.00 3 Project Temporary Traffic Control, min. Bid $ 150.00 1 LS $500.00 $500.00 $1,500.00 $1,500.00 $5,000.00 $5,000.00 4 Erosion Control and Water Pollution Control 1 LS $1,000.00 $1,000.00 $15,000.00 $15,000.00 $18,700.00 $18,700.00 5 Site Preparation Access, Drill Pad, etc. 1 LS $10,000.00 $10,000.00 $12,500.00 $12,500.00 $19,700.00 $19,700.00 6 Drill Borehole and Install Temporary 24 -Inch Casing 200 LF $350.00 $70,000.00 $375,00 $75,000.00 $490.00 $98,000.00 7 20 -inch Blank Pipe/Casing 190 LF $98.00 $18,620.00 $59.00 $11,210.00 $70.00 $13,300.00 8 20 -inch 80 slot Screen 10 LF $400.00 $4,000.00 $495.00 $4,950.00 $900.00 $9,000.00 9 Filterpack Material and Bentonite 1.5 Cy $450.00 $675.00 $1,020.00 $1,530.00 $800.00 $1,200.00 10 Cement Seal 6.5 Cy $800.00 $5,200.00 $450.00 $2,925.00 $900.00 $5,850.00 11 Installation of 20 -inch Liner, 20 -inch 80 slot Screen, Filterpack and Cement Seal 1 LS $14,000.00 $14,000.00 $28,000.00 $28,000.00 $19,000.00 $19,000.00 12 Well Development (Includes Temp Water Disposal System) 24 HRS $700.00 $16,800.00 $350.00 $8,400.00 $400.00 $9,600.00 13 Video Logging 1 LS $2,000.00 $2,000.00 $1,800.00 $1,800.00 $1,400.00 $1,400.00 14 Plumbness and Alignment Survey 1 LS $1,200.00 $1,200.00 $2,500.00 $2,500.00 $2,000.00 $2,000.00 15 Well Disinfection 1 LS $1,000.00 $1,000.00 $1,500.00 $1,500.00 $1,000.00 $1,000.00 16 Set Up and Operate Step Rate Test and Constant Rate Test (Includes Water Disposal) 1 LS $20,000.00 $20,000.00 $35,000.00 $35,000.00 $34,000.00 $34,000.00 17 Site Restoration 1 LS $12,000.00 $12,000.00 $4,500.00 $4,500.00 $18,500.00 $18,500.00 18 Hourly Rate (Rig and Crew) 16 HRS $700.00 $11,200.00 $300.00 $4,800.00 $400.00 $6,400.00 19 Standby Time 16 HRS $300.00 $4,800.00 $150.00 $2,400.00 $150.00 $2,400.00 Subtotal: $217,995.00 $273,515.00 $289,950.00 Sales Tax (8.6%): $18,747.57 $23,522.29 $24,935.70 TOTALS: $236,742.57 $297,037.29 $314,885.70 CITY ENGINEERS REPORT CITY OF PASCO COMPETITIVE BIDS WERE OPENED ON SEPTEMBER 29, 2016, ALL BIDS HAVE BEEN REVIEWED BY THIS OFFICE. Well RECOMMEND THE CONTRACT BE AWARDED T0: el l Replacement Holt Services, Inc. APPROVAL BY PUBLIC WORKS DIRECTOR Village of Pasco Heights LPAscO• CITY PROJECT NO. CP7-WX-1 A-16-02 qq� DATE: SEPTEMBER 29, 2016 j-129 11.146 FILE: Well Replace Village Pasco Hgts Bid Summary.pub DATE CITY ENGINEER DATE PUBLIC WORK ECTOR D SHEET I of 1 AGENDA REPORT FOR: City Council October 17, 2016 TO: Dave Zabell, City Manager Workshop Meeting: 10/24/16 Ahmad Qayoumi, PW Director FROM: Dan Ford, City Engineer Public Works SUBJECT: Final Acceptance: Kahlotus Lift Station Force Main Pipe Project I. REFERENCE(S): Vicinity Map Proposed Resolution Construction Photographs II. ACTION REQUESTED OF COUNCIL / STAFF RECOMMENDATIONS: Discussion III. FISCAL IMPACT: 2015-2016 Utility Bond Proceeds - $241,824.02 IV. HISTORY AND FACTS BRIEF: The project involved constructing 3,200 linear feet of 12 -inch diameter wastewater force main from the Kahlotus Sewer Lift Station to the existing force main pipe located under US 395. Modifications were also made to the existing lift station to facilitate the connection of the new force main. The project was advertised in the Tri -City Herald. Three contractors responded. The lowest bid was received from C & E Trenching, LLC, in the amount of $230,273.30. The Budget amount for this project is $250,000.00. V. DISCUSSION: The project was successfully completed within the allotted contract time. Page 251 of 280 The final project construction contract totaled $241,824.02, which included one Change Order in the amount of $11,550.72, which was issued to address modifications to the project plans due to changed conditions in the field. The final construction cost equates to an increase of approximately 5% over the bid amount. Page 252 of 280 �af a� a� (M 3U N3A �A �G ?P y ova G� ti4 w a w 341 G0� AVV 0� Lt *11111141130150113 A RESOLUTION ACCEPTING WORK PERFORMED BY C & E TRENCHING, LLC, UNDER CONTRACT FOR THE KAHLOTUS LIFT STATION FORCE MAIN PIPE IMPROVEMENT PROJECT. WHEREAS, the work performed by C & E Trenching, LLC, under contract for the Kahlotus Lift Station Force Main Pipe Improvement Project has been examined by Engineering and has been found to be in apparent compliance with the applicable project specifications and drawings, and WHEREAS, it is Engineering's recommendation that the City of Pasco formally accept the contractor's work and the project as complete; NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF PASCO, that the City Council concurs with Engineering's recommendation and thereby accepts the work performed by C & E Trenching, LLC, under contract for the Kahlotus Lift Station Force Main Pipe Improvement Project, as being completed in apparent conformance with the project specifications and drawings, and Be It Further Resolved, that the City Clerk is hereby directed to notify the Washington State Department of Revenue of this acceptance, and Be It Further Resolved, that the final payment of retainage being withheld pursuant to applicable laws, regulations and administrative determination shall be released upon satisfaction of same and verification thereof by the Public Works Director and Finance Manager. PASSED by the City Council of the City of Pasco this 7th day of November, 2016. Matt Watkins Mayor ATTEST: APPROVED AS TO FORM: Debra L. Clark Leland B. Kerr City Clerk City Attorney Page 254 of 280 .t a.� 00 �s k AL 1-4 yy�� r Si _ }q_i .• Page 255 of 280 r r ; rx ,. 1 ,r A lF r- AGENDA REPORT FOR: City Council October 17, 2016 TO: Dave Zabell, City Manager Workshop Meeting: 10/24/16 FROM: Stan Strebel, Deputy City Manager Executive SUBJECT: Franklin County Affordable Housing Interlocal Agreement I. REFERENCE(S): Interlocal Agreement - Proposed Renewal II. ACTION REQUESTED OF COUNCIL / STAFF RECOMMENDATIONS: Discussion III. FISCAL IMPACT: IV. HISTORY AND FACTS BRIEF: In April 2002, the state legislature approved Substitute House Bill 2060 which authorized a $10.00 surcharge for certain recorded documents. The "Affordable Housing for All Surcharge" is to be used for eligible housing activities that serve extremely low and very low income households. RCW 36.22.178 directs 60% of the funds collected to be retained by the county where the funds were collected, 5% of which may be used for collection, administration and local distribution charges. The remaining 40% is remitted to the Washington State Department of Commerce. The previous interlocal agreement expired on October 12, 2016. The interlocal agreement has provided funding for several projects in Pasco over the last several years, including some $26,000 for Elijah Family Homes (2014-2015); Community Action Committee, $190,000 (2014-2015); Housing Authority of City of Pasco and Franklin County, $33,000 (2013). V. DISCUSSION: Under the terms of the agreement, Benton Franklin Counties Department of Human Page 259 of 280 Services administers and monitors the agreement on behalf of the county. A Surcharge Oversight Committee composed of nine (9) representatives is appointed by the member cities and Franklin County and will discharge its duties in accordance with operating bylaws. Up to a maximum of four representatives may be appointed by Pasco. The term of the agreement is five (5) years from the date of execution. Recommendations of the committee are presented to the Franklin County Board of Commissioners to make final funding decisions. If the commissioners vote contrary to the recommendation of the committee they must support that decision with findings. Staff recommends approval of the renewal agreement. Page 260 of 280 INTERLOCAL AGREEMENT BETWEEN THE COUNTY OF FRANKLIN AND THE CITY OF CONNELL, THE CITY OF KAHLOTUS, THE CITY OF MESA, AND THE CITY OF PASCO ADMINISTERING FUNDS GENERATED THROUGH THE AFFORDABLE HOUSING FOR ALL SURCHARGE, RCW 36.22.178 This Interlocal Agreement, hereafter referred to as "AGREEMENT", is entered into between Franklin County, a political subdivision of the State of Washington, hereinafter referred to as "COUNTY", with its principal offices located at 1016 North 4t Avenue, Pasco, Washington, 99301; the City of Connell, a municipal corporation with its principal offices located at 104 E. Adams Street, Connell, Washington 99326; the City of Kahlotus, a municipal corporation with its principal offices located at E. 130 Weston, Kahlotus, Washington, 99335; the City of Mesa, a municipal corporation with its principal offices located at 103 Franklin Street, Mesa, Washington 99343; and the City of Pasco, a municipal corporation with its principal offices located at 525 North Third, Pasco, Washington, 99301; hereinafter collectively referred to as "CITIES". WHEREAS, the Washington State Legislature passed Substitute House Bill 2060 (SBH 2060) during the 57th Legislative session which became effective on June 13, 2002 and was codified as RCW 36.22.178; WHEREAS, RCW 36.22.178 directs a ten dollar surcharge, named the "Affordable Housing for All Surcharge," (hereinafter "the Surcharge") on certain documents recorded with the County Auditors office for the purpose of providing funds for affordable low- income housing; WHEREAS, RCW 36.22.178 directs that of the funds collected under the Surcharge, five percent (5%) may be retained by the COUNTY to compensate for the collection, administration and local distribution of the funds, forty percent (40%) of the remaining shall be remitted to the Washington State Department of Commerce and the remaining 60 percent (60%) be retained by the COUNTY; WHEREAS, the portion of the Surcharge retained by the COUNTY shall be allocated to eligible housing activities that serve extremely low and very low-income households in the COUNTY and the CITIES according to an Interlocal Agreement between the COUNTY and the CITIES consistent with county wide and local housing needs and policies; WHEREAS, the parties are authorized to enter into such agreements by virtue of Chapter 39.34 RCW, the Interlocal Cooperation Act; WHEREAS, this Agreement is entered into by the COUNTY under the authority of RCW 36.32.120, RCW 36.22.178, and Chapter 43.185C RCW; and WHEREAS this Agreement is entered into by the CITIES under authority of RCW 36.22.178 and Chapter 43.185C RCW. Franklin County Affordable Housing Interlocal Agreement — 2060 Funds 1 of 9 Page 261 of 280 NOW, THEREFORE, in consideration of the terms and conditions contained herein, it is mutually agreed by and between the COUNTY and CITIES as follows: Sec. 1. Purpose: The purpose of this Agreement shall be to provide for the collection, administration, and allocation of the COUNTY retained portions of the Affordable Housing for All Surcharge, RCW 36.22.178. Sec. 2. Parties: The parties to this Agreement shall be Franklin County, the City of Connell, the City of Kahlotus, the City of Mesa, and the City of Pasco. Sec. 3. Term: This Agreement shall be for five (5) years from the date of execution unless any party elects to terminate the Agreement pursuant to the termination clause of this Agreement. Renewal of this Agreement shall be by separate written agreement of the parties. Sec 4. Administration: Recommendations for the allocation of COUNTY retained portions of the Surcharge shall be made by the Surcharge Oversight Committee (hereinafter "Committee"). All Committee members shall be elected or appointed officials, directors or employees of the respective government entity which they represent. Each member shall serve at the pleasure of the legislative body appointing them to the position, and their terms shall not be limited or restricted in any other fashion. The Committee shall discharge its duties pursuant to the terms of the Operating Bylaws attached as Exhibit A and hereby adopted by reference. The members of the Committee may change provisions of the Operating Bylaws by majority vote so long as such changes are not contrary to law or to this Interlocal Agreement. All recommendations of the Committee shall be presented by the Administrator of the Benton and Franklin Counties Department of Human Services (hereinafter "DHS") to the Franklin County Board of Commissioners, who shall, by majority vote, make final funding decisions. If the Franklin County Board of Commissioners votes in a manner contrary to recommendations by the Committee, then findings, on the record, shall be made to support such a contrary vote. (a) The Committee shall be composed of the nine (9) representatives to be appointed by the Cities and Franklin County. More specifically: 1. The County Administrator for Franklin County or designee, 2. The City of Pasco shall appoint a minimum of one (1) up to a maximum of four (4) representatives, 3. The Cities of Connell, Kahlotus, and Mesa shall each appoint one (1) representative each to the Committee for a total of three (3), 4. The Administrator of DSHS or designee, as a non-voting member ex officio. The DHS shall be responsible for the administrative aspects of managing the COUNTY retained portions of the Surcharge. These responsibilities shall include any and all tasks associated with the funding source up to and including but not limited to: managing the Interlocal Agreement, application, and Request for Proposals (RFP) processes, providing technical assistance to Franklin County Affordable Housing Interlocal Agreement — 2060 Funds 2 of 9 Page 262 of 280 interested applicants, administrative support to the Oversight Committee during the process of applicant screening and selection, administration of contracts necessary for selected projects, and contract compliance oversight and monitoring for selected projects. The initial 5% of the surcharge permitted to be retained by COUNTY for administrative purposes shall be allocated to DHS to help defray its expenses, including salaries of employees, necessary in carrying out its responsibilities under this paragraph. All awarded funds shall be disbursed pursuant to an appropriate contract between the award recipient and COUNTY. Such a contract shall ensure that the awarded funds are used solely for purposes permitted by RCW 36.22.178 and shall provide mechanisms for COUNTY to recover the awarded funds if they are misused. Sec. 5. No Separate entity or Joint Property: This Agreement does not provide for or authorize any of the following: a. the acquisition, holding, or disposal of property other than the funds collected hereunder; b. the financing of any joint or cooperative undertaking; c. the creation of any separate legal entity; d. the creation of any right or privilege which may be claimed by any third party not party this Agreement; Sec. 6. Hold Harmless/Indemnification: Each party agrees to be responsible for, and assume liability for, its own wrongful and negligent acts or omissions, or those of its officers, agents or employees to the fullest extent allowed by law, and agrees to hold harmless, indemnify, and defend the other parties from any such liability. In the case of negligence of more than one party, any damages allowed shall be levied in proportion to the percentage of negligence attributable to each party; and each party shall have the right to seek contribution from each of the other parties in proportion to the percentage of negligence attributable to each of the other parties. Sec 7. Governing Law and Venue: This Agreement has been and shall be construed as having been entered into and delivered within the State of Washington, and it is mutually understood and agreed by each signatory party hereto that this Agreement shall be governed by the laws of the State of Washington and any applicable Federal laws and regulations both as to interpretation and performance. Any action hereunder must be brought in the Superior Court of Washington in and for the County of Franklin unless either party determines that a Federal forum is appropriate to the issues raised. Sec. 8. Termination: Notwithstanding any other provision of this Agreement, any party may terminate this Agreement effective January 1 st of any given year by giving written notice of intent to terminate by July 1 st of the preceding year, with the termination to become effective no earlier than January 1 st of the following year. Such notice of termination shall be by appropriate action of the elected governing body of the terminating party and shall be provided to all parties subject to this Agreement. A party may not terminate this Agreement if doing so will be contrary to State law at the time of the intended termination, or if terminating will cause the signatories to this Agreement, or any one of them, to be in violation of State law. Franklin County Affordable Housing Interlocal Agreement — 2060 Funds 3 of 9 Page 263 of 280 Sec. 9. Notice: Any formal notice or communication to be given under this Agreement shall be deemed properly given, if personally delivered, of if mailed postage prepaid and addressed: To: Franklin County Attn: County Administrator 1016 North 4th Avenue Pasco, Washington 99301 To: City of Connell 104 E. Adams Street Post Office Box 1200 Connell, Washington 99326 To: City of Kahlotus E. 130 Weston Post Office Box 100 Kahlotus, Washington 99335 To: City of Mesa 103 Franklin Street Post Office Box 146 Mesa, Washington 99343 To: City of Pasco 525 North Third Pasco, Washington 99301 Sec. 10. No Agency: The parties and their employees or agents performing under this Agreement are not deemed to be employees, officers, or agents of the other parties to this Agreement. Sec. 11. Record Keeping: Records shall be kept by the Benton and Franklin Counties Department of Human Services, sufficient to document all activities, actions and decisions made by the parties pursuant to this Agreement. This Agreement does not impose any obligation on individual parties to keep any records beyond what they are required to keep by law. Sec. 12. Assignment: No parties to this Agreement shall have the right to transfer or assign, in whole or in part, any or all of its obligations and rights hereunder. Sec. 13. Amendments or Modifications: This Agreement may be amended, altered, or changed in any manner by the mutual written consent of all parties. If any proposed amendment cannot be agreed to by all of the parties, then the proposed amendment shall not be made and the parties shall conduct their business pursuant to this Agreement as if such proposed amendment was not proposed. Sec. 14. Waiver: No waiver by any party of any term or condition of this Agreement shall be deemed or construed to constitute a waiver of any other term or condition or of any subsequent breach, whether of the same or a different provision of this Agreement. Sec. 15. Severability: If any of the provisions contained in this Agreement are held illegal, invalid, or unenforceable, the remaining provisions shall continue in full force and effect. Sec. 16. Filing: Copies of this Agreement shall be filed with the Franklin County Auditor and the Secretary of State after execution of this Agreement by all parties. Franklin County Affordable Housing Interlocal Agreement — 2060 Funds 4of9 Page 264 of 280 Sec. 17. Counterparts: This Agreement may be executed by facsimile and in any number of current parts and signature pages hereof with the same affect as if all parties to this Agreement had all signed the same document. All executed current parts shall be construed together, and shall, together with the text of this Agreement, constitute one and the same instrument. Sec. 18. Effective: This Agreement shall become effective upon approval by all of the parties and recording with the Franklin County Auditor. Dated this day of 12016. BOARD OF COMMISSIONERS, FRANKLIN COUNTY, WASHINGTON Chair Member Member Attest: Approved as to Form: Clerk of the Board Deputy Prosecuting Attorney Franklin County Affordable Housing Interlocal Agreement — 2060 Funds 5 of 9 Page 265 of 280 CITY OF CONNELL Gary Walton, Mayor Attest: Approved as to Form: Title: Title: Franklin County Affordable Housing Interlocal Agreement — 2060 Funds 6 of 9 Page 266 of 280 CITY OF KAHLOTUS Patricia Hamilton, Mayor Attest: Approved as to Form: Title: Title: Franklin County Affordable Housing Interlocal Agreement — 2060 Funds 7 of 9 Page 267 of 280 CITY OF MESA David Ferguson, Mayor Attest: Approved as to Form: Title: Title: Franklin County Affordable Housing Interlocal Agreement — 2060 Funds 8 of 9 Page 268 of 280 CITY OF PASCO Matt Watkins, Mayor Attest: Title: Debbie Clark City Clerk Approved as to Form: Title: Lee Kerr Attorney Franklin County Affordable Housing Interlocal Agreement — 2060 Funds 9 of 9 Page 269 of 280 AGENDA REPORT FOR: City Council October 17, 2016 TO: Dave Zabell, City Manager Workshop Meeting: 10/24/16 FROM: Stan Strebel, Deputy City Manager Executive SUBJECT: Hanford Communities Interlocal Agreement I. REFERENCE(S): Amended Hanford Communities Interlocal Agreement II. ACTION REQUESTED OF COUNCIL / STAFF RECOMMENDATIONS: Discussion III. FISCAL IMPACT: IV. HISTORY AND FACTS BRIEF: The Cities of Pasco, Kennewick and Richland, along with Benton and Franklin Counties have operated what is known as the Hanford Communities organization for the past 20 years. The purpose of the organization is to provide a forum for local government monitoring of activities at the Hanford site as they might affect a wide variety of community issues (emergency services, economy, health and safety, etc.). Through the interlocal and operating contract, the entities employ the services of an individual specifically assigned to monitor Hanford activities and brief the member representatives on a continuing basis. The effort has proven quite valuable to the member jurisdictions in terms of being cognizant of site activities and their anticipated effects on the community; likewise, that awareness has permitted the local jurisdictions to exert greater influence on Hanford site activities than the cities were able to prior to that time. V. DISCUSSION: The annual budget for this program is about $150,000 but an Ecology grant covers about $30,000 and Richland (which houses the employee) absorbs 40% of the remainder and share of the 60% balance with the other cities and counties. That 60% is shared on the basis of official population each year, as many other regional agreements Page 270 of 280 do. Pasco's share of the cost for 2016 is $17,968. The agreement was renewed in 2014 for five years; however, West Richland was not included in the renewal. West Richland has now elected to become a participating member. The proposed renewal will include West Richland and extend the agreement to December 31, 2021. The ability to monitor Hanford site activities and the improved ability to influence those activities are well worth the relatively modest expense (assigning one-half FTE would cost much more.) The organization functions well and has proven to be effective; thus, staff recommends the agreement be extended for another five-year term. Page 271 of 280 INTERLOCAL AGREEMENT BETWEEN THE COUNTY OF FRANKLIN AND THE CITY OF CONNELL, THE CITY OF KAHLOTUS, THE CITY OF MESA, AND THE CITY OF PASCO ADMINISTERING FUNDS GENERATED THROUGH THE AFFORDABLE HOUSING FOR ALL SURCHARGE, RCW 36.22.178 This Interlocal Agreement, hereafter referred to as "AGREEMENT", is entered into between Franklin County, a political subdivision of the State of Washington, hereinafter referred to as "COUNTY", with its principal offices located at 1016 North 4t Avenue, Pasco, Washington, 99301; the City of Connell, a municipal corporation with its principal offices located at 104 E. Adams Street, Connell, Washington 99326; the City of Kahlotus, a municipal corporation with its principal offices located at E. 130 Weston, Kahlotus, Washington, 99335; the City of Mesa, a municipal corporation with its principal offices located at 103 Franklin Street, Mesa, Washington 99343; and the City of Pasco, a municipal corporation with its principal offices located at 525 North Third, Pasco, Washington, 99301; hereinafter collectively referred to as "CITIES". WHEREAS, the Washington State Legislature passed Substitute House Bill 2060 (SBH 2060) during the 57th Legislative session which became effective on June 13, 2002 and was codified as RCW 36.22.178; WHEREAS, RCW 36.22.178 directs a ten dollar surcharge, named the "Affordable Housing for All Surcharge," (hereinafter "the Surcharge") on certain documents recorded with the County Auditors office for the purpose of providing funds for affordable low- income housing; WHEREAS, RCW 36.22.178 directs that of the funds collected under the Surcharge, five percent (5%) may be retained by the COUNTY to compensate for the collection, administration and local distribution of the funds, forty percent (40%) of the remaining shall be remitted to the Washington State Department of Commerce and the remaining 60 percent (60%) be retained by the COUNTY; WHEREAS, the portion of the Surcharge retained by the COUNTY shall be allocated to eligible housing activities that serve extremely low and very low-income households in the COUNTY and the CITIES according to an Interlocal Agreement between the COUNTY and the CITIES consistent with county wide and local housing needs and policies; WHEREAS, the parties are authorized to enter into such agreements by virtue of Chapter 39.34 RCW, the Interlocal Cooperation Act; WHEREAS, this Agreement is entered into by the COUNTY under the authority of RCW 36.32.120, RCW 36.22.178, and Chapter 43.185C RCW; and WHEREAS this Agreement is entered into by the CITIES under authority of RCW 36.22.178 and Chapter 43.185C RCW. Franklin County Affordable Housing Interlocal Agreement — 2060 Funds 1 of 9 Page 272 of 280 NOW, THEREFORE, in consideration of the terms and conditions contained herein, it is mutually agreed by and between the COUNTY and CITIES as follows: Sec. 1. Purpose: The purpose of this Agreement shall be to provide for the collection, administration, and allocation of the COUNTY retained portions of the Affordable Housing for All Surcharge, RCW 36.22.178. Sec. 2. Parties: The parties to this Agreement shall be Franklin County, the City of Connell, the City of Kahlotus, the City of Mesa, and the City of Pasco. Sec. 3. Term: This Agreement shall be for five (5) years from the date of execution unless any party elects to terminate the Agreement pursuant to the termination clause of this Agreement. Renewal of this Agreement shall be by separate written agreement of the parties. Sec 4. Administration: Recommendations for the allocation of COUNTY retained portions of the Surcharge shall be made by the Surcharge Oversight Committee (hereinafter "Committee"). All Committee members shall be elected or appointed officials, directors or employees of the respective government entity which they represent. Each member shall serve at the pleasure of the legislative body appointing them to the position, and their terms shall not be limited or restricted in any other fashion. The Committee shall discharge its duties pursuant to the terms of the Operating Bylaws attached as Exhibit A and hereby adopted by reference. The members of the Committee may change provisions of the Operating Bylaws by majority vote so long as such changes are not contrary to law or to this Interlocal Agreement. All recommendations of the Committee shall be presented by the Administrator of the Benton and Franklin Counties Department of Human Services (hereinafter "DHS") to the Franklin County Board of Commissioners, who shall, by majority vote, make final funding decisions. If the Franklin County Board of Commissioners votes in a manner contrary to recommendations by the Committee, then findings, on the record, shall be made to support such a contrary vote. (a) The Committee shall be composed of the nine (9) representatives to be appointed by the Cities and Franklin County. More specifically: 1. The County Administrator for Franklin County or designee, 2. The City of Pasco shall appoint a minimum of one (1) up to a maximum of four (4) representatives, 3. The Cities of Connell, Kahlotus, and Mesa shall each appoint one (1) representative each to the Committee for a total of three (3), 4. The Administrator of DSHS or designee, as a non-voting member ex officio. The DHS shall be responsible for the administrative aspects of managing the COUNTY retained portions of the Surcharge. These responsibilities shall include any and all tasks associated with the funding source up to and including but not limited to: managing the Interlocal Agreement, application, and Request for Proposals (RFP) processes, providing technical assistance to Franklin County Affordable Housing Interlocal Agreement — 2060 Funds 2 of 9 Page 273 of 280 interested applicants, administrative support to the Oversight Committee during the process of applicant screening and selection, administration of contracts necessary for selected projects, and contract compliance oversight and monitoring for selected projects. The initial 5% of the surcharge permitted to be retained by COUNTY for administrative purposes shall be allocated to DHS to help defray its expenses, including salaries of employees, necessary in carrying out its responsibilities under this paragraph. All awarded funds shall be disbursed pursuant to an appropriate contract between the award recipient and COUNTY. Such a contract shall ensure that the awarded funds are used solely for purposes permitted by RCW 36.22.178 and shall provide mechanisms for COUNTY to recover the awarded funds if they are misused. Sec. 5. No Separate entity or Joint Property: This Agreement does not provide for or authorize any of the following: a. the acquisition, holding, or disposal of property other than the funds collected hereunder; b. the financing of any joint or cooperative undertaking; c. the creation of any separate legal entity; d. the creation of any right or privilege which may be claimed by any third party not party this Agreement; Sec. 6. Hold Harmless/Indemnification: Each party agrees to be responsible for, and assume liability for, its own wrongful and negligent acts or omissions, or those of its officers, agents or employees to the fullest extent allowed by law, and agrees to hold harmless, indemnify, and defend the other parties from any such liability. In the case of negligence of more than one party, any damages allowed shall be levied in proportion to the percentage of negligence attributable to each party; and each party shall have the right to seek contribution from each of the other parties in proportion to the percentage of negligence attributable to each of the other parties. Sec 7. Governing Law and Venue: This Agreement has been and shall be construed as having been entered into and delivered within the State of Washington, and it is mutually understood and agreed by each signatory party hereto that this Agreement shall be governed by the laws of the State of Washington and any applicable Federal laws and regulations both as to interpretation and performance. Any action hereunder must be brought in the Superior Court of Washington in and for the County of Franklin unless either party determines that a Federal forum is appropriate to the issues raised. Sec. 8. Termination: Notwithstanding any other provision of this Agreement, any party may terminate this Agreement effective January 1 st of any given year by giving written notice of intent to terminate by July 1 st of the preceding year, with the termination to become effective no earlier than January 1 st of the following year. Such notice of termination shall be by appropriate action of the elected governing body of the terminating party and shall be provided to all parties subject to this Agreement. A party may not terminate this Agreement if doing so will be contrary to State law at the time of the intended termination, or if terminating will cause the signatories to this Agreement, or any one of them, to be in violation of State law. Franklin County Affordable Housing Interlocal Agreement — 2060 Funds 3 of 9 Page 274 of 280 Sec. 9. Notice: Any formal notice or communication to be given under this Agreement shall be deemed properly given, if personally delivered, of if mailed postage prepaid and addressed: To: Franklin County Attn: County Administrator 1016 North 4th Avenue Pasco, Washington 99301 To: City of Connell 104 E. Adams Street Post Office Box 1200 Connell, Washington 99326 To: City of Kahlotus E. 130 Weston Post Office Box 100 Kahlotus, Washington 99335 To: City of Mesa 103 Franklin Street Post Office Box 146 Mesa, Washington 99343 To: City of Pasco 525 North Third Pasco, Washington 99301 Sec. 10. No Agency: The parties and their employees or agents performing under this Agreement are not deemed to be employees, officers, or agents of the other parties to this Agreement. Sec. 11. Record Keeping: Records shall be kept by the Benton and Franklin Counties Department of Human Services, sufficient to document all activities, actions and decisions made by the parties pursuant to this Agreement. This Agreement does not impose any obligation on individual parties to keep any records beyond what they are required to keep by law. Sec. 12. Assignment: No parties to this Agreement shall have the right to transfer or assign, in whole or in part, any or all of its obligations and rights hereunder. Sec. 13. Amendments or Modifications: This Agreement may be amended, altered, or changed in any manner by the mutual written consent of all parties. If any proposed amendment cannot be agreed to by all of the parties, then the proposed amendment shall not be made and the parties shall conduct their business pursuant to this Agreement as if such proposed amendment was not proposed. Sec. 14. Waiver: No waiver by any party of any term or condition of this Agreement shall be deemed or construed to constitute a waiver of any other term or condition or of any subsequent breach, whether of the same or a different provision of this Agreement. Sec. 15. Severability: If any of the provisions contained in this Agreement are held illegal, invalid, or unenforceable, the remaining provisions shall continue in full force and effect. Sec. 16. Filing: Copies of this Agreement shall be filed with the Franklin County Auditor and the Secretary of State after execution of this Agreement by all parties. Franklin County Affordable Housing Interlocal Agreement — 2060 Funds 4of9 Page 275 of 280 Sec. 17. Counterparts: This Agreement may be executed by facsimile and in any number of current parts and signature pages hereof with the same affect as if all parties to this Agreement had all signed the same document. All executed current parts shall be construed together, and shall, together with the text of this Agreement, constitute one and the same instrument. Sec. 18. Effective: This Agreement shall become effective upon approval by all of the parties and recording with the Franklin County Auditor. Dated this day of 12016. BOARD OF COMMISSIONERS, FRANKLIN COUNTY, WASHINGTON Chair Member Member Attest: Approved as to Form: Clerk of the Board Deputy Prosecuting Attorney Franklin County Affordable Housing Interlocal Agreement — 2060 Funds 5 of 9 Page 276 of 280 CITY OF CONNELL Gary Walton, Mayor Attest: Approved as to Form: Title: Title: Franklin County Affordable Housing Interlocal Agreement — 2060 Funds 6 of 9 Page 277 of 280 CITY OF KAHLOTUS Patricia Hamilton, Mayor Attest: Approved as to Form: Title: Title: Franklin County Affordable Housing Interlocal Agreement — 2060 Funds 7 of 9 Page 278 of 280 CITY OF MESA David Ferguson, Mayor Attest: Approved as to Form: Title: Title: Franklin County Affordable Housing Interlocal Agreement — 2060 Funds 8 of 9 Page 279 of 280 CITY OF PASCO Matt Watkins, Mayor Attest: Title: Debbie Clark City Clerk Approved as to Form: Title: Lee Kerr Attorney Franklin County Affordable Housing Interlocal Agreement — 2060 Funds 9 of 9 Page 280 of 280