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HomeMy WebLinkAbout01092006 Franklin County Emergency Dispatch Services a + 2006 INTERLOCAL COOPERATION AGREEMENT FOR EMERGENCY DISPATCH SERVICE THIS AGREEMENT,made and executed this 9 day ofitl. , 200(g by and between Franklin County, State of Washington, and the Sheriff of Franklin County, Washington acting jointly, hereinafter referred to as "County" and the undersigned municipal corporations hereinafter referred to as "Dispatch Users" or individually as the "Dispatch User," WITNESSETH; THE PURPOSE of this agreement is to establish a modern, fully equipped, adequately trained and staffed, Emergency Dispatch Center to assist Dispatch Users in providing emergency response for the benefit of its citizens residing in the Dispatch User jurisdictions who are served by the Dispatch Center. This Interlocal Cooperation Agreement will replace and supersede all prior Interlocal Dispatch Service Agreements between the Dispatch Users and Franklin County, except for the "Supplemental Agreement for Emergency Dispatch Services," dated the 18th day of December 2000, a copy of which is attached and hereby incorporated by reference as a supplement to this 2006 Agreement. WHEREAS, County has developed and is presently maintaining and operating an Emergency Dispatch Center capable of receiving emergency telephone messages from the public in need of emergency police, fire or ambulance service, and of dispatching Dispatch User personnel to such calls, as well as providing on line BI-PIN computer information, and information from State of Washington ACCESS Systems to such users, and WHEREAS, each Dispatch User has a responsibility to provide a means for the receipt of, as well as the dispatch of, appropriate emergency equipment and personnel in answer to said emergency calls from persons living within the geographic boundaries of the "Dispatch User", and WHEREAS, it is agreed by the parties that a modern, fully equipped, adequately staffed, Emergency Dispatch Center would promote efficiency and provide for greater cooperation and coordination in the delivery of emergency services to the public at a reasonable cost, Now, Therefore, IN CONSIDERATION of the mutual covenants and agreements herein contained, and pursuant to the authority granted by Chapter 39.34 RCW, it is hereby agreed by the parties as follows: � uu6 018 2006 INTERLOCAL AGREEMENT FOR EMERGENCY DISPATCH SERVICES Page 1 of 9 I OPERATIONS A. Emergency Dispatch Center. County will provide, maintain and operate an emergency dispatch center to include the furnishing, maintenance, repair and replacement of all facilities, phones, radios, teletypes, hearing impaired phones, fax machines, language line, I/MDT System, Access to CAD system via mobile data terminal interface, computer aided dispatch, and other required electronic equipment as well as qualified personnel necessary to courteously, efficiently and effectively receive and dispatch emergency calls for service 24 hours per day, seven days per week, 365 days per year. Dispatcher Requirements and Qualifications. All dispatchers shall be required to attend and successfully complete dispatch-training courses to certify them to "Dispatcher II" standards as developed by the Washington Criminal Justice Training Commission. County shall have at least one bilingual Dispatch Center staff member assigned to each shift in order to more effectively communicate with the Spanish-speaking residents who are served by the Dispatch Center. B. Professional Service. County agrees to provide professional quality dispatch service that is free from rude or unprofessional conduct toward the public or employees of the Dispatch Users and operates in strict compliance with established radio procedures. In the event of complaints which are appropriately documented and provided to them, County agrees to provide to Dispatch Users unedited taped cassette copies of all questioned service interchanges as well as a written report of the action taken in response to each complaint. Such service reviews shall be completed and responded to within 15 days of receipt from a Dispatch User agency. As part of an ongoing quality service review a brief summary of all complaints and their dispositions shall be made available to the Dispatch Oversight Committee at their quarterly meetings. C. Dispatch User Operations. Dispatch Users agree to have adequate staffing immediately available to receive information about, and to respond to, such emergencies. Dispatch Users shall in no way have direct supervision or control over the personnel or equipment owned and operated by the Dispatch Center. The sole responsibility and function of Dispatch User shall be to receive and respond to such calls in a timely manner. Dispatch Users shall defend, indemnify and hold the County harmless from Dispatch User caused delay in handling said emergency calls, or for negligent, misfeasant or malfeasant acts of Dispatch User personnel in answering said calls or performing any of their official functions associated therewith. Dispatch Users shall avoid rude or unprofessional conduct toward employees of the Dispatch Center and operate in strict compliance with established radio procedures. D. Additional Services. In addition to the receipt and dispatch of said emergency calls, County shall provide to Dispatch Users access to information available through W.A.S.I.S., D.O.L., BI-PIN Computer Systems, Mobile Data Terminals and the Computer Aided Dispatch System. The provisions of the supplemental agreement between the City of Pasco and Franklin County for dispatch services, dated 18th day of December 2000, are hereby incorporated in and made a part of this agreement by this reference (See Appendix "C"). 2006 INTERLOCAL AGREEMENT FOR EMERGENCY DISPATCH SERVICES Page 2 of 9 E. Systems Sup o�rt. County agrees to provide back up dispatch systems necessary to assure that such center remains operational in all circumstances. In the event such operating systems or backup systems become inoperative through damage by fire, casualty or act of God, County shall use temporary systems to assure continuing dispatch service. County shall use all reasonable means to return said dispatch center to full operational capacity within 24 hours. II MAINTENANCE A. Equipment Costs and Maintenance. Each Dispatch User agrees to provide, at its own expense, all radio and electronic equipment required to receive and respond to County Dispatch Center communications. Such radio and electronic equipment shall be of good quality and capable of receiving and broadcasting upon such frequencies as shall be licensed for use by the F.C.C. Such equipment shall be maintained and operated by Dispatch User personnel in a manner that will minimize interference with other Dispatch Users of the County Dispatch Center. In the event such operating systems or backup systems become inoperative, Dispatch User shall employ all reasonable means to return said system to full operation within 24 hours. III ADMINISTRATION A. Dispatch Oversight Committee. A Dispatch Oversight Committee shall be organized to manage and administer the operations of the Emergency Dispatch Center. The Dispatch Oversight Committee shall be comprised of- 1. Two members representing and selected by Pasco Police Department, 2. One member representing County Law Enforcement, 3. One member representing the Pasco Fire Department, 4. One member representing the Connell Police Department. Each member of the Oversight Committee shall have one vote and all representatives shall be appointed by their Dispatch User or Users no later than the 1St day of January of each year for the term of this agreement and can only be removed by the appointing authority. B. Administrative Responsibilities. It shall be the responsibility of the Oversight Committee to oversee the operations and management of the Emergency Dispatch Service. Additionally, the Oversight Committee shall provide the County Commissioners with appropriate observations and recommendations pertaining to the operation and administration of the Dispatch Service. County shall be responsible to implement the policies, contracts and the annual budgets approved by the governing bodies of the participating jurisdictions. C. Administrative Procedure. The Oversight Committee shall meet quarterly with and provide guidance to the Dispatch Manager, who is selected by the County Sheriff, concerning matters to include,but not limited to, the following issues: 2006 INTERLOCAL AGREEMENT FOR EMERGENCY DISPATCH SERVICES Page 3 of 9 1. Budget, to include capital outlay expenditures; 2. Staffing levels,training and selection criteria for dispatchers; 3. Dispatch equipment(primary and backup); 4. Operating policies of the Dispatch Center; 5. The addition of new Dispatch Users; 6. The assignment and allocation of radio frequencies. The Dispatch Oversight Committee shall also forward all appropriate recommendations for the operation and management of the Dispatch Service to the County Commissioners for approval. This process will require a simple majority vote. All non-voting Dispatch Users may attend oversight meetings and provide input concerning operation of the Dispatch Center. When making recommendations, the Dispatch Oversight Committee will have voting power concerning all matters related to Dispatch Center operation,to include those issues mentioned above. D. Dispute Resolution. In the event that disputes arise over any issue concerning the Dispatch Center, all parties agree to utilize the services of a mutually agreed upon third party arbitrator to help the parties resolve such issues. Any one Dispatch User or Users may request resolution by arbitration. In the event that an Arbitrator cannot be agreed on within fifteen (15) days all parties agree to utilize an Arbitrator chosen by the American Arbitration Association or the FMCS. The aggrieved parties shall share payment for the services of such arbitrator equally. Such costs shall not be paid for from the Dispatch Service budget. The findings of the Arbitrator will be binding on all parties. E. Supervision and Control. County shall in no way have supervision or control over the responding personnel, vehicle or equipment owned and operated by any Dispatch User, nor shall County in any manner be responsible for or determine the number or adequacy of emergency vehicles or personnel provided by any Dispatch User. The sole responsibility and function of the County shall be to receive emergency calls from the public, to timely dispatch equipment and personnel in accordance with the Dispatch User provided priority call system and to provide requested information to Dispatch User personnel, all in an expeditious manner. F. Hold Harmless. County shall defend, indemnify and hold Dispatch Users harmless for any claims or damages caused by the Dispatch Center caused delay in answering said calls, and for the negligent,misfeasant or malfeasant acts of any Dispatch Center personnel in answering or delivering said dispatch or performing any of their official functions whatsoever. IV FINANCE A. The budget for Dispatch Center operation for year 2006 shall not exceed $753,995. B. Dispatch Service Funding. Funding for dispatch services shall be apportioned to Direct Dispatch Users and Contract Users based on the formula described below: 2006 INTERLOCAL AGREEMENT FOR EMERGENCY DISPATCH SERVICES Page 4 of 9 1. Base Fees/Contract Fees. Each Direct Dispatch User shall pay a base fee and each Contract Dispatch User shall pay a contract fee which is collectively intended to pay for the minimum staffing and equipment necessary to effectively operate the Dispatch Center 24 hours per day, 7 days per week, and 365 days per year(See Appendix "A"). 2. Direct Dispatch. A "Direct Dispatch User" agency is defined as a Dispatch User who relies on the Dispatch Center to answer emergency calls for them, who has the ability to use all other dispatch services including radio communications and has access to all dispatch provided information systems. 3. Contract Dispatch User. A "Contract Dispatch User" agency is defined as an agency that utilizes some, but not all, of the services that are provided to Direct Dispatch Users. The contract fee for such agencies is set by the Dispatch Oversight Committee and is based on a minimum contract fee plus the actual cost attributed to the level of use of dispatch services. 4. Usage Fee. Beginning January 1, 2000, each Direct Dispatch User shall pay a usage fee equal to the percentage of calls documented for their agency by the incident numbering system in use for their agency for the prior calendar year. All calls to the Dispatch Center requesting Law Enforcement, Fire and Ambulance services from the Dispatch User, as identified on Appendix `B" attached herein and incorporated by reference, are to be counted using said system. Only fire calls that result in an actual emergency response will be counted. This usage fee shall be applied to that portion of the Dispatch Center budget that remains unpaid after application of the base and contract fees that have been agreed upon by each agency. For purposes of continuity the 2006 usage percentage for the Direct Dispatch Users may not exceed the 2002 usage percentage. An audit will be performed to compare methods for future assessments. 5. Patent. Each Direct Dispatch User shall pay one-quarter (1/4) of the base and usage fees quarterly on or before February 28th, May 31St, August 31St and November 30th of the current contract year. 6. Estimated Fees and Annual Report. Estimated Direct Dispatch User and Contract Dispatch User fees for the upcoming year shall be established and communicated to each Dispatch User by September lst of each contract year. Copies of the final Dispatch Center budget for the coming year will be provided to each Direct Dispatch User by December 15th. An annual report of all revenues and expenditures for the preceding calendar year shall be provided to each Direct Dispatch User by March 15th 7. Budget Increases. The County agrees to allow City input on salary and benefits negotiations for dispatch personnel prior to reaching final approval. 2006 INTERLOCAL AGREEMENT FOR EMERGENCY DISPATCH SERVICES Page 5 of 9 C. Capital Outlay and Maintenance Fund. The County agrees to budget no less than $5,000 as capital outlay each year for replacement and improvement of the central dispatch system for each year this agreement is in effect. Any money that is not spent during said year shall be deposited into the "Radio Maintenance Fund"which is a fund for capital expenditures related to dispatch center operation. Capital outlay costs shall be considered a part of the total cost of operation and maintenance of the dispatch system. All capital outlay expenditures shall require recommendation or approval by the Dispatch Oversight Committee prior to expenditure. The County shall administer all funds created by this agreement. D. Equipment Use and Ownership. It is understood by all parties to the Interlocal Agreement that some Direct Dispatch Users may have some of their own communication equipment housed at the Franklin County Public Safety Building or at a joint use facility used by the Dispatch Center. It is understood that acquired or loaned equipment used under a joint use agreement with the Dispatch Center shall be covered for loss and maintained in working order by the Dispatch Center. If such user chooses to remove such equipment or terminate this agreement, County shall be given a 180-day advance written notice of such intent. Under such circumstance it shall be the responsibility of the Dispatch Center to replace such equipment as necessary to assure continuing operation of the Dispatch Center. All capital assets acquired after the effective date of this agreement shall be owned proportionately by all Direct Dispatch Users based on the percentage of the Dispatch Center budget each paid in total user costs. V DURATION A. Duration of Agreement. This agreement shall be effective when signed by the participating jurisdictions. It shall be reviewed annually but will remain in effect until all Dispatch Users who are a party to this agreement have signed a new agreement. B. Termination or Withdrawal. This agreement shall remain in full force and effect until canceled by the parties hereto. A Dispatch User may terminate its part of the agreement by written notice to the County 90 days before the end of the calendar year, at which time it shall announce the intended removal of its communications equipment at the end of the year. The County shall terminate services to any user if payment of Dispatch User Fees is not received within 90 days after the due dates outlined in this agreement. VI NEW DISPATCH USERS A. Additional Dispatch Users. The addition of Dispatch Users shall be subject to a majority vote of acceptance by the Dispatch Oversight Committee. The Oversight Committee shall recommend the fee to be assessed to the New Dispatch User. Within 60 days following acceptance of an additional Dispatch User, County shall provide a revised schedule of Dispatch User fees and shall credit or refund to Dispatch Users any refund that is due as a result of this action. 2006 INTERLOCAL AGREEMENT FOR EMERGENCY DISPATCH SERVICES Page 6 of 9 VII MODIFICATION A. Modification. Final'approval for all modifications to the Interlocal Agreement shall remain with the agency head that is authorized to sign this document. Any clause or provision of this agreement can be modified or renegotiated without the execution of the entire agreement. 2006 INTERLOCAL AGREEMENT FOR EMERGENCY DISPATCH SERVICES Page 7 of 9 DATED at Pasco, Washington this day of _710*j . , 20047. Attest: Franklin County, Washington, a Municipal Corporation dell 0 Clerk ofAie_Boarri of County Chairman, Bo of County Commissioners-` Commissions of Franklin Co. Franklin County Sheriff User Agency Representative City of Pasco 5LV'� 0 User Agency Rep e en ive Pasco Police Department l 14,4� User Agency epresentative Pasco Fire Department User Agency Representativ City of Connell User Agency Representative Connell Police Department User Agency Representative 2006 INTERLOCAL AGREEMENT FOR EMERGENCY DISPATCH SERVICES Page 8 of 9 2006 Dispatch Contract Appendix"A" Base Fee Base Fee Contract Fee Usage Usage Total 2006 Cost Contract Agencies Direct User Percentage Contract User Percentage Fee Per Agency Pasco Airport Police $3,000 $3,000 North County Fire/Ambulance/Hospital District $10,000 $10,000 Franklin County Fire Dist#1 $3,000 $3,000 Franklin County Fire Dist#2 $1,500 $1,500 Franklin County Fire Dist#3 $8,800 $8,800 Franklin County Fire Dist#4 $1,500 $1,500 Columbia Basin College security $700 $700 Sub-Total $28,500 $28,500 Base Fee Base Fee Contract Fee Police Usage Fire Usage Usage Total 2006 Cost UserA encies Direct User Percentage Contract User Percentage Percentage Fee Per Agency Pasco Police $134,317 41.67 74.00 $263,633 $397,950 Franklin Co S.O. $134,317 41.67 23.76 $84,638 $218,955 Connell Police $17,922 5.56 2.24 $7,990 $25,912 Pasco Fire $17,922 5.56 79.00 $59,565 $77,487 Contract Agencies(FCSO Paid) $17,857 5.54 21.00 $15,834 $33,691 Sub-Total $753,995 TOTALS $322,335 100.00 100.00 100.00 $431,660 $753,995 Base Fees $322,335 Franklin Co.S.O. $252,646 2006 Pasco Total= $475,437 Usage fees $431,660 Contract Fees $28,500 2005 Pasco Total= $464,635 2006 Total Budget $753,995 Total FCSO Cost $224,146 2006 Total Increase= $10,802 2006 Cost Increase% 2.32% 2006 Usage Cost per% $4,656 2006 Dispatch Fee Schedule Appendix "B" Contract Agencies Contract Fee Pasco Airport Police $ 3,000.00 Franklin Co. Hospital Dist. #1 $ 10,000.00 Franklin Co. F.P.D.#1 $ 3,000.00 Franklin Co. F.P.D. #2 $ 1,500.00 Franklin Co. F.P.D. #3 $ 8,800.00 Franklin Co. F.P.D.#4 $ 1,500.00 Columbia Basin College $ 700.00 Sub-total $ 28,500.00 Direct User Agenicies Base Fee %of Use Use Fee Total Cost Pasco Police Dept. $ 134,317.00 74.00% $ 263,633.00 $ 397,950.00 Franklin Co. Sheriff $ 134,317.00 23.76% $ 84,638.00 $ 218,955.00 Connell Police Dept. $ 17,922.00 2.24% $ 7,990.00 $ 25,912.00 Pasco Fire Dept. $ 17,922.00 79.00% $ 59,565.00 $ 77,487.00 Contract Agencies (FCSO Paid) $ 17,857.00 21.00% $ 15,834.00 $ 33,691.00 Subtotals $ 322,335.00 200.00% $ 431,660.00 $ 753,995.00 Base Fees $ 322,335.00 Useage Fees $ 431,660.00 Total Budget $ 753,995.00 t, FRANKLIN COUNTY RESOLUTION 2000- �� E BEFORE THE BOARD OF COUNTY COMMISSIONERS. FRANKLIN CO � ' � ;' �,► WASHINGTON � � .� co < RE: SUPPLEMENTAL AGREEMEZ OR EMERGENCY DISPAT H R ES U FOR 2000 BETWEEN FRANK LW COUNlyAON THE CITY O A CO FOR .JOINT PURCHASE OF MOBILE DATA COMMUNICATIONS IN MODULE FOR CAD LINK >11E WHEREAS, Franklin County Resolution Number 99-342 approved the 2000 Interlocal Cooperation Agreement for Emergency Dispatch Service between Franklin County, the Sheriff of Franklin County and"Dispatch Users"; and WHEREAS, the City of Pasco instituted the installation of Mobile Data Communications terminals in its police cares and desires to upgrade the level of services; and WHEREAS, the county also desires utilization of this upgrade for the benefit of the Sheriff Department's patrol units and is best achieved by the joint utilization of this electronic equipment; and WHEREAS. pursuant to R.C.W. 36.01.010 and R.C.W. 36.32.120 the legislative authority of each county is authorized to enter into contracts on behalf of the County and have the care of County property and management of County funds and business; and WHEREAS, the Board of Franklin County Commissioners constitutes the legislative authority of Franklin County and desires to enter into this arrangement as being in the best interest of Franklin County; NOW, THEREFORE, BE IT RESOLVED the Board of County Commissioners hereby approves the attached Supplemental Agreement for Emergency Dispatch Services for 2000 between Franklin County and the City of Pasco for the joint purchase of Mobile Data Communications interface module for CAD link presently operated by the County as part of the Emergency Dispatch Center. APPROVED this 13th day of December. 2000. BOARD OF COUNTY COMMISSIONERS FRANKLIN COUNTY, WASHINGTON Sue ' er, Cha' 7 Attest: Fr Brock, Me ber Clerk to e Board eva J. C;Olml Member Originals: Auditor cc: Dispatch Minutes Prosecutor City of Pasco Sheriff IL SUPQLEMENTAL AGREEMENT FOR EMERGENCY DISPATCH SERVICES This Supplemental Agreement is entered into this -L:5 day of Qat 5er, 2000, between Franklin County (hereinafter referred to as "County") and the City of Pasco (hereinafter referred to as "City") for the purpose of supplementing that Interlocal Cooperation Agreement for Emergency Dispatch Services, dated the I". day of November, 1999, wherein the County and City, together with other dispatch users are parties. In consideration of the mutual promises contained herein, it is agreed as follows: SECTION I PURPOSE The City has instituted the installation of Mobile Data Communications terminals . in its police cars, and desires to upgrade the level of services incident to that system to provide for digital dispatch displays and communication which requires the installation of additional electronic hardware to the existing emergency dispatch equipment utilized by the parties under the existing Interlocal Cooperation Agreement for Emergency Dispatch Services, dated November 1, 1999, and the County likewise desires utilization of this Upgrade for the benefits of the Sheriff Department's patrol units which is best achieved by the joint utilization of this electronic equipment and its associated software components and to further share the cost of the implementation, maintenance and utilization of this service. SECTION II RESPONSIBILITY OF THE CITY The City shall procure, deliver and install the Intergraph I/MDT interface module and all necessary associated equipment for its integration into the Intergraph CAD link presently operated by the County as part of the Emergency Dispatch Center. The City dces hereby sublicense to the County all rights for the use of the software, its update and supplements incident to the interface module. The City grants to the County joint use of the electronic equipment and software incident to the I/MDT interface module. SECTION III RESPONSIBILITIES OF THE COUNTY The County shall pay the sum of FORTY FOUR THOUSAND THREE HUNDRED SEVENTY THREE DOLLARS and 00/100 ($44,373.00), plus tax, as-part of their contribution for the purchase of equipment and the operation of the YMDT interface module. The County shall integrate the I/MDT interface module and its supporting software as a part of the Emergency Dispatch Center providing all additional power, wiring, protection, maintenance and operation for the system. Supplemental Agreement Emergency Dispatch Services-Page 1 of 3 - 4 SECTION IV NO ALTERATION OR MODIFICATION OF SYSTEM Neither the County nor City shall modify, alter, disconnect, or supplement the system, other than manufacturer's recommendation upgrade, without written prior agreement of the other. Should the parties be unable to agree on any modification, utilization, or operation of the system, the dispute shall be submitted to arbitration. In the event an arbitrator cannot be mutually determined by the parties, each party shall select an arbitrator, and the two selected arbitrators shall select a third arbitrator and hear the dispute as an arbitration panel. Decision of the arbitrator or majority of arbitrators shall be binding upon the parties. SECTION V AFFECT ON OMRLOCAL COOPERATION AGREEMENT FOR EMERGENCY DISPATCH SERVICES Except as specifically supplement by this Agreement, all terms of the Interlocal Cooperation Agreement for Emergency Dispatch Services, dated November 1, 1999, not inconsistent herewith, shall remain in full force and effect. DATED this day of serer 2000 CITY OF PASCO: FRANKLIN COUNTY: 4 ` Michael L. Garri n Sue Miller Mayor Chairman Denis Austin eva J. Co m Chief of Police Commissio r ATTEST: Catherine D. Seaman Frank H.Brock Deputy City Clerk Commissioner Supplemental Agreement Emergency Dispatch Services-Page 2 of 3 ,,• s y APPROVED AS TO FORM c Leland B. Kerr chard Lathim City,4ttorney Franklin County 57zeriff ATTEST: Mary Ytithers Clerk to the Board APPROVED AS TO FORM: �J Steve Lowe Franklin County Prosecutor Supplemental Agreement Emergency Dispatch Services-Page 3 of 3