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HomeMy WebLinkAbout2022.06.20 Council Special Meeting Packet AGENDA City Council Special Meeting 7:00 PM - Monday, June 20, 2022 City Council Chambers & GoToWebinar Page 1. MEETING INSTRUCTIONS for REMOTE ACCESS - Individuals, who would like to provide public comment remotely, may continue to do so by filling out the online form via the City’s website (www.pasco-wa.gov/publiccomment) to obtain access information to comment. Requests to comment in meetings must be received by 4:00 p.m. on the day of this meeting. To listen to the meeting via phone, call (631) 992-3211 and use access code 613-585-088. City Council meetings are broadcast live on PSC-TV Channel 191 on Charter/Spectrum Cable in Pasco and Richland and streamed at www.pasco- wa.gov/psctvlive and on the City’s Facebook page at www.facebook.com/cityofPasco. 2. CALL TO ORDER 3. ROLL CALL (a) Pledge of Allegiance 4. CONSENT AGENDA - All items listed under the Consent Agenda are considered to be routine by the City Council and will be enacted by roll call vote as one motion (in the form listed below). There will be no separate discussion of these items. If further discussion is desired by Council members or the public, the item may be removed from the Consent Agenda to the Regular Agenda and considered separately. 5 - 17 (a) Approval of Meeting Minutes To approve the minutes of the Pasco City Council Regular Meeting and Regular Workshop held on June 6, 2022 and June 13, 2022 respectively. 18 - 20 (b) Bills and Communications Page 1 of 175 To approve claims in the total amount of $6,871,328.98 ($5,839,818.25 in Check Nos. 248854-249177; $66,769.46 in Electronic Transfer Nos. 836056, 836112, 836232; $12,788.04 in Check Nos. 53919 -53946; $951,750.36 in Electronic Transfer Nos. 30175838-30176412; $202.87 in Electronic Transfer Nos. 882, 884). To approve bad debt write-off for Utility Billing, Ambulance, Cemetery, General Accounts, Miscellaneous Accounts, and Municipal Court (non - criminal, criminal, and parking) accounts receivable in the total amount of $386,217.51 and, of that amount, authorize $84,603.38 to be turned over for collection. (RC) MOTION: I move to approve the Consent Agenda as read. 5. PROCLAMATIONS AND ACKNOWLEDGEMENTS 6. VISITORS - OTHER THAN AGENDA ITEMS - This item is provided to allow citizens the opportunity to bring items to the attention of the City Council or to express an opinion on an issue. Its purpose is not to provide a venue for debate or for the posing of questions with the expectation of an immediate response. Some questions require consideration by Council over time and after a deliberative process with input from a number of different sources; some questions are best directed to staff members who have acces s to specific information. Citizen comments will normally be limited to three minutes each by the Mayor. Those with lengthy messages are invited to summarize their comments and/or submit written information for consideration by the Council outside of formal meetings. 7. REPORTS FROM COMMITTEES AND/OR OFFICERS (a) Verbal Reports from Councilmembers 21 - 35 (b) General Fund Monthly Report - May 2022 8. HEARINGS AND COUNCIL ACTION ON ORDINANCES AND RESOLUTIONS RELATING THERETO 36 - 69 (a) Public Hearing for Resolution Adopting 2023-2028 Six-Year Transportation Improvement Plan CONDUCT A PUBLIC HEARING MOTION: I move to approved Resolution No. 4194, adopting the 2023- 2028 Six-Year Transportation Improvement Program for the City of Pasco. 9. ORDINANCES AND RESOLUTIONS NOT RELATING TO HEARINGS Page 2 of 175 10. UNFINISHED BUSINESS 11. NEW BUSINESS 70 - 171 (a) 2021 Fire Department Performance Report 172 - 173 (b) Cancel Regular City Council Meeting Scheduled for June 21, 2022 MOTION: I move to cancel the June 21, 2022 regular Council Meeting. 12. MISCELLANEOUS DISCUSSION 13. EXECUTIVE SESSION 14. ADJOURNMENT 15. ADDITIONAL NOTES (a) (RC) Roll Call Vote Required * Item not previously discussed Q Quasi-Judicial Matter MF# “Master File #....” 174 - 175 (b) Adopted 2020-2021 Council Goals (Reference Only) (c) REMINDERS • Monday, June 20, 6:00 PM: LEOFF Disability Board – City Hall Conference Room 1, Pasco City Hall (MAYOR BLANCH BARAJAS, Rep.; MAYOR PRO TEM CRAIG MALONEY, Alt.) • Wednesday, June 22 7:30 AM: Visit Tri-Cities Board Meeting – 7130 W. Grandridge Blvd., Kennewick (COUNCILMEMBER ZAHRA ROACH, Rep.; COUNCILMEMBER DAVID MILNE, Alt.) • Thursday, June 23, 5:30 PM: Benton Franklin Community Action Connections Board Meeting – 720 Court Street, Pasco (COUNCILMEMBER ZAHRA ROACH, Rep.; COUNCILMEMBER PETE SERRANO, Alt.) • Monday, June 27, 4:00 PM: Hanford Area Economic Investment Fund Advisory Committee Meeting – Ben Franklin Transit Main Conference Room (COUNCILMEMBER PETE SERRANO, Rep.) This meeting is broadcast live on PSC-TV Channel 191 on Charter/Spectrum Cable in Pasco and Richland and streamed at www.pasco-wa.gov/psctvlive. Audio equipment available for the hearing impaired; contact the Clerk for assistance. Page 3 of 175 Servicio de intérprete puede estar disponible con aviso. Por favor avisa la Secretaria Municipal dos días antes para garantizar la disponibilidad. (Spanish language interpreter service may be provided upon request. Please provide two business day's notice to the City Clerk to ensure availability.) Page 4 of 175 AGENDA REPORT FOR: City Council June 15, 2022 TO: Dave Zabell, City Manager City Council Special Meeting: 6/20/22 FROM: Debra Barham, City Clerk Administrative & Community Services SUBJECT: Approval of Meeting Minutes I. REFERENCE(S): 06.06.2022 & 06.13.2022 Draft Council Minutes II. ACTION REQUESTED OF COUNCIL / STAFF RECOMMENDATIONS: To approve the minutes of the Pasco City Council Regular Meeting and Regular Workshop held on June 6, 2022 and June 13, 2022 respective ly. III. FISCAL IMPACT: None IV. HISTORY AND FACTS BRIEF: V. DISCUSSION: Page 5 of 175 MINUTES City Council Regular Meeting 7:00 PM - Monday, June 6, 2022 City Council Chambers & GoToWebinar CALL TO ORDER The meeting was called to order at 7:00 PM by Blanche Barajas, Mayor. ROLL CALL Councilmembers present: Blanche Barajas, Craig Maloney, Joseph Campos, Pete Serrano, David Milne, and Zahra Roach Councilmembers absent: None Staff present: Dave Zabell, City Manager; Adam Lincoln, Deputy City Manager; Colleen Chapin, Human Resources Director; Eric Ferguson, City Attorney; Bob Gear, Fire Chief; Zach Ratkai, Administrative & Community Services Director; Ken Roske, Police Chief; Richa Sigdel, Finance Director; Rick White, Community & Economic Development Director; Steve Worley, Public Works Director; and Debby Barham, City Clerk. The meeting was opened with the Pledge of Allegiance. CONSENT AGENDA Approval of Meeting Minutes To approve the minutes of the Pasco City Council Regular Meeting held on May 16, 2022, and, Special Meeting and Regular Workshop held on May 23, 2022. Bills and Communications To approve claims in the total amount of $4,572,929.93 ($2,832,909.72 in Check Nos. 248486-248853; $785,846.15 in Electronic Transfer Nos. 835565-835600, 835648-835683, 835689-835757, 835759-835830, 835838-835973, 835979- 835982; $10,552.74 in Check Nos. 53909-53918; $943,621.32 in Electronic Transfer Nos. 30175277-30175837). Page 1 of 9Page 6 of 175 MOTION: Mayor Pro Tem Maloney moved, seconded by Councilmember Serrano to approve the Consent Agenda as read. RESULT: Motion carried unanimously 6-0 AYES: Mayor Barajas, Mayor Pro Tem Maloney, Councilmember Campos, Councilmember Serrano, Councilmember Milne, and Councilmember Roach VISITORS - OTHER THAN AGENDA ITEMS No one came forward. REPORTS FROM COMMITTEES AND/OR OFFICERS Verbal Reports from Councilmembers Mayor Pro Tem Maloney commented on the recent barbeque celebration, held on Saturday, June 4, 2022, thanking the City's many volunteers that he attended along with Councilmembers Milne and Serrano. He also attended the PRIDE festival held in Volunteer Park after the barbeque concluded. Mr. Serrano, announced that Mr. Milne's birthday was on June 4th and he also commented on the annual Memorial Day event held on May 30th at the City View Cemetery. Mr. Milne commented on the Habitat for Humanity celebration he attended recently. Mayor Barajas attended the LIGO grand opening event on Friday, June 3rd, as well as the Habitat for Humanity event where their 149th house was built in Pasco. Lastly, she announced the Ochoa Middle School Mariachi Band concert scheduled for Tuesday, June 8, 2022. HAPO Center Energy Improvements Discussion Mr. Zabell provided a brief history of the HAPO Center facility and an interlocal agreement with Franklin County to support the economic development within that corridor starting in 1994. Next, he introduced Keith Johnson, Franklin County Administrator, who provided a report on the energy improvements needed to keep the HAPO Center facility open. Mr. Johnson identified a three-phase process to update the facility and equipment. The first phase would include. lighting, roof, and parking lot lighting to LED lights updates at an estimate cost of $6 million. He stated that the County plans on using some of their ARPA funding but additional funding is needed and the Cou nty is asking the City to contribute to the Center's Capital Improvement Project. Council and Mr. Johnson continued discussing the HAPO Center's needs. Page 2 of 9Page 7 of 175 Mr. Campos asked if HAPO Community Credit Union will be asked to provide funding to the Capital Improvement Project. Mayor Pro Tem Maloney asked if the Franklin County Commissioners have a stance on the continued ownership of the HAPO Center facility. He expressed support for Convention Centers stating they have significant impact on economic development in the communities they are located in. He also expressed concern about these types of issues not being presented to the HAPO Center Advisory Board. From his view, the City has not been an equal partner in the operations of the HAPO Center and now Franklin County is asking for a substantial funding request to upgrade the facility that should have been planned for much earlier. Mayor Pro Tem Maloney has asked for a list of deferred maintenance. Mr. Serrano asked about the Requests for Proposals for two pads in front of the Gesa Stadium and Mr. Ratkai responded. Mr. Serrano asked when Franklin County completes its analysis of the HAPO Center, that he would like to see the front loading costs, the continuing costs and what amount the Council is asking the City to contribute and is it possible without dipping into the City's reserve. Mr. Milne asked if there has been any work towards applying for grants to cover the costs of the project. Mr. Zabell stated that staff will meet with Franklin County staff and will keep Council apprised as more information is made available. HEARINGS AND COUNCIL ACTION ON ORDINANCES AND RESOLUTIONS RELATING THERETO Public Hearing and Ordinance - Lamb 5 LLC Annexation (ANX 2021-007) Mayor Barajas declared the Public Hearing open to consider the proposed Lamb 5 LLC Annexation. Mr. White provided a brief report on the proposed annexation. Following three calls for comments, and there being none, Mayor Barajas declared the Public Hearing closed. MOTION: Mayor Pro Tem Maloney moved, seconded by Councilmember Roach CONDUCT A PUBLIC HEARING MOTION: I move to adopt Ordinance No. 4593, relating to annexation and annexing certain real property to the City of Pasco, and further, authorize publication by summary only. RESULT: Motion carried unanimously 6-0 Page 3 of 9Page 8 of 175 AYES: Mayor Barajas, Mayor Pro Tem Maloney, Councilmember Campos, Councilmember Serrano, Councilmember Milne, and Councilmember Roach Public Hearing - Barker Ranch Right-of-Way (ROW) Vacation (VAC 2022-002) Mr. White provided a brief report on the proposed Barker Ranch Right -of-Way (ROW) Vacation. He noted that staff recommends Council deny the ROW Vacation. Mayor Barajas declared the Public Hearing open to consider the proposed Barker Ranch ROW Vacation. Mayor Pro Tem Maloney and Mr. Serrano asked for a clarifying question regarding Burns Road as a planned arterial road. Paul, Pro Made Homes/Infinity Homes of Washington representative, expressed frustration in the ROW process and if the ROW is denied it will require him to have the final plat redrawn. Following three calls for comments, and there being none, Mayor Barajas declared the Public Hearing closed. Council and staff briefly discussed the ROW and the Vacation process. MOTION: Mayor Pro Tem Maloney moved, seconded by Councilmember Campos to deny the request for the vacation of a 10-foot right-of-way for Burns Road established per Short Plat 2020-22. RESULT: Motion carried by Roll Call vote 5-1 AYES: Mayor Barajas, Mayor Pro Tem Maloney, Councilmember Campos, Councilmember Milne, and Councilmember Roach NAYS: Councilmember Serrano Public Hearing - East Lewis Place ROW Vacation (VAC 2022 -003) Continue Hearing to July 5, 2022 Mr. White provided a brief report on the proposed East Lewis Place Vacation. Mr. Maloney commented on the continuation of the public hearing of East Lewis Place Vacation. Mayor Barajas opened the Public Hearing for the East Lewis Place Vacation to continue it to the July 5, 2021. Page 4 of 9Page 9 of 175 Mr. Steve Bauman, Franklin County resident and vacation applicant, asked why the hearing is continued and Mr. White explained the need for a new survey before moving forward on the request. MOTION: Mayor Pro Tem Maloney moved, seconded by Councilmember Roach to continue the public hearing for the East Lewis Place Right -of-Way Vacation (VAC 2022-003) to the July 5, 2022, Council meeting. RESULT: Motion carried unanimously 4-0 AYES: Mayor Barajas, Mayor Pro Tem Maloney, Councilmember Campos, and Councilmember Roach ABSTAIN: Councilmember Serrano and Councilmember Milne ORDINANCES AND RESOLUTIONS NOT RELATING TO HEARINGS Q Ordinance - Lamb 5 LLC Zoning Determination of Annexed Property (ZD 2021-007) Mr. White provided a brief overview of the proposed zoning determination for the annexed property. Mayor Barajas announced that the zoning determination was a quasi-judicial action and asked Mr. Ferguson to explain the procedure for quasi-judicial items. Mr. Ferguson read the quasi-judicial procedure including how the Appearance of Fairness Doctrine applies to it. Next, he asked all Councilmembers a series of questions associated with potential conflicts of interest to disclose such potential conflicts or appearance of conflicts. With no response from the Councilmembers, he asked if any members of the public were seeking to disqualify a member of Council from participating in the proceedings. No one came forward. MOTION: Mayor Pro Tem Maloney moved, seconded by Councilmember Serrano to adopt Ordinance No. 4594, assigning zoning to the Lamb 5 LLC annexation area as recommended by the Hearing Examiner, and further, authorize publication by summary only. RESULT: Motion carried unanimously 6-0 AYES: Mayor Barajas, Mayor Pro Tem Maloney, Councilmember Campos, Councilmember Serrano, Councilmember Milne, and Councilmember Roach *Resolution - Lease Agreement with Group Health Foundation for Use of City Facilities Mr. Ratkai provided a brief report on the lease for City facilities with Group Health Foundation and requested that Council ratify the lease. Council and staff briefly discussed the uses of the lease property. Page 5 of 9Page 10 of 175 MOTION: Mayor Pro Tem Maloney moved, seconded by Councilmember Campos to approve Resolution No. 4190, with Group Health Foundation for the Use of City Facilities located at 403 West Lewis Street. RESULT: Motion carried unanimously 6-0 AYES: Mayor Pro Tem Maloney, Mayor Barajas, Councilmember Campos, Councilmember Serrano, Councilmember Milne, and Councilmember Roach *Resolution - Change Order No. 1 to the Design Build of America Phase 1 Agreement for the Zone 3 Water Storage Reservoir Project Mr. Worley introduced Capital Improvements Project Manager Maria Serra who provided a brief report on the proposed Change Order No. 1 for the Zone 3 Water Storage Reservoir Project, Phase 1. Council and staff further discussed the proposed Change Order. MOTION: Mayor Pro Tem Maloney moved, seconded by Councilmember Roach to approve Resolution No. 4191, authorizing the City Manager to execute Change Order No. 1 to the Design Build Institute of America Phase 1 Agreement with T Bailey, Inc. for the Progressive Design-Build services for the Zone 3 Water Storage Reservoir project. RESULT: Motion carried unanimously 6-0 AYES: Mayor Barajas, Mayor Pro Tem Maloney, Councilmember Campos, Councilmember Serrano, Councilmember Milne, and Councilmember Roach *Resolution - Acceptance of Work for Chapel Hill Park Project, Renamed Palomino Park Mr. Ratkai provided a brief report on the completion of Palomino Park. MOTION: Mayor Pro Tem Maloney moved, seconded by Councilmember Milne to approve Resolution No. 4192, accepting work performed by Total Site Services, under contract for Chapel Hill Boulevard Park Project, currently known as Palomino Park. RESULT: Motion carried unanimously 6-0 AYES: Mayor Barajas, Mayor Pro Tem Maloney, Councilmember Campos, Councilmember Serrano, Councilmember Milne, and Councilmember Roach *Resolution - Ratify Emergency Order Related to COVID-19 and Conducting Public Meetings Page 6 of 9Page 11 of 175 Mr. Zabell provided a brief report on the purpose of the Emergency Order related to conducting public meetings within the City of Pasco. Council asked a few clarification questions regarding the extension of this Emergency Order in which Mr. Ferguson explained that it allows time for Council to review and institute the new laws under the Open Public Meetings Act (OPMA). MOTION: Mayor Pro Tem Maloney moved, seconded by Councilmember Serrano to approve Resolution No. 4193, ratifying Emergency Order No. 2020 - 006.2, relating to conducting public meetings. RESULT: Motion carried unanimously 6-0 AYES: Mayor Barajas, Mayor Pro Tem Maloney, Councilmember Campos, Councilmember Serrano, Councilmember Milne, and Councilmember Roach UNFINISHED BUSINESS Utility Extension in the Unincorporated Islands & Urban Growth Area (UGA) Discussion Mr. White provided a brief report regarding continued discussion regarding utility extensions in the unincorporated Islands and in the UGA. Mayor Pro Tem Maloney and Mr. Serrano asked questions regarding the utility extensions in general and specific to the Spenser Estates 4 development. Caleb Stromstad, Principal Engineer with Aqtera Engineering, explained the request for connection for City potable water and the deve lopment will change the lots from one-acre lots to 1/2 acre lots if City water is connected. After continued discussion, Council concurred that it was reasonable to extend potable water to Spenser Estates 4 for the development of 1/2 -acre lots and asked City Manager Zabell to complete the negotiations with Mr. Stromstad. NEW BUSINESS *2023-2028 Six-Year Transportation Improvement Plan City Engineer Dan Ford who introduced Jessica Brackin the City's new Long Range Project Coordinator. Ms. Brackin provided a brief report on the proposed 2023 -2028 Transportation Improvement Plan (TIP). Council and staff discussion ensued regarding the TIP and what projects should be relayed to the Good Roads group, the association of the TIP and Comprehensive Improvement Program (CIP), summery of the status of TIP projects from the prior TIP. Page 7 of 9Page 12 of 175 RECESS: Mayor Barajas declared a five-minute recess at 9:17 PM. *Council Appointment Process for Council Position No. 3, Voting District No. 3 Mr. Zabell provided a tentative timeline for the vacancy for Council Position No. 3 due to the recent resignation of Ms. Torres. Council discussed and approved the timeline. MISCELLANEOUS DISCUSSION Mr. Zabell announced that the Mayor and Mayor Pro Tem were registered for the AWC Conference and if any other Councilmembers were interested in attending the conference to contact staff as soon as possible. Mr. Ratkai stated the City received a $1,500 grant from Legends Casino for STEM programing for Pasco youth. He also provided an update on the status of the design of the new Tri-Cities Animal Control facility with a tentative ground breaking date of November 1, 2022, for the construction of the new fac ility. Mayor Barajas announced a completion of the 150th Habitat for Humanity house is schedule for Saturday, June 11, 2022. EXECUTIVE SESSION Discussion with Legal Counsel About Current or Potential Litigation per RCW 42.30.110(1)(i) (30 minutes) Council adjourned into Executive Session at 9:35 PM for 20 minutes to discuss with legal counsel about current or potential litigation per RCW 42.30.110(1)(i) and complain or charges brought against a public officer or employee per RCW 42.30.110(1)(f) with the City Manager, Deputy City Manager and the City Attorney. At 9:54 PM Mayor Barajas announced that the Executive Session would continue for another five minutes. At 10:00 PM Mayor Barajas announced that the Executive Session would continue for another five minutes. At 10:06 PM Mayor Barajas announced that the Executive Session would continue for another five minutes. At 10:11 PM Mayor Barajas announced that the Executive Session would continue for another five minutes. Page 8 of 9Page 13 of 175 Mayor Barajas called the meeting back to order at 10:16 PM. ADJOURNMENT There being no further business, the meeting was adjourned at 10:16 PM. PASSED and APPROVED this ____ day of ________________, 20__. APPROVED: ATTEST: Blanche Barajas, Mayor Debra Barham, City Clerk Page 9 of 9Page 14 of 175 MINUTES City Council Workshop Meeting 7:00 PM - Monday, June 13, 2022 City Council Chambers & GoToWebinar CALL TO ORDER The meeting was called to order at 7:00 PM by Blanche Barajas, Mayor. ROLL CALL Councilmembers present: Blanche Barajas, Craig Maloney, Joseph Campos, Pete Serrano, David Milne, and Zahra Roach Councilmembers absent: None Staff present: Dave Zabell, City Manager; Adam Lincoln, Deputy City Manager; Colleen Chapin, Human Resources Director; Eric Ferguson, City Attorney; Bob Gear, Fire Chief; Zach Ratkai, Administrative & Community Services Director; Ken Roske, Police Chief; Richa Sigdel, Finance Director; Rick White, Community & Economic Development Director; Steve Worley, Public Works Director; and Debby Barham, City Clerk. The meeting was opened with the Pledge of Allegiance. VERBAL REPORTS FROM COUNCILMEMBERS Mr. Campos reported on a Ben Franklin Transit Board meeting he recently attended. Mayor Pro Tem Maloney reported on the Tri-Cities Regional Public Facilities District meeting that he and Mr. Campos attended recently. Mayor Barajas announced that she was recently appointed to the Association of Washington Cities (AWC) Large Cities Advisory Committee. She also commented on a recent Ochoa Middle School event she attended. ITEMS FOR DISCUSSION Ordinance - Amendments to Pasco Municipal Code Chapter 13.80 Stormwater Page 1 of 3Page 15 of 175 Mr. Worley introduced the City's new Environmental Compliance Coordinator, Michael Henao, who provided a brief report on the proposed stormwater amendments to the Pasco Municipal Code (PMC) related to conditionally allowable and allowable stormwater discharges. Mr. Serrano and Mayor Pro Tem Maloney expressed concern about the Department of Ecology conditional permits, as well as unfunded mandates placed on municipalities and citizens by the Washington State law for conditionally allowable stormwater discharges. Staff will provide additional background information regarding the mandate to Council. Latecomer Agreements Discussion Mr. Ferguson provided a brief overview of the status of the City's Latecomer Agreements, the purpose and law for such agreements. He noted that a number of Latecomer Agreements will be forthcoming to Council for final action. Mr. Serrano asked for the number of Latecomer Agreements coming to Council and staff stated that six will be coming back at the next business meeting and there are another six or more that will be coming forward for final action in the next few months. AskPasco App Presentation Communications Program Manager Funfar provided an update on the "AskPasco" application (AskPasco App), which is a resident engagement tool to interact with the City. Council and staff discussion continued to regarding the different aspects of the AskPasco App. MISCELLANEOUS COUNCIL DISCUSSION Mayor Barajas invited registered voters, living in Council Voting District No. 3, to apply for the Council Position No. 3. The applications will be accepted through Monday, June 27, 2022, by 5:00 PM. Ms. Roach announced the Juneteenth Pageant is scheduled on Friday, June 17, 2022, at Chiawana High School. She asked for a status of the SSB-6429 related to providing a designation on a state driver's license or identicard stating that a person has a development disability. Lastly, she announced that the Department of Commerce has issued a $3.5M grant for Arts & Culture events and she will forward the details on to City staff. Mr. Zabell announced that the City of partnering with Juneteenth organizers for the Saturday's (June 18th) Juneteenth celebration for a fun day at Kurtzman's Park. Page 2 of 3Page 16 of 175 EXECUTIVE SESSION Council adjourned into Executive Session at 8:46 PM for 20 minutes to discuss with legal counsel about current or potential litigation per RCW 42.30.110(1)(i) and discuss the performance of a public emp loyee per RCW 42.30.110(1)(g) with the City Manager, Deputy City Manager and the City Attorney. Mayor Barajas called the meeting back to order at 8:06 PM. ADJOURNMENT There being no further business, the meeting was adjourned at 8:06 PM. PASSED and APPROVED this __ day of ________________, 20__. APPROVED: ATTEST: Blanche Barajas, Mayor Debra Barham, City Clerk Page 3 of 3Page 17 of 175 AGENDA REPORT FOR: City Council June 16, 2022 TO: Dave Zabell, City Manager City Council Special Meeting: 6/20/22 FROM: Richa Sigdel, Finance Director Finance SUBJECT: Bills and Communications I. REFERENCE(S): Accounts Payable 06.20.22 Bad Debt Write-off/Collection for May 2022 II. ACTION REQUESTED OF COUNCIL / STAFF RECOMMENDATIONS: To approve claims in the total amount of $6,871,328.98 ($5,839,818.25 in Check Nos. 248854-249177; $66,769.46 in Electronic Transfer Nos. 836056, 836112, 836232; $12,788.04 in Check Nos. 53919-53946; $951,750.36 in Electronic Transfer Nos. 30175838-30176412; $202.87 in Electronic Transfer Nos. 882, 884). To approve bad debt write-off for Utility Billing, Ambulance, Cemetery, General Accounts, Miscellaneous Accounts, and Municipal Court (non-criminal, criminal, and parking) accounts receivable in the total amount of $386,217.51 and, of that amount, authorize $84,603.38 to be turned over for collection. III. FISCAL IMPACT: IV. HISTORY AND FACTS BRIEF: V. DISCUSSION: Page 18 of 175 REPORTING PERIOD: June 20, 2022 Claims Bank Payroll Bank Gen'l Bank Electronic Bank Combined Check Numbers 248854-249177 53919-53946 Total Check Amount $5,839,818.25 $12,788.04 Total Checks 5,852,606.29$ Electronic Transfer Numbers 836056 30175838-30176412 882 836112 884 836232 Total EFT Amount $66,769.46 $951,750.36 $202.87 $0.00 Total EFTs 1,018,722.69$ Grand Total 6,871,328.98$ Councilmember 608,488.41 47,778.42 9,742.61 575.00 1,688.58 52,057.17 1,358.36 11,034.19 7,697.94 619.32 1,574.88 0.00 245.15 15,549.27 13,541.67 0.00 13,393.09 109.27 948,179.39 3,948,382.79 99,535.07 14,592.67 32,341.14 58,250.52 6,518.94 978,075.13 GRAND TOTAL ALL FUNDS:6,871,328.98$ The City Council June 2 - June 15, 2022 C I T Y O F P A S C O Council Meeting of: Accounts Payable Approved City of Pasco, Franklin County, Washington We, the undersigned, do hereby certify under penalty of perjury the materials have been furnished, the services rendered or the labor performed as described herein and the claim is a just, due and unpaid obligation against the city and we are authorized to authenticate and certify to such claim. Dave Zabell, City Manager Darcy Buckley, Finance Manager We, the undersigned City Councilmembers of the City Council of the City of Pasco, Franklin County, Washington, do hereby certify on this 20th day of June, 2022 that the merchandise or services hereinafter specified have been received and are approved for payment: Councilmember SUMMARY OF CLAIMS BY FUND: GENERAL FUND STREET SCHOOL IMPACT FEES C.D. BLOCK GRANT HOME CONSORTIUM GRANT MARTIN LUTHER KING COMMUNITY CENTER AMBULANCE SERVICE ARPA CEMETERY ATHLETIC PROGRAMS SENIOR CENTER OPERATING MULTI-MODAL FACILITY EQUIPMENT RENTAL - OPERATING GOVERNMENTAL RIVERSHORE TRAIL & MARINA MAIN REVOLVING ABATEMENT TRAC DEVELOPMENT & OPERATING PARKS ECONOMIC DEVELOPMENT STADIUM/CONVENTION CENTER GENERAL CAP PROJECT CONSTRUCTION UTILITY, WATER/SEWER PAYROLL CLEARING EQUIPMENT RENTAL - OPERATING BUSINESS EQUIPMENT RENTAL - REPLACEMENT GOVERNMENTAL MEDICAL/DENTAL INSURANCE FLEX Page 19 of 175 BAD DEBT WRITE-OFF/COLLECTION May 1 – May 31, 2022 1. UTILITY BILLING - These are all inactive accounts, 60 days or older. Direct write-offs under $20 with no current forwarding address or are accounts in "occupant" status. Accounts submitted for collection exceed $20.00. 2. AMBULANCE - These are all delinquent accounts over 90 days past due or statements are returned with no forwarding address. Those submitted for collection exceed $10.00. Direct write off including DSHS and Medicare customers; the law requires that the City accept assignment in these cases. 3. COURT ACCOUNTS RECEIVABLE - These are all delinquent non-criminal and criminal fines, and parking violations over 30 days past due. 4. CODE ENFORCEMENT – LIENS - These are Code Enforcement violation penalties which are either un-collectable or have been assigned for collections because the property owner has not complied or paid the fine. There are still liens in place on these amounts which will continue to be in effect until the property is brought into compliance and the debt associated with these liens are paid. 5. CEMETERY - These are delinquent accounts over 120 days past due or statements are returned with no forwarding address. Those submitted for collection exceed $10.00. 6. GENERAL - These are delinquent accounts over 120 days past due or statements are returned with no forwarding address. Those submitted for collection exceed $10.00. 7. MISCELLANEOUS - These are delinquent accounts over 120 days past due or statements are returned with no forwarding address. Those submitted for collection exceed $10.00. Direct Write-off Referred to Collection Total Write-off Utility Billing $ 28.31 0.00 28.31 Ambulance $ 301,585.82 84,603.38 386,189.20 Court A/R $ .00 .00 .00 Code Enforcement $ .00 .00 .00 Cemetery $ .00 .00 .00 General $ .00 .00 .00 Miscellaneous $ .00 .00 .00 TOTAL: $ 301,614.13 84,603.38 386,217.51 Page 20 of 175 AGENDA REPORT FOR: City Council February 18, 2022 TO: Dave Zabell, City Manager City Council Special Meeting: 6/20/22 FROM: Richa Sigdel, Finance Director Finance SUBJECT: General Fund Monthly Report - May 2022 I. REFERENCE(S): General Fund Report II. ACTION REQUESTED OF COUNCIL / STAFF RECOMMENDATIONS: N/A III. FISCAL IMPACT: N/A IV. HISTORY AND FACTS BRIEF: Attached is the monthly General Fund financial update through May 2022, the City's major fund. The administration provides quarterly reports to Council for other non-major funds. In the past, staff has provided General Fund report 2 -3 months in arrears due to the timing of receipt of various taxes. However, with the change in format to include staff projections eliminates the need to wait until taxes are receipted. Moving forward, this change will allow the General Fund report to be provided immediately following the month, barring operational constraints. V. DISCUSSION: Please view the attached report for more details and visit the Financial Dashboard(current data as of June 14th). Attached to this agenda report is a list of contracts over $100,000 and under $300,000 executed administratively between the month of Janua ry to May. Donations made to the City during the same period are included in the report as Page 21 of 175 well. Allocations and activity within American Rescue Plan Act (ARPA) funds are also attached for review; staff will update Council on ARPA activities and pending projects at an upcoming workshop. Page 22 of 175 May 2022 Monthly General Fund Report Prepared by Richa Sigdel, Finance Director Page 23 of 175 Permit Type 2021 Count 2021 Permit Value 2022 Count 2022 Permit Value Commercial 169                49,551,735 212                    56,958,486 Industrial 6                14,219,865 30                      6,777,875 Mobile Homes 4                     191,500 3                         245,000 Residential 998                64,862,237 906                    59,580,390 Total 1177              128,825,337 1151                  123,561,751 Overview The intent of this report is to provide an overview of activity in the City's General Fund through May 31, 2022. Monthly Financial Report / Page 2 There are various economic factors that impact the community's economic health and subsequently the vitality of the General Fund. One such factor is permit activity; it demonstrates not only the growth and attractiveness of the community but also increased revenue in building- related sales tax revenue. The table above reflects month-to-date activity for the years 2021 and 2022. Permitted values are in line with prior year activity during this period. Permit valuation at the end of 2021 was $576 million. Depending on the timing of the permit issuance for some large industrial and commercial businesses, the City could meet or exceed 2021 activity. An increase in commercial activity bodes well for the city. This means an increased economic base to generate higher sales taxes. In the past, City of Pasco resident has spent their income outside of the community, resulting in the City losing out on significant sales tax revenue. Finally, the number of active business licenses at the end of the month was 4,854 an increase of 136 from the beginning of this year. It is important to note that due to the pandemic, there has been a significant shift in operations for the City and the Department of Revenue (DOR). Both entities have not been pursuing delinquent business licenses and this number could change as the normal process is resumed. Month to Date Page 24 of 175 The sales tax rate for the City of Pasco residents is 8.7%. The City government receives a share of Regular and Optional sales tax (1%), Criminal Justice (0.1%), and Public Safety (0.3%). Taxes that make up the majority of the 8.7% rate are distributed to the State and to Franklin County. The City receives 85% of the 1% Regular and Optional sales tax. Criminal Justice and Public Safety sales tax is distributed to the City by Franklin County based on different distribution methods prescribed by State of Washington laws and weighted by population. Growth in the commercial base of the City is providing residents the opportunity to spend their income within the community, resulting in City's ability to provide services at affordable rates in the future. Similarly, in a landmark case known as South Dakota v. Wayfair, Supreme Court decided that retail businesses no longer had to have a physical presence in a state to be potentially liable to collect state sales taxes. The enactment of this law coupled with increased online purchasing has helped the City meet and exceed its revenue goals. The City also benefitted from construction sales tax generated from major permitting activities, especially construction by large commercial and industrial partners. These taxes are one-time in nature but the City anticipates more of these projects to help increase its sales tax base for the next 2-4 years. Sales Tax Monthly Financial Report / Page 3 Page 25 of 175 The City charges 8.5% on utilities like electric, water, sewer, natural gas, telephone, industrial, garbage, reuse facility, and stormwater services. The adjoining graph shows the activity in utility taxes over the last four years and revenue received as of May 31st, 2022. Utility tax is expected to meet the set budget of $23.9 million. Utility taxes are reliant upon weather and energy-efficient technology. This category does not always grow with population growth. Utility tax makes up the third-largest tax revenue for the General Fund. Utility Tax Monthly Financial Report / Page 4 Sales Tax Regular and Optional Sales Tax The sales tax for 2021 at $18.6 million, an increase of 24% over the prior year. Staff is estimating close to $20 million in sales taxes for 2022. There is a two-month delay in the distribution of sales tax from the time of the purchase. The impact of inflation remains to be seen on this revenue. In the short term increase in the cost of goods increases the corresponding tax revenue, however, the reduced discretionary income of our residents will negatively impact the economic activity in the long term. Staff estimates include close to $2.6 million in one-time sales from construction sales taxes. The graph above shows the significant growth in sales taxes over the last four years. To see the breakdown of sales taxes by industry please visit Financial Dashboard. Public Safety and Criminal Justice Sales Tax Public Safety and Criminal Justice sales tax follow the same trend as Regular and Optional sales tax. However, these taxes are allocated to cities on a per capita basis and changes in population pattern could affect the City's portion. Staff projects $4.1 million in sales for the year 2022. Page 26 of 175 Category Name Approved Budget 2022 Adjustment Actual % Received Taxes Retail Sales Tax 31,602,922 7,000,000 23,971,056 62% Utility Tax 23,947,157 0 15,519,208 65% General Property Tax 23,554,637 0 17,553,531 75% Retail Sales Tax - Public Safety & Criminal Justice 6,712,824 1,574,000 5,354,897 65% Other Tax 2,342,780 0 1,876,875 80% Licenses & Permits 5,806,781 1,350,000 4,972,776 69% Intergovernmental 16,498,204 10,600 7,595,758 46% Charges for Goods and Services 17,898,565 0 10,957,283 61% Fine and Penalties 2,066,354 0 1,316,686 64% Miscellaneous 4,591,272 0 1,285,403 28% Debt Principal 586,528 0 784,801 134% Transfers and Subsidy 1,269,762 0 803,848 63% Total 136,877,786 9,934,600 91,992,121 63% Revenue As of May month-end, the elapsed time is 70%. Revenue receipt for the same period is 63%. While the actual receipt is less than the targeted amount, this is mainly due to the proposed adjustment of the budget by staff, the timing of receipt of taxes, the anticipated construction schedule for receipt of construction sales taxes, as well as the sale of assets. Staff anticipates all budgeted revenue to be received, by the end of the year. Staff has increased the estimated amount for sales taxes to match the estimates made in the Retail Sales Tax and Licenses & Permits category above and will bring the updates to Council during the supplemental budget process. As more information becomes available, staff anticipate continued adjustments to the budget for the categories. Intergovernmental funds are mainly related to grants and do not follow a linear spending trajectory. General Fund provides subsidies and transfers to other funds or fund capital projects. Miscellaneous revenue is mainly under target due to the timing of an anticipated sale of assets. All categories are expected to be within budget. Monthly Financial Report / Page 5 Page 27 of 175 Category Name Budget 2022 Adjustment Actual % Spent Transfers and Subsidy 26,481,405 0 21,912,940 83% Salaries and Wages 52,299,010 9,600 33,372,454 64% Personnel Benefits 17,863,243 0 11,574,107 65% Supplies 4,988,649 1,000 2,588,012 52% Services 36,693,397 357,700 26,426,488 71% Capital Outlays 4,670,805 59,300 345,247 7% Debt Principal 4,970,273 0 4,113,923 83% Debt Interest 2,095,250 0 1,065,872 51% Total 150,062,032 427,600 101,399,044 67% Expenses As of May month-end, the elapsed time is 67%. The spending rate for the same period is 70%. Transfers and Subsidy category is at a higher than the target spent rate due to the large transfer of $12 million authorized by the Council to the Economic Development Fund for the purchase of land. The Debt Principal category is also higher than anticipated due to investment in Local Improvement District 151. Salaries and Wages are lower than the target spent rate due to vacancies as well as the timing of vacation/holiday cash out typically done in July and December. The Capital Outlay budget is largely land purchases and improvements. No variance is expected at this time. To view greater details of the City's budget performance please visit Financial Dashboard Monthly Financial Report / Page 6 Page 28 of 175 Monthly Financial Report / Page 7 Capital Projects M A J O R P R O J E C T S I N P R O G R E S S General Fund funds capital projects on a regular basis. The fund also retains all Limited Tax General Obligation bonds proceeds and transfers those proceeds to General Construction Fund as needed per the accounting standards. Fire Station 87 - Land purchase for future Fire Station 87 site. $0.3 million budget for 2021-2022 biennium. Fire Station 85 - Design and site work for future Fire Station 85 site. $0.5 million budget for 2021-2022 biennium. Staff is planning to request additional funding to complete site work not previously budgeted. Peanuts Park Restoration - Restoration of the Peanuts Park at the heart of Pasco's downtown. $1.2 million is budgeted from General Fund for 2021-2022. This project was completed early this year within the allocated budget. Wayfinding and Signage - Implementation of 2018 Tri-Cities Visitor and Convention Bureau conceptual plan for regionally coordinated wayfinding signage. $0.4 million budget for 2021-2022. Page 29 of 175 Annual Financial Report / Page 8 Financial Outlook With just 2022 inflow and outflow of funds, General Fund was projected to have a net deficit of $13-18 million. However, the timing of the construction activity of large commercial and industrial projects will impact the resulting permitting and construction sales tax revenue and reduce this anticipated deficit to $3-8 million. Any deficit is an area of concern; however, the variance is covered by reserves that include prior years' surpluses and LTGO Bond proceeds. The General Fund reserve at the end of the year is $30 million, which includes $7 million in funds restricted for specific purposes. The City's long-term strategy is to build reserves over the years to fund capital projects and make large purchases. This fund might have to fund upcoming capital projects like the Community Center, Public Safety facilities, and additional staff to meet the needs of a rapidly growing city. Reserves currently exist to withstand this deficit. We anticipate growth in the City's revenue streams through one-time and increased economic base to assist the City in growing the reserves faster in the future. P A N D E M I C I M P A C T S H A V E B E E N M U C H L E S S S E V E R E T H A N A N T I C I P A T E D . S T R O N G C O M M E R C I A L A N D I N D U S T R I A L C O N S T R U C T I O N A N D E C O N O M I C A C T I V I T Y H A V E H E L P E D . H I G H D E M A N D F O R C A P I T A L P R O J E C T S , I N F L A T I O N , S T A F F I N G W I L L R E Q U I R E C A R E F U L P R I O R I T I Z A T I O N A N D M O N I T O R I N G . The City continues robust planning efforts to identify long-term needs and means to fund them with the least impact on the community. Continuous effort to get appropriations, grants, low-interest loans, and revision of rates for major services will be critical for the good financial health of the City. Page 30 of 175 M O N T H L Y F I N A N C I A L R E P O R T / P A G E 9 Our Finance Team Meet the dedicated team members of our finance department  Annual Food Drive Page 31 of 175 Recipient Contract Type DescriptionContract Amount Amendment Contract Total RH2 Engineering, Inc. PSA Process Water Reuse Facility Engineering Report Update 199,739 199,739 DKS Associates, Inc. PSA PASCO SR 12 AND A STREET/TANK FARM FEASIBILTY STUDY AND GRANT APPLICATION 134,544 134,544 GSI Water Solutions, Inc. PSA Irrigation Well Capacity Upgrades156,606 156,606 RH2 Engineering, Inc. PSA Northwest Irrigation System Upgrade295,662 295,662 HLA Engineering & Land Surveying, Inc. LAG Agreement - Oregon Ave (SR397) Overlay293,747 293,747 HLA Engineering & Land Surveying, Inc. LAG Agreement - Court Street Overlay (Road 44 to Road 68)220,260 220,260 ALSC Architects PSA Architecture Design Services for Public Works Operations and Maintenance Facility 269,349 269,349 - - City of Pasco Monthly Tracking Report of Contracts/Purchases Over 100k and Under 300kPage 32 of 175 City of Pasco DonationsDonated By Donation Type DescriptionValueSecond HarvestFood Items After School Program100 Dorian PhotographyCashYouth Softball -Old28 Second HarvestFood Items After School Program100 Second HarvestFood Items After School Program100 Second Harvest Food Items After School Program100 Rolling Hills Chorus Cash GO4 Family Bike Ride350 Second Harvest Food Items After School Program100 Second Harvest Food Items After School Program100 Second Harvest Food Items After School Program100 Second Harvest Food Items After School Program100 STCU Cash Winterfest Sponsorship10,000 Second Harvest Food Items After School Program100 Second Harvest Food Items After School Program100 Second Harvest Food Items After School Program100 Second Harvest Food Items After School Program100 Dorian Photography CashYouth Basketball383 Page 33 of 175 Approved ARPA ProjectsProject CodeProject Title AgencyCompletion StatusAuthorized amountActual to-dateProjected Program AllocationUnallocated Suggested By21-289 Business Assistance Chamber of Commerce Completed $2,970,000 $1,952,105 $1,952,105 $1,017,895 Council21-285 Utility Assistance Franklin PUD/City of Pasco Completed $1,050,000 $1,081,277 $1,081,277 $0 Council- Utility Assistance BDI Ongoing $110,000 $30,881 $110,000 $0 Council21-299 Community Resource Specialist City of Pasco Ongoing $450,000 $34,395 $450,000 $0 Council21-238 Project: Zone 3 Transmission Project City of Pasco Ongoing $3,000,000 $119,177 $3,000,000 $0 Council16-008Project: West Pasco Water Treatment Plant Expansion - Phase 1City of Pasco Ongoing $6,000,000 $875,805 $6,000,000 $0 Staff- Community Vaccination ClinicsTri-Cities Hispanic Chamber of CommerceRemoved, agency aqcuired different funding for program$50,000$0$0$0Staff$12,593,382Page 34 of 175 Pending ARPA Projects $5,100,000 $21,600Project CodeProject Name Project Summary AgencyStaff Recommended ARPA AllocationEstimated Total Project CostActual-to-Date Expenses21-314 Martin Luther King Center ConstructionFunding for the design and reconstruction of community center.City of Pasco $2,500,000 $6,500,000 $0Business Improvement - Phase I (Outdoor Seating)Support outdoor dining with program to supply required fencing, tables/chairs, or other equipment.City of Pasco $100,000 $100,000 $0-Business Improvement - Phase II(Building Improvements)In late 2021, City staff contracted with a 3rd party fire safety engineer for a voluntary assessment of downtown businesses. Five businesses opted to complete the assessment process; the final report is pending. Staff is awaiting further direction from Treasury on use of ARPA funds for private business building improvements.City of PascoNeed Treasury guidanceNeed Treasury guidance$21,600- Regional Mental HealthFunding to support ongoing regional efforts to improve behavioral health services and facilitiesCity of Pasco/ Regional Partners $2,000,000 TBD $0- Boys & Girls Club BuildingThis City property is used to provide education and childcare services. City staff completed a site evaluation with the tenant (Boys & Girls Club) and identify improvements for safety, security and longevity/expansion of facility and services. Boys & Girls Club/City of Pasco $500,000 $1,540,000 $0HAPO Center ImprovementsFranklin County completed a facility assessment to determine improvements for the longevity of the HAPO Center. Phase I improvements were identified as: HVAC controls and electrical renovations for the Expo Center, Atrium & meeting rooms; internal/external lighting upgrades; and roof repair/refurbishment and snow guards.City of Pasco/Franklin County Undetermined $5.6-$7.2 million $0 Page 35 of 175 AGENDA REPORT FOR: City Council June 15, 2022 TO: Dave Zabell, City Manager City Council Special Meeting: 6/20/22 FROM: Rick White, Director Community & Economic Development SUBJECT: Public Hearing for Resolution Adopting 2023-2028 Six-Year Transportation Improvement Plan I. REFERENCE(S): Proposed Resolution 2023-2028 Six-Year Transportation Improvement Plan Project Maps & Descriptions PowerPoint Presentation II. ACTION REQUESTED OF COUNCIL / STAFF RECOMMENDATIONS: CONDUCT A PUBLIC HEARING MOTION: I move to approved Resolution No. ____, adopting the 2023-2028 Six- Year Transportation Improvement Program for the City of Pasco. III. FISCAL IMPACT: None IV. HISTORY AND FACTS BRIEF: The 6-year Transportation Improvement Plan (TIP) guides the development, design, and construction of local and regional transportation improvements and was presented to Council at the June 6, 2022 Regular Meeting. Council discussion included general questions relating to the projects. A summary of the changes changes to this year's TIP from last year was requested by Council and is provided herein. Once adopted, the updated Six-Year TIP will be submitted to the Washington State Secretary of Transportation within 30 days as required by RCW 35.77.010. Page 36 of 175 V. DISCUSSION: The following changes were made to the Transportation Improvement Plan since the Council presentation on June 6th, 2022: • 3.18 - US 12/Tank Farm Rd Connection - The project scope was revised for a roundabout connection. • 4.10 - Road 68 Widening - The extents were updated to reflect the work that was completed last year. Previously: I-182 to Argent Road, Now: Chapel Hill to Argent Road • 6.15 - Shoreline Rd Realignment - The project scope was revised from a design and ROW project to a planning study. • Other minor refinements to costs and schedule and additional detail was added to the project descriptions. Per RCW the 6-year TIP must be advertised for two weeks and a public hearing must be conducted prior to adoption. The required public advertise ment for this meeting has been completed and this public hearing will provide for any additional public comment. Page 37 of 175 Resolution – 2023-2028 TIP - 1 RESOLUTION NO. ____ A RESOLUTION OF THE CITY OF PASCO, ADOPTING THE 2023- 2028 SIX-YEAR TRANSPORTATION IMPROVEMENT PROGRAM FOR THE CITY OF PASCO FOR THE PURPOSE OF GUIDING THE DEVELOPMENT, DESIGN, AND CONSTRUCTION OF LOCAL AND REGIONAL TRANSPORTATIONS IMPROVEMENTS. WHEREAS, RCW 35.77.010 provides for annual revision and extension of the comprehensive transportation program of each city and town, after public hearing thereon; and WHEREAS, the City shall annually review the work accomplished under the program and determine current city transportation needs and from these findings shall prepare and adopt a revised and extended comprehensive transportation program before July 1 of each year; and WHEREAS, on June 20, 2022, the City Council held a public hearing on the revision and extension of the comprehensive transportation program, [received no comments / received and evaluated all comments]; and WHEREAS, it is now time to revise and extend the comprehensive transportation program as identified as the Six-Year Transportation Improvement Program (TIP); and WHEREAS, the City has determined, based on an assessment of the work accomplished under this program and the current City transportation needs, that this revised comprehensive transportation program adequately addresses the City’s future transportation needs. NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF PASCO, WASHINGTON: That the City of Pasco hereby adopts the revision and extension of the comprehensive transportation program for the ensuing six years as attached hereto as Exhibit A and labeled “Six- Year Transportation Improvement Program 2023-2028” incorporated by this reference as though fully set forth herein; and Be It Further Resolved, that the comprehensive transportation program shall be filed with the Benton-Franklin Council of Governments and the Washington State Department of Transportation. Page 38 of 175 Resolution – 2023-2028 TIP - 2 PASSED by the City Council of the City of Pasco, Washington this ___ day of June, 2022. Blanche Barajas Mayor ATTEST: APPROVED AS TO FORM: Debra Barham Kerr Ferguson Law, PLLC City Clerk City Attorneys Page 39 of 175 ! "#"$ "#"% "#"& "#" "#"’ "#"( ! ! 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"$ ! -! -! -! -! ?8;<?8 08/’&15 ;</958)",! 2$$! $2"! -! -! -! -!2 48/848 48/8 ;</958)$,! -! -! -! -! -! $,!# 958"8" 48/08 ;</958) #! -! #! -! -! -! -!958,8, 48/08 ;</958)2#! -! 2#! -! -! -! -!958282 48/08 ;</958 $#2! ,,! ,#,! -! -! -! -!$ 958)08+)08+ 82/8" ;</958)","2! -! -! ","2! -! -! -!" ’&15(B;< ’&15 0&’/’*8 ;</958 ",$,! ,! $ "! -! -! -! -!’&15/00(( ’&15 00 ()"! "! -! -! -! -! -!, ’*88’*8 ’*08 ’ $,! -! -! -! -! -! $,!$&$Page 41 of 175 Page 42 of 175 7UDQVSRUWDWLRQ,PSURYHPHQW3ODQ9LHZ&HQWUDOPage 43 of 175 7UDQVSRUWDWLRQ,PSURYHPHQW3ODQ9LHZ(DVWPage 44 of 175 7UDQVSRUWDWLRQ,PSURYHPHQW3ODQ9LHZ6RXWKPage 45 of 175 7UDQVSRUWDWLRQ,PSURYHPHQW3ODQ9LHZ1RUWKPage 46 of 175 7UDQVSRUWDWLRQ,PSURYHPHQW3ODQ9LHZ:HVWPage 47 of 175 2023-2028 Transportation Improvement Plan (TIP) Project Descriptions 1 City Wide Projects: 1.01 Annual Pavement Preservation The City has implemented an annual Pavement Preservation Program to assess and maintain quality streets within the City. The program includes crack seal, overlay, and microsurfacing of city streets. 1.02 City Wide Traffic Signal Improvements (Phase 3) This project will replace obsolete signal equipment with updated signal controllers, signal equipment, optimized corridor timing plans, vehicle detection system and emergency vehicle priority system. Pedestrian access will be upgraded to meet current ADA right of way accessibility design guidelines for the signalized intersections. Central Projects: 2.01 W 'A' St/6th Ave Pedestrian Crossing This project will improve the pedestrian facilities at the intersection of W "A" Street and S 6th Avenue by installing a Rectangular Rapid-Flashing Beacon (RRFB) and street lighting on the west side of S 6th Avenue crossing W "A" Street. 2.02 Court St Overlay - US Hwy 395 to 20th Ave This project provides mill and overlay of Court Street between Hwy 395 to 20th Ave. 2.03 Lewis Street Corridor Improvements (Phase 1) This project will include roadway, sidewalk, and safety improvements in downtown along Lewis Street corridor between 2nd Ave and 5th Ave. This project will connect the improvements made by the Lewis St Overpass project and Peanuts Park Improvement project. This project will focus on walkability, bike access, and increasing vibrancy downtown. 2.04 Lewis Street Corridor Improvements (Phase 2) This project will include roadway, sidewalk, and safety improvements in downtown along Lewis Street corridor between 5th Ave and 10th Ave. This is a continuation of the Lewis Street Corridor Improvements (Phase 1) - 2nd Ave to 5th Ave. This project will focus on walkability, bike access, and increasing vibrancy downtown. 2.05 South 4th Ave (Festival Street Improvements) This project will adjust roadway programming and install sidewalk furnishings, lighting, street trees and landscaping to create a Festival Street on South 4th Avenue from Lewis Street to Columbia Street. The street will be able to be closed to motor vehicles during special events and further enhance the completed Peanuts Park improvement project to allow for greater and more varied use of Peanuts Park Plaza. The proposed improvements will help activate and increase vibrancy in the downtown central business district. The project will balance the needs of pedestrians, cyclists, motorists, and business owners. The sidewalk furnishing, lighting, and landscaping, and design will create a welcoming street where people want to be. The project will improve the aesthetics and safety of the street, draw residents, visitors, and new businesses to downtown, and boost economic growth. Page 48 of 175 2023-2028 Transportation Improvement Plan (TIP) Project Descriptions 2 2.06 Sylvester St Overpass Pedestrian/Bicycle Access This project will provide a new separated pedestrian/bicycle bridge across US 395 along Sylvester Street. 2.07 Sylvester St Safety Improvements This project will re-stripe Sylvester St from Road 54 to N 3rd Ave to three lanes. Proposed improvements include bicycle lanes, pedestrian enhancements, and intersection adjustments/improvements. 2.08 Sylvester St/US 395 NB Off-Ramp Intersection Improvements This project will install a traffic signal at the intersection of Sylvester Street and the US 395 NB Off- Ramp and include any necessary ADA improvements. The US-395 Northbound off-ramp to Sylvester Street has been a continued safety concern for the area. The bridge crossing US-395 creates a visual barrier for cars turning onto W. Sylvester Street. A traffic signal at this location will help to provide a safer, more efficient entrance to south Pasco from US-395. 2.09 Clark St Improvements This project will adjust Clark Street roadway programming to include appropriately sized cart ways, bike lanes, sidewalk furnishings, lighting, street trees and landscaping. It will also include intersection improvements. This is currently being studied by the Downtown Masterplan. The proposed improvements will help activate and increase vibrancy in the downtown central business district. The project will balance the needs of pedestrians, cyclists, motorists, and business owners. The sidewalk furnishing, lighting, and landscaping, and design will create a welcoming street where people want to be. The project will improve the aesthetics and safety of the street, draw residents, visitors, and new businesses to downtown, and boost economic growth. 2.10 Columbia St Improvements This project will adjust Columbia Street roadway programming to include appropriately sized cart ways, bike lanes, sidewalk furnishings, lighting, street trees and landscaping. It will also include intersection improvements. This is currently being studied by the Downtown Master Plan. The proposed improvements will help activate and increase vibrancy in the downtown central business district. The project will balance the needs of pedestrians, cyclists, motorists, and business owners. The sidewalk furnishing, lighting, and landscaping, and design will create a welcoming street where people want to be. The project will improve the aesthetics and safety of the street, draw residents, visitors, and new businesses to downtown, and boost economic growth. East Projects: 3.01 James St Improvements Currently, the majority of the properties along James Street have unrestricted motor vehicle access along their entire frontage. This project will construct a defined roadway with sidewalks and increased access control of affronting properties. This project will improve safety and pedestrian features and consolidate access. The sidewalks will connect to existing sidewalks along N Oregon Ave to extend the defined pedestrian network. Page 49 of 175 2023-2028 Transportation Improvement Plan (TIP) Project Descriptions 3 3.02 Lewis St Overpass This project will construct a new overpass and connecting infrastructure between 2nd Ave and Oregon Ave on Lewis St to replace the existing underpass, built in 1937. 3.03 Lewis St/Heritage Blvd Intersection Improvements This project will install a traffic signal at the intersection of Lewis Street and Heritage Blvd and include any necessary ADA improvements. As this area continues to develop, this critical truck route intersection will experience increased traffic volumes. To promote safe operation of this intersection, additional control will be required. 3.04 Oregon Ave (SR 397) Overlay This project involves the overlay and restriping of Oregon Avenue (SR397) from the WSDOT boundary of Interstate 182 to E Ainsworth Avenue. 3.05 Traffic Analysis for US 12 This project is a traffic analysis for US 12 from the intersections of A Street to Tank Farm Road/Sacajawea Park Road. This study will be completed in partnership with WSDOT who has requested funding. 3.06 Rd 40 E Extension This project will extend Road 40 E, as a 3-lane industrial collector, north of A street to connect to E Lewis Place. It will include bike lanes and sidewalks. This extension will eliminate a dead-end road at East Lewis Place. This increases connectivity and improves traffic capacity and management by allowing for alternative routes. Improvements to the transportation system in east Pasco will be necessary to accommodate the proposed and anticipated development of the Heritage Industrial Area. 3.07 Rainier Ave/Kartchner St Intersection Improvements This project will install a traffic signal at the intersection of Rainier Avenue and Kartchner Street at the location of the US 395 SB On/Off Ramps and include any necessary ADA improvements. Anticipated development will increase demand at this intersection and a traffic signal will help to provide a safer, more efficient entrance to east Pasco from US-395. 3.08 'A' St/Heritage Blvd Intersection Improvements This project will install a traffic signal at the intersection of A Street and Heritage Blvd and include any necessary ADA improvements. As this area continues to develop, this critical truck route intersection will continue to experience increased traffic volumes. To promote safe operation of this intersection, additional control will be required to maintain operational safety. Page 50 of 175 2023-2028 Transportation Improvement Plan (TIP) Project Descriptions 4 3.09 Rd 40 East Pathway This project will construct a multi-use pathway along Road 40 E from East Lewis Place to Sacajawea Park. A 12-foot-wide asphalt paved pathway will run along the west side of Road 40 E. This project will provide a designated pedestrian facility where currently non-exists. It will provide a safe pedestrian and bicycle connection for surrounding residential communities and employees of the developing Heritage Industrial Area to E A Street and Sacajawea State Park. The Benton-Franklin Council of Governments Bicycle Map of Tri-Cities Urbanized Area shows Road 40 E as a Class 3 bike- route (streets designated for bicycle travel shared with motor vehicles). This project will upgrade this classification to a Class 1 shared-use path (paved pathway completely separated from motor vehicles). It will extend the existing Class 1 system by connecting the existing Class 1 pathway along E A Street south to Sacajawea State Park and north to E Lewis Place. The Class 1 system will further be extended with the Sacajawea Park Road Pedestrian/Bicycle Pathway project. 3.10 Sacajawea Park Rd Pedestrian/Bicycle Pathway - WSDOT This project is state funded and will construct a multi-use pathway along Sacajawea Park Road from Sacajawea State Park to US 12. This project will provide the missing connection of the Class 1 shared-use path system between the shared-use path along US 12 that crosses the bridge to Burbank and the shared-use path along the Columbia River. 3.11 Heritage Blvd Extension This project will extend Heritage Blvd, as a 3-lane minor arterial, south of A Street to a future east- west road (Burbank Rd). It will include a multi-use pathway on one side of the roadway and sidewalk on the other. This extension is part of the improvements to the transportation system in east Pasco that will be necessary to accommodate the proposed and anticipated development of the Heritage Industrial Area. 3.12 Cedar Ave Extension This project will extend Cedar Avenue, as a 3-lane commercial collector, south of A Street to a future east-west road (D Street). It will include bike lanes and sidewalk. This extension is part of the improvements to the transportation system in east Pasco that will be necessary to accommodate the proposed and anticipated development of the Heritage Industrial Area. 3.13 South Elm Ave Extension This project will extend South Elm Avenue, as a 3-lane commercial collector, south of A Street to a future east-west road (C Street). It will include bike lanes and sidewalk. This extension is part of the improvements to the transportation system in east Pasco that will be necessary to accommodate the proposed and anticipated development of the Heritage Industrial Area. 3.14 New Road (Burbank Rd) This project will be a new east-west orientated road (Burbank Rd) that connects S Road 40 East to extended Heritage Boulevard. It will be a 3-lane industrial collector with bike lanes and sidewalks. This road is part of the improvements to the transportation system in east Pasco that will be necessary to accommodate the proposed and anticipated development of the Heritage Industrial Area. Page 51 of 175 2023-2028 Transportation Improvement Plan (TIP) Project Descriptions 5 3.15 New Road (East C St) This project will construct an east-west oriented road from extended South Elm Avenue to extended Heritage Boulevard. It will be a 3-lane commercial collector with bike lanes and sidewalks. This road is part of the improvements to the transportation system in east Pasco that will be necessary to accommodate the proposed and anticipated development of the Heritage Industrial Area. 3.16 New Road (East D St) This project will construct an east-west oriented road from extended Cedar Avenue to extended Heritage Boulevard. It will be a 3-lane commercial collector with bike lanes and sidewalks. This road is part of the improvements to the transportation system in east Pasco that will be necessary to accommodate the proposed and anticipated development of the Heritage Industrial Area. 3.17 Sacajawea Park Rd Realignment This project will realign Sacajawea Park Road and move the connection of US 12 and Sacajawea Park Road/Tank Farm Road northwest along US 12 from its current location. It will be a 3-lane commercial collector with bike lanes and sidewalk. East B Circle will be extended to connect to the realigned Sacajawea Park Road. The intersection of Sacajawea Park Road and US 12 has been a continued safety concern for the area. The bridge crossing the Snake River creates a visual barrier for cars turning onto US 12. This project will realign Sacajawea Park Road so its connection to US 12 will be at a safer location, with better visibility. The extension of East Circle B will eliminate a dead- end. This increases connectivity and improves traffic capacity and management by allowing for alternative routes. Improvements to the transportation system in east Pasco will be necessary to accommodate the proposed and anticipated development of the Heritage Industrial Area. 3.18 US 12/Tank Farm Rd Connection This project will construct a roundabout between US 12 and Sacajawea Park Road/Tank Farm Road in its new crossing location. The intersection of Sacajawea Park Road/Tank Farm Road and US 12 has been a continued safety concern for the area. The bridge crossing the Snake River creates a visual barrier for cars turning onto US 12. This project will relocate the connection between US 12 and Sacajawea Park Road/Tank Farm Road northwest of its current location (farther from the bridge) to be in a safer location, with better visibility. Improvements to the transportation system in east Pasco will be necessary to accommodate the proposed and anticipated development of the Heritage Industrial Area. 3.19 Commercial Ave Extension This project will extend Commercial Avenue, as a 3-lane industrial collector, from Venture Road to Tank Farm Road to create a frontage road along US 12. It will include bike lanes and sidewalks. This project will create a connection between the new location of US 12 and Sacajawea Park Road/Tank Farm Road connection to Commercial Avenue. This increases connectivity and improves traffic capacity and management by allowing for alternative routes between US 12 and the Heritage Industrial Area. The new frontage road also supports the opportunity for development northeast of US 12. Improvements to the transportation system in east Pasco will be necessary to accommodate the proposed and anticipated development of the Heritage Industrial Area. Page 52 of 175 2023-2028 Transportation Improvement Plan (TIP) Project Descriptions 6 South Projects: 4.01 Argent Rd Pedestrian / Bike Pathway This project will continue pedestrian and bike facilities from Road 68 to Road 70th Place. This project will extend the network of safe pedestrian and bicycle facilities in the city, allowing for more transportation options. 4.02 Argent Rd/Rd 88 Pedestrian Crossing This project provides for safety improvements for pedestrians crossing Argent Road at the intersection of Road 88. The scope includes ADA ramps, pavement markings, and installation of Rectangular Rapid-Flashing Beacon (RRFB). 4.03 Court St/Rd 68 Intersection Improvements The project will construct a roundabout at the intersection of Road 68 and Court St as well as pedestrian improvements. 4.04 Court St Overlay - Rd 44 to Rd 68 This project provides mill and overlay of Court Street between Road 68 and Road 44. ADA upgrades will be included as needed. 4.05 Court St Safety Improvements This project reconfigures Court Street from Road 40 to Road 68 to three lanes, with one lane in each direction and a center two-way-left-turn lane and provides designated bike lanes in each direction, and pedestrian facility enhancements. This project will be developed in conjunction with the Court Street Overlay project. This project will improve safety on Court Street and extend the network of safe pedestrian and bicycle facilities in the city, allowing for more transportation options. 4.06 Crescent Rd Extension This project will construct an asphalt core road to extend Crescent Rd from Road 108 to Chapel Hill Blvd. A core road refers to the construction of vehicle travel lanes only without curb, gutter or sidewalk. 4.07 Franklin County Irrigation District Canal Bicycle/Pedestrian Pathway This project will construct a multi-use pathway along the piped irrigation canal from Road 100 to Road 76. 4.08 Rd 100 Widening This project will widen the Road 100 corridor to a 3-lane section from W Court St to Chapel Hill Blvd. 4.09 Sacajawea Heritage Trail Levee Lowering This project will lower the levee and install pathways for pedestrians from Road 52 to Road 72. Page 53 of 175 2023-2028 Transportation Improvement Plan (TIP) Project Descriptions 7 4.10 Rd 68 Widening This project will widen Road 68 to 5 lanes from Chapel Hill Boulevard to Argent Road. This project will continue the widening of Road 68 from I-182 to Chapel Hill Boulevard that was completed in 2021. North Projects: 5.01 Argent Rd Widening (Phase 3) This project is Phase 3 of urban road improvements to Argent Road from Road 36 to Varney Lane/Saraceno Way. Improvements include street widening, illumination, stormwater facilities, curb/gutter, sidewalk, and related improvements. This project has been coordinated with Columbia Basin College (CBC) and The Port of Pasco. Previous phases improved Argent Road from Varney Lane/Saraceno Way to 20th Ave and installed a signal at Road 36 and Argent Road. 5.02 Burns Rd Extension This project will extend Burns Road, as a 3-lane minor arterial, from Road 68 to Rio Grande Lane and a new traffic signal at the intersection of Road 68 and Burns Road. This is a critical connection that currently doesn’t exist and impedes the ability for residential traffic to access an important commercial area. Surrounding property is undeveloped, these improvements will be largely accomplished through developer improvement. 5.03 Traffic Analysis for I-182/US Hwy 395 I/C This project will analyze the I-182/US 395 Interchange for improvements. 5.04 Rd 44 /Argent Rd Intersection Improvements - County Participation This project will improve the intersection of Road 44 and Argent Road and include any necessary ADA improvements. 5.05 Rd 52 Extension This project will construct a 3-lane minor arterial roadway to extend Road 52, north to Clark Road. Due to anticipated development in an area in which adequate fire coverage does not exist, a connection to this area would allow for Franklin County Fire Station No. 36 to assist in responding to emergency calls in this area. 5.06 Sandifur Pkwy Improvements This project will complete missing elements such as a 3-lane road section, curbs, and sidewalks of the Sandifur Parkway road section from Road 68 to Convention Drive. This project will eliminate a pinch point at this location on Sandifur Parkway by completing the road section. It will complete the missing link in designated pedestrian facilities and allow for more transportation options across Road 68. Page 54 of 175 2023-2028 Transportation Improvement Plan (TIP) Project Descriptions 8 5.07 Clemente Ln Extension This project will extend Clemente Lane, as a 2 -lane commercial collector, from Wrigley Drive to Sandifur Parkway. When this property is developed, this project will provide a connection from Sandifur Parkway to Wrigley Drive. This increases connectivity and improves traffic capacity and management by allowing for alternative routes. 5.08 Rd 76 Overpass This project will extend Road 76 north from Chapel Hill Blvd to Burden Blvd by constructing an overpass across I-182 to connect communities north and south of the existing interstate. This project will include bicycle and pedestrian facilities. 5.09 Rd 76 Widening This project will construct the east side of Road 76 between Cordero Drive and Wrigley Drive, to provide a consistent road width. 5.10 Rd 68 & Burns Rd Traffic Signal This project will provide for the installation of a traffic signal at the intersection of Road 68 and Burns Road, along with pedestrian facilities. 5.11 Traffic Analysis for I-182/Rd 68 I/C This project will analyze the I-182 and Rd 68 interchange for improvements. 5.12 Sandifur Pkwy/Rd 90 Pedestrian Crossing This project will provide for pedestrian crossing, including ADA ramps and Rectangular Rapid Flashing Beacon (RRFB) and crosswalk striping. West Projects: 6.01 I-182/Broadmoor Blvd I/C Improvements This project will add an eastbound deceleration lane and exit loop ramp from I-182 to a new roundabout at Broadmoor Blvd (Road 100). 6.02 I-182/Broadmoor Blvd I/C Multiuse Pathway/Bridge This project provides bicycle and pedestrian facilities across I-182 at Broadmoor Blvd/Road 100 through the construction of a bridge. 6.03 Broadmoor Blvd Improvements This project will widen Broadmoor Blvd to 5 lanes from I-182 Westbound Ramp to Burns Road. This project is under consideration for Tax Increment Financing (TIF). Large commercial and residential developments in the area have driven the need for infrastructure improvements to accommodate the increase in vehicular and pedestrian traffic. Page 55 of 175 2023-2028 Transportation Improvement Plan (TIP) Project Descriptions 9 6.04 Buckingham Dr Extension & Signal This project will install a traffic signal at the intersection of Buckingham Drive and Broadmoor Boulevard and extend Buckingham Drive, as a 3-lane commercial collector, west of Broadmoor Boulevard to the extension of Dent Road. A portion of this project is under consideration for Tax Increment Financing (TIF). 6.05 Burns Rd/Broadmoor Blvd Intersection Improvements This project will install a traffic signal at the intersection of Burns Road and Broadmoor Blvd. Sidewalks and any necessary ADA improvements will be included. 6.06 Burns Rd Widening This project will widen Burns Road to be a 3-lane minor arterial and include sidewalk and multi-use pathway. This project will be completed in phases in coordination with the development and the Broadmoor Master Plan. 6.07 Dent Rd Extension This project will extend Dent Road, as a 3-lane commercial collector, from Burns Road to the extension of Sandifur Parkway and install a traffic signal at Dent Road and Burns Road intersection. This project will provide a connection between the extension of Sandifur Parkway and Burns Road through the proposed Medium & Low Density Residential land use zones of the Broadmoor Area and will connect these residential zones to the Mixed Residential/Commercial Zone and Burns Road. It will also connect the residential developments north of Burns Road to the commercial services of the Broadmoor area as they develop. The street design will incorporate comfortable bicycle and pedestrian facilities and be designed to encourage and accommodate a walkable mixed-use neighborhood, which, when properly executed, increases access to services, catalyzes economic growth, maintains or increases property values, enhances connectedness and the quality of life of its residents and visitors. 6.08 Harris Rd / Crescent Rd Overpass This project will construct an overpass over I-182 to connect Harris Road and Crescent Road. This project will connect the communities north and south of I-182 and relieve some of the demand at Broadmoor Boulevard and the I-182 interchange. 6.09 New Road 103 This project will construct a north-south oriented 2-lane neighborhood collector road from Harris Road to Burns Road. It will include street parking and sidewalks. This project will be completed in phases in coordination with development and the Broadmoor Master Plan. This project will provide a connection between Burns Road and Harris Road through the proposed Commercial and Mixed Residential/Commercial land use zones of the Broadmoor Area. The street design will incorporate comfortable bicycle and pedestrian facilities and be designed to encourage and accommodate a walkable mixed-use neighborhood, which, when properly executed, increases access to services, catalyzes economic growth, maintains or increases property values, enhances connectedness and the quality of life of its residents and visitors. Page 56 of 175 2023-2028 Transportation Improvement Plan (TIP) Project Descriptions 10 6.10 New Road 105 This project will construct a north-south oriented 2-lane neighborhood collector road from Harris Road to Burns Road. It will include street parking and sidewalks. This project will be completed in phases in coordination with development and the Broadmoor Master Plan. This project will provide a connection between Burns Road and Harris Road through the proposed Commercial and Mixed Residential/Commercial land use zones of the Broadmoor Area. The street design will incorporate comfortable bicycle and pedestrian facilities and be designed to encourage and accommodate a walkable mixed-use neighborhood, which, when properly executed, increases access to services, catalyzes economic growth, maintains or increases property values, enhances connectedness and the quality of life of its residents and visitors. 6.11 New Road 108 This project will construct a north-south oriented 3-lane minor arterial road from Harris Road to Burns Road. It will include a multi-use pathway and sidewalk. A portion of this project is under consideration for Tax Increment Financing (TIF). This project will be completed in phases in coordination with development and the Broadmoor Master Plan. This project will provide a connection between the Harris Road and Burns Road through the proposed Commercial and Mixed Residential/Commercial land use zones of the Broadmoor Area, providing an important resource to spur development. The street design will incorporate comfortable bicycle and pedestrian facilities and be designed to encourage and accommodate a walkable mixed-use neighborhood, which, when properly executed, increases access to services, catalyzes economic growth, maintains or increases property values, enhances connectedness and the quality of life of its residents and visitors. 6.12 New Road (Bridger Rd) This project will construct an east-west oriented 2-lane neighborhood collector road from new Road 108 to new Road 103 south of Sandifur Parkway. It will include street parking and sidewalks. This project will be completed in phases in coordination with development and the Broadmoor Master Plan. This project will provide a connection between new Road 108 and Road 103 in the proposed Commercial and Mixed Residential/Commercial land use zones of the Broadmoor Area. The street design will incorporate comfortable bicycle and pedestrian facilities and be designed to encourage and accommodate a walkable mixed-use neighborhood, which, when properly executed, increases access to services, catalyzes economic growth, maintains or increases property values, enhances connectedness and the quality of life of its residents and visitors. 6.13 Sandifur Pkwy Improvements & Extension This project will improve and expand Sandifur Parkway from Bedford Street to Broadmoor Boulevard and extend Sandifur from Broadmoor Boulevard to Shoreline Road. A portion of this project is under consideration for Tax Increment Financing (TIF). This project will be completed in phases in coordination with development and the Broadmoor Master Plan. Page 57 of 175 2023-2028 Transportation Improvement Plan (TIP) Project Descriptions 11 6.14 Sandifur Pkwy/Broadmoor Blvd Intersection Improvements This project will improve the intersection of Sandifur Parkway and Broadmoor Boulevard to meet the capacity and multimodal needs for future development in the Broadmoor area. This project is under consideration for Tax Increment Financing (TIF). This project will be completed in coordination with the Broadmoor Masterplan. This project will extend Sandifur Parkway through the proposed Commercial and Mixed Residential/Commercial land use zones of the Broadmoor Area, providing an important resource to spur development and then extend on to Shoreline Road. The street design will incorporate comfortable bicycle and pedestrian facilities and be designed to encourage and accommodate a walkable mixed-use neighborhood, which, when properly executed, increases access to services, catalyzes economic growth, maintains or increases property values, enhances connectedness and the quality of life of its residents and visitors. 6.15 Shoreline Rd Realignment This project will study the possible realignment of Shoreline Road from Shoreline Court to Burns Road. A planning analysis, environmental study, and preliminary design will be included. Shoreline Road, in its current location, does not allow for an efficient or effective use of property along an important stretch of the shoreline. Realignment to the east will provide for additional riverfront land for development. The realignment is anticipated as part of a larger private development. Page 58 of 175 2023-2028 Transportation Improvement Plan June 20, 2022Page 59 of 175 RCW 35.77.010 Prepare a comprehensive transportation program for the ensuing six years that is: •Consistent with comprehensive plan •Includes bicycle and pedestrian facilities •Adopted by July 1st after public hearing •Filed with the secretary of transportation within 30 days of adoption Schedule •06/06/2022 – Presentation •06/20/2022 – Public Hearing and Resolution for Adoption •Submission to the state with by July 20thPage 60 of 175 Projects to be completed by the end of 2022: ·Argent Rd Widening (Phase 1) – 20 th Ave to Saraceno Way ·Argent Rd Widening (Phase 2) – Argent Rd & Rd 36 Intersection Improvements ·Burns Rd Pathway (Phase 1, 2, & 3) – Rd 100 to Rd 68 ·City Wide Traffic Signal Improvements (Phase 2) ·North Industrial Way Infiltration Retrofit & Overlay ·Rd 93/Powerline Pathway ·S 10th Ave /W Lewis St Advanced Intersection Warning ·Interstate 182 @ Road 100 – Ramp Improvement Analysis (ARR) – WSDOT Partnership ·Sandifur Pkwy Widening – Road 52 to Road 60 ·Annual Pavement Preservation 2022 68 Total Projects 29 New Projects Page 61 of 175 OverallPage 62 of 175 CentralPage 63 of 175 EastPage 64 of 175 SouthPage 65 of 175 NorthPage 66 of 175 WestPage 67 of 175 Questions?Page 68 of 175 ID # Project Title 2022 6-Yr Expense 2023 6-Yr Expense Comments 1.01 Annual Pavement Preservation 6,211,136$ 6,470,000$ No change. Program incorporates a 3% increase in budget each year. Difference in total cost reflects different year range. 2.03 Lewis Street Corridor Improvements (Phase 1) 1,843,100$ 4,634,030$ Public works has now taken this project and further developed the project scope and cost estimate. 2.04 Lewis Street Corridor Improvements (Phase 2) 1,250,000$ 5,200,000$ Public works has now taken this project and further developed the project scope and cost estimate. 2.05 South 4th Ave (Festival Street Improvements)500,000$ 500,000$ No change 2.06 Sylvester St Overpass Pedestrian/Bicycle Access 4,000,000$ 3,950,000$ No change, but a portion of the scope is to be completed in 2022. 2.07 Sylvester St Safety Improvements 4,550,000$ 3,839,000$ No change, but a portion of the scope is to be completed in 2022. 2.08 Sylvester St/US 395 NB Off-Ramp Intersection Improvements 240,000$ 1,500,000$ The cost estimation has increased to include ADA improvements, and is based on updated cost estimates and actual costs realized for recent similar projects. 3.01 James St Improvements 1,903,000$ 1,653,000$ No change, but a portion of the scope is to be completed in 2022. 3.02 Lewis St Overpass 18,501,000$ 6,320,000$ No change, but a portion of the scope is to be completed in 2022. 3.03 Lewis St/Heritage Blvd Intersection Improvements 240,000$ 1,500,000$ The cost estimation has increased to include ADA improvements, and is based on updated cost estimates and actual costs realized for recent similar projects. 3.04 Oregon Ave (SR 397) Overlay 3,400,000$ 3,000,000$ No change, but a portion of the scope is to be completed in 2022. 3.05 Traffic Analysis for US 12 250,000$ 250,000$ No change 3.07 Rainier Ave/Kartchner St Intersection Improvements 240,000$ 1,200,000$ The cost estimation has increased to include ADA improvements, and is based on updated cost estimates and actual costs realized for recent similar projects. 3.08 'A' St/Heritage Blvd Intersection Improvements 240,000$ 1,200,000$ The cost estimation has increased to include ADA improvements, and is based on updated cost estimates and actual costs realized for recent similar projects. 3.09 Rd 40 East Pathway 633,000$ 633,000$ No change 3.10 Sacajawea Park Rd Pedestrian/Bicycle Pathway - WSDOT 1,557,000$ 1,557,000$ No change 4.01 Argent Rd Pedestrian / Bike Pathway 500,000$ 500,000$ No change 4.03 Court St/Rd 68 Intersection Improvements 889,000$ 2,435,000$ The cost estimation has increased to include ADA improvements, and is based on updated cost estimates and actual costs realized for recent similar projects. 4.04 Court St Overlay - Rd 44 to Rd 68 2,250,000$ 1,850,000$ No change, but a portion of the scope is to be completed in 2022. 4.06 Crescent Rd Extension 400,000$ 400,000$ No change 4.07 Franklin County Irrigation District Canal Bicycle/Pedestrian Pathway 870,000$ 870,000$ No change 4.08 Rd 100 Widening 1,050,000$ 7,900,000$ Public works has now taken this project and further developed the project scope and cost estimate. 4.09 Sacajawea Heritage Trail Levee Lowering 2,580,000$ 2,580,000$ No change 5.01 Argent Rd Widening (Phase 3)4,283,100$ 4,000,000$ No change, but a portion of the scope is to be completed in 2022. 5.02 Burns Rd Extension 5,500,000$ 3,842,000$ Updated with planning estimate prepared by consultant. 5.03 Traffic Analysis for I-182/US Hwy 395 I/C 265,000$ 265,000$ No change 5.04 Rd 44 /Argent Rd Intersection Improvements - County Participation 35,000$ 125,000$ Updated as a placeholder estimate of the City's participation in the project. 5.05 Rd 52 Extension 1,150,000$ 16,160,000$ 2022 cost was only considering design and ROW. 2023 cost includes design, ROW, and construction costs. 5.08 Rd 76 Overpass 20,000,000$ 22,810,852$ Public works has now taken this project and further developed the project scope and cost estimate. 5.10 Rd 68 & Burns Rd Traffic Signal 240,000$ 2,500,000$ The cost estimation has increased to include ADA improvements, and is based on updated cost estimates and actual costs realized for recent similar projects. 6.01 I-182/Broadmoor Blvd I/C Improvements 3,700,000$ 5,600,000$ Public works has now taken this project and further developed the project scope and cost estimate. 6.02 I-182/Broadmoor Blvd I/C Multiuse Pathway/Bridge 2,320,000$ 8,000,000$ The scope of this project changed to include a separate bridge structure exclusively for pedestrians and bicyclists. 6.03 Broadmoor Blvd Improvements 3,760,000$ 4,333,600$ Updated with planning estimate prepared by consultant. 6.04 Buckingham Dr Extension & Signal 2,800,000$ 9,822,400$ Increased the extension of Buckingham Dr. Previously the project extended Buckingham to Road 103. This project has been updated to extend Buckingham to Dent Road. 6.05 Burns Rd/Broadmoor Blvd Intersection Improvements 3,200,000$ 2,560,000$ No change, but a portion of the scope is to be completed in 2022. 6.06 Burns Rd Widening 7,000,000$ 6,552,000$ Updated with planning estimate prepared by consultant. 6.11 New Road 108 10,000,000$ 12,981,000$ Updated with planning estimate prepared by consultant. Scope includes roundabout at intersection with Sandifur. 6.13 Sandifur Pkwy Improvements & Extension 15,800,000$ 34,452,500$ The project scope increased to include improvements from Bedford St to Broadmoor Blvd and extending Sandifur past Dent Rd all the way to Shoreline Rd. 6.15 Shoreline Rd Realignment 1,150,000$ 250,000$ The project scope was changed from design and ROW to a planning study. Cost Difference of 2022 and 2023 Transportation Improvement Plan (TIP) Page 1 of 1Page 69 of 175 AGENDA REPORT FOR: City Council June 15, 2022 TO: Dave Zabell, City Manager City Council Special Meeting: 6/20/22 FROM: Bob Gear, Fire Chief Fire Department SUBJECT: 2021 Fire Department Performance Report I. REFERENCE(S): 2021 Fire Department Performance Report PowerPoint Presentation II. ACTION REQUESTED OF COUNCIL / STAFF RECOMMENDATIONS: Presentation and Discussion III. FISCAL IMPACT: None IV. HISTORY AND FACTS BRIEF: On February 21, 2006, the Pasco City Council adopted the performance standards and objectives as outlined in the Performance Standards Resolution No. 2938 and, as required by RCW 35.103.010. The resolution and statute require annual reporting by the Pasco Fire Department to the City Council. The Pasco Fire has made a concerted effort for the past decade to present an annual performance report to the City Council on department activities, including the department's performance with regard to the aforementioned standards. V. DISCUSSION: The Pasco Fire Department experienced an unprecedented increase in call volume in 2021. This had some unintended impacts across the board in the Department's performance metrics. While some might argue that an increase in call volume is what is desired, the effect is, resources being static, the busier the Fire Department is, the more overall safety of the community is impacted. Page 70 of 175 Understanding the factors driving the increase in call volume, allows department management to make adjustments in prevention, or changes in service delivery, knowing that not every impact can be mitigated. The large amount of growth that Pasco, and the region, is experiencing will drive a proportionate increase in calls. The planning effort to keep up with the growth is key to managing the performance and consistent delivery of high quality services. As part of the adjustment to the growth and changes, two (2) new fire stations were put into service, one replaces a primitive temporary Statio n 84, the other replaces Station 83 with a state-of-the art facility, relocated into the core of where calls for service for the station service area are generated. The Station 84 was designed to house Fire Administration, moving them closer to the center of the City. The planning effort continues, as the performance metrics and anticipated growth indicate areas that need to have additional fire stations to meet the standards the City Council has adopted. As Pasco continues to grow, so will demand for services which will drive the need for expanding the Fire Department. An update to the Fire Department's Master Plan in 2022 will guide the Department through the changes and reinforce what performance standards should be in place going forward. Staff anticipates presenting the Master Plan document to the City Council for their review and consideration in the coming weeks. Operational Readiness The Pasco Fire Department maintains a high level of operational readiness. While call volumes have increased, staff managed to complete even more training than in past years, while also increasing Fire Officer certification, with higher ranks obtaining needed certification. Future issues with increased growth and adding personnel to keep up with that growth will lead to additional concerns about addressing incoming personnel replacing an aging workforce with several retirements and loss of knowledge and experience in addition to adding to the bottom scale of experience. The total training hours per personnel remains at a high level and will positively contribute to response times and service availability. Apparatus reliability improved slightly with recent purchases, but the preventive maintenance program needs work in the future especially as the fleet continues to grow. Community Wellness Pasco remains a fairly young city in terms of patient demographics, but the changes with growth could have significant impacts if additional people retire within Pasco. The challenge remains the ability to identify changes in programs that have a positive impact on patient outcomes. In the EMS world, the performance metrics are still being identified not only within Pasco Fire, but Page 71 of 175 regionally. Pasco Fire delivers excellent results for those patients that have cardiac arrest with much higher success rate of resuscitation than the national average. The performance on the Fire side is very good as well, with half of the structure fires brought under control in less than 20 minutes, limiting damage and saving property. Both the EMS and Fire performan ce is tied to the Operational Readiness above by having adequate resources in the stations and keeping them highly trained. The Pasco Resource Navigator (PRN) program continues to be a successful program. The ability to staff the position full time allowed additional patients to be helped and directed to resources, resulting in better lives for those individuals. The success of the program from a few referrals in 2019 to 159 in 2021, indicates the program is achieving the desired results. Performance metr ics still need to be identified, but anecdotally the program is filling a needed gap for the community. The other portions of the Community Risk Reduction (CRR) program continue to be well received and have positive impacts in the community. As the CRR Manager updates the Community Risk Assessment in 2022, additional performance metrics will be identified and measured. Cost Containment With the change to a biennial budget process, there is additional flexibility to address program needs especially with ability to adjust budget mid -year. The Finance Department continues to develop budget and cost management tools to assist in real time reporting, which is key to understanding budget performance. Programs such as GEMT and the revisions to the ambulance utility fee have stabilized funding, allowing for better planning. Discretionary leave (overtime, sick, holiday, etc.) use is being monitored in an objective manner that allows for more quantitative basis for hiring practices and effective management decisions to ensure proper staffing while managing the cost impact. Performance While 2021 showed a slight uptick in the response time, the 18.5% increase in calls and high level of concurrent calls drive the longer response times. As the PRN program continues to address the high utilizers from the emergency response system, the performance might have been impacted more. While the time to fire controlled showed another increase in performance, the effort needs to be made to study as similar situations as possible to validate that as a performance metric. As mentioned earlier, the ability to analyze the vast amount of data needs to be reviewed moving forward. The data is being collected in a very robust and capable records management system with very good reporting capabilities. The effort should be continued by continuing to analyze the data to identify trends that can address decreased response times and better patient outcomes while maintaining the overall safety of the fire department and those in Pasco. Page 72 of 175 Quality The feedback on the results from the 2021 Community Survey showed a decline in satisfaction with fire and ambulance services. While the survey did not identify specific reasons, it is obvious that work needs to be done in the community to ensure they believe the services are what they desire. In the update to the Strategic Plan, several action items revolved around getting out into the community or having the community come inside the Fire Department world. Those tasks should be revisited to ensure proper actions are planned. Conclusions: • Calls for service continue to increase significantly, even past the peaks experienced during the height of the pandemic. • The addition of a permanent Station 84, and replacement and relocation of Station 83 have both served to improve department performanc e. • The addition and development of the PRN program has demonstrating considerable benefit, in terms of both patient care, and avoidance of responses to chronic system users. • Pasco has experienced considerable growth and future growth is imminent, the Department and City Administration have been actively planning for future facilities and staffing to assure quality services to the department. • The Department is in the process of a Master Plan Update and anticipates reviewing the plan with Council within the next several weeks. The City Council has been proactive in recognizing the need for investment in fire and ambulance services to maintain quality services that meet the needs of the community and allow for achieving Council adopted response standards. Page 73 of 175 2021 Performance Report Author: Edward Dunbar, Deputy Chief Pasco Fire Department Page 74 of 175 2 | Page Table of Contents PURPOSE ....................................................................................................................................................... 3 STRATEGIC PLAN AND PRIORITIES ................................................................................................................ 4 2020-2021 CITY OF PASCO COUNCIL GOALS ................................................................................................ 6 BACKGROUND ............................................................................................................................................... 8 FIRE DEPARTMENT ORGANIZATION ........................................................................................................... 10 OPERATIONAL READINESS .......................................................................................................................... 15 COMMUNITY WELLNESS ............................................................................................................................. 38 COST CONTAINMENT .................................................................................................................................. 60 PERFORMANCE ........................................................................................................................................... 64 QUALITY ...................................................................................................................................................... 71 RESULTS SUMMARY .................................................................................................................................... 74 RECOMMENDATIONS ................................................................................................................................. 76 APPENDIX A ................................................................................................................................................. 78 Page 75 of 175 3 | Page PURPOSE The purpose of the annual performance report is to outline the metrics and associated performance of the Pasco Fire Department. The department continues to use the Pillars of Excellence as the basis for the report, which help identify areas of improvement while maintaining the ability to be fiscally responsible to the community while managing the growth of the department. The Pasco Fire Department (PFD) adopted the “All Hazards” approach to operating at and responding to the community’s requests for services. We continue to provide response to a variety of emergent events including: emergency medical services (EMS), technical rescue (high/low angle rope, trench and confined space, water, vehicle and machinery, hostile environment (active shooter), collapse), hazardous materials, aircraft rescue and firefighting (ARFF) and hostile fire environments, including; wildland, urban-interface, vehicle, and structural. The special team responses often require additional costs for equipment and training, and ultimately increase personal and corporate liabilities to the authority having jurisdiction. PFD continues to identify and address the unique set of challenges as the community continues to grow and adapt its resources to meet and fulfill the needs of the community we serve. This report outlines the performance against the metrics as identified in Resolution 2938 as well as many other aspects of the daily operations affecting the fire department. Several changes to the department occurred in 2021, including the opening of two replacement fire stations and relocation of the administrative staff to the new Station 84. The overall performance of the department continued to show improvement, while identifying some impacts of the continued growth of the city. Page 76 of 175 4 | Page STRATEGIC PLAN AND PRIORITIES The Department’s strategic plan was updated in 2020. The effort began in 2019 with a Battalion Chief that was temporarily assigned to day shift for four months. BC Garrett Jenks worked with Emergency Services Consulting International (ESCI) to schedule meetings with the public, City staff, other fire agencies and Pasco Fire Department personnel to gather information to update the plan. The plan was put together with input from the groups and new objectives identified, along with the anticipated time frame for completion of the objectives. While the earlier plan identified more external and performance measures regarding the department, the updated strategic plan leaned more heavily toward internal issues and addressing growth issues with personnel and planning for the future from a training and community interaction perspective. The Strategic Plan identified four different initiatives with associated goals and objectives. The updated plan was based on information gathered during meetings with external (community members, other agency fire department leadership) and internal stakeholders (representatives from each shift and IAFF 1433). The initiatives were developed by the working groups and priorities assigned to each goal. The current mission statement was validated, and the vision and values were updated again based on input from the meeting participants. The table below represents the summary status of the four initiatives and associated goals and objectives. As objectives are completed or changed based on viability, the strategic plan guides the follow-on tasks and objectives that need to be implemented and provides information for the upcoming work to create the next version of the Strategic Plan. Some of the goals are ongoing and will not ever be completed, but specific scope to support the overall goal can be developed, refined and tracked. Initiative Goals Objectives Total Completed Ongoing Future 1 - Department Cohesion 4 17 (7, 4, 2, 4) 5 6 6 2 - Community Outreach 3 18 (6, 4, 8) 0 2 16 3 - Operational Readiness 6 20 (4, 2, 3, 2, 5, 4) 2 11 7 4 – Professional Development 4 17 (9, 3, 3, 8) 1 6 16 The four initiatives with specific goals as outlined in the updated Strategic Plan are listed below: 1 – Department Cohesion • Promote department solidarity • Improve the quality of shift change interactions Page 77 of 175 5 | Page • Facilitate a more accurately informed body • Conduct cross shift training 2 – Community Outreach • Enhance communications and interactions with our community • Celebrate fire service traditions with community involvement • Increase/enhance communications and interactions with non-English speaking (or English as a Second Language (ESL) groups 3 – Operational Readiness • Update the technology of critical infrastructure relied upon by PFD • Ensure the technical competence of all personnel • Improve response times in PFD • Maintain an appropriate fleet for fire and EMS responses • Maintain PFDs Public Protection Class 3 (PPC-3) rating from the Washington Surveying and Rating Bureau (WSRB) • Update the 2016 PFD Master Plan to address growth identified in the Pasco Comprehensive Land Use Plan (Comp Plan) 4 – Professional Development • Create a succession plan • Develop continuing educations requirements for all officers • Improve the PFD personnel evaluation process • Improve paramedic retention and job satisfaction Page 78 of 175 6 | Page 2020-2021 CITY OF PASCO COUNCIL GOALS Every two years, the Pasco City Council establishes specific goals designed to guide the work of the City. The Council held a goal-setting retreat in September 2020 following two community forums and adopted the 2020-2021 goals late in 2020 due to the COVID19 meeting restrictions. With the Council recently updating its goals for 2022-2023, the fire department will review them and develop and adapt programs that directly support and emphasize the achieve of obtaining the Council goals. The revised draft goals that the Council identified in 2022 are at a much higher level with less detail than the ones discussed below. Since the goals listed below were in place during 2021, this report will use them as the basis for performance. The 2020-2021 Council goals that apply specifically to Pasco Fire are listed below. QUALITY OF LIFE o Ongoing efforts to improve efficiency and effectiveness of public resources in the delivery of municipal services, programs, and long-term maintenance and viability of public facilities. FINANCIAL SUSTAINABILITY o Regular evaluation of services and programs to confirm importance to community, adequacy, and cost-benefit. o Continuation of cost of service and recovery targets in evaluating City services. o Ongoing evaluation of costs, processes and performance associated with delivery of City services including customer feedback and satisfaction, staffing, facilities, and partnership opportunities. o Instilling and promoting an organizational culture of customer service across all business lines. COMMUNITY SAFETY o Working to achieve and maintain target fire response times through operational improvements and long-range strategic planning of facilities and staffing. o Focusing on the long-term goal of sustaining a Washington State Rating Bureau Class 3 community rating. o Leveraging and expanding partnerships to maintain and enhance behavioral health services to community members in crisis being assisted by police and fire. COMMUNITY IDENTITY o Providing opportunities for community engagement through boards, commissions, volunteer opportunities, social media, forums, and other outlets. o Enhanced inter-agency and constituent coordination developed during the pandemic. o Continued efforts of the community identity/image enhancement campaign to include promotion of community and organizational successes. While it may appear that the only goals the Fire Department has a role in is Community Safety, there are several other goals that we support either directly or indirectly. The department has the opportunity to interact with the community positively daily and provide a positive interaction with the public on many levels. Providing excellent service to the community starts with being well trained and prideful in the status of the department. After all, we are here for the community and our mission statement is to “Honorably Protect and Serve the Community”. By being fiscally responsible and looking to ways to improve effectiveness and efficiencies and identify alternate funding streams, Page 79 of 175 7 | Page working with outside agencies to reduce citizen reliance on emergency services, and promoting the partnerships every day, the Pasco Fire Department embodies many of the Council Goals. One of the key goals is to maintain the WSRB Fire Protection Class 3 rating that was achieved in 2018. In support of this goal, the strategic plan was reviewed and updated to ensure that efforts to maintain the Class 3 rating were addressed. As part of that plan, it was identified that our 2016 Master Plan needed to be updated. The updated Master Plan is expected to be presented to Council in July 2022. The update will identify programs and funding options to maintain the WSRB Class 3 rating along with other operational and administrative aspects that support maintaining the rating. The City Council continues to have the goal of: “Working to achieve/maintain target fire response times through operational improvements and long-range planning of facilities and staffing.” This goal is addressed by projects to replace Temporary Station 84 and relocate Station 83 which the City Council secured funding for in 2019. The construction of Station 83 was completed in early 2021, with crews moving in on January 18, 2021. The impact of response time to one of our busiest regions is already being noticed. The construction of the new headquarters attached to Station 84 on Court Street was completed and crews and administrative staff moved in on September 28, 2021. Planning for additional stations has also been a focus for the Fire Department. Land has been purchased for Station 85 located across from Maple Drive on Road 100 to address the upcoming development in the western area of the city, including the Broadmoor area. With the move of Station 83 north of Interstate 182, the area to south of the interstate was impacted regarding response times and Station 85 will address those impacts. Land for Station 87 has also been identified and the city continues to work with Autozone in the King City area to place the station on the northwest corner of their property to handle the growth in the industrial area as well as that associated with the plans the Colville Tribe has for the area. Lastly, with the initial development ideas for the Broadmoor area, locations are being studied for Station 86 to address the response times in yet to be developed areas. In all, there are several aspects of performance that are discussed throughout this report that directly support the 2020-2021 Council goals. As the City changes and grows, the Fire Department must address those changes and growth to maintain the high level of service delivery expected by the community. Page 80 of 175 8 | Page BACKGROUND The Pasco Fire Department is a municipal all hazards career department which serves the 80,000 member community of Pasco. The department utilizes a framework referred to as “Pillars of Excellence”, for the creation and monitoring of Key Performance Indicators (KPI’s), that when combined provide a holistic and multi-dimensional overview of the health, performance, and effectiveness of the organization. In short, the Pillars are the key subject areas as defined by the Strategic Plan, Master Plan and Council goals. For example, this might include cost containment, operational readiness, and customer satisfaction or quality. By identifying and establishing these pillars, and acknowledging their interrelationships and dependencies amongst one another, we can compile a meaningful list of metrics associated with each pillar that gauge not only the quantity of work performed in a given category, but also the overall value and quality of that work to the organization and community. These metrics and pillars, when combined, present opportunities for the organization to examine its direction and momentum; they enable decisions and policies to be exercised with confidence, with the sole goal of consistently working toward organizational excellence. The Pasco Fire Department has identified the following Pillars of Excellence: The Pasco Fire Department has worked diligently to establish and monitor metrics proven to directly impact the service level and value provided by each respective pillar. This process is viewed as an ever evolving and adapting, dynamic effort; by no means are the current metrics deemed as comprehensive or representative of department service, health, or value in totality. The opportunity to review the metrics for applicability and/or changes continues. The current Records Management System (Image Trend Elite) has been in place for just over three years. The system has a dynamic Page 81 of 175 9 | Page and responsive reporting capability allowing better and consistent monitoring of the metrics. The dynamic reporting capabilities of Image Trend allows for very quick review and evaluation of our metrics which allows issues and performance to be addressed quickly. This allows for better feedback to crews inputting data to ensure good data integrity, which results in better evaluation of the metrics. Many iterations of the reports and metrics are still in review to measure and guide the decision process for operations and better customer service – which is foundational to our service. The use of an online dashboard program that gathers data directly from our dispatch software (computer automated dispatch - CAD) and then translates it into easily visualized information in a website that allows instantaneous drill down ability of the data provides immediate feedback. This system, known as NFORS, is one of the key elements in the management and analysis of performance metrics. This system has assisted in identifying data anomalies and immediate feedback on overall system performance. The following chapters of this report review in detail the latest approach in metric collection, inclusive of the respective results and analysis for 2021, set forth by the five primary pillars of excellence as identified specific to the City of Pasco. Using the pillars of excellence and the enhanced reporting capabilities of the records management system (RMS), this report outlines how well the data support and prove the worth of each of the specific areas of performance. The other important aspect of this report is the suggested areas for improvement and incorporation of changes outlined in the Strategic Plan and the updated Master Plan. The key to understanding the current level of performance is understanding the inputs and what impacts the ability of the department to achieve excellence. With the enormous and continued growth the city is experiencing, the challenge is to manage the performance of the department without getting left behind by the growth. Page 82 of 175 10 | Page FIRE DEPARTMENT ORGANIZATION Page 11 ORGANIZATIONAL OVERVIEW Core Purpose: Identify and define the scope and missions of the fire department Page 11 PERSONNEL OVERVIEW Core Purpose: Identify and define administrative and operational positions within the fire department Page 13 APPARATUS Core Purpose: An overview of existing apparatus, locations, and minimum/maximum staffing Page 83 of 175 11 | Page Organizational Overview The Pasco Fire Department is an all-hazards career response force that provides Fire (urban structural, wildland and vehicle), Advanced Life Support Emergency Medical Services (EMS) care and transport, Hazardous Materials, Technical Rescue (high and low angle rope, confined space, trench, swift-water, structural collapse, and vehicle/machinery), and Aircraft Rescue and Fire Fighting (ARFF) services to the community. The fire department responds from four fire stations to an average of 6116 calls for service per year (2017-2021) (a 7.8% increase over the previously reported 5670 average calls for 2016-2020). The city is divided into four primary station response areas. Each response area is further sub-divided into both emergency service zones (variable due to station location) and static fire management zones. It is important to note that most uniformed members of the department are cross qualified in other disciplines such as incident command, technical rescue, aircraft rescue and firefighting, hazardous materials, public education, fire investigation or hostile response. The U.S. Fire Department Profile – 2019, completed by the NFPA Fire Analysis and Research shows in table 6 the median rates of career firefighters per 1,000 people by region and population protected. The West Region (13 states) for the cities with a protected population of 50,000 to 99,999 has a median rate of 1.05 firefighters per thousand population. The current ratio of line firefighters to population served in the City of Pasco is 0.94 firefighters, which is a slight decrease from 2020 by 0.03 driven by the population growth for the city. No positions were added to line staff during 2021, but there was reduction due to retirements. This ratio should be monitored as the city continues to grow so not to allow a slide backward in staffing compared to population. PFD earned a Public Protection Class 3 from the Washington Surveying and Rating Bureau (WSRB) in 2018 – achieving and surpassing a key City Council Goal. The rating is the benchmark for many insurance companies in determining their insurance premiums for privately insured properties. The higher the rating, the greater likelihood of insurance premium increases. The WSRB rates four major categories: Fire Department (40% of total score), Water Supply (35% of total score), Fire Safety Control (16% of total score) and Emergency Communications (9% of total score). Each major category contains several subcategories. The total points issued in these areas is combined to provide a rating of a scale of 1 to 10, in which 10 is equal to being without fire protection and 1 representing the best fire protection available. The next rating update is scheduled in 2023. Personnel Overview Organizationally, the department is divided into two distinct divisions: Administrative and Operations. The Administrative Division staff typically work Monday through Friday while the Operations Division staffs fire stations 24 hours a day. The organizational structure of PFD is shown below. Specific information for each position can be found in Appendix A. Page 84 of 175 12 | Page The Operations Division is managed and supported by the Administrative staff. The Operations Division employs 75 qualified all-hazards line personnel (the Port of Pasco provides six of these personnel for coverage of the airport via a contract for ARFF). These personnel are divided into three operational shifts (A, B and C Shift) of 25 personnel each working a 48 hour on-duty, 96 hour off-duty rotation (48/96). A separate D Shift consisting of 2 Firefighter positions can be staffed if personnel are available. The purpose of D Shift is to account for low staffing occasions that would normally result in overtime; however, this shift was not filled in 2021. The firefighters are provided 15 (1 per pay cycle) annual Kelly Days to maintain an average 49-hour work week and comply with the Fair Labor Standards Act (FLSA) 7K standard. An on-duty Battalion Chief manages each shift and is supported by the administrative staff. All suppression employees from the Battalion Chief down through the ranks are covered in a collective bargaining agreement (represented by IAFF Local 1433). The span of control is within the industry standards of 1:6. The department is organized into the following groups – 1: Planning and Administration and 2: Operations and Logistics. The Planning and Administration Chief oversees Community Risk Reduction (including the Pasco Resource Navigator Program), Fire Investigations, Cooperative Agreements, Strategic Planning, Computer systems (hardware and software), Budget preparation and reporting and Performance Reporting. The Operations and Logistics Chief oversees Training, EMS, Special Operations, ARFF, Daily Shift Operations, Safety and Logistics. Page 85 of 175 13 | Page The fire department functions in the scalar command structure for emergency operations and is functionally project-oriented for day-to-day routine operations. The functional program management structure is circular in that the process owner (administration) is in the center, surrounded by the many routine program activities required to maintain emergency operational readiness. The department defines programs as “on-going activities/tasks with regular budgetary considerations”. Examples of programs are: Training, EMS, Hazardous Materials, Technical Rescue, Aircraft Rescue and Firefighting (ARFF), etc. Projects are defined as “limited in time duration and may or may not be supported by budget”. Examples of projects may include deployment plan updates, pre-fire planning, ladder and hose testing, recruit academy, etc. Senior mid-level managers are typically assigned to program and project management and have authority of scope, schedule, and budget for the program/project. The processes are interdependent allowing for better and faster decisions and subsequent implementation. Chief Officers and senior Captains usually manage “programs” and are responsible for the scope, schedule, and budget of the program. Mid – level managers (Captains and Lieutenants) or subject matter experts (SME’s) usually manage “projects” and are supervised by Chief Officers. Project managers are responsible for schedule and budget. Apparatus The PFD operates a wide variety of apparatus to deliver emergency services to the community. The table below outlines by station the apparatus and staffing associated with each station at the end of 2021. The relocated Station 83 and relocated Station 84 has resulted in several apparatus and specialty team moves in September 2021. To meet the basic response requirements, a minimum daily staffing of 19 personnel is required. There are two dedicated personnel of the 19 each day to provide aircraft rescue and firefighting (ARFF) delivery out of Station 82 under contract with the Port of Pasco at the Tri-Cities airport. Due to the variety of apparatus and equipment, dedicated staffing for all apparatus is not possible, nor required for all types of incidents. Cross staffing of apparatus allows the flexibility within daily operations to meet the needs of the community based on the type of incident response required while considering budget impacts and resource availability. Cross staffing of apparatus indicates that a crew will take the appropriate apparatus for the incident type. An example is the Ladder and Rescue Truck at Station 84. For any fire related incidents (structure, dumpster, vehicle), the crew responds in the Ladder, leaving the Rescue Truck in the station. Station Apparatus Staffing Max/Min Staffing Station 81 310 Oregon Ave 1 Type 1 Engine 1 Type 2 ALS Ambulance (Medic) 1 Type 6 Engine 1 Type 4 Rescue Boat (in Marina) I Type 4 Spill Response Boat (in Marina) 1 Captain & 1 Firefighter 1 EMT & 1 Paramedic Cross Staffed Cross Staffed Cross Staffed Minimum = 4 Maximum = 7 Station 82 3502 Varney Lane Airport Station 1 Type 1 Engine 1 Type 2 ALS Ambulance (Medic) 2 Type 1 ARFF (Port of Pasco) 1 Captain & 1 Firefighter 1 EMT & 1 Paramedic 1 Lieutenant & 1 Firefighter Minimum = 6 Maximum = 7 Page 86 of 175 14 | Page 1 Type 2 Water Tender Second ARFF is cross staffed Cross Staffed with Engine Station 83 7510 Sandifur Blvd 1 Type 1 Engine 1 Type 2 ALS Ambulance (Medic) 1 Type 6 Engine 1 Type 2 ALS Ambulance (Reserve) 1 Captain & 1 Firefighter 1 EMT & 1 Paramedic Cross Staffed Minimum = 4 Maximum = 6 Station 84 4920 W Court St 1 Command Vehicle 1 Type 1 Ladder 1 Type 2 ALS Ambulance (Medic) 1 Type 3 Heavy Rescue Staff Vehicles 1 Type 1 Engine (Reserve) 1 Type 2 ALS Ambulance (Reserve) 1 Battalion Chief 1 Captain & 1 Firefighter 1 EMT & 1 Paramedic Cross Staffed with Ladder Fire Chief 2 Deputy Chiefs Training Officer* EMS Officer CRR Officer Administrative Assistant EMS & Training Assistant* Resource Navigator Minimum = 5 Maximum = 7 Staffing does not include Administrative Staff Fire Training Facility 1011 E Ainsworth St 1 Type 1 Engine (Reserve used for Training) Staff Vehicles Training Officer* EMS & Training Assistant* No staffing requirements * The Training Officer and the Assistant Training/EMS Officer are listed at both Station 84 (Administration) and the Fire Training Facility due to splitting time between the locations depending upon the activities scheduled. Page 87 of 175 15 | Page OPERATIONAL READINESS Page 16 TECHNICAL COMPETENCE Core Purpose: Ensure staff is properly trained, healthy, and capable of peak performance at all times. Measure and monitor personnel qualifications to Washington Surveying and Rating Bureau (WSRB) standards for the achievement of 2020-2021 Council Goals. Metrics Measured: International Fire Service Accreditation Congress (IFSAC) Qualifications, Training hours, Length of Employment, Retirement Eligibility Page 21 APPARATUS RELIABILITY Core Purpose: Ensure fleet and equipment is capable of meeting performance demand. Monitor the availability and condition of assets, anticipate and plan for future needs. Metrics Measured: Fleet Age, Maintenance Costs, Out of Service Time, Unit Utilization Costs Page 26 CALL VOLUME/TEMPORAL TRENDING Core Purpose: Monitor event type trends, recurrence, and location, to improve resource allocation and training needs. Metrics Measured: Call Volume and Types, Geo-Spatial Concentrations, Temporal Statistics Page 88 of 175 16 | Page TECHNICAL COMPETENCE Member Qualifications The Pasco Fire Department utilizes standards set forth by the International Fire Service Accreditation Congress (IFSAC), recognized by the WSRB and the Washington State Fire Marshall’s Office, as a benchmark for measuring individual professional qualifications. The completion of the IFSAC certification process, from Firefighter I through Fire Officer II, represents over 700 hours of instructed training and associated third party evaluated testing of knowledge, skills and abilities. Most of the effort of obtaining the Firefighter I and II certifications is occurring in recruit academy, as those certifications are obtained during academy and prior to assignment to shift. There are only minimal active personnel without those certifications and over the next few years will retire. The ongoing effort continues to be at the Fire Officer level – Fire Officer I & II – and will be part of the officer development program being developed. Fire Officer certification is required for promotional testing, so the incentive for those advancing their careers is in place. The reduction in the Fire Officer II and limited gains in Fire Officer I are related to personnel that retired during 2021 and are no longer in the base counts. At this point, there remain only 2 personnel of the 50 line firefighters that have not obtained Firefighter II certification. Those two individuals have additional training requirements to meet the WSRB minimum. Page 89 of 175 17 | Page Annual Training Hours Completed by Shift Average Training Hours Per Staff Member Page 90 of 175 18 | Page Training hours is one of the key performance metrics, not only because it can easily be tracked by employee, but it also directly affects the WSRB rating. WSRB requires 240 hours of training per year per employee to achieve maximum rating. These training hours shown in the charts on the previous page include the all-hazard service delivery elements, i.e. technical rescue, EMS, wildland, etc. as well as firefighting skills. The total number of hours is indicative of a department that prides itself on doing the best job possible and maintaining operational excellence. Another item to consider with training hours was the number of hours for new hires. The charts for this year were updated to remove the recruit school hours from the shift training hours, as the recruit school does not occur based on shifts. This dropped the total hours and the average hours per member, but the data still shows a very high level of training occurring by all shift personnel. By removing the recruit school training hours, the metric is more representative of daily operational training for line personnel. The typical recruit completes approximately 580 hours of training during the 16 weeklong recruit academy. The expected baseline for training hours established by WSRB is 240 hours (20 hours per month), which does not include any special operations or EMS elements. The hours can be reduced by a percentage based on IFSAC certifications to 120 hours per year (10 hours per month) if the firefighter holds a Firefighter II certification. By reducing the required basic firefighting training hour requirements, additional special operations training can be completed allowing for a wide variety of service delivery while maintaining the basic skills of firefighting. The target hours per staff member is set at 200, based on the lower end of the WSRB hours and other specialty training outside of the WSRB requirements. With the 95% of line staff having Firefighter II certifications, the target could be set as low as 120 hours per year, but that would miss the specialty team training and EMS training that WSRB does not factor into the training requirements. No adjustment in the target should be made at this time due to the lack of trend based on the performance over the last 3 years. Pasco Fire Department Length of Employment The length of employment remains concentrated at the 10-year or less mark, which is a slight increase over the past few years where the concentration had been at the 5 year mark. Contributing Page 91 of 175 19 | Page factors include new-hire staff increases associated with the opening and staffing of Station 84 four years ago and replacement of retiring staff. Pasco Fire has hired 21 people in the last 4 years, resulting in the tilt towards a lower length of employment. What this chart does not represent is the individual firefighter’s years of firefighting experience due to lateral/experienced firefighters being hired, it does represent the potential for lack of intricate knowledge of the city and its associated characteristics and operations. This also demonstrates the potential for losing knowledgeable personnel in the future as longer tenured members begin to retire, especially as those over 20 years become eligible for retirement. The transfer of information from long term employees to new employees is key to maintaining operational effectiveness and situational awareness and is a constant struggle throughout the fire service. On a financial impact consideration, the number of personnel with larger accrued leave payouts available continues to be monitored during budgeting processes. Department Age Grouping The above graph represents a healthy normal curve, indicating a good blend of staffing regarding age and experience, department wide. There are discussions about lowering the minimum age to 18 instead of 21, which would impact the bottom end of the profile. The profile of our department is consistent with the NFPA Survey of Fire Departments for U.S. Fire Experience, 2019 when looking at mostly career departments protecting a population of 50,000 to 99,999. PFD has a slightly lower percentage of the 20 -29 age group (11% versus 21%) and a slightly higher percentage of the 50 -59 age group (20% versus 18%). With the expected retirements and additional staffing needs driven by growth, a shift of the curve towards the center to left over the next five years is predicted. Page 92 of 175 20 | Page Eligibility for 2022 Retirement The planning of replacing key personnel, either by position or by specific knowledge, is very important. To minimize transition strain, review of the potential for pre-retirement hiring/training and succession planning is key. As part of the Strategic Plan update, succession planning was identified as a key initiative. This initiative will help the department prepare the future leaders of the department by identifying and providing training and experience for those individuals ready to move up the leadership ranks. A review of the level of leadership and staff eligible for retirement reveals that several key positions are currently eligible to retire, including: Fire Chief; 2 Deputy Chiefs; 2 Battalion Chiefs; 3 Captains; and 1 Lieutenant. Statistically stated, 100% of the Uniformed Administrative Chiefs, 67% of the Operational Chiefs, 25% of the Station Captains, and 11% of the 21% 32% 29% 18% 0% 5% 10% 15% 20% 25% 30% 35% Under Age 30 Age 30–39 Age 40–49 Age 50 and Up Total NFPA Age Group Percentage Page 93 of 175 21 | Page Company Officers are eligible for retirement. In addition, there are 4 firefighters eligible for retirement, which will increase over the next few years. With the current retirement eligibility and looking at the next five years, there are about 30% of the will be able to retire. This is being planned for along with the increased need for staffing for growth management. The department is putting together a recruitment effort to ensure that enough quality applicants are informed of upcoming hiring. Additionally, several officers are working on an officer development program to prepare both current and future officers are prepared for the challenges that will be encountered with the growth of the department. APPARATUS RELIABILITY Cumulative Fleet Age versus Total Fleet Life Expectancy The overall age of the fleet remained relatively stable in 2021. The wildland apparatus status did improve in 2021 as the unit scheduled for replacement in 2020 was completed, although it was late in the year due to delivery delay of some critical parts. The pandemic also slowed the replacement of the Battalion Chief vehicle (part of the Utility/Staff) planned in 2020, and this has not happened in 2021. The replacement this vehicle in 2022 will occur in June due to inability to purchase vehicles without significant delays. Pasco Fire has taken an aggressive stance towards fleet management and identifying options to maintain an effective fleet. In 2021, efforts to review the fleet replacement schedule and management has been key piece to keeping up with growth and maintaining the WSRB rating. One option that is being reviewed for both staff/utility vehicles and engines is the lease option. A plan was put together in early 2022 to replace many of the staff vehicles with leased Page 94 of 175 22 | Page vehicles that will ensure both adequate and in service vehicles. The option to lease engines is in review and a plan has been put together to address the additional engines for new stations is in place. Maintenance and Fuel Cost by Vehicle Category and Type The costs associated with maintaining and fueling apparatus by category is shown in the chart above. The apparatus remained consistent for 2021. The concern identified by this information is the high costs associated with the Engines. This is due to a series of events and resulting repairs on one front line engine, as there was about $55,000 in costs associated with replacing the motor. Removing that single cost for that engine, the remaining cost is similar to the other front line engines (average of $28K/engine annually). The costs encountered in 2021 across the fleet were not out of line with expectations, with the motor replacement removed. It is anticipated that the costs will remain about the same with increases as the fleet grows in conjunction with the addition of stations. One thing to note is the lack of costs associated with the ARFF apparatus. Since these costs are managed by the Port of Pasco via the Tri-Cities Airport, this element is not reported. Since City personnel do operate the ARFF units, we do have some impact on the maintenance of the apparatus. The relationship between the Port /Airport and the city is key to ensuring the reliability of the ARFF apparatus. Page 95 of 175 23 | Page Vehicle Utilization in Miles versus Cost per Mile Change in mileage represents effective use of apparatus. The graph’s secondary axis – cost per mile – is calculated by material, labor, and fuel costs for a given year, per vehicle. A greater cost per mile and lesser change in mileage represents either inadequate use or a deteriorating effectiveness of a given apparatus. The expectation is to trend the cost per mile over time and at a certain threshold replace an apparatus when repairs outweigh the reliability of the apparatus. The two charts above show the cost per mile versus maintenance cost, allowing a year to year comparison. The chart does show two very high cost per mile units – E2861 and T2822. The planned replacement of E2861 in 2021 with a new vehicle should reduce that cost per mile in 2021. T2822 shows a high cost per mile, but that apparatus has such a low annual mileage increase, any cost will remain higher than “normal” and does not indicate it should be replaced any time soon. The overall maintenance of apparatus is part of ongoing discussions between Public Works (who supervise the City Shops) and Fire and address expectations and better communication between the department groups. The relationship between the City Shops and line staff has been assigned to a single Battalion Chief, facilitating better communication. Streamlining maintenance requests using the records management system (RMS) Image Trend, allows better reporting of issues along with accountability for both City Shops and Fire personnel, with status of the maintenance requests being updated on a consistent, almost daily, basis. In the above chart, the apparatus is identified by the radio call sign, i.e., E2811. Units that start with an “E” are engines, “M” are medics (or ambulances). L2814 is the Ladder truck. “CH” and “BC” are chief officers and battalion chief, while the “UT”, “TO”, “MO”, “PIO” and “PRN” are staff vehicles used by day shift or other staff assignments. Page 96 of 175 24 | Page Apparatus Out-of-Service (Maintenance) Time The above chart indicates a significant increase in maintenance hours associated with Fire Apparatus maintenance. The cause of the increase is based on the amount of work that was done back in the City Shops, as there was a significant amount of work that was outsourced to vendors due to a variety of issues in 2020. There is still a certain amount of work that is outsourced, but Shops has been able to complete much of the work in 2021. As apparatus systems become more complex with additional electrical and emission controls, additional hours troubleshooting issues is required as well as outsourcing to qualified personnel working on specific systems. Page 97 of 175 25 | Page Unit Hour Utilization Unit hour utilization measures the amount of time (by percentage of the day) a unit is committed to an incident. Historically, a Unit Hour Utilization (UHU) greater than 25% indicates a potential for employee exhaustion issues and negatively affects station and unit reliability. The Center for Public Safety Excellence/Commission on Fire Accreditation and the Pasco Fire Department Master Plan suggests a need for additional equipment and staffing support as UHU rates reach 25%. The chart above shows the changes over the four prior years. With the new Fire Station 84 apparatus assignments were changed between Station 82 and 84. E2812 is shown for 2021 and represents the commitment time from September 28 to the end of the year. The same is true for L2814 and R2834, as they moved to Station 84 from Station 82. The combined commitment time of L2814 and R2834 is used for the basis of comparison to the 25% action level, as these are cross staffed units. At this point, none of the apparatus has reached the level of any action, with the highest UHU at just under 14%. The UHU metric is a supporting element to response times, which should be looked at in addition to concurrent calls (where other stations cover the initial station call). Page 98 of 175 26 | Page CALL VOLUME/TEMPORAL TRENDING Call Volume by Call Type Pasco Fire reports its incident response data monthly to the National Fire Incident Reporting System (NFIRS) via the Washington State Fire Marshall. Reporting to NFIRS is one of the requirements to receive Federal Grant monies such as the Staffing for Adequate Fire and Emergency Response (SAFER) and Assistance to Firefighters Grants (AFG) programs that Pasco has been awarded and applies for each year. The chart above shows the general categories of responses grouped by NFIRS category. The Pasco Fire Department statistically aligns with national and regional ratios for departments that operate an Emergency Medical Service (EMS). Historically, responses to EMS calls (NFIRS Codes 321 and 322) comprise 75-80% of Pasco’s emergent call volume (an in-depth study of these event types is discussed later in this report). While not shown in the EMS portion in the chart above, a portion of the Service Calls (550 and 554) are related to EMS responses – community health (PRN calls) and lift assists. Fires and other emergencies represent between 20-25% of total call volume. The total number of incidents during 2021 was 7342, which represents a 18.5% increase over 2020. The 18.5% increase is unprecedented, and a similar increase was seen by agencies in our area. The underlying cause of the increase is not clear, although it may be related to the public coming out of the COVID restrictions. EMS and Fire calls represent the highest cost risk of emergency service provisions within the City of Pasco. EMS drives cost by volume, while Fire response by resource demand. The fire department continues to monitor these specific event types (and others) to identify trends, costs, and alternative strategies. Based on trends observed other programs are put in place to attempt to influence the Page 99 of 175 27 | Page community actions either by prevention or direction to other resources. These programs are discussed later in the report. Call Volume Concentration The 2021 Call Volume Concentration heat map above identifies call locations for incidents that Pasco Fire Department was dispatched to in the map area. The legend indicates the number of calls in a specific area relative to the size and color of the circle. The larger and darker the color of the circle, the higher number of calls in that area. The large purple circle in the center of the city represents two of the retirement/assisting living facilities. Those occupancies drive a large number of calls at two individual addresses, unlike the spread out calls in the northwest portion of the city. The concentration of calls in the downtown area is shown by the larger circles, as there is a higher population density driving additional calls for service. The heat map is from the NFORS data visualization program that gathers data from our dispatch center. NFORS is a web-based program that is interactive, so information can be drilled down interactively for further analysis using near real time data. Efforts continue to build additional reporting visualizations to aid in quickly identifying and responding to trends, either positive or negative. A different chart of incidents is shown in the figure below. This information is from the dispatch center and shows the Emergency Response Zones associated with each station. The takeaway from both the call volume charts indicate there are two distinct areas of incident concentration – one in the northwest portion of the city and one in the south-central area. Continually analyzing the call volume concentration in combination with the earlier Unit Hour Utilization performance drives placement of stations and associated staffing. Page 100 of 175 28 | Page With the relocation of Station 83, the areas north of Interstate 182 have been better served with shorter response times at the slight expense of response times in the areas south of the interstate (labeled as 852 in the map). The lack of road infrastructure crossing Interstate 182 limits the routes from the relocated Station 83, which also provided an issue prior to the move. As the City of Pasco updates the Traffic Improvement Plan (TIP), the Fire Department is consulted for recommendations to address response impacts and limitations. The 2022 TIP includes a Road 76 overpass which will assist in response times to the south of the interstate. Land has been purchased for future Station 85 located near the intersection of Maple Lane and Road 100 and design of the station has been awarded to TCA Architecture, who also designed Stations 83 and 84. Additionally, other improvements in support of future Station 85 are in progress. In anticipation of growth, a SAFER grant request was submitted for staffing at Station 85 in both 2020 and 2021. The 2020 SAFER grant was unsuccessful, and to date there have been no awards for the 2021 grant cycle. The SAFER grant awards will begin in July 2022. Further analysis of call volume versus occupancy at locations will determine when additional resources (stations or apparatus/crews) are needed, especially as growth continues. Page 101 of 175 29 | Page Population Density Population densities, as referenced in the visual map above, are represented by darker shading, the darker the shading, the higher the density. The map above comes from a product that Pasco Fire subscribes to called mySidewalk. The interactive website is used for Community Risk Reduction as discussed later in the report. The latest population information from Washington Office of Financial Management (OFM) reflects a City population of 78,700 with a density of 2317.5 people per square mile, continuing the year over year increase. The OFM data shows Pasco at 16th in Population Rank of Washington cities, which has been consistent since 2012, and 87th in Population Density Rank. Page 102 of 175 30 | Page Geospatial analysis of both data sets indicates higher call volume occurring in areas experiencing increased population movement, and secondarily, areas of greater static population density. The chart below shows incident count by the census blocks, which was from the NFORS dashboard application. The incidents by Census Block have remained consistent over the last three years with the south central portion of the city (the darkest shaded area) being the highest incident volume. This is consistent with a higher population density. Additional information can be found using NFORS for further analysis and can be combined with other information discussed below. 2021 Incidents by Census Block There is also information provided regarding Social Vulnerability Index (SVI) in both the NFORS and mySidewalk programs, as shown in the figure below. Social Vulnerability Index is a measure developed by the Centers for Disease Control (CDC) that primarily uses relevant fields from the American Community Survey (ACS) to identify census tracts where the population is vulnerable to disasters. SVI is measured on a scale from 0 to 1 with 0 being the least vulnerable and 1 being the most vulnerable. The chart below shows the SVI for Pasco. The darker shades of indicate a more vulnerable population. Page 103 of 175 31 | Page Data from NFORS and mySidewalk will be used to update the Community Risk Assessment (CRA) which was last updated in 2017. The updated CRA will then provide a path forward for the CRR programs. Page 104 of 175 32 | Page Call Volume Temporal Trending The charts shown below are more for general interest and comparison between years only. The call volume is something beyond the control of the fire department, except for implementing programs to prevent incidents from occurring which are discussed later in the report. There are elements of the temporal trending that can be used for analysis of peak demand staffing or supplemental staffing during certain times of the year, especially when used in conjunction with other data elements. To date, none of the trends have identified the need to implement these programs. One interesting element is the lower call volume for Saturday relative to other days, where Tuesday has been the busiest day of the week. Page 105 of 175 33 | Page Call volume is concentrated during times of significant population activity and movement, typically during daylight and evening hours and warmer months. While the information presented in these charts are interesting, this information, the Unit Hour Utilization and response times should be the basis for determining peak staffing requirements and implementing corresponding programs. One aspect of operation that can be identified is the use of a “Peak Demand Unit” (PDU) that is staffed during peak call volumes. If this were implemented, the time between 9 am and 10 pm would likely be the time for the unit to be in service. A PDU consists of an ambulance with a paramedic and EMT to assist with the concurrent calls. The call volume by hour chart above uses the military time stamp (0000 equals midnight, 0100 equals 1:00 am, etc.). Overlapping Call Volume versus Total Call Volume Overlapping calls are calls that occur while primary response units (the units that are normally assigned to the station area) are engaged on a prior emergency. Overlapping calls lead to longer response times, challenging the ability to meet the Council Goal of maintaining the 6 minute travel time. Overlapping call volume percentage is displayed on the graph’s secondary axis, in combination with total calls represented on the primary axis. As the overlapping calls increase, the impact on the remainder of the city increases to the point where service delivery is diminished. With the ability to use automatic aid to assist in responding to the overlapping incidents, some capability is maintained. As mentioned earlier, though, other agencies also experienced increased call volume indicating that the reliability of those units is less than ideal. Page 106 of 175 34 | Page Call volume continues trending upward year over year with 2021 showing a very high 18.5% increase over 2020 and just over a 50% increase during the last 5 years. The continued increase in call volume will result in additional overlapping incidents as is shown on the chart above. The second chart shows the incidents per capita, which remained steady or minimal increase for four years and then a marked increase in 2021. As additional stations are added and call volume increases, the likelihood Page 107 of 175 35 | Page of the overlapping calls continues to grow. The key is monitoring the locations of overlapping incidents and associated out of service resources and add either apparatus and staffing to current locations or additional stations as growth occurs. If the overlapping calls are concentrated in a specific area, then adding additional resources to the station that covers that area will assist with response time issues. Using overlapping incidents in conjunction with Unit Hour Utilization metrics will assist in identifying target points to add the resources to stations if the location is within coverage areas of existing stations. With the increased overlapping incidents, response times for first arriving units can be affected as well. This becomes an issue when first due stations are busy, and a second call happens in their area. The second due station has a longer response time, affecting the performance related to the 6-minute travel time goal. Page 108 of 175 36 | Page Response Time by Fire Management Zone 2019 Response Time Data by Fire Management Zone 2020 Response Time Data by Fire Management Zone 2021 Response Time Data by Fire Management Zone Page 109 of 175 37 | Page The images on the previous page show the percent compliance to the 6-minute travel time based on quarter section areas of the city (Fire Management Zones, or FMZs). The areas of red indicate meeting the 6-minute travel time less than 70% of the time, while yellow indicate 70 to 89.9% and green 90% or greater. The overall goal is to achieve the 6-minute travel time 90% of the time throughout the city. The central portion of the city continues to be covered well as shown by the green areas. Several of the yellow areas in the central part of the city are on the cusp of making the 90% metric, with only a few of the incident travel times outside of the 6 minute limit. Many of the areas on the cusp of compliance can be related to the lack of a well-connected transportation system. Getting units from Station 81 to the west is tricky due to the railway that bisects the city. The currently in construction Lewis Street overpass will have a positive impact as it will have a greater capacity for traffic compared to the current underpass/tunnel, allowing a better response route. The west area of Pasco continues to experience delayed response due to longer travel distances from existing stations as well as longer apparatus response distances from other three fire stations. The overlapping incidents typically drive the need for stations to cover each other, resulting in longer response time. The overlapping incidents continue to be an area of concern and remain at a high level as discussed earlier in the report. With the relocation of Station 83 from Road 68 and Argent to Road 76 and Sandifur in January 2021, the response time to incidents above Interstate 182 has already decreased, as the concentration of the red areas is greatly decreased. However, there was a significant increase in response time to the south of Interstate 182, as response routes from Road 76 and Sandifur is either to Road 100 or via Road 68 south. One is a problem due to distance, while the other is impeded by traffic volume. While visually not desired, the impact is lowered since the overall number of incidents south of Interstate 182 is less than compared to north of Interstate 182. This impact will be addressed by future Station 85, as it will be in the middle of the red area east of the intersection of Maple Drive and Road 100. For the northeast portion of the city, Station 87 will be located on Capitol Avenue on the northwest corner of the Autozone property to assist with travel distances in the industrial area, as that area is well outside of the 6-minute travel time. With the increased development planned in the industrial area and northeast portion of the city limits, the new station will allow the central and east (current Station 81 area) to remain covered. The goal for the six-minute travel time is one of the key metrics that serves as the guiding principle as more development occurs. Fire Administration staff has worked with the GIS department to maintain drive time maps and identified areas of concern and best locations for stations as infrastructure is planned based on growth. Staff will continue to analyze travel and response times by Fire Management Zones (which remain unchanged) to quickly identify areas of concern quickly and address issues by adjusting response plans and station coverage areas. Fire Staff will also work with the planners to consider how to best maintain response routes. Page 110 of 175 38 | Page COMMUNITY WELLNESS Page 40 PATIENT DEMOGRAPHY Core Purpose: Understand community demographics and inherent target risks to better plan and prepare effective programs and emergency responses. Metrics Measured: Resident Age, Average Patient Age Page 40 MEDICAL EMERGENCY Core Purpose: Measure, analyze, and adapt operational processes to achieve and maintain optimal outcomes. The Pasco Fire Department, in cooperation with the WaCARES program, report and annually develop survival statistics for Cardiac Events. Review reports provided by Washington EMS Information System (WEMSIS) for patient care reporting. Metrics Measured: Cardiac Events and Outcomes, Behavioral/Mental Health Response, Drug and Alcohol Emergencies, EMS Responses, WEMSIS quality improvement measures Page 52 FIRE EMERGENCY Core Purpose: Measure, analyze, and adapt operational processes to achieve and maintain optimal performance. The Pasco Fire Department reports all fire activities using the National Fire Incident Reporting System (NFIRS). Metrics Measured: Structural Fire Occurrences and response, Structural Fire Cause, Fires by Type (Natural Cover, Vehicle), Special Operations Responses (Water Rescue, Technical Rescue, Hazardous Materials, ARFF) Page 58 COMMUNITY RISK REDUCTION Core Purpose: Promote Community wellness, safety education, and transparency between Citizens and Department. Develop a community assistance referral and education services (CARES) program to provide community outreach and assistance to residents of its jurisdiction to improve population health and Page 111 of 175 39 | Page advance injury and illness prevention within its community. Determine impact of Pasco Resource Navigator program on high utilizers of EMS resources. Metrics Measured: Community Outreach Activities, Navigator (PRN) Client Contact Page 112 of 175 40 | Page PATIENT DEMOGRAPHY The City of Pasco is home to approximately 78,700 residents, per 2020 Census data. Broken out by age group, we find Pasco is comprised of a significant youth population (59% less than 35), but a relatively small retirement and older population (~9%). The trend of direct correlation of call volume to patient age continued in 2021 as it did in prior years. As patient age increases, the calls per resident within the given age group also increase. In other words, about 2% of Pasco residents under the age of 19 will require emergency medical services per year; about 4% of residents under the age of 64; however, just over 25% of the population over the age of 65 will require EMS in a given year, on average. The information shows continued dependency of the 65+ population on 911 services for low risk incidents, often considered routine care. High cost of service to such a small demographic segment generally requiring non-emergent care indicates a significant opportunity for proactive community paramedicine programs. The percentage of the 65+ population using EMS in 2021 increased from 22% to 25%, which had been constant between 2019 and 2020. PFD continues to work with several organizations (Adult Long Term Care (ALTC), Senior Life Resources – Meals on Wheels, and Consistent Care) to refer the high users of 911 to a supportive agency addressing the true needs of the patients. In 2019, Pasco Fire teamed with Consistent Care and established the Pasco Resource Navigator (PRN) program, with one person dedicated to the program for 2020 and 2021. The idea behind the program is to identify the high utilizers of 911 for the “routine” care or other issues and work with them individually to get the resources to them that will address the issues. This program will be discussed in additional detail later in the report. MEDICAL EMERGENCY Cardiac Arrests Cardiac emergencies are on average the costliest emergency medical service provided in Pasco, with an average full-cardiac arrest scenario totaling about $2,000 (transport fees not included) based on the equipment and drugs used in patient treatment and care. The Pasco Fire Department Page 113 of 175 41 | Page continues to monitor the frequency, cost basis, and demographics of cardiac events. The charts below show information on cardiac arrest events by gender, age grouping and location. The location of most cardiac arrests occurred in the home/residential setting, which is in line with what is experienced in Washington State. One interesting note is the drop in the events for the 50 – 59 age group. This appears to be an anomaly for this year, as previous years show higher events in this age group. Page 114 of 175 42 | Page The Pasco Fire Department utilizes the Utstein Survival matrix to measure the success of medical interventions for cardiac events. The Utstein matrix uses the following criteria to measure cardiac outcomes: • Witnessed by bystander and found in a shockable rhythm (ventricular fibrillation or ventricular tachycardia) • Received some bystander intervention (CPR and/or AED application) Non-Traumatic Etiology Survival Rates Overall 15.7% Bystander Witnessed 22.7% Unwitnessed 4.5% Utstein 33.3% Utstein Bystander 40.0% Page 115 of 175 43 | Page The citizens of Pasco benefit from a higher survival rate for cardiac events compared to national average (as reported by the American Heart Association). As can be seen in the above chart, the success rate varies widely from year to year. This is based on the criteria that is used to determine which metric applies, as it is very complex and has many variables. One notable statistic that supports many of our programs is the CPR intervention percentages, although it dropped by about 20 points over the last two years. This may be due to the location of the patient being in the home setting and people not able or willing to do CPR on their family. The higher the CPR intervention, the better the outcomes of patients. Due to this, the continuation of the “Hands Only” CPR program for all City of Pasco Employees and general public is recommended so that even if the event occurs in a home, someone has been trained and can take action. With the COVID restrictions limiting public activities, the efforts to conduct additional CPR training will be emphasized in 2022. The use of the PulsePoint phone application, championed by several organizations locally, should continue to be supported by Pasco. The purpose of PulsePoint is to get citizens involved regarding sudden cardiac arrest to positively affect patient outcomes. PulsePoint alerts citizens to incidents of cardiac arrests in public locations to get willing people to start the survival process – early CPR and defibrillation. Behavioral/Mental Health Related Response Metrics Following up on the initial look at some patient metrics started in 2018, the information provided below is part of what we review on a periodic basis and use to determine if there are operational impacts, both from budgetary and resource use points of view. As we move forward with the earlier described Pasco Resource Navigator (PRN) program, some of the statistics and other metrics will be further refined to measure the impact of the program. As reported last year, the specific information on homeless patients and alcohol and drug related emergencies is shown in the charts below after the data related to falls. The reason for the tracking of patients that have fallen is of interest is that falls, especially in the elderly population, can lead to a significant change in life status due to injuries that occur during a fall. In some cases, a fall resulting in a broken bone (typically a hip or femur) for an elderly patient can ultimately lead to their death. Page 116 of 175 44 | Page As shown in the above chart, there are several patients that experience injuries related to falls. Comparing the last three years of data, the only trend that is obvious is the injuries related to falls in older individuals increases. The number of patients encountering injuries related to falls increased again from 157 in 2020 to 201 in 2021. The older patients incur the fall related injuries due to loss of balance or weakness, which may be because of other medical conditions. With the obvious trend, this set of data may be the basis for additional research which may lead to other metrics for future reporting. The relevance of the trend is that patients are referred to the PRN program to assist in preventing future injuries and for assistance to both prevent future fall related injuries or to address issues associated with recovering from those injuries. In addition to the injuries related to falls, there were another 252 (down from 283 in 2020) responses for “Lift Assists”. Of these 252 responses, 10% (24) were in assisted living facilities, which was an increase of over 50% from 2020. While not a large percentage of the responses currently, the call volume for these types of calls is monitored to ensure the facilities are not using the 911 system to supplement their staffing and associated work. These Lift Assists responses are to assist individuals that have either fallen or are too weak to move from one location to another. While not considered medical incidents, they sometimes are related to either previous fall injuries or other medical conditions resulting in the weakness. Again, working with the PRN person, appropriate resources are often identified to prevent the individual from using the 911 system for future help and assistance. Page 117 of 175 45 | Page Looking at the data in the above chart of primary impression of the homeless patients, there was a significant increase in the number of homeless patients encountered – 269 versus 143 and 114. While many of the reported issues are related to pain, either due to chronic issues or immediate injuries, there were significant increases in the neurological and behavioral issues. The issue of pain management leads to the next series of information on drug and alcohol use/abuse to deal with the pain. Many of the other categories have additional patient information referring to either substance abuse or behavioral issues. There was a large increase in 2021 of the Gastrointestinal issues seen and is assumed to be directly related to removal of precautions related to COVID transmission. Additional analysis is needed to determine what avenues are available to address the issues the homeless population is encountering. One area that was explored, and remains a high priority, is obtaining low barrier housing for the homeless population to assist them with substance abuse issues and, in many cases, the associated behavioral issues. There are several groups that Pasco Fire is working with to support housing opportunities and a low barrier housing complex is planned on being built in 2022 which should address some of the patient’s wellbeing. Drug and Alcohol Use The information listed below follows our reporting of similar statistics from 2018. With the impact of the COVID restrictions and associated behavioral issues resulting in increased drug and alcohol use, the review of use of those substances is monitored for trends. PFD continues to work with Pasco Police in supplying Narcan kits to PPD officers for quicker treatment of opioid overdoses, as the quicker the Narcan is given, the better the patient outcome. Efforts to track and evaluate this program continue, but no determinate metrics have been validated. The chart below shows data of the alcohol and drug use indicators as recorded during patient treatment. The data represent indicators based on standards identified at both the national and state Page 118 of 175 46 | Page levels. The indicators can then be used to identify trends over time, allowing resources to be applied to address the corresponding/underlying issue for the patient. As trends are identified with specific patients and help is requested, the patients are referred to the PRN program to direct them to the proper resources needed. In some cases though, the patient refuses any help until the situation is difficult to resolve. The department responded to 338 drug/alcohol related incidents in 2021, which was up significantly over the 219 in 2020. Of those 338 incidents, 64 of them had multiple indicators of use (i.e., patient admitted use and paraphernalia was found at scene) This information matches other reports that drug overdoses were up due to the pandemic and associated lockdowns. The average age for these patients was 40.2 years old with the youngest patient being 14 and the oldest patient being 90. Males continue to be the patients by a 2 to 1 factor for alcohol/drug related incidents (62% male versus 38% female). Other Emergency Medical Response As part of the Records Management System (RMS) for incident reporting, there are several reports that can be generated that show a variety of variables. Several representative reports are shown below to show the capability of the system. With a full three years of data in the system, there should be some reports and trending of data that become the standard for analyzing performance and establishing changes. Some of the reports assist with our reporting to the National and Washington State EMS information system (NEMSIS and WEMSIS), ensuring the data shared is correct and reivewed prior to submission. With our current EMS officer retiring in June, the new EMS officer will have input on the types of reports that should be reviewed on a regular basis to assist with better patient care and outcomes and will be an area of focus for 2022. Page 119 of 175 47 | Page Page 120 of 175 48 | Page Page 121 of 175 49 | Page COVID 19 Impact Entering 2021, the impact of COVID continued to be felt, as the extra requirements for personal protective equipment (PPE) added stress to the crews and staff managing the stock/supplies. The changes in protocols and tracking of exposures added to the workload of the EMS division. Tracking of the everchanging case counts and variants provided additional information to keep the crews safe and the public protected. Overall, Pasco Fire fared well during the pandemic with several of our staff contracting the virus but none resulting in known long term issues. This is not to say that there may not be future issues that arise, but this will be monitored as part of their annual physical evaluation. As for the vaccination status, Pasco Fire did lose two employees because of the requirement to be vaccinated. There were several others that were granted exemptions and continued to be vigilant with testing and reporting to continue to serve in their roles. Overall, Pasco Fire transported 1102 COVID positive or presumed COVID positive patients in 2021. This made up a little less than a quarter of the 4641 transports for the year. With the number of variants and changes to protocols, some of the extra PPE worn by EMS providers is now standard precaution, just as gloves were implemented in the HIV/AIDS era. Additional equipment is now also included in our base treatment that might not have been available without the changes in practices and equipment provided through the COVID response funding. WEMSIS Data Quality Improvement As part of the data quality improvement at the state level, Washington Department of Health provides updates to EMS agencies based on information gathered through the Washington EMS Information System (WEMSIS). One of the main purposes of reporting the data is to ensure the continued improvement of patient care and outcomes as well as identifying issues that can be addressed in training or protocol changes. Quarterly reports are sent to agencies outlining the point deductions for missing information. This information can be used to assist in gathering better data and improving reporting, both at the local (individual patient) level and the regional/state level. Pasco works with other agencies that use the same EMS reporting system to ensure the area is meeting the standards as required by WEMSIS. The table below shows the average score for EMS reports for each quarter. The goal is 100% score with the 97% reported being consistent for the year. Additional information in other charts provide the basis for improvement to achieve the 100% goal. The table below is from the fourth quarter of 2021 and identified the top five data elements with the most point deductions (number of records times the individual point deduction). Page 122 of 175 50 | Page Based on this feedback, the EMS reporting system (Image Trend) rules are reviewed to ensure the data is being collected and working properly. The EMS reporting system allows local rules to be implemented to require personnel to enter data before being able to complete the report. This forces the data to be collected for situational circumstances, allowing for the reduction in point deductions. The table below is data from the 4th quarter of 2021, which shows the point deduction for the reports for the quarter. After reviewing the quarterly report, the same five elements are still causing issues in the EMS reporting system. The RMS Committee is working with Image Trend (software company) and Washington Department of Health WEMSIS personnel to ensure the rules are working as intended in Image Trend, as it appears no resolution has been achieved yet. Pasco Resource Navigator Program The Pasco Resource Navigator (PRN) Program was initiated in 2019. The initial program used a part time Consistent Care employee working directly with Pasco Fire Department to assist patients referred by field units. As mentioned earlier, the program is designed to reduce the use of 911 for “routine” or non-emergency issues as well as identifying the high utilizers of the EMS system and directing them to the proper resources to address their needs. There continues to be a certain population that relies on emergency services for medical care, often related to one of several conditions, including drug use, mental illness, and poverty among others. In 2021, the PRN Program remained staffed with one full time position. However, Pasco Fire worked with Consistent Care (the agency that Pasco Fire has teamed with to staff the PRN program) to apply for an intern position via the Greater Columbia Accountable Community of Health (GCACH). The $50,000 grant was awarded to Consistent Care and Pasco agreed to cover the costs associated with benefits for the full time intern Page 123 of 175 51 | Page position. Unfortunately, due to some staffing changes, the intern was unable to start in the 2021. The intern did start in 2022 and will continue until July 2023. The following data is based on patient referrals and overall outcomes of the situation. While most end positively, there are still some people that refuse the help the program offers and still rely on emergency services. Active cases are ongoing efforts to connect appropriate resources with the individual, where the closed cases represent successful connection of those resources in creating a stable environment for the person, although some cases do get closed due to the death of the client. In 2021, there were 119 referrals, which is an increase of 105% over the 58 in 2020. The increase in referrals shows the great need for the program to continue and the reason the grant was requested. Disqualification is based on being an invalid referral, unable to contact the client or residency requirements, as they do have to “live” within Pasco. The charts below outline some of the information of the referrals for 2021. Page 124 of 175 52 | Page There are occasions that referrals either chose not to participate or are not able to be contacted. This results in closing out of the referral with the understanding that additional attempts may be made in the future. The “Other” reason for disqualification for participation is based on the individuals wanting a specific type of assistance that is not readily available (cash request for rent) or other agencies (such as Habitat for Humanity) had already addressed the issue. Other aspects of success of the PRN program include the growth of the program into Richland, as Consistent Care is working with Richland Fire and Emergency Services to hire a Navigator to work on Richland specific cases. As that program is put in place in 2022, Pasco Navigators will work with them on lessons learned. It is anticipated that Richland and Pasco Navigators will occasionally come across the same client due to them moving based on personal needs and capabilities. Additional data collection regarding patients and outcomes continues to be worked on in Image Trend. Image Trend does have a Community Health module, which can be used to assist in tracking data related to the PRN program. As this module is more fully implemented, additional reporting information will be provided. The full implementation of the Community Health module is planned for 2022. Additional information regarding reduction in calls to 911, avoidable emergency room visits, and Medicaid dollars avoided will be gathered to show the impact of the PRN program, as outlined in the CARES legislation (RCW 32.21.930). FIRE EMERGENCY Residential Structural Fire Event Type Page 125 of 175 53 | Page Analysis indicates a significant portion of Fire call volume in both types of residences is false alarms, many related to smoke alarm activation due to cooking (burned food). The False Alarms in both multi- family and single family residences dropped slightly compared to 2020. The cooking fires and structure fires decreased compared to 2020, but not significantly. One of the surprising increases were the Trash/Other fires in single family residences increased significantly, although still a relatively small number of total incidents. This may be attributed to people not understanding the burning regulations in the city limits that allows only blown in tumbleweeds to be burned. The expectation is that the crews educate the occupants regarding the burning regulations and only involve enforcement if problems are encountered. With the decreases in the cooking and structure fires, the importance of remaining vigilant with the Community Risk Reduction program is highlighted. The programs discussing cooking fires and working smoke alarms in the residences continue to pay dividends as the number of residences continue to increase in the city, but the number of incidents continues to decline. As discussed previously, the emphasis on outdoor burning regulations might be an area to emphasize in 2022 versus waiting for incidents to occur and then providing the education. Response Time Standard outlined in City of Pasco Resolution 2938 for 1st Arriving Engine: The Pasco Fire Department has adopted a response/travel time standard of 6 minutes for the arrival of the first engine company to a fire suppression incident, which the department should meet 85% of the time. Actual Department Performance for 2021 The Pasco Fire Department met the Response/Travel Time Performance Objective 69.9% of the time. 90% of the fire department incidents experienced a 1st unit response time of 8:27 minutes or less. Response Time Standard outlined in City of Pasco Resolution 2938 for Full 1st Alarm Response: The Pasco Fire Department has adopted a response/travel time standard of 12 minutes for the arrival of the full complement of a 1st alarm assignment to a fire suppression incident, which the department should meet 85% of the time. Further, the Pasco Fire Department has adopted a 1st alarm response of 11 firefighters and or 2 engine companies (if applicable), 2 aid units, 1 ladder truck and 1 Command Officer (if applicable). Actual Department Performance for 2021 The Pasco Fire Department met the standard of 11 or more personnel arriving on scene in 12 minutes or less 81.8% (higher than the 76.3% for 2020) for residential structure fires where 11 or more personnel were initially dispatched. The 90th percentile arrival time for 11 or more arriving was 12:35 minutes (less than the 14:29 minutes for 2020). The Full 1st Alarm Response standard should be changed to match the current NFPA 1710 standard (2020 edition) performance, which is 16 (17 if an aerial device is used) personnel arriving at a single- family house fire within 8 minutes. NFPA 1710 outlines a response to a typical 2000 ft2, two-story single-family dwelling without a basement and no exposures as a basis for deployment. Additional personnel are required for other occupancies, including open-air strip shopping center, apartment Page 126 of 175 54 | Page (1200 ft2 in a three-story garden style), and a high-rise (building with the highest floor 75 feet above the lowest level of vehicle access). Compared to the NFPA 1710 standard, Pasco met the standard of 17 personnel in 12 minutes 38.9% of the time in 2021. Since Pasco responds with an aerial device, the 17 personnel benchmark should be used instead of the 16 personnel. Natural Cover Fires The wildland fire season usually occurs between May 1st through October 31st (dependent upon weather, fuel moistures, etc.) of each year. PFD responded to a total of 76 grass/natural cover fires during the fire season of 2021, a 1% increase compared to 2020. Natural cover fires require the response of specialized Type 6 engines (located at Station 81 and 83), in addition to specialized personnel training. It is anticipated that 2021 will mirror 2020 based on predictions to date. Response Time Standard outlined in City of Pasco Resolution 2938: The Pasco Fire Department has adopted a response/ travel time standard of 6 minutes for the arrival of the first unit with appropriately trained and equipped Wildland Firefighting personnel on board to a wildland fire incident, which the department should meet 85% of the time. Actual Department Performance for 2021: The Pasco Fire Department met the Wildland Firefighting Performance objective, 72.1% of the time, which is a reduction from 86.5% in 2020. 90% of the fire department wildland incidents experienced a Wildland Firefighting response time of 8:29 minutes or less, which was an increase of 2 minutes over 2020. Page 127 of 175 55 | Page Vehicle Fires PFD responded to 40 vehicle fires throughout 2021, which was an 9% decrease from 2020 and continues a downward trend since 2019. As noted in the chart above, a large majority of vehicle fires were passenger vehicles. One area of interest is the three year decrease in Road Freight/Transport fires. These incidents include pickup trucks in addition to larger commercial vehicles. The cause of the decrease is not apparent based on review of the fire reports. Vehicle fires require the response of one Type 1 engine and an ambulance. There is no specific metric that can attribute to the decrease in the number of vehicle fires. Page 128 of 175 56 | Page Water Rescue The Pasco Fire Department water rescue program was established with the goal to develop a focused preparedness and response program for water related safety and incidents. With 13 river miles along the Columbia and Snake Rivers, the possibility of water related incidents is certain. The number of Boat responses outlined in the above chart shows fewer responses for 2021 by over 20%. The decrease may be related to people returning to work and “normal” schedules after COVID restrictions were lifted. The spring and summer months continue to be the busiest times, following the typical river activities based on weather patterns. The program works collaboratively with Columbia Basin Dive Rescue, Benton, Franklin, and Walla Walla Sheriff’s Offices and the US Coast Guard – Kennewick. The water rescue program continues to provide a key resource to the area and the examination of actual responses should be reviewed to ensure best training and resource deployment based on potential hazards located along and in the river. A new spill response boat funded by a Department of Ecology grant was ordered and is being put into service to address oil spills on the Snake and Columbia Rivers is still in process. Additional training and use of the spill response boat and trained personnel will be completed in 2022 to ensure that response to hazardous materials spills is coordinated with current resources and agencies. ARFF In 2020, PFD responded to 40 emergencies at the Tri-Cities Airport (PSC), displayed in the chart below. This was a 67% increase in calls to the airport. The significant increase can be directly attributed to the loosening of restrictions for the COVID pandemic. Travel and passenger volume through the airport was dramatically started to increase to normal but was still down from 2019 levels (PSC enplanements 2019 – 438,123; 2020 – 188,959, 2021 – 346,503). Data is shared with the airport personnel on a quarterly basis and outlines basic response data, i.e. how many types of calls were handled at the airport. Each year, the Federal Aviation Administration (FAA) conducts an audit of the airport operations, including reviewing ARFF training and response. PFD continues to meet the requirements outlined by the FAA, and CFR Part 139. The PFD and Port of Pasco continue to work collaboratively to improve the ARFF program each year. A review of the Page 129 of 175 57 | Page ARFF program began in late 2019 and identified elements of the training program to better address Pasco Airport specific knowledge. With the changes implemented in 2020, additional improvements were made for 2021 continuing the improvement of the ARFF training program. This effort has changed the ARFF program into a premier program within the department and will support the planned growth and passenger count that is expected by the airport once travel returns from COVID19 pandemic restrictions. A key element of the training program was to work with the Pasco Airport management/directors and the local Federal Aviation Administration (FAA) representatives to identify areas of improved communication and training. In addition to the local coordination, Walla Walla Fire District 4 personnel were trained at the Pasco Airport with Pasco personnel. Having outside agencies permits additional opportunities for program improvement. This will continue in the future and additional outreach to Yakima Fire was completed as well, resulting in a plan of them training at Pasco in 2022. Response Time Standard outlined in City of Pasco Resolution 2938: The Pasco Fire Department has adopted a response/travel time standard of 3 minutes for the arrival of the first unit with appropriately trained and equipped Aircraft Rescue and Firefighting personnel on board to an aircraft incident, which the department should meet 100% of the time. This standard is adopted to meet Federal Aviation Administration requirements, 14 CFR Parts 121 and 139. Actual Department Performance for 2021 The Pasco Fire Department met the Aircraft Rescue and Firefighting performance Objective 85.7% of the time, an increase over the 77.9% in 2020. 90% of the fire department incidents experienced an Aircraft Rescue and Firefighting response time of 3:37 minutes or less, which is a significant decrease from 2020 which was 4:42 minutes or less. Page 130 of 175 58 | Page The performance for 2021 included a small incident sample – 8 total incidents, which indicates a single incident could have a major impact on performance. Additionally, the times associated with the response are difficult to capture, as the FAA Tower contacts Station 82 directly using a “Crash” phone system to alert on duty ARFF personnel. That time is not captured in the dispatch system (CAD – computer aided dispatch), so actual performance is difficult to analyze. COMMUNITY RISK REDUCTION During 2021, the Community Risk Reduction (CRR) program focused on the two primary areas of concern – smoke alarms and the repeat users of 911 (high utilizers), since COVID restrictions were still in place and limited public events through much of the year. The number of smoke alarms replaced and serviced are shown in the chart below. With the COVID impact, the number of events was significantly reduced, but there were a limited number of events that occurred later in the year. In the absence of more personal events, these events were necessary for us to keep safety messaging in front of the public. Community Risk Reduction Outreach Tasks Number of outreach sessions conducted by Month The chart below shows the CRR programs by month, which shows several months with no sessions. The overall number of events was down even from 2020 (75) to 20. Several of the sessions were related to press events regarding the pandemic and how Pasco Fire was supporting the response to with the community testing site and the vaccination site. There also were a few sessions/interactions with businesses that were captured relating to installation of protective Knox Caps on fire systems. While these were more fire protection rather than public education, we took advantage of the time to educate businesses on the importance of proper maintenance of the fire protection systems. Page 131 of 175 59 | Page Additional Community Risk Reduction Commentary In 2019, PFD was awarded a Fire Prevention and Safety (FP&S) grant from the Federal Emergency Management Agency to measure the overall effect of our school education programs. The grant period was extended into 2021 and was closed out in early 2022. Since we could not get into schools, more emphasis was done into working with older adults in the smoke alarm program. While the goal of the grant did change and the scope was different than originally planned, the ability to get into older adults’ homes and ensure smoke alarms were properly installed and working did accomplish the fire safety goal the grant is supposed to achieve. A goal of the CRR program is to update the Community Risk Assessment, as the last one was completed in 2017. The plan is to update the CRA in 2022 and continue develop and improve programs identified in the CRA. Page 132 of 175 60 | Page COST CONTAINMENT Page 61 BUDGETARY CONSIDERATIONS Core Purpose: Ensure fiscal responsibility as a department by monitoring expense and budget, monthly. Encourage application and use of applicable Grant opportunities, subsidies, and other expense reimbursement programs. Metrics Measured: Funding, Budget Performance, Variance Page 62 OVERTIME & SICK LEAVE Core Purpose: Monitor liability, appropriate staffing levels, and leave consumption to gauge workload balance. Metrics Measured: Overtime Cost by Year Trend, Sick Leave Utilization Page 133 of 175 61 | Page BUDGETARY CONSIDERATIONS PFD Funding Sources – 2021/2022 Biennium Pasco began using a biennial budget in 2019, with the 2021/2022 biennium being the second time that the 2 year budget has been implemented. Since 2021 was the first year, there were budget adjustments made at the “mid-year point”, i.e., at the end of 2021. While technically reporting is done on an annual basis, the 2 year process does allow some additional flexibility to the budget management process. The different funding mechanisms for Pasco Fire are discussed below. General Fund – Primarily derived from property and sales tax monies. The General Fund pays for availability and demand costs for fire service aspect. For the 2021/2022 biennium, general fund budget is 46% of the fire department total budget. There were two positions moved from General Fund to Ambulance Utility in 2021 due to the stability of funding discussed below. Ambulance Utility – The Revised Code of Washington (RCW) Section 35.21.766 allows all cities and towns the authority to establish an ambulance service to be operated as a public utility. The Ambulance Utility supports the availability cost of the ambulance service, while demand costs are recuperated through fees for services provided. Additional funding from the Ground Emergency Medical Transport (GEMT) program via Washington State continued to be received in 2021. The impact of the GEMT revenue greatly offset the total costs associated with Medicaid patients versus the revenue. With the previous changes to the calculation of ambulance utility rates (Equivalent Residential Units, ERU) and GEMT, the contribution to the overall fire department budget from Ambulance was 54%. Contracts – Contracts provide cost reimbursement for services. Contracts may be with private, local, or state entities such as the Department of Natural Resources. The largest contract for service is with the Port of Pasco to provide ARFF services at the Tri-Cities Airport. The ARFF contract provides for 2 personnel at the airport fire station for 24 hours a day, seven days a week, as well as training for maintaining qualifications related to ARFF. Alternative – includes one-time funding such as grants. A Fire Protection & Safety (FP&S) grant was awarded in 2019 and the budget was adjusted and spread out into 2021. The reason for the adjustment was the lack of ability to get into schools due to COVID restrictions. The grant was finished in 2022. Ambulance Utility Rate History During the most recent budget cycle, which is now based on a biennial budget, rates were set at $16.20 for 2020 and remained the same for 2021. Any rate increases are based on increased cost for personnel, equipment, vehicle, and medical supplies. With the GEMT funding and revised ERU method for Ambulance Utility billing, the overall stability of the Ambulance Funding has been greatly increased. Based on this stability, the 2021 ambulance utility rate was not increased from the 2020 rate. A review of the Ambulance Utility Rate been initiated with Finance to ensure the rate accounts for growth and associated costs of delivering transport service. Page 134 of 175 62 | Page Budget Performance Discussion: With the implementation of a two-year budget planning cycle, the overall management of the 2021/2022 budget was still a little challenging due to the budget amendment process and understanding expectations. With the ability to do adjustments at the mid-point of the budget cycle, there was a chance to correct for issues that arose during the first year and address any changes for the second year budget that were not anticipated. Since 2021 is the first of the two year budget, any analysis will be done for the entire biennial budget. The budget adjustments made at the mid-point did address overtime costs, some capital budget changes, and increased costs associated with apparatus maintenance, which were discussed earlier. OVERTIME & SICK LEAVE The constant struggle to contain costs associated with the overtime usage continued in 2021. As sick leave is used, the result is costs associated with overtime to maintain the minimum staffing. Minimum staffing is approached not only to keep the proper number of staff on duty, but also addresses the specialty teams in service. The trend of sick leave use has increased over the last few years. With the impact of the pandemic and exposure to a highly contagious pathogen, the sick leave use and potential impact to operations was a concern. Plans were put in place for addressing the potential of having a significant number of staff unavailable to work, thereby putting a strain on the system. Fortunately, the worst case scenario did not play out. Both sick leave use and overtime costs are constantly reviewed to ensure impacts to delivery of services are not diminished but costs are kept reasonable as well. Overtime Cost by Year – Trend The five-year trend shows that overtime costs has risen after a drop in overtime in 2019 and 2020. The overtime cost per employee has gone up over the 2018 costs after a two year decline. The overtime hours per employee in 2021 was 236 versus 199 in 2020, which works out to about one and half shifts more of overtime per employee. Even with the addition of one person to each shift that began in late Page 135 of 175 63 | Page 2020, with several personnel on long term leave or other assignments, additional overtime was needed. Additionally, the overtime for specialty team training ramped back up this year, as the COVID restrictions eased, allowing regular team training to resume. Other impacts were the use of saved up vacation that did not get used in 2020 and early 2021 resulted in staffing impacts as well. The management of overtime costs remains a high priority, as it accounts for a significant portion of the budget. Sick Leave Utilization 2021 department sick leave usage totals 14,163 of 17,237 available hours (82% utilization). Average sick leave used per employee: 188.8 hrs. Annual allotment per employee is 234 hours. A portion of this sick leave was FMLA Sick leave, which is typically long term. There was a total of 3,797 hours of FMLA Sick Leave, which is just under 1.5 FTE of a firefighter position. Taken across the board, that means that if shifts are at minimum staffing (19) with Kelly Days, Vacation and other approved leaves, the shift must call in overtime to meet minimum staffing even before other personnel call in sick. While there is not much that can be done about sick leave, efforts to reduce illnesses related to exposure are addressed by the Safety Committee. Page 136 of 175 64 | Page PERFORMANCE Page 65 RESPONSE TIMES Core Purpose: Measure against response time goals established in Council Resolution #2938. Metrics Measured: Total response times for all event types 2018 Page 69 PERFORMANCE EFFICIENCY Core Purpose: Monitor Notification of Alarm to Fire Controlled Time by Occupancy Classification to identify trends, training needs and response criteria and identify process or procedural failures. Metrics Measured: Notification of Alarm to Fire Controlled Time in Minutes by Occupancy Classification Page 137 of 175 65 | Page RESPONSE TIMES Total Response Time (in seconds) The response time target is outlined in NFPA 1710, which is the basis for performance outlined in the SAFER grant that was awarded in 2018 and finalized in January 2021. NFPA 1710 outlines the response time for a residential structure fire full first alarm assignment or ALS unit arrival on a medical call as 480 seconds (8 minutes). The response time information is based on only incidents within Pasco city limits. Since the calls outside of the city typically are longer responses, these calls were not part of the response time evaluation. The NFPA response times are more stringent than the standard as adopted by City Council in Resolution 2938 in February 2006 (these response times were addressed earlier in the report by specific type of incident response). Total response times are the sum of three distinct time factors: - Call processing time: caller interrogation + unit notification - Turnout time: unit notification to apparatus responding (enroute) - Travel time: apparatus enroute to arrival at incident scene Of those three time periods, only the turnout time is fully controlled by the fire department – which is how quickly the crews can get to the apparatus and respond. Call processing time is dependent on dispatch efficiency, currently managed by an external agency in the case of Pasco. Roadways, traffic congestion, and weather impacts affect the travel time and are outside of fire department control, except for safe driver training. Increasing response times generally increase incident complexities, which drive resource demands and negatively impact incident outcomes. Page 138 of 175 66 | Page EMS calls typically place a relatively low resource demand on the department as most EMS calls require the response of only one to two units but place a high strain on resources due to incident volume. With increasing call volumes, the over-lapping of calls negatively impacts unit availabilities and may pull a primary apparatus out of its response zone, which affects next-call response times. In addition to increased response times, the greater risk to the community is the cascading resource drawdowns which occur with increased service demand and decreased unit availability. As a summary, and recap from earlier sections of the report, the response time goal and performance by specific incident type as outlined in Resolution 2938 are listed in the table below: Performance Metric Goal 2021 Performance 85% of the time unless noted Turnout time 2 minutes Pasco Incidents Only 84.7% met 2 minutes 2:14 or less 90% 15,969 apparatus responses All incidents 84.3% met 2 minutes 2:15 or less 90% 16,564 apparatus responses First Engine Arrival 6 minutes 69.9% met 6 minutes 8:27 or less 90% First Full Alarm Arrival (11 personnel) 12 minutes 81.8% met 12 minutes 12:35 or less 90% BLS Unit Arrival 6 minutes 83.3% met 6 minutes 6:44 or less 90% ALS Ambulance Arrival 6 minutes 83.9% met 6 minutes 6:40 or less 90% Hazardous Materials 6 minutes 60.5% met 6 minutes 7:51 or less 90% Technical Rescue Incident 6 minutes 60.4% met 6 minutes 15:11 or less 90% ARFF Incident (FAA Requirements) 3 minutes 100% of the time 85.7% met 3 minutes 3:37 or less 90% Wildland Incident 6 minutes 72.1% met 6 minutes 8:29 or less 90% Page 139 of 175 67 | Page Response Times by Station and Shift The above chart shows the three important times that are benchmarks for performance regarding response to an emergency – turnout, travel, and total response. This data is for only those calls in the stations area and are reported at the 90th percentile to remove any outliers. There are no obvious trends when reviewing this data when looked at by shift, however it does provide information for crews to see how they are performing. If all elements were equal between shifts, there would be little deviation in the times. One area of concern is the Station 83 total response time consistently over 10 minutes for all shifts, which was observed in 2019 and 2020 as well. Even with the Station 83 relocation to north of Interstate 182, the 2021 data did not show a lesser response time. Since Station 83 has the most call volume the second due crews for concurrent calls have a longer response time to Station 83’s area, resulting in the longer response time which may drive the results seen. Looking at the turnout time, which is the time between the station being alerted and the apparatus going enroute, it is fairly consistent across all shifts and stations. The 2021 turnout time did show a reduction by about 5 to 10 seconds across all stations and most shifts. This was a result of extra attention by crews and the implementation of the station alerting system (Locution) that is done via internet protocol (IP) and is quicker than the radio dispatching. Page 140 of 175 68 | Page Auto/Mutual Aid Summary 2021 (measured in hours) As seen in the above charts, PFD provides much more mutual aid than it receives. The total hours of aid received was just under 205 (up from 150), while PFD provided over 407 hours of aid (up from the 321 in 2020). This does not include the state mobilization hours, which were longer duration assignments by staff. The 2021 wildland season was active, and Pasco sent resources to about 17 Page 141 of 175 69 | Page incidents across the state. The charts show the largest contributors for mutual aid received was Franklin Fire District 3, which is the county area surrounding Pasco. Their agency provides us an apparatus on almost all structure fires to provide Pasco with breathing air. The remainder of the aid received is typically from agencies that back Pasco up when all our resources are committed on other incidents. Reviewing the hour comparison of aid provided versus given, Pasco is in line with the other two cities and Franklin FD #3, i.e., hours provided are close to hours received. Two other agencies end up on the benefit side from Pasco – Walla Walla FD #5 (WWFD 5) and Franklin County Hospital District (FCHD). Pasco maintains contracts for EMS transport with both WWFD 5 and FCHD due to the one- sided performance. The overall ratio of received versus provided has leveled off somewhat due to some changes in apparatus and staffing in the other agencies. PERFORMANCE EFFICIENCY Alarm Time to Fire Controlled Time Time (in Minutes) Single Family Residence Multi-Family Residence Business Percentage 0-9 4 1 3 22% 10-19 11 4 2 46% 20-29 5 1 1 16% 30-39 3 11% 40-49 2 5% 50-59 0% 60 + 0% One of the most important metrics to monitor is the amount of time elapsed from alarm notification to cessation of hostile fire activities – fire controlled time. This metric speaks to the ability of the department to process the call, respond, and then determine and initiate proactive steps to extinguish the fire. The shorter the time to control, the more efficient the department. The benchmarking of time controlled for each fire was an area of emphasis in 2020 and 2021 to ensure that data is collected for review. The “Fire Controlled” time was recorded on 39 incidents in 2021 compared to 38 in 2020. The data shows that only there were no fires that took longer than an hour to control. The longest it took to control a fire was 47 minutes. Looking at the Single Family Residences, the performance was similar to 2020, with a majority of the fires under control in less than 20 minutes. None of the Multi- Family or Business fires took longer than 30 minutes to control in 2021, which was better than in 2020. There were no fires requiring a second alarm to handle either. This speaks to the quick reporting of fires followed by a quick response of the fire units. The longer it takes to report a fire, the more fire growth occurs resulting in additional damage and longer extinguishment times. Considering the Alarm time starts the clock and PFD’s goal is to arrive in 8 minutes 90% of the time (2 minutes turnout time plus 6 minutes travel time), most of the fires are controlled within that first 20 minutes. When managing fire incidents, the fire service generally considers the 20 minutes mark a key indicator of changing tactics from offensive to defensive. This is based on how modern building construction stands up to fire and when buildings begin to lose their integrity, requiring crews to change to defensive tactics. Page 142 of 175 70 | Page There are many factors to consider when developing this metric such as occupancy classification, percent of fire involvement upon arrival, extenuating factors such as immediate rescue, unforeseen hazards (hazardous materials, electrical, etc.), total time for assembly of a full-effective force to mitigate the situation, response and travel times, etc. This metric clearly needs to be further developed and refined to account for the factors listed above, especially the amount of involvement upon first arriving unit. The metric will provide insight to operational effectiveness and efficiencies and should be monitored into the future. Page 143 of 175 71 | Page QUALITY Page 72 PUBLIC SATISFACTION Core Purpose: Evaluate community feedback mechanisms to improve service levels and improve department satisfaction. Metrics Measured: Approval Rating by Service Type, Annual Approval Rating – Trend, Cost/Response/Staffing evaluation Page 144 of 175 72 | Page PUBLIC SATISFACTION 2021 Community Survey The Community Survey was updated in 2021. For Fire Department related items in the survey, there was a sharp decline in the overall satisfaction of the services identified in the survey. The chart below shows the decline over the past two iterations of the survey. The results of the survey do indicate a potential problem with how the community sees the fire department services, especially seeing a decline for two surveys in a row. While the survey results don’t provide specific information about the reason the rankings declined, the overall indication that the participants feel safe from “fire, flood, or other natural disaster” is still 82, even though it dropped slightly from 88% int the previous survey. It is uncertain if the pandemic had an impact on the results or not, but the review of the information indicated that much of the benchmark data was collected prior to the pandemic. The chart below does show that there are some bright spots in the data, indicating that fire services is still in the majority of an Excellent or Good rating. The areas of concern are the “Poor” rating, and they all remain at 10% or lower. Page 145 of 175 73 | Page Page 146 of 175 74 | Page RESULTS SUMMARY 2021 saw an unprecedented increase in call volume for Pasco Fire. This had some unintended impacts across the board in our performance metrics. While some would argue that an increase in call volume is what is desired, the overall safety of the community is impacted the busier the fire department is. By understanding what drives the increase in call volume, adjustments in prevention can be attempted, knowing that not everything can be avoided. The large amount of growth that Pasco, and the region, is experiencing will result in some increase in calls. The planning effort to keep up with the growth is key to managing the performance and consistent delivery of high quality services. As part of the adjustment to the growth and changes, two new fire stations were built to replace older ones. One was moved into an area of concern for response time, while the other replaced an inadequate facility and allowed the administration to move closer to the center of the city. The planning effort continues, as the performance metrics indicate areas that need to have additional fire stations to meet the standards the city has agreed to maintain. As Pasco continues to grow, so will the fire department and the need for additional performance management. An update to our Master Plan in 2022 will guide the department through the changes and reinforce what performance standards should be in place going forward. Operational Readiness The Pasco Fire Department maintains a high level of operational readiness. While the call volume increased, our staff managed to complete even more training than in past years, while also increasing Fire Officer certification, with higher ranks obtaining needed certification. Future issues with increased growth and adding personnel to keep up with that growth will lead to additional concerns about addressing incoming personnel replacing an aging workforce with several retirements and loss of knowledge and experience in addition to adding to the bottom scale of experience. The total training hours per personnel remains at a high level and will positively contribute to response times and service availability. Apparatus reliability improved slightly with recent purchases, but the preventive maintenance program needs work in the future especially as the fleet continues to grow. Community Wellness Pasco remains a fairly young city in terms of patient demographics, but the changes with growth could have significant impacts if additional people retire to our city. The challenge remains the ability to identify changes in programs that have a positive impact on patient outcomes. In the EMS world, the performance metrics are still being identified not only within Pasco Fire, but regionally. Pasco Fire delivers excellent results for those patients that have cardiac arrest with much higher success rate of resuscitation than the national average. Our performance on the Fire side is very good as well, with half of the structure fires brought under control in less than 20 minutes, limiting damage and saving property. Both the EMS and Fire performance is tied to the Operational Readiness above by having adequate resources in the stations and keeping them highly trained. Page 147 of 175 75 | Page The Pasco Resource Navigator program continued to be a successful program. The ability to staff the position full time allowed additional patients to be helped and directed to resources, resulting in better lives for those individuals. The success of the program from a few referrals in 2019 to 159 in 2021, indicates the program is achieving the desired results. Performance metrics still need to be identified, but anecdotally the program is filling a needed gap for our community. The other portions of the Community Risk Reduction program continue to be well received and have positive impacts in the community. As our CRR Manager updates the Community Risk Assessment in 2022, additional performance metrics will be identified and measured. Cost Containment With the change to a biennial budget process, there is additional flexibility to address program needs especially with ability to adjust budget mid-year. The Finance Department continues to develop budget and cost management tools to assist in real time reporting, which is key to understanding budget performance. Programs such as GEMT and the revisions to the ambulance utility fee have stabilized funding, allowing for better planning. Discretionary leave (overtime, sick, holiday, etc.) use is being monitored in an objective manner that allows for more quantitative basis for hiring practices and effective management decisions to ensure proper staffing while managing the cost impact. Performance While 2021 showed a slight uptick in the response time, the 18.5% increase in calls and high level of concurrent calls drive the longer response times. As the PRN continues to address the high utilizers from the emergency response system, the performance might have been impacted more. While the time to fire controlled showed another increase in performance, the effort needs to be made to study as similar situations as possible to validate that as a performance metric. As mentioned earlier, the ability to analyze the vast amount of data needs to be reviewed moving forward. The data is being collected in a very robust and capable records management system with very good reporting capabilities. The effort should be continued by continuing to analyze the data to identify trends that can address decreased response times and better patient outcomes while maintaining the overall safety of the fire department and those in our city. Quality The feedback on the results from the 2021 Community Survey showed a decline in satisfaction with fire and ambulance services. While the survey did not identify specific reasons, it is obvious that work needs to be done in the community to ensure they believe the services are what they desire. In the update to the Strategic Plan, several action items revolved around getting out into the community or having the community come inside the fire department world. Those tasks should be revisited to ensure proper actions are planned. Page 148 of 175 76 | Page RECOMMENDATIONS With the current revision of the Strategic Plan, there are plenty of objectives that tie to each of the pillars of excellence that will be addressed in the next 3 to 5 years. With the significant predicted growth of the city, the planned update of the Master Plan will set the path for helping achieve the desired performance outcomes, including maintaining the current level of the WSRB Protection Class rating. The Master Plan should set the stage for monitoring the appropriate performance metrics moving forward. Technical Competence The department will continue to monitor training performance against previous figures, with a baseline target of 240 hours, which appears to be appropriate and achievable and meets the requirements of WSRB. The subject allocation of training hours is recommended as follows: 180 to 240 hours - Fire specific training (FFI, and non-credentialed, respectively) 24-36 hours specialty training per qualification (TRT, WRT, ARFF, Extrication) 36 hours EMS training 20 hours apparatus/operator training With a young and less experienced workforce on the leading edge of growth, emphasis should be placed on career path management and professional development. The opportunity to capture a vast wealth of knowledge and experience should be captured now to pass along to new employees to assist in understanding the goals of the department and the city. Apparatus Reliability The formal implementation of a true preventive maintenance program coordinated with City Shops continues to be a high priority. Understanding the resources available and meeting the true intent of preventive maintenance should be reviewed to ensure the intent of keeping apparatus in good working order to avoid future costs and maintain reliability. Unit hour utilization and mileage versus cost rates should continue as a prime metric to determine both optimal percent utilization range and apparatus replacement. Plan for adding apparatus to fleet as growth continues, especially to maintain reserve apparatus to support maintenance and repair of frontline apparatus. Call Volume Metrics Call volume continues to be driven by population centers. As additional population is added, the expectation of additional calls is certain. The ability to keep up with the call volume while maintaining the response time goal will be determined by key trigger points that should be identified using the appropriate performance metrics. Those triggers should be known well in advance, as the long lead time for hiring staff, building of facilities and procurement of apparatus may result in poor performance. Temporal trending, specifically call volume by hour, indicates the presence of peak demand times between 8:00AM and 8:00PM. Modeling of unit hour utilization with call type, in combination with temporal trending during peak demand times may unveil staffing and response efficiency Page 149 of 175 77 | Page opportunities, such as mobile integrated healthcare or peak demand units. This information along with the PRN program information on high utilizers of the system should be used to predict and manage call volume and associated response times. Response Times Technological improvements such as AVL (automatic vehicle location), traffic control technology (signal pre-emption devices), automated vehicle routing software and consistently updated and accurate mapping will improve response performance. Station design is a contributing factor to turnout times. With the relocation of two of our stations, the performance of personnel in those stations will be reviewed against prior data to ensure the design had the desired impact on turnout times. As indicated earlier in the report, travel response times are a primary cause for total response time overruns. Travel response is largely dependent on infrastructure (roads) and traffic. An emphasis on cross departmental planning efforts regarding future expansion and infrastructural planning is of paramount importance as the City continues to grow at such a rapid pace. Community Wellness Current metrics within the Pillar of Community Wellness are intended to serve as a monitor of community needs that will ultimately act as a guiding tool for the focused delivery of specific programs and responses. By continually evaluating primary event types, patient demographics, and respective outcomes, the department stands to better define and deliver operational value. The core intent of the community risk reduction program is to provide collaborative efforts with community social services to intervene and mitigate potential emergencies before reactionary emergency response becomes necessary. As the program matures and implements aspects such as PRN, measuring outcome relation to variables will guide the ultimate direction and development of additional program efforts. Cost Containment With the first biennial budget completed, the ability to spend time managing and implementing programs was emphasized over a continual planning process. The requirement of training on managing the two-year budget cycle should be done with all program managers to assist in maintaining the high degree of proficiency of the budget and cost management process. Identification and solidification of alternative funding mechanisms must remain a high priority. Additional revenue streams should be identified to assist with the anticipated growth of the city, resulting in both the availability and demand of resources. Quality The implementation of the objectives as outlined in the Strategic Plan will allow the Pasco Fire Department to become more active in the community and hopefully drive the level of service to a higher level. Page 150 of 175 78 | Page APPENDIX A Personnel and Position Information The Pasco Fire Department (PFD) was established by council action on July 16, 1908 after a series of fires destroyed portions of the town. The current service area incorporates approximately 37.5 square miles. The department is led by the fire chief who is an at will position that is appointed through a competitive process by the city manager. The Fire Chief (Chief) is accountable to the City Manager for the overall operations of the Fire Department and implementation of policy. As the department director, the chief serves and maintains working relationships with the other departments within the city. The chief is responsible for the development and support of collaborative relationships with other fire and emergency services agencies, and the public. The Administrative Assistant is accountable to the Fire Chief. This position provides direct clerical support to the fire chief and prepares correspondence, reports, and manages departmental accounting. The Deputy Chief (2 total) is accountable to the Fire Chief and is responsible for day-to-day program management and operations within the fire department. This position may be delegated the authority and responsibilities of the fire chief in the event of the chief’s absence. With two Deputy Chief positions, the workload and programs were split between the two positions – one overseeing Operations and Logistics and the second overseeing Planning and Administration. Direct program management include Aircraft Rescue and Firefighting, Safety, Operations, Hazardous Materials, and Public Information. The overall split of programs was outlined in a table earlier in the report. The Training Officer is accountable to the Deputy Chief of Operations. This position is responsible for the management and record-keeping of the department training program. The training officer manages shift-level instructors and subject matter experts and is responsible for the scope, schedule and budget of the department’s training programs. With the addition of the training facility in 2018, the management and scheduling of the training facility also falls within the Training Officer’s responsibility. The Emergency Medical Services (EMS) Officer is accountable to the Deputy Chief of Operations. This position is responsible for the management, inventory, record-keeping and Health Insurance Portability and Accountability Act of 1996 (HIPAA) compliance of the EMS program. The EMS Officer is responsible for the scope, schedule, and budget of the department’s EMS program. Additionally, the EMS Officer serves as the Infectious Disease Control Officer, which is a key element to the safety of our employees. The Community Risk Reduction (CRR) Officer is accountable to the Deputy Chief of Administration. This position is responsible for the development and updating of an overall community risk assessment, risk mitigation programs for the community and public information. The CRR Officer is responsible for the scope, schedule and budget of the department’s Public Education and Community Risk Reduction program. Battalion Chief (3 total/1 per shift) is accountable to the Deputy Chief of Operations. This position provides management and supervision of the day-to-day and combat operations of each shift. The Battalion Chief works a rotating 48/96 shift. The Battalion Chief serves as the initial incident Page 151 of 175 79 | Page commander for all-hazards incidents within the city with a complexity of up to a Type 4 (the lower the number, the more complex the incident is). Each Battalion Chief has direct program management responsibilities for one of the following department programs: Apparatus Maintenance, Facilities Maintenance, Equipment Maintenance, Special Operations (includes Technical Rescue, Water Rescue, and Hazardous Materials response). Battalion Chiefs may also manage programs such as fire investigation, or equipment procurement and maintenance. Station Officers (12 total /4 per shift) are ranked as a Captain within the organization. The station officer is accountable to the Battalion Chief and may be delegated the responsibilities of the Battalion Chief in their absence dependent upon qualifications. The station officer is responsible for the day- to-day operations of the station crew (typically an engine company and ambulance crew). The station officer may have program responsibilities and/or project responsibilities. Company Officers (9 total /3 per shift) are ranked as Lieutenant within the organization. The company officer is accountable to the Station Officer and may be delegated the responsibilities of the Captain in their absence dependent upon qualifications. The company officer is responsible for project management, including scope, schedule and budget of minor programs or tasks associated with larger programs. Due to the high potential and risk, one company officer per shift is assigned as the ARFF Lieutenant at Station 82, located at the Pasco Airport. Firefighter/Paramedics are responsible for the delivery of advanced life support (ALS) pre-hospital emergent care, fire suppression and the day-to-day routine maintenance of the facilities, apparatus and equipment to which they are assigned. Officers may also be Paramedics, but their primary role is personnel and incident management and not delivery of EMS. Firefighters are responsible for the delivery of basic life support (BLS) EMS, fire suppression activities and the day-to-day routine maintenance of the facilities, apparatus, and equipment to which they are assigned. Firefighters may also assist with programs and projects depending upon their area of expertise (i.e., subject matter experts) and ability to affect and implement changes in day-to-day operations. Page 152 of 175 Pasco Fire Department 2021 Performance ReportPage 153 of 175 Strategic Plan ◦Department Cohesion ◦Better communication ◦Enhanced teamwork ◦Community Outreach ◦Share our traditions ◦Enhance communications with ESL groups ◦Operational Readiness ◦Improve response times ◦Ensure technical competence ◦Maintain WSRB Class 3 rating ◦Update 2016 Master Plan ◦Professional Development ◦Succession planning ◦Improve employee evaluation process ◦Continuing education for officersPage 154 of 175 Council Goals ◦Quality of Life ◦Delivery of services efficiently and effectively ◦Financial Stability ◦Evaluate costs of service delivery ◦Instill and promote customer service culture ◦Community Safety ◦Maintain WSRB Rating of Class 3 ◦Achieve/maintain target fire response times ◦Leverage and expand partnerships to assist community members in crisis ◦Community Identity ◦Community engagement Honorably Protect and Serve our CommunityPage 155 of 175 Pillars of Excellence Master and Strategic Plans WSRB rating City Council GoalsPage 156 of 175 Technical Competence All Line Officers are at least FO I Additional 10 FF are FO I or II 49% of all Personnel are FO I 22% of all Personnel are FO IIPage 157 of 175 Training Hours Training Hours by Shift Training Hours by EmployeePage 158 of 175 Operational Readiness Page 159 of 175 Incidents by Category Page 160 of 175 Incident Locations Page 161 of 175 2021 Incident mapping from dispatch center Each dot represents single incident Zoned by First Due StationPage 162 of 175 Incident Travel Time by Fire Management Zone (FMZ) By relocating Station 83 to north of Interstate 182, moved the “red” area to the southwest portion of the city Proportion of incidents is higher to the NorthPage 163 of 175 Overlapping Incidents Incidents per 1,000 Residents show increase at a different rate than the overlapping incidents As the number of incidents increase, the chance for overlapping incidents increases. This results in longer response times as stations cover each other Page 164 of 175 Total Response Times Page 165 of 175 EMS Information Page 166 of 175 Pasco Resource Navigator (PRN)Page 167 of 175 Fire Incident Details Page 168 of 175 Community Risk Reduction Page 169 of 175 Public Satisfaction Page 170 of 175 QuestionsPage 171 of 175 AGENDA REPORT FOR: City Council June 15, 2022 TO: Dave Zabell, City Manager City Council Special Meeting: 6/20/22 FROM: Zach Ratkai, Director Administrative & Community Services SUBJECT: Cancel Regular City Council Meeting Scheduled for June 21, 2022 I. REFERENCE(S): N/A II. ACTION REQUESTED OF COUNCIL / STAFF RECOMMENDATIONS: MOTION: I move to cancel the June 21, 2022 regular Council Meeting. III. FISCAL IMPACT: None. IV. HISTORY AND FACTS BRIEF: The Pasco Municipal Code (PMC) Section 2.05.010 Time and Place of Meetings states, "The City Council shall normally meet in regular session at 7:00 p.m. on the first and third Mondays of each month in the City Hall; provided, that if a regular Monday session falls on a legal holiday, the Council shall meet in regular session at the same time and place on the next succeeding business day" and PMC Section 2.105.240 Holidays identifies the City's observed holidays. Staff has historically operated with the understanding that the language above applied to city paid holidays, where City offices are closed. The City Attorney's office has opined that the term "legal holiday" has a broader meaning. Therefore, to follow the Time and Place for Council meetings as de tailed in PMC Section 2.05.010, in consideration of the Juneteenth holiday, the second regular meeting of the month falls on Tuesday, June 21, 2022. As a side note, while Juneteenth is a relatively new legal holiday, Columbus Day (2nd Monday in October) and Inauguration Day (Quadrennial, sometimes a Monday) are two other holidays which fall into the category of being a legal Page 172 of 175 holiday, but not one where City offices are closed. In the future, these holidays will be likewise considered under PMC Section 2.105.240. V. DISCUSSION: Prior to having the benefit of the the aforementioned interpretation, a public hearing was scheduled and noticed to be conducted on June 20, 2022. Given the circumstances discusses herein, a Special Meeting has been called to conduct the business of the City in order to meet the requirements of adopting the 2023-2028 Transportation Improvement Plan prior to July 1, 2022. As the regularly scheduled Council meeting falls on the following day, staff recommends that Council approve the cancellation of the June 21, 2022 meeting. Page 173 of 175 QUALITY OF LIFE Promote a high-quality of life through quality programs, services and appropriate investment and re- investment in community infrastructure including, but not limited to: • Completion of Transportation System Master Plan and design standard updates to promote greater neighborhood cohesion in new and re-developed neighborhoods through design elements, e.g.; connectivity, walkability, aesthetics, sustainability, and community gathering spaces. • Completion of the Parks, Recreation and Open Space Plan and development of an implementation strategy to enhance such services equitably across the community. • Completion of the Housing Action and Implementation Plan with a focus on a variety of housing to address the needs of the growing population. FINANCIAL SUSTAINABILITY Enhance the long-term viability, value, and service levels of services and programs, including, but not limited to: • Adopting policies and strategic investment standards to assure consistency of long-range planning to include update of impact fees, area fees to specific infrastructure, and SEPA mitigation measures related to new development, e.g.; schools, traffic, parks, and fire. COMMUNITY TRANSPORTATION NETWORK Promote a highly functional multi-modal transportation system including, but not limited to: • Application of the adopted Transportation System Master Plan including development of policies, regulations, programs, and projects that provide for greater connectivity, strategic investment, mobility, multi -modal systems, accessibility, efficiency, and safety. COMMUNITY SAFETY Promote proactive approaches for the strategic investment of infrastructure, staffing, and equipment including, but not limited to: • Adoption and develop implementation strategies for Comprehensive Fire Master Plan aimed at maintaining the current Washington State Rating Bureau Class 3 community rating. • Collaboration with regional partners to influence strategies to reduce incidences of homeless by leveraging existing resources such as the newly implemented 0.1% mental health sales tax, use of resource navigator programs, and other efforts. • Development of an implementation strategy for the Comprehensive Police Master Plan to support future service levels of the department to assure sustainability, public safety, officer safety, crime control, and compliance with legislative mandates. ECONOMIC VITALITY Promote and encourage economic vitality including, but not limited to: • Implementation of the Comprehensive Land Use Plan through related actions including zoning code changes, phased sign code update, and development regulations and standards. • Completion of Area Master Plans and environmental analysis complementing the Comprehensive Land Use Plan such as Downtown and Broadmoor Master Plans. • Development of an Economic Development Plan, including revitalization efforts. COMMUNITY IDENTITY Identify opportunities to enhance community identity, cohesion, and image including, but not limited to: • Development of a Community Engagement Plan to evaluate strategies, technologies, and other opportunities to further inclusivity, community engagement, and inter-agency and constituent coordination efforts. • Support of the Arts and Culture Commission in promoting unity and the celebration of diversity through art and culture programs, recognition of significant events or occurrences, and participation/sponsorship of events within the community. Page 174 of 175 CALIDAD DE VIDA Promover una calidad de vida alta a través de programas de calidad, servicios, inversiones y reinversiones apropiadas en la infraestructura de la comunidad incluyendo, pero no limitado a: • Terminar el Plan de Transportación para promover más cohesión entre nuestras vecindades actuales y re-desarrolladas a través de elementos de diseño, p.ej. conectividad, transitabilidad, sostenibilidad estética, y espacios para reuniones comunitarias. • Terminar el Plan de los Parques, la Recreación, y los Espacios Vacíos y el desarrollo de una estrategia de implementación para mejorar tales servicios justamente a lo largo de la comunidad. • Terminar el Plan de Acción e Implementación de Viviendas con un enfoque en una variedad de viviendas para tratar las necesidades del aumento en la población. SOSTENIBIILIDAD FINANCIERA Mejorar la viabilidad a largo plazo, el valor, y los niveles de los servicios y los programas, incluyendo, pero no limitado a: • Adoptar las políticas y los estándares de inversión estratégica para asegurar consistencia en la planificación a largo plazo para incluir la actualización de las tarifas de impacto, las tarifas en áreas de infraestructura específica, y las medidas de mitigación SEPA relacionadas con el nuevo desarrollo, p.ej. escuelas, tráfico, parques, e incendios. RED DE TRANSPORTACION COMUNITARIA Promover un sistema de transportación multimodal en alta operación incluyendo, pero no limitado a: • Aplicar el Plan de Transportación que fue adoptado, incluyendo el desarrollo de las políticas, las reglas, los programas, y los proyectos que proporcionan más conectividad, inversión estratégica, movilidad, sistemas multimodales, accesibilidad, eficiencia, y seguridad. SEGURIDAD COMUNITARIA Promover métodos proactivos para la inversión estratégica en la infraestructura, el personal, y el equipo incluyendo, pero no limitado a: • Adoptar y desarrollar estrategias de implementación para el Plan Comprehensivo para Incendios. Con el propósito de mantener la clasificación comunitaria actual en la tercera Clase del Departamento de Clasificación del Estado de Washington. • Colaborar con socios regionales para influenciar estrategias que reduzcan los incidentes de personas sin hogar al hacer uso de los recursos actuales como el impuesto de ventas de 0.1% implementado recientemente para la salud mental, el uso de programas para navegar los recursos, y otros esfuerzos. • Desarrollar una estrategia de implementación para el Plan Comprehensivo de la Policía para apoyar los niveles futuros de servicio del departamento para asegurar la sostenibilidad, la seguridad pública, la seguridad de los policías, el control de crímenes, y el cumplimiento con los mandatos legislativos. VITALIDAD ECONOMICA Promover y fomentar vitalidad económica incluyendo, pero no limitado a: • Implementar el Plan Comprehensivo del Uso de Terreno a través de acciones relacionadas, incluyendo cambios de los códigos de zonificación, actualización en las etapas de los códigos de las señales, y el desarrollo de las reglas y los estándares. • Terminar los Planes de las Áreas y un análisis ambiental el cual complementa al plan integral de uso de la tierra como a los Planes del Centro y de Broadmoor. • Desarrollar un Plan de Desarrollo Económico, el cual incluya esfuerzos de revitalización. IDENTIDAD COMUNITARIA Identificar oportunidades para mejorar la identidad comunitaria, la cohesión, y la imagen incluyendo, pero no limitado a: • Desarrollar un Plan de Participación de la Comunidad para evaluar las estrategias, las tecnologías, y otras oportunidades para promover la inclusividad, la participación de la comunidad, y los esfuerzos interdepartamentales y de coordinación de los constituyentes. • Apoyar a la Comisión de las Artes y Cultura al promover la unidad y la celebración de la diversidad a través de programas de arte y cultura, reconocer eventos o acontecimientos significantes, y participar/patrocinar eventos dentro de la comunidad. Page 175 of 175